About this episode
Ben Shirey and James Shepherd discuss the differences between surcharging and dual pricing in self storage operations.
In this week’s episode of the Self Storage Insight Podcast, Ben Shirey and James Shepherd break down the difference between surcharging and dual pricing—and why so many self storage operators are confused about processing fee programs. Learn how facilities are reducing payment costs, improving transparency, and increasing profitability without creating friction for tenants.
People in this episode
Host: Ben Shirey
Guest: James Shepherd
Topics covered
- dual pricing
- surcharging
- self storage
- payment processing
- profitability
- transparency
Keywords
- dual pricing
- surcharging
- self storage operators
- payment costs
- transparency
- profitability
- processing fee programs
Mentioned in this episode
Organizations: Self Storage Insight Podcast
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