Shift Happens: Beyond the Boxes

I'm thrilled to welcome Angus Moorman, the inspiring owner of House to House Moving based in Tupelo, Mississippi. Angus is not just a remarkable moving company owner; he's a true stand-up guy with a story that will motivate anyone in the industry. Despite facing the looming threat of Hurricane Melton just 2 days before our recording, Angus made the trip to Central Florida, showcasing his unwavering commitment and passion for the industry. In this episode, we dive deep into Angus's journey—from his humble beginnings to his rapid rise in the moving industry, our story of him discovering MoveitPro software and how it transformed his business and how he has achieved an incredible $1 million in revenue by just his third year, all without owning any trucks or having an office! If it's one thing I can say about Angus Moorman, it's that he is defined by his humbleness, which has resulted in his success being rooted in his service-oriented mindset. He has treated his business with care and respect, resulting in only three unhappy customers to date. There's a valuable lesson here for all of us about prioritizing service over profits. Whether you're a moving company owner, an entrepreneur, or simply looking for inspiration, this episode is packed with insights that can help you elevate your business!

Welcome to Episode 5 of our Q&A Livestream series where we take our CEO Jason Bergenskes Podcast Shift Happens: Beyond The Boxes and bring it to you LIVE ON-AIR to answer questions. Today we have Lion's Den Call Center and Booking Service Manager Michael Csarba as Jason's special guest where we talk all things Lion's Den. This just happened to coincide with our competitor ONCUE shutting down Monday afternoon. They may have been our competitor, but it's still a SHOCK to us and me especially being in such a small moving industry. To all that have signed up already, we are so sorry that you experienced this from ONCUE, but welcome to our MoveitPro Community. We promise we won't do such an injustice to you ever. If you are interested in MoveitPro or Lion's Den Call Center, let's get you in for a DEMO?

An extension of our regular Shift Happens Podcast where we go LIVE every other week (Wednesday's at 1PM Eastern) and take questions LIVE On-Air form callers. We will occasionally be bringing in some special guests like Gary Bergenske (Ep.1) with his wealth of knowledge in the moving industry. Other times we will have one of the MoveitPro team there to answer specifics about our system as well as the industry.

In this exclusive interview with Central Florida's Radio Host and Mortgage Broker The Loan Arranger, a seasoned mortgage broker from Orlando with 35 years of experience reveals insider secrets of the industry. Gain valuable insights, tips, and advice on navigating the mortgage market from a trusted expert who has helped countless clients achieve their homeownership dreams and a road to becoming a Wealthy Multi-Millionaire. Don't miss out on this informative discussion that can potentially save you thousands on your next mortgage deal. Tune in now!

If you have already had the pleasure of working with our Top Sales Agent Jeannie B, then you know her reputation well. If you haven't then you will be meeting her soon. In this weeks episode of Shift Happens: Beyond The Boxes I sit down with MoveitPro's very own Jeannie. From a home educator and graphic designer to being our Leading Sales Agent within a year we take a look at what makes her such an amazing employee and invaluable member of our team. She brings such great experience and insight to MoveitPro. Initially seeking a change from being a Home Educator and Graphic designer for 14 years, Jeannie started as one of our Call Center Agents and quickly rose to become the Top Representative she now is within a year. Jeannie shares her unique perspective that she brings to her sales role, teaching us the importance of empathy in client connections and the value of perseverance and never giving up despite challenges. If you are a moving company hiring employees, you will learn a great deal from this Podcast. If you are an employee thinking about your career prospects, we also have great insight for you here. Enjoy watching it on YouTube and listening to it on your favorite podcast app! www.jasonbergenske.com

Ryan's journey into entrepreneurship began with an injury that sparked his decision to start a moving company. Starting modestly with a $5 Craigslist ad and yard signs, his business gained traction. The adoption of MoveitPro CRM was transformative, significantly reducing stress and freeing up time. Ryan's business thrives on four key principles: Reviews, Rankings, Repeat Customers, and Referrals. Each customer interaction is seen as a networking opportunity, illustrated by a memorable experience with a well-known client. Originally planning to enter the corporate world, Ryan's life took a better turn with his successful business venture. To diversify, he launched "The Local Cleaners," expanding his services for movers. Ryan and his partner rely on data-driven decisions, believing numbers provide essential insights. Their experience at the Legends Retreat left them inspired and motivated to continue their growth and commitment to excellence. While working, Ryan injured himself, leading to an epiphany: he wanted to start his own moving company. Ryan initiated his business with a simple $5 ad on Craigslist, marking the modest start of his entrepreneurial journey. To increase awareness, Ryan began marketing through yard signs, strategically placed to attract local customers. The adoption of MoveitPro CRM revolutionized his business, dramatically reducing stress and saving time, allowing Ryan to reinvest his energy into other areas. Ryan emphasizes the importance of four key principles: Reviews, Rankings, Repeat Customers, and Referrals, which have become the cornerstone of his business strategy. Viewing each customer as a networking opportunity, Ryan recounts a memorable experience helping a surprisingly well-known individual, underscoring the importance of connections. Initially planning to complete college and secure a corporate job, Ryan's venture into the moving industry significantly altered his life trajectory for the better. Always seeking to enhance his services, Ryan launched "The Local Cleaners," expanding his business offerings to provide comprehensive support for those moving. Both Ryan and Jason stress the importance of data, agreeing that numbers provide critical insights necessary for informed business decisions. Ryan and Jason reflect on their experience at the Legends Retreat, where they felt connected, understood, and inspired, reinforcing their commitment to their business journey. www.jasonbergenske.com

Michael joined MoveitPro in January 2022 as a call center agent and quickly advanced to manager of Lion's Den due to his exceptional booking skills. He brought valuable experience from working at the unemployment office. Jason, the CEO of MoveitPro and Lion's Den, highlights how the call center integrates with MoveitPro. Under Michael's management, Lion's Den reps receive daily Cardone U training, achieving impressive closing ratios of 40%-60% even in slow seasons. Michael and Jason also discuss the booking process, pricing, and the benefits of team-building events like the annual managers' cruise and the yearly Legend's Retreat. Michael started at MoveitPro in January 2022 as a call center agent. As a top booker, he was promoted to call center manager. The call center, now known as Lion's Den, was originally part of MoveitPro before rebranding. Michael has prior experience working at the unemployment office. Call center representatives at Lion's Den undergo daily training with Cardone U. This rigorous training helps them consistently improve their skills. Even during the slowest season, Lion's Den achieves closing ratios of 40%-60%. Jason discusses how Lion's Den is seamlessly integrated with MoveitPro. Michael explains the booking process that call center reps follow. Michael provides details on Lion's Den's pricing structure. Jason and Michael talk about the annual cruise for MoveitPro managers, highlighting its team-building benefits. They also discuss the Legend's Retreat event, an annual gathering to strengthen relationships and celebrate achievements. Join us on this exciting journey as we explore the ever-changing landscape of business and beyond. Hit subscribe now and be part of the conversation! https://jasonbergenske.com/

Jason and Nick shared their experiences at MoveitPro, discussing the evolution of the business and the challenges they face. They reflect on their personal backgrounds, including their high school connection. Emphasizing the importance of marketing and client interaction, they share anecdotes about hosting events like "Legends" to promote their software and build relationships with clients. They also highlight the transformation of their office environment and the pride they take in customizing it to meet their needs. Looking to the future, they discuss plans for further growth and development in marketing strategies and client engagement.