35 ~ Government Scheme Leaves Homeowners in Ruin

35 ~ Government Scheme Leaves Homeowners in Ruin

From Skill Builder by Roger Bisby & Dylan Garton

November 1, 2025 · 29 min

About this episode

Roger speaks with Duncan about the challenges faced by homeowners due to poor installations under the UK Eco4 government scheme.

Roger speaks with Duncan, a homeowner left without heating for more than 2½ years after a disastrous air-source heat pump installation under the UK Eco4 government scheme. Installers got the heat-loss calcs wrong, fitted undersized radiators, never commissioned the system, and even added solar panels without checking the roof structure — causing further damage. The result: a cold home, big bills, and emergency repairs. This isn’t an isolated case. With minimal inspections and installers chasing grant money over quality, thousands risk poor installs, damp, and structural issues — with no real safety net. Duncan has now launched a charity to support others caught in the same situation and to push for urgent reform of government-backed retrofit schemes.

People in this episode

Hosts: Roger, Dylan Garton

Guest: Duncan

Topics covered

  • government schemes
  • homeowner issues
  • heat pump installation
  • energy efficiency
  • charity support
  • retrofit reform

Keywords

  • government scheme
  • homeowners
  • heat pump
  • energy bills
  • charity
  • retrofit
  • installation issues

Mentioned in this episode

Organizations: UK Eco4, charity

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