Navigating Invisible Work: AI, Automation, and the Challenge of Proving Value as an MSP
From SMB Community Podcast by Dave Sobel
March 12, 2026 · 26 min · Episode 566
About this episode
The episode discusses the challenges of proving value in managed services amidst increasing automation and AI adoption.
Topics covered
- AI
- automation
- managed services
- value perception
- client engagement
Keywords
- invisible work
- proactive prevention
- security incidents
- price pressure
- operational complexity
Mentioned in this episode
Products: AI, automation tools
More episodes of SMB Community Podcast
- Is EOS the Right Fit for Small MSPs? Strategies, Pitfalls, and Real-World Lessons · June 11, 2026 · 25 min
- Adapting Your MSP Stack for AI Management and Security · June 4, 2026 · 21 min
- How AI Disrupts the Per-Seat Model for MSPs · May 28, 2026 · 23 min
- Managing Shadow IT in the Age of AI: Strategies for Modern MSPs · May 21, 2026 · 27 min
- Navigating Vibe Coding: MSPs, Clients, and AI-Assisted Development · May 14, 2026 · 24 min
- Creative Ways for SMBs to Recognize and Reward Employees for Outstanding Performance · May 7, 2026 · 25 min
Explore listener stats, chart rankings, contacts and more on the SMB Community Podcast podcast page.