Agentic Commerce - Who's side is agent on? EP 60 - with Nik Sathe - Blackhawk Network (BHN)
From So What About AI Agents by Philippe Trounev
June 10, 2026 · 54 min · Season 1 · Episode 60
About this episode
Nick Sathe discusses the future of agentic commerce and the role of AI in e-commerce and payments.
In this episode, Nick Sathe, CTO of Black Hawk Network, shares insights on the evolving landscape of agentic commerce, standards development, and the future of AI-driven e-commerce and payments. Discover how standards like AP2 are shaping secure, interoperable transactions and the implications for brands, consumers, and regulators.keywordsagentic commerce, AI standards, e-commerce, payments, gift cards, loyalty, chatbots, API standards, regulation, future of AIkey topicsThe evolution of agentic commerce and standards like AP2The role of loyalty, rewards, and gift cards in AI recommendationsChallenges and opportunities in standardizing discoverability and transactionsThe impact of regulation and market power on agentic payment systemsThe speed of technological change and the importance of guardrailsChapters 00:00 Introduction to Agentic Commerce 03:38 Evolving Consumer Behavior and Chatbots 07:20 The Role of Loyalty and Rewards in E-commerce 11:52 Standards and Discoverability in E-commerce 16:30 The Future of E-commerce Standards and Regulation 19:09 Implementing AP2 and Agentic Transactions 21:50 The Role of Agents in E-commerce 25:06 Consumer Trust and the Future of…
People in this episode
Host: Philippe Trounev
Guest: Nick Sathe
Topics covered
- agentic commerce
- AI standards
- e-commerce
- payments
- loyalty and rewards
- regulation
Keywords
- agentic commerce
- AI standards
- e-commerce
- payments
- gift cards
- loyalty
- chatbots
- API standards
- regulation
- future of AI
Mentioned in this episode
Organizations: Black Hawk Network, AP2
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