#11 - The Current State of IT Services

About this episode

Dave Sobel discusses the future of IT services and the impact of AI and outsourcing on SaaS companies.

In this episode of So You Think You Can Dev , we sit down with Dave Sobel , the Host of Business of Tech and longtime expert in the managed services space. From IT infrastructure refresh cycles to the growing role of AI and data engineering, Dave breaks down where the tech services market is heading in 2025 - and what that means for SaaS companies. The conversation explore why internal hiring is becoming more challenging, how co-managed outsourcing models are helping companies scale smarter, and what separates a good service partner from a great one. Dave also shares insights on measuring ROI, the evolving role of generative AI, and why outcomes—not just output—should drive your decisions. Tune in for a thoughtful conversation that connects industry trends with real business value. Check out KMS Technology: ⁠⁠ ⁠https://kms-technology.com/⁠⁠⁠ Follow us on LinkedIn: ⁠⁠ ⁠KMS Technology

People in this episode

Host: KMS Technology

Guest: Dave Sobel

Topics covered

• IT services
• managed services
• AI in technology
• data engineering
• SaaS companies
• co-managed outsourcing
• measuring ROI

Keywords

• IT infrastructure
• AI
• data engineering
• generative AI
• service partner
• business value
• internal hiring

Mentioned in this episode

Organizations: KMS Technology, Business of Tech

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