Ways of Working in Government

Ways of Working in Government

From Sooner Safer Happier by Jonathan Smart

December 9, 2025 · 55 min · Season 1 · Episode 9

About this episode

The episode discusses the challenges and strategies for transforming ways of working in the public sector.

Special shout out to all of you in the public sector looking for help on your transformation and who realise that your ways of working need to change! The problems encountered between the private and public sector may be similar, but the operating contexts are quite different! It can be challenging to disrupt the status quo in the public sector, which often requires a series of ninja moves over a period of time to deliver better outcomes. Enduring determination, creativity, and patience are essential. Our expert panel from Australia and New Zealand have some inspiring stories and valuable lessons to share on the challenges and complexities at all stages of this journey - from having successfully delivered, to being mid-way through, and to just getting started. Leaders and practitioners at all levels, don’t miss this opportunity to hear and learn from these diverse experiences. The panel discussion is hosted by Eugene Chung (TeamForm) with an introduction by Maria Muir. This podcast is brought to you in partnership between Sooner Safer Happier and TeamForm. Nicky Jones As Auckland Council’s Programme Manager for Strategic Programmes, Nicky Jones is leading the ways of working…

People in this episode

Host: Eugene Chung

Guest: Nicky Jones

Topics covered

  • public sector transformation
  • agile principles
  • ways of working
  • leadership
  • service delivery

Keywords

  • public sector
  • transformation
  • agile
  • leadership
  • service delivery
  • Australia
  • New Zealand

Mentioned in this episode

Organizations: Auckland Council, TeamForm

Explore listener stats, chart rankings, contacts and more on the Sooner Safer Happier podcast page.