
Marketing
From Stories by Gerry Gaffney by Gerry Gaffney
December 3, 2024 · 8 min · Season 1 · Episode 18
About this episode
The episode discusses the skepticism of Customer Support towards changes proposed by the Marketing Department based on research findings.
The Marketing Department has conducted some research and wants Customer Support to make changes to its practices. Jennifer is skeptical and scathing. Any similarity to actual persons, living or dead, is entirely coincidental.
People in this episode
Host: Gerry Gaffney
Topics covered
- marketing
- customer support
- organizational change
- skepticism
- research
Keywords
- marketing
- customer support
- research
- skepticism
- organizational practices
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