Marketing

Marketing

From Stories by Gerry Gaffney by Gerry Gaffney

December 3, 2024 · 8 min · Season 1 · Episode 18

About this episode

The episode discusses the skepticism of Customer Support towards changes proposed by the Marketing Department based on research findings.

The Marketing Department has conducted some research and wants Customer Support to make changes to its practices. Jennifer is skeptical and scathing. Any similarity to actual persons, living or dead, is entirely coincidental.

People in this episode

Host: Gerry Gaffney

Topics covered

  • marketing
  • customer support
  • organizational change
  • skepticism
  • research

Keywords

  • marketing
  • customer support
  • research
  • skepticism
  • organizational practices

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