Talent All-Stars

The USPS delivers to 167 million addresses almost every day. That takes 640,000 employees, 30,000 post offices, 250 processing facilities, and one of the largest HR operations in the country. Jenny Utterback, VP of Organization Development at the United States Postal Service, is the person responsible for the people side of all of it. She came in through recruiting nearly 20 years ago and never left, because the problems kept getting harder and more interesting. Today, she leads workforce development, succession planning, and a full modernization of HR infrastructure for an organization that competes with FedEx and UPS while also guaranteeing delivery to every address in America, every week, no exceptions. In this episode, she gets into how you upskill a workforce where 35 to 40-year tenures are still common, how she thinks about internal versus external hiring decisions, and what it actually takes to lead people through change when the change isn't stopping. You'll also hear: How USPS rebuilt its recruiting and HR systems from the ground up Why connecting with employees on a human level is the only way change management actually works How she develops internal candidates for leadership roles before the seat is ever vacant The framework she uses to cut through competing priorities when everything feels urgent Connect with Jenny: https://www.linkedin.com/in/jennyutterback Learn more about USPS: www.usps.com Connect with us: 💻 All Episodes: TalentAllStars.com 💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/ 💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/ 📸 Instagram: https://www.instagram.com/ziprecruiter 🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Premise Health is the largest direct healthcare provider in the United States, operating more than 800 wellness and care centers across 46 states. At the center of its growth is Liz Reimer, Chief Human Resources Officer, who leads the company’s people strategy and talent function.In this episode of Talent All-Stars, Liz shares how her team re-engineered recruitment by dividing talent acquisition into specialist roles, investing in recruitment marketing, and empowering employees to broadcast their stories. She explains how Premise Health’s on-site care model helps attract clinicians, why “be brief, be bright, be gone” is her rule for executive communication, and how a disciplined approach to AI keeps efficiency and humanity in balance.You’ll learn:How Premise Health attracts top clinicians through authentic employer brandingWhy splitting TA teams into sourcers and advisors accelerates hiringHow video campaigns fill critical roles in less than 14 daysWhy disciplined use of AI keeps HR both efficient and humanConnect with Liz: https://www.linkedin.com/in/lizreimerConnect with Premise Health: https://www.premisehealth.com

UniFirst is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the company outfits more than 2 million workers every day.In this episode, Catalina Dongo, Senior Vice President of Human Resources at UniFirst, shares her 20-year journey from administrative assistant to HR executive, and how the company’s values, structure, and leadership principles have scaled right alongside its business.Catalina explains:How she built her career by turning small opportunities into big winsHow the company spent two years defining leadership principles that actually live in people’s actionsHow UniFirst balances family roots with a modern, tech-enabled workforceConnect with UniFirst: https://www.unifirst.comConnect with Catalina: https://www.linkedin.com/in/catalinadongoConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Raman Malhotra leads talent acquisition and HR at Leidos, one of the largest technology and defense companies in the United States, but her journey started behind a computer as a programmer.Now, she’s bringing that same analytical mindset to one of the hardest problems in business: attracting and retaining top talent.In this conversation, Raman opens up about how she learned to think like a business leader, why empathy and analytics are equally important in HR, and what she tells young recruiters who want to move into leadership.You’ll learn:How to build a compelling business case for new tools and resourcesThe mentoring approach that helps recruiters think like executivesWhy HR and TA need to work as one connected ecosystemHow to use AI to strengthen relationships instead of replacing themThe listening skill every great interviewer needsConnect with Leidos: https://www.leidos.comConnect with Raman: https://www.linkedin.com/in/raman-malhotra-phr-shrm-cpConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

WVU Medicine is the largest health system and private employer in West Virginia. Over the past decade, it has grown from 6 hospitals to 25 and now employs more than 35,000 people. As the state’s leading provider of advanced care from cancer to neurology to pediatrics, WVU Medicine has had to rethink how it attracts, develops, and retains talent.Leeann Kaminsky, Senior Vice President and Chief Human Resources Officer, has led that strategy since 2016. In this episode, she explains:Why “the days of posting and praying” are overHow internal education programs move students directly into critical rolesWhy simply raising your hand can set you apart in your careerHow data and technology guide decision-making for a workforce of 35,000Connect with WVU Medicine: https://wvumedicine.orgConnect with Leeann: https://www.linkedin.com/in/leeann-kaminskyConnect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At 84 Lumber, talent acquisition is more than filling jobs. It’s about creating long-term careers. With 96% of store leaders starting as management trainees, the company has built one of the strongest internal mobility pipelines in the industry.In this episode, you’ll hear how 84 Lumber attracts candidates with no industry experience, develops them through structured training, and promotes from within to sustain growth. Paul Yater, CIO and Head of HR, explains the strategies behind this model:Why onboarding is the “make or break” moment for retentionHow storytelling powers recruiting and employer brandingThe role of technology and AI in streamlining hiringWhy promotions, not just hires, are the ultimate measure of successConnect with 84 Lumber: https://www.84lumber.comConnect with Paul: https://www.linkedin.com/in/paul-yater-b229633Connect with us:💻 All Episodes: TalentAllStars.com💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/📸 Instagram: https://www.instagram.com/ziprecruiter🎵TikTok: https://www.tiktok.com/@ziprecruiter Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.