Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
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Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇷🇴RO · Careers#160500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
250 to 1.5K🎙 ~2x weekly·142 episodes·Last published 1mo ago - Monthly Reach
Unique listeners across all episodes (30 days)
500 to 3K🇷🇴100% - Active Followers
Loyal subscribers who consistently listen
200 to 1.2K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
From 11 epsHost
Recent guests
Recent episodes
Losing the Job, Keeping the Purpose
May 6, 2026
26m 43s
Russ Flips Whips on Turning Views Into Sales
Apr 2, 2026
42m 18s
How Lockwood Built Retail Magic
Mar 12, 2026
36m 19s
Community Beats Cheap Every Time Episode: 140
Oct 30, 2025
31m 13s
Scaling Resale with Franchising
Sep 25, 2025
25m 38s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 5/6/26 |  Losing the Job, Keeping the Purpose✨ | job lossleadership+4 | Brian Travilla | OffScriptAmazon+2 | — | retailleadership+5 | — | 26m 43s | |
| 4/2/26 |  Russ Flips Whips on Turning Views Into Sales✨ | social mediatrust in sales+3 | Russell Richardson | — | — | social mediasales strategies+5 | — | 42m 18s | |
| 3/12/26 |  How Lockwood Built Retail Magic✨ | independent retailwholesale buying+3 | Mackenzi FarquerRachel Thomas | FaireLockwood | — | independent retailerswholesale marketplace+3 | — | 36m 19s | |
| 10/30/25 |  Community Beats Cheap Every Time Episode: 140✨ | luxury automotive servicecustomer loyalty+4 | John Robison | Kissdealership | — | automotive serviceleasing models+5 | — | 31m 13s | |
| 9/25/25 |  Scaling Resale with Franchising✨ | franchisingresale market+3 | — | Basecamp | US | franchisingresale+5 | — | 25m 38s | |
| 8/28/25 |  From Wiener Hats To Wisdom✨ | meeting designcustomer service+4 | Brian Walter | Extreme MeetingsNational Speakers Association | Broadway Department StoreSeattle+1 | meeting designcustomer service+5 | — | 38m 26s | |
| 8/19/25 |  From Flat Sales to Record Breaking✨ | retail salesluxury retail+3 | Rebecca Weirda | Leigh's Fashions | Grand Rapids, Michigan | sales increaseluxury retail standards+3 | — | 36m 59s | |
| 7/17/25 |  Retail’s Secret? Greeting Cards✨ | greeting cardsemotional engagement+4 | Patrick McCullough | Hallmark Business ConnectionsHallmark+1 | Retail | greeting cardsemotional impact+5 | — | 34m 29s | |
| 6/12/25 |  Finding Ways to Say Yes Always✨ | customer relationshipsretail success+3 | Tom SullivanTammi+1 | Lumber LiquidatorsKettlemans Rum Cake | VirginiaWest Roxbury | retailentrepreneurship+4 | — | 31m 19s | |
| 5/29/25 |  Only 5% of Retailers Are Leaders—How to Fix That✨ | retail leadershipshopper expectations+3 | Ann Ruckstuhl | Manhattan AssociatesBurdines | Silicon Valley | retailleadership+5 | — | 33m 42s | |
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| 4/10/25 |  Wisdom Behind the Windows: The Greatest Challenge in Retail is Merging Technology with Human Touch✨ | retail technologyhuman connection+4 | Nikki BairdShep Hyken+4 | — | — | retailtechnology+4 | — | 37m 53s | |
| 3/13/25 |  Wisdom Behind the Windows: Unlocking the Secrets to Employee Development and Customer Loyalty in Retail | In this episode of "Tell Me Something Good About Retail," hosted by Bob Phibbs, retail leaders discuss strategies for enhancing customer engagement, employee development, and adapting to change. Mark Fletcher, CEO of News Express, emphasizes experiential retail by creating community spaces in stores. Joy Poynter, CEO of Fleet Feet, highlights the integration of technology and human connection to foster a running community. Jennifer Grimm, founder of Lux Beauty, stresses the importance of core values in team building. The episode underscores the resilience of brick-and-mortar retail through community engagement, innovative ideas, and strong team dynamics. | 36m 15s | ||||||
| 2/13/25 |  Wisdom Behind the Windows: How Can Retailers Build Stronger Connections with Their Customers? | In this episode of "Tell Me Something Good About Retail," Bob Phibbs, the Retail Doctor, explores the importance of human connection in retail with various guests. Patrick Burke, CEO of a men's clothing store in Ireland, discusses winning a retail excellence award and the value of customer relationships. His wife, Imelda, shares insights from running a restaurant, emphasizing community ties. Ralph Simons, former CEO of Tony and Sheppard USA, highlights the role of training in luxury retail. Jane Liu, an entrepreneur, talks about resilience in business. The episode underscores that successful retail hinges on community, customer-centric strategies, and meaningful experiences. | 32m 42s | ||||||
| 1/17/25 |  Wisdom Behind the Windows: How Can Retailers Foster Genuine Human Connections in a Digital Age? | In this episode of "Tell Me Something Good About Retail," hosted by Bob Phibbs, the Retail Doctor, the focus is on the importance of human connection in retail. Bob introduces various guests who share their insights on creating meaningful customer experiences. Martin Lindstrom discusses the concept of tribes and the need for empathy in retail. Chris Brown emphasizes the role of joy and employee engagement in enhancing customer service. The episode underscores that successful retail is about building relationships, understanding emotional drivers behind purchases, and fostering a sense of community to create lasting customer loyalty. | 27m 31s | ||||||
| 12/5/24 |  Building Community Through Comics | Guest: Paul Landry, Co-owner of Crossover Comics (Montreal)Location: 3560 Notre Dame West, Montreal (St. Henry neighborhood)Key Discussion Points:- Store founded in 2012 by high school friends combining library technology, retail, and comic shop experience- Mission to change comic store reputation from intimidating/judgmental to welcoming- Uses technology for inventory/loyalty programs, ahead of industry curve- Focuses on building community through book clubs, events, and an inclusive atmosphere- Approach to customer service: emphasizes personal taste over "good/bad" judgments- Marvel movies' limited impact on comic sales; the importance of customer retention- Social media strategy highlighting staff expertise and customer pride- Growth plans focused on revenue per square foot and partnerships with schools/librariesNotable Quotes:"You have to be as passionate about running a business as you are about the product." - Paul Landry"Time moves differently... the way that I mark the passing of time is more the lives of my customers." - Paul LandryStore Philosophy:Emphasizes creating a welcoming environment, avoiding gatekeeping, and supporting diverse interests in comics and gaming culture. Staff trained to focus on customer experience over product criticism. | 35m 32s | ||||||
| 11/14/24 |  The Unexpected Marriage of Luxury Retail and Dining | In this episode of "Tell Me Something Good About Retail," host Bob Phibbs, the "Retail Doctor," converses with Charlie Koniver, principal at Odyssey Retail Advisors. They discuss the evolution of luxury retail, emphasizing the need for a human connection and collaborative strategies between developers and tenants. The conversation covers the impact of the pandemic on shopping behaviors, the importance of prime real estate for luxury brands, and the trend of integrating food and beverage options into retail spaces. They also touch on the challenges and opportunities in major cities like New York, Los Angeles, and San Francisco, offering insights into the future of retail.Charlie Koniver is Principal at Odyssey Retail Advisors bringing more than 15 years of experience partnering with top luxury brands to develop and implement their real estate strategies. He has represented high-end tenants such as Richemont, Dolce & Gabbana, Alexander Wang, Frame, Bang & Olufsen, Leica, Veja, and John Lobb, to name a few. Charlie has also spent time on the landlord/developer side of the business by consulting for well-known developers such as Caruso, Jamestown, Brookfield, Acadia, and ASG. As Principal at Odyssey, Charlie is responsible for mentoring the next generation of professionals, as well as overseeing the firm’s marketing. Prior to co-founding Odyssey in 2019, Charlie worked at Richemont, one of the world’s leading luxury groups, where he established the company’s first in-house real estate department for North America, managing real estate activities for prestigious brands such as Cartier, Van Cleef & Arpels, and Vacheron Constantin. Before Richemont, Charlie worked at Kering where he oversaw the real estate for brands such as Gucci, Bottega Veneta, Saint Laurent, and Balenciaga, expanding their presence across North America and South American markets. Charlie’s journey began after a professional soccer career and obtaining his degree from American University. | 33m 14s | ||||||
| 10/24/24 |  Battling Retail Burnout and Boosting Sales | In this episode of "Tell Me Something Good About Retail," host Bob Phibbs, the Retail Doctor, and Carol Leaman discuss the post-pandemic retail landscape, emphasizing the critical role of frontline workers. Carol highlights challenges in hiring and training, revealing that 61% of frontline managers report a decline in applicant quality. They stress the importance of effective, engaging training to reduce turnover and burnout. The episode underscores the need for a supportive work environment and the potential for growth within retail careers, advocating for a more human-centric approach to managing retail employees. 1. Introduction to Carol Leaman and Axonify- Axonify's role in supporting organizations with large frontline populations- Industries served beyond retail2. Post-pandemic retail landscape- Retail's strong comeback- Challenges in staffing and customer behavior3. Seasonal hiring challenges- Decline in applicant quality- Factors contributing to hiring difficulties4. Training challenges and solutions- Issues with traditional training methods- Axonify's approach to effective, bite-sized training5. Manager burnout and its impact- High percentage of managers considering quitting- Importance of proper training in reducing manager stress6. Practical ways to reduce turnover- Examples of ineffective training methods- Success stories with targeted, engaging training approaches7. Future trends in retail employment- Focus on manager support and mental health- Emphasis on retention and career development in retail8. Closing thoughts: The good in retail- Retail's resurgence and opportunities- Importance of quality customer experienceKey Quotes:- "Retail has come back stronger than ever." - Carol Leaman- "35 percent of managers have considered quitting in the last two months." - Carol Leaman- "The cost of turnover is enormous for retailers." - Carol LeamanResources mentioned:- Axonify's seasonal hiring surveyCall to Action:- Rate and review the podcast- Visit Axonify.com or SalesRX.com for more retail insights and training resources | 32m 24s | ||||||
| 9/5/24 |  Ecom Secrets To Grow Your Sales | Josh Orr, the founder of Capital Commerce and host of the Retail Initiative Podcast, is one of the leading voices in eCommerce today. He specializes in helping brick and mortar retailers gain traction in their online sales. With his team, he’s helped hundreds of retailers create thriving and profitable eCommerce businesses. Apart from his company’s eCommerce services, you may have seen him on stages at markets and retail events around the US or have taken part in his digital classes or in-person events related to eCommerce marketing.In this episode of Tell Me Something Good About Retail, host Bob Phibbs, the Retail Doctor, converses with Josh Orr, founder of Capital Commerce and host of the Retail Initiative podcast. They discuss the integration of e-commerce with brick-and-mortar stores, emphasizing the importance of understanding the customer experience. They also highlight the significance of targeted marketing and creating a seamless shopping experience. The episode underscores the necessity of a human connection in retail and adapting to technological advancements to enhance customer engagement. | 43m 05s | ||||||
| 7/11/24 |  Teen Trainee to Retail Innovator: An Inspiring Path | In this episode of Tell Me Something Good About Retail, host Bob Phibbs, the Retail Doctor, and Nicole Leinbach, founder of Retail Minded, delve into their extensive retail experiences. They discuss evolving consumer behaviors, the critical role of community collaboration for small businesses, and the impact of different generations on retail. Nicole shares her retail journey, inspired by her childhood shopping trips, highlighting the importance of exceptional customer service. They also explore innovative marketing ideas, including Nicole's launch of the first sexual wellness trade show, "Stimulate." The episode underscores retail's dynamic nature and the joy in the journey.Nicole Leinbach is the Founder and Publisher of RetailMinded.com, a well-respected retail industry resource that has been recognized worldwide for its leading business insight since 2007, and the nation's first B2B trade show + conference dedicated to sexual wellness, STIMULATE. With a core concentration on independent retailers, small businesses, community, technology and how the various touch points of commerce influence modern merchants, Leinbach is a frequent guest and contributor to various media outlets that have included The Today Show, Forbes, Entreprenuer.com and countless B2B publications.Additionally, Leinbach has supported American Express’s Small Business Saturday as a Spokesperson and is the Author of the book “Retail 101: The Guide to Managing and Marketing Your Retail Business” from McGraw-Hill. Recognized within the top 10 out 100 worldwide retail thought leaders since 2015 – including having held the #1 spot – and a retail “futurist” for IBM, Leinbach is also the Co-Founder of the Independent Retailer Conference.In March 2022, Women’s Wear Daily recognized Leinbach as one of the most inspiring 25 women in retail and in October of 2023, Leinbach was recognized as one of the nations top leaders within ESG from WWD for her work with STIMULATE: A B2B Sexual Wellness Trade Show. Based in Denver, Leinbach is a mom of 4 and 3 dogs. Learn more about Leinbach at RetailMinded.com. | 32m 41s | ||||||
| 6/19/24 |  What Went Wrong At Ted Baker? | Chris was involved from the very beginning of Ted Baker in 1988 and headed up the Retail Team for over 30 years as the company's Global Retail Director. During this time, Chris was responsible for many aspects of Ted's unique retail style and is considered one of the leading lights of the drive to create 'retail theatre.' Since leaving the brand in 2017, he has been busy as a Non-Executive Director of several companies and providing retail insight for leading consulting firms' private equity houses. Chris recently launched his sustainable fashion brand, KIT London. | 59m 59s | ||||||
| 6/6/24 |  From Basement Beanbags to Beloved Brand: Lovesac's Entrepreneurial Saga | Shawn D. Nelson is the author of Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story. He is the founder and CEO of the Lovesac Company, which designs, manufactures, and sells such furniture as modular couches and bean bag chairs. Nelson holds a BA in Mandarin Chinese from the University of Utah and a Master’s degree in Strategic Design and Management from Parsons, The New School for Design in New York City, where he later became an instructor. | 37m 26s | ||||||
| 5/9/24 |  Behind the Magic: Disney Retail Secrets with Jim Fielding | Jim Fielding is a respected retail and media industry veteran whose expertise combines storytelling, product innovation, merchandising, and consumer experiences. Jim currently serves as a partner at Archer Gray, an independent media company, and president of its Co-Lab Division. Having led consumer products groups at the world’s largest media companies, including Disney, Dreamworks, and Twentieth Century Fox, Jim has built diverse cultures and visionary teams that excelled in competitive global markets. He served as president of Disney Stores Worldwide for four years, transforming its global consumer experience. He also served as CEO of Claire’s Stores, Inc., a leading jewelry and accessories retailer. Jim’s early experience spanned leading global retail companies, from The Gap to Lands’ End. He mastered all aspects of vertical specialty retail, including supply chain, product design, store operations, and visual merchandising. An active community leader and philanthropist, Jim serves on the board of directors for the Indiana University Foundation and was a founding member of the Dean’s Council for the Hamilton Lugar Global and International School. Jim is a founder of the Queer Philanthropy Circle, the nation’s premier fundraising and advocacy group for the queer community. He also participates in the Women’s Philanthropic Leadership Circle and the Black Philanthropy Circle. Jim has served as a board member for GLSEN, Make-A-Wish International, and American Red Cross, as well as an executive-in-residence for IU Ventures and Indiana University’s Office of Diversity, Equity, and Inclusion. He has endowed several scholarships at IU to support overseas study, international internships, and advocacy leadership training. Jim lives in Atlanta with his partner, Joseph, and their dogs, Cricket and Olive. In the summers, you will find them in Leland and Northport, Michigan. | 42m 35s | ||||||
| 4/4/24 |  Smart Customers, Stupid Companies: Revolutionizing Retail Experience | Michael Hinshaw is the founder and president of customer experience consultancy McorpCX and has been recognized on over a dozen "Top Global CX Influencers" lists. He's also co-author of the best-selling book Smart Customers, Stupid Companies: Why Only Intelligent Companies Will Thrive and How to Be One of Them. He has been published and quoted in dozens of publications, ranging from Harvard Business Review and Fast Company to American Executive, Forbes, and Time. His new book, Experience Rules! The Experience Operating System (XOS) and 8 Keys to Enable It, co-authored with Diane Magers has just been released. A Teaching Fellow at UC Berkeley’s Lester Center for Entrepreneurship and Innovation at The Haas School of Business, he has consulted for and advised executives at companies such as Intel, Microsoft, Biogen, Roche, Best Buy, and Lululemon. | 31m 27s | ||||||
| 4/4/24 |  Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies | Bob Phibbs interviewed Michael Hinshaw, author, and president of MCorpCX, about balancing corporate amnesia with relevant customer personalization - and more - on this episode of Tell Me Something Good About Retail. | 31m 27s | ||||||
| 3/7/24 |  Differentiate or Die: Standing Out in Retail | Robert Grimmett is a visionary creative leader with over 20 years of experience shaping the retail landscape. Renowned for his work with iconic global brands, he's an award-winning entrepreneur and designer. As a thought leader, Robert frequently shares insights at industry conferences and in publications. At the intersection of innovation and insight, Robert is not merely a designer; he's a curator of retail adventures. His knack for anticipating the next big trend transforms the act of shopping into a captivating narrative, where each purchase tells a unique story. In the ever-evolving retail landscape, Robert stands as the architect of tomorrow's consumer experience. He operated his namesake brand, Robert Mason Co; an omni-channel retail, private label brand and purveyor of fashion-focused work gear and supplies. His own brand had a motto of 'work hard and be nice' that resonates with him today as much as it did then! A former marathon enthusiast turned cycling aficionado, he balances the demands of an active lifestyle with a commitment to community. Serving on The J&J Foundation board and volunteering for The Trevor Project, Robert's impact extends beyond retail, showcasing a dedication to social causes that resonates as deeply as his innovative designs. | 37m 29s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.