S7:E7 — ‘We’re making loyalty even more rewarding.’ — Scott Chandler

About this episode

Scott Chandler discusses updates to the AAdvantage® program aimed at enhancing customer loyalty.

In the latest episode of Tell Me Why, Scott Chandler, Senior Vice President of Revenue Management and Loyalty, joins Ron DeFeo, Chief Communications and Marketing Officer, to share exciting updates to the AAdvantage® program. From getting to use your miles onboard to keeping it straightforward to earn status, discover how we’re making loyalty more rewarding for our customers.

People in this episode

Host: Ron DeFeo

Guest: Scott Chandler

Topics covered

• loyalty programs
• customer rewards
• travel benefits
• miles usage
• status earning

Keywords

• AAdvantage
• loyalty
• miles
• status
• rewards
• travel
• American Airlines

Mentioned in this episode

Organizations: AAdvantage®, American Airlines

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