Why Deploying More AI Tools Won’t Fix Your Workflows: Lessons Learned From Cisco

About this episode

Maribel Lopez discusses the importance of workflow redesign in AI tool adoption, using Cisco as a case study.

Most enterprises are layering AI tools on top of broken processes and wondering why ROI never materializes. In this solo episode, Maribel breaks down Cisco’s systematic approach to workflow redesign, why visibility into how work actually gets done is the missing first step, and what enterprise leaders need to change about their leadership culture and talent systems before AI adoption will deliver real results. Key Topics Covered • Why AI tool adoption without workflow redesign fails ...

People in this episode

Host: Maribel Lopez

Topics covered

• AI tools
• workflow redesign
• enterprise leadership
• ROI
• process improvement

Keywords

• AI adoption
• workflow
• enterprise
• leadership culture
• processes

Mentioned in this episode

Organizations: Cisco

More episodes of The AI with Maribel Lopez (AI with ML)

• Moving Beyond Building AI Agents With IBM's Suzanne Livingston · May 19, 2026 · 29 min
• Four Types of AI Agents With Dell's John Roese. Most Enterprises Are Only Building One · May 13, 2026 · 24 min
• The New Rules for Scaling AI: What Yum Brands Learned · April 7, 2026 · 16 min
• Physics AI Explained: Why Hardware Design Requires a Different Kind of AI · March 31, 2026 · 28 min
• NemoClaw, OpenClaw, and the Real Reason Enterprises Haven’t Deployed AI Agents Yet · March 25, 2026 · 16 min
• SaaS Isn't Dead — But the "Dead" Narrative Is Leading Enterprise Buyers Astray · March 3, 2026 · 13 min