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Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
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Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇦🇺AU · Entrepreneurship#25100K to 300K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
30K to 90K🎙 Daily cadence·96 episodes·Last published 4d ago - Monthly Reach
Unique listeners across all episodes (30 days)
100K to 300K🇦🇺100% - Active Followers
Loyal subscribers who consistently listen
40K to 120K
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
From 11 epsHost
Recent guests
Recent episodes
Maximising The Financial Year End
Jun 20, 2026
Unknown duration
1 July Fair Work Updates Overview for Small Business Owners
Jun 13, 2026
Unknown duration
The 5 M's: A Framework for Growing Your Side Business with Shandra Moran
Jun 6, 2026
21m 30s
Federal Budget Recap (and a bit of a rant)
May 30, 2026
20m 51s
Celebrating 100 Episodes - Why We Built a Club for Australian Small Business Owners
May 23, 2026
15m 11s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/20/26 | Maximising The Financial Year End | Join the waitlist for The Australian Small Business Show Club by clicking here.If you've ever wondered how to maximise your tax position before 30 June and set your business up for a stronger financial year ahead, this episode is for you.Hello and welcome to this week's episode of The Australian Small Business Show.As the end of financial year approaches, many Australian small business owners focus on compliance tasks and tax returns, but there is also an opportunity to take a strategic approach to improving business performance. In this episode, we discuss the practical steps business owners can take before 30 June to ensure they are making informed financial decisions and preparing for a successful year ahead. We explore a range of end-of-financial-year strategies including reconciling accounts, understanding your profit position, reviewing business structures, making concessional superannuation contributions, identifying bad debts, prepaying eligible expenses, and improving debtor collections. We also discuss the importance of working closely with your accountant to understand the most appropriate tax planning opportunities for your specific circumstances. If you've been asking yourself, "What should I be doing before 30 June to reduce stress, improve cash flow, and make better financial decisions for my business?", this episode provides a practical roadmap. We also discuss how Australian small business owners can use the new financial year as a planning milestone by reviewing pricing, preparing cash flow forecasts, creating budgets, evaluating subscriptions and software expenses, and identifying opportunities to improve business performance over the next 12 months. We touch on upcoming changes such as payday super obligations and anti-money laundering reforms that may impact some professional service businesses. Key Takeaways:Ensure your accounts are fully reconciled and up to date before 30 June so you have an accurate understanding of your profit position. Speak with your accountant about tax planning opportunities, including concessional superannuation contributions and business structure considerations. Review outstanding debtors, write off bad debts where appropriate, and improve collections to strengthen cash flow. Consider prepaying eligible expenses such as insurance, subscriptions, training, and professional services where appropriate. Prepare a cash flow forecast and budget for the new financial year, particularly with upcoming payroll and superannuation changes. Review pricing, subscriptions, software tools, and operational expenses to identify opportunities for improved profitability. Use the start of the new financial year as an opportunity to plan staffing, marketing, growth initiatives, and business priorities. Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 6/13/26 | 1 July Fair Work Updates Overview for Small Business Owners | Join the waitlist for The Australian Small Business Show Club by clicking here.If you're wondering what Fair Work changes are coming from 1 July and how they will impact your Australian small business, this episode is for you. Hello and welcome to this week's episode of The Australian Small Business Show.In this episode we discuss the key Fair Work and workplace compliance updates that Australian small business owners need to be aware of as the new financial year approaches. With changes to minimum wages, Modern Award rates, superannuation obligations and parental leave provisions, now is the time to ensure your business is prepared and compliant. We unpack the Fair Work Commission's latest decision to increase the National Minimum Wage and Modern Award minimum rates, and what those changes mean for employers across Australia. We also explore the broader impact these increases may have on staffing costs, employee expectations around pay rises, and the importance of reviewing your pricing strategy to account for rising employment costs. If you've been asking yourself, "What do I need to do before 1 July to stay compliant with Australian employment law and the Fair Work Act?" this episode provides a practical overview of the key actions to take now. We also discuss the move to Payday Super, changes to the government-funded Parental Leave Pay Scheme, and some of the workplace law myths and scare campaigns currently circulating in the market. As discussed in the episode, a free annual compliance webinar will be held to help employers understand the changes and prepare their businesses for the new financial year. This is an excellent opportunity for Australian small business owners to stay informed and reduce compliance risks. Key Takeaways:Modern Award minimum rates of pay will increase by 4.75% from 1 July. The National Minimum Wage will increase to $26.44 per hour or $1,004.90 per week. Payday Super is being introduced, requiring superannuation contributions to be paid much more frequently and within strict timeframes. The Parental Leave Pay Scheme is expanding to 130 days (26 weeks) for eligible parents. Rising employment costs should prompt business owners to review budgets, cash flow forecasts and pricing strategies. Not every workplace law change being advertised is actually new, making it important to seek accurate advice and information.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 6/6/26 | The 5 M's: A Framework for Growing Your Side Business with Shandra Moran✨ | side business growthservice-based business+4 | Shandra Moran | The Transit Lounge | — | side businesssustainable growth+5 | — | 21m 30s | |
| 5/30/26 | Federal Budget Recap (and a bit of a rant)✨ | Federal Budgetsmall business+5 | — | Australian Small Business Show Club | Australia | Capital Gains Taxtrust structures+7 | — | 20m 51s | |
| 5/23/26 | Celebrating 100 Episodes - Why We Built a Club for Australian Small Business Owners✨ | milestone celebrationsmall business support+3 | — | The Australian Small Business Show Club | Australia | small businesspodcast+5 | — | 15m 11s | |
| 5/16/26 | Why Small Businesses Need Better Legal Documents than Big Business with Lawyer Tracey Mylecharane✨ | legal documentssmall business+4 | Tracey Mylecharane | TM Legal Atelier | — | small businesslegal documents+5 | — | 19m 04s | |
| 5/9/26 | Where Using AI is Risky in Your Small Business✨ | AI riskssmall business+4 | — | — | — | AIsmall business risks+4 | — | 18m 55s | |
| 5/2/26 | All About Grants for Small Business with Australia’s Own Grant Master – Prue Saxby.✨ | grantssmall business+4 | Prue Saxby | The Australian Small Business Show | — | grantssmall business funding+3 | — | 19m 44s | |
| 4/25/26 | Sales vs Marketing: What's the Difference and Why It Matters for Your Small Business✨ | salesmarketing+4 | Kate Toon | Six Figures in Sales | — | salesmarketing+5 | — | 15m 57s | |
| 4/18/26 | How to Generate Six Figures in Sales with Author Kate Toon✨ | salesdigital marketing+3 | Kate Toon | — | — | sales generationdigital marketing+3 | — | 20m 05s | |
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 4/11/26 | What Can You Get an Offshore VA To Do For You?✨ | offshore virtual assistantssmall business+4 | — | VA provider | — | offshore VAvirtual assistants+5 | — | 18m 31s | |
| 4/4/26 | How to Stay in Business 20 + Years✨ | business longevityentrepreneurship+4 | — | — | — | small businesslong-term success+8 | — | 18m 36s | |
| 3/28/26 | Buying a Car in Your Business with Warwick Jackson from Fox Group Chartered Accountants✨ | buying a carbusiness structure+5 | Warwick Jackson | Fox Group Chartered Accountants | — | car purchasebusiness tax+7 | — | 29m 42s | |
| 3/21/26 | Mastering Difficult Conversations With Your Staff | Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode we dive into a topic that so many small business owners struggle with, having difficult conversations. We unpack why these conversations are often avoided, how that avoidance can actually make things worse, and the hidden cost it can have on your team, your time and your overall business performance. We also explore the reality that difficult conversations show up in many forms, from underperformance and behavioural issues through to pay rise discussions, promotions and even interviews.We share real examples of the types of conversations that come up in small business and why putting them off can lead to bigger problems down the track. In particular, we discuss how delaying these conversations can create confusion for team members, impact team culture and even make your eventual response seem like an overreaction. We also touch on the importance of setting clear expectations early, especially during the hiring process, to avoid difficult situations later on.A big focus of this episode is giving you practical strategies to approach these conversations with more confidence. We talk about the importance of getting clear on your objective before going into the conversation, understanding your team members communication styles, and tailoring your approach so your message is actually heard. We also highlight the value of being specific, prepared and aligned, particularly if you are working with a business partner or leadership team.Finally, we share some simple but powerful tips to help you take action, including why you should not delay these conversations, how to structure them effectively, and the importance of following up afterwards. If this is something you find challenging, we also share details of an upcoming workshop designed to help you prepare, script and confidently handle your next difficult conversation. Want to join Kristy-Lee’s upcoming workshop on this topic? Get your free seat here: https://www.peoplepoweredbusiness.com.au/handledConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 3/14/26 | How an Offshore VA Can Help You and Your Business with Kristy Smith from Virtual Elves | Hello and welcome to this weeks episode of The Australian Small Business Show.Today we are joined by Kristy Smith from Virtual Elves to chat about how offshore virtual assistants can support you in your small business.Kristy and her team at Virtual Elves help busy entrepreneurs scale faster through virtual assistant support, without burn out or the high cost of hiring employees. Virtual Elves is an Australian-managed outsourcing agency connecting skilled Filipino virtual assistants with growing Australian businesses. Kristy started the business over 15 years ago and Virtual Elves has become a trusted partner to hundreds of business owners who value quality, consistency, and care. She is a speaker, mentor, and strategist, sharing what she has learned about building sustainable systems, leading with empathy, and growing teams that genuinely thrive — both in Australia and the Philippines. In this discussion we explore how the concept of a “VA” has changed over time and how businesses can now access a wide range of specialised skills from global talent, particularly in places like the Philippines. From admin and bookkeeping support through to marketing, SEO and customer service, we discuss the many ways virtual assistants can help small business owners free up their time and focus on higher value work. We also unpack some of the common misconceptions about working with offshore team members. We discuss why expectations need to be realistic, why one person cannot do every role in your business, and why it is often better to engage multiple specialists rather than expecting a single VA to handle everything. We also chat about why strong systems, clear processes and well written briefs are essential if you want to get the best results from any team member, whether they are local or overseas.We also touch on some of the legal considerations that small business owners should be aware of when hiring internationally, and why working with an agency or employer of record can help reduce risk.If you have ever wondered whether a virtual assistant could help you buy back time in your business, this episode is packed with practical insights and considerations to help you decide if it is the right step for you.To connect with Kristy and her team you can find their website here: https://virtualelves.com.au/Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 3/7/26 | The Importance of Your Email List | Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode we discuss the importance of building and maintaining an email list for your small business. With so much attention placed on social media followers, likes and engagement, it can be easy to overlook one of the most valuable marketing assets you can have. We unpack why your email list is something you truly own, unlike social media platforms where algorithms change and accounts can disappear overnight.We explore why email remains one of the most effective ways to communicate directly with your audience and nurture relationships with potential and existing customers. From sharing useful insights and personal updates, through to promoting offers or important business updates, email gives you a direct line of communication that you control. We also discuss how authentic, human communication can dramatically improve engagement and open rates.In this episode we also dive into practical ways to start building your email list, regardless of your industry. Whether you run an online business, an accounting firm, a trade service or a hospitality venue, collecting customer email addresses can be simple when there is a clear exchange of value. We share ideas for encouraging sign ups, discuss different types of email lists you might maintain, and explain how nurturing your audience over time can lead to stronger relationships and more sales.Finally, we highlight some important considerations including the need to keep your list updated, communicate regularly, and comply with Australian email marketing laws such as providing clear opt in and opt out options. If you already have an email list, this episode will prompt you to ask whether you’re using it as effectively as you could be.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 2/28/26 | Are You Clear on Your Company Values | Hello and welcome to this weeks episode of The Australian Small Business ShowIn this episode we are following on from our conversation last week with returning guest Amy Lee from Heart Content, and picking up on one of the key threads she raised – business values. We unpack what business values actually are, how they differ from your value proposition, and why so many small business owners either overlook them or treat them as something that just gets written on a wall and forgotten.We discuss the difference between operational standards and true values, and why your values should act as your non negotiables and guiding principles in business. We explore how your values influence the customers you choose to work with, the decisions you make, the services you offer and even how brave you are in saying no when something does not align. We also share some honest reflections on how values evolve over time, both personally and professionally, and how that impacts the way we run our businesses.We dive into practical ways to ensure your values are not just words, but actually embedded in your systems, processes and customer journey. From onboarding your team to reviewing your website messaging, auditing your customer experience and even looking at your Google reviews, we share simple ways to check whether your business is truly aligned with what you say you stand for. We also talk about how clearly articulated values can help attract the right customers and repel the wrong ones.If this episode has prompted you to revisit your own business values, we would love to hear from you. Reach out and let us know what your top three values are and how you are bringing them to life in your business.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 2/21/26 | Why Every Small Business Needs a Brand Story Strategy with Amey Lee from Heart Content | Hello and welcome to this weeks episode of The Australian Small Business Show.Today we are joined by returning guest Amey Lee from Heart Content.With years of experience helping brands bring together story, strategy, and content, Amey shows business owners how to increase their impact, streamline their marketing, amplify their message and attract their tribe by harnessing the power of brand story. Her career in brand and marketing spans more than 20 years and includes clients such as Fernwood Fitness, Guild Insurance, Atherton and a role at the BBC where she helped deliver a learning campaign and broke a world record in the process. Amey’s creative brain can turn out winning ideas and brilliant copy, whilst her strategic half is an expert in finding your difference, establishing your value, identifying your audience and translating these ideas into tangible goals that help to grow your business. In this episode we dive deep into the power of brand story strategy and why it matters so much for small and medium sized businesses. We unpack the common misconceptions around brand story, and explore why it is so much more than just your ‘About’ page or a few social media posts. We discuss how every touch point in your business contributes to your brand story, from your marketing and messaging to your onboarding, customer service and even the decisions you make about which opportunities to say yes or no to.We also explore the difference between traditional brand strategy and brand story strategy, and why putting your customer at the centre of your brand is the real game changer. In this episode we break down the six key elements of brand story strategy including vision, mission, values, differentiators, tribe and personality, and we talk about how these pillars can become a practical decision making tool in your business. Whether you are assessing referral partnerships, marketing opportunities or new product ideas, having clarity in your brand story can save you time, money and a whole lot of misalignment.Importantly, we chat about why brand story is not something you just set and forget. We discuss when to revisit it, how it supports retention and advocacy, and why it can help you attract the right clients while repelling the wrong ones. If you have ever felt stuck, out of alignment or unsure about your next move in business, this conversation will give you a framework to bring everything back into focus and create a brand your customers genuinely feel part of.If you would like to learn more about Amey’s Brand Story Strategy Workshop, be sure to check out the details and join the waitlist for the next intake. You can do that here: https://www.heartcontent.com.au/bsswIf you’d like to contact Amey you can reach her:At her website: https://www.heartcontent.com.au/On LinkedIn: https://www.linkedin.com/in/ameylee/On Instagram: @heartcontentauOn Facebook: https://www.facebook.com/heartcontentauConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 2/14/26 | Is It Time to Rethink Your Customer Experience and Update Your Customer Journey? | Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode we’re diving into the customer journey and why it’s time for small business owners to refresh and rethink how we attract, convert and retain customers in 2026. We unpack the difference between the buyer’s journey and the customer experience journey, and why both deserve intentional planning rather than being left to chance. From awareness right through to advocacy, we explore how we can be more strategic instead of simply chasing new leads and hoping for the best.We talk about how the role of websites is changing, how AI is influencing buyer behaviour, and why trust is becoming more important than ever. With shorter attention spans and more noise in the market, we discuss how to create a seamless, low friction experience that helps customers move from consideration to decision quickly. We also share a real life example of how something as simple as an easy payment process or a well placed QR code for reviews can make a huge difference in the overall journey.Importantly, we explore the often overlooked parts of the journey including repeat business, referrals, reviews and even offboarding customers well. We discuss why systems are critical if you want to consistently nurture relationships, encourage advocacy and handle feedback, both positive and negative, with confidence. If you have not reviewed your customer journey recently, this episode will prompt you to step back and look at the full picture from first touchpoint to long term loyalty.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you! Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 2/7/26 | Keeping Things Human When You Automate | Hello and welcome to this week's episode of The Australian Small Business Show.In this episode, Matt and Kristy-Lee are joined by returning guest Val from Viya Technology to explore a very timely topic for small business owners, how to automate your business without losing the human touch. With AI and automation tools becoming more accessible than ever, many business owners are keen to improve efficiency but are equally concerned about how technology might impact customer experience, relationships and trust.Val shares practical insights into finding the right balance between automation and human interaction. The conversation unpacks how to identify which parts of your customer journey are suitable for automation, and which areas should remain human-led to preserve value and connection. Using relatable examples, Val explains why understanding your ideal client and their expectations is critical before implementing any new technology.Matt and Kristy-Lee also share real-world experiences from their own businesses, discussing onboarding, client communication and content creation. They talk candidly about where automation has worked well, where it has not, and why transparency and feedback are essential when introducing AI or automated processes into your business.This episode is a must-listen for small business owners who want to leverage automation and AI thoughtfully, improve efficiency, and still deliver a genuine, human experience for clients, customers and teams. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 1/31/26 | Is Employee Loyalty Dead? | Hello and welcome to this weeks episode of The Australian Small Business Show.In this episode, Matt and Kristy-Lee tackle a big question many small business owners are asking right now, is employee loyalty dead? Drawing on their own experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has shifted. With changing expectations, generational differences and the lasting impact of the pandemic, the old rules around work and loyalty no longer seem to apply in the same way .The conversation dives into why job security is no longer the primary driver of loyalty, and how employees are increasingly taking ownership of their own careers. Matt and Kristy-Lee discuss why modern loyalty looks less like a lifetime commitment and more like being engaged, committed and aligned while someone is part of your business. They also unpack how leadership, development, flexibility and feeling valued now play a far bigger role than simply a pay cheque.This episode is a must listen for business owners who are struggling with staff retention or feeling frustrated by changing workforce expectations. Matt and Kristy-Lee share practical insights into how employers can reset their mindset, evolve their leadership approach and build genuine loyalty that works for today’s workforce. Loyalty, as they explain, is not dead, it’s just different.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 1/24/26 | How to Hire Better in 2026 | Hello and welcome to this week's episode of The Australian Small Business Show.In today’s episode, Matt and Kristy Lee dive into one of the biggest challenges facing small business owners right now hiring the right people in a rapidly changing landscape. With 2026 firmly on the horizon, they explore how the rules of recruitment are shifting, why hiring mistakes are more costly than ever, and how business owners need to adapt their approach to attract and retain great staff in a competitive market .Kristy shares her expertise in recruitment, unpacking how AI is impacting both sides of the hiring process. From AI written resumes and cover letters to smarter use of technology in screening and job ads, this conversation highlights why business owners need to be more discerning, faster in their processes, and clearer than ever on what they actually need from a role. They also discuss why cover letters are losing relevance, the importance of speed in hiring, and why passive candidates are often your best option.The conversation also looks beyond the hire itself, emphasising the importance of always on recruitment strategies, using platforms like LinkedIn effectively, and ensuring your online presence genuinely reflects what it is like to work in your business. Matt and Kristy also talk about hiring as a retention strategy, the need to reassess roles before replacing them, and why onboarding should begin the moment a job offer is accepted.If you are planning to hire in 2026, or are already feeling overwhelmed by recruitment decisions, this episode is packed with practical insights to help you hire better, smarter, and with confidence.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 1/17/26 | Getting Help to Systemise Your Business | Welcome to this weeks’ episode of The Australian Small Business Show!Today we have a returning guest - James Brown from BizTach Guru. James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.Through his venture, BizTech Guru, he introduces business owners to SYSTEMology and works closely with David Jenyns, the founder of systemHUB and the SYSTEMology movement, diving deep into the methodology and building out course curriculums.James has presented to over a thousand people about SYSTEMology and has worked directly with over a hundred business owners himself to implement this methodology.Today we talk with James about when it might be time to outsource and get support systemising your business and how you might go about doing that.James helps us understand when our businesses need help systemising, what that means and how to go about getting specialist help.We have a look at how to identify the signs that your business needs some help, how to determine if a task is better to be outsourced rather than trying to do everything yourself and what the steps are for engaging a systems expert like James.Your business might be making good money, but you feel like you just don’t have your head above water. That may be the time to start thinking about improving your systems.If you’d like to connect with James, you can find his website here:https://www.biztechguru.com.au/Or connect with him on LinkedIn here: https://www.linkedin.com/in/systemologist/Want to hear more from James? Listen to our previous chat on Episode 52 - The Core Systems Every Business Needs with James Brown from BizTech Guru | PodcastsConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 1/10/26 | What's Your Word of the Year? | Welcome to this weeks’ episode of The Australian Small Business Show!Today we are discussing our words of the year and why a word of the year can be more powerful than a New Year Resolution. It is not about perfection; it is all about direction.How you choose your word of the year will be personal to your journey as a small business owner. It should solve a current problem and help guide your decision when things get busy or messy.Your word of the year, like a New Year's Resolution, should make you fee slightly uncomfortable. So some thought is needed to ensure that it motivates change. Some prompt questions could be – What do I need more of this year?, What has been missing?In this episode Kristy-Lee and Matt share their own words of the year. You will be surprised how different they are.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
| 1/3/26 | The Importance of Slowing Down to Speed Up | Welcome to this weeks’ episode of The Australian Small Business Show! Today we are discussing the importance of slowing down to speed up in business, and why we all find it so hard as entrepreneurs and small business owner to take a break, re charge, refill our cup and take the time we need to pause.When we don’t take time to slow down, pause and rest, it’s very easy to get stuck in the weeds, and feel like you’re constantly chasing everything and everyone – and getting nowhere.Taking a break, pausing, slowing down can lead to feelings of guilt, worry and concern about the business – but the reality is the reward is far higher than the risk.When you pause you recharge your battery, both physically and mentally. This allows you to make better decisions, innovate, be creative and strategize better.In this episode Kristy-Lee and Matt share their own experiences and strategies of how slowing down to speed up has helped them in their businesses.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/We’d love to hear from you!Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Invitation to Join Kristy-Lee for this Free Webinar?Are you across the Fair Work changes that take effect on 1 July? Join Kristy-Lee for this free webinar to discover exactly what's changing and what you need to do about it, so you don't end up in hot water with Fair Work (even if you only have 5 staff and one of them is your sister-in-law). Free live webinar for Australian small business owners Tuesday 23rd June | 12pm AEST | Online via Zoom https://www.peoplepoweredbusiness.com.au/webinar | — | ||||||
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