The Broadband Bunch

Five hundred episodes. One incredible journey. In this special milestone episode of The Broadband Bunch, Pete Pizzutillo is joined by Craig Corbin, Brad Hine, and Joe Coldebella to celebrate Episode 500 by looking back at how the podcast began, the moments that shaped it, and the conversations that have defined the past six years. The team shares behind-the-scenes stories from the show's early days, memorable guests and conference experiences, favorite episodes, unexpected challenges, and plenty of laughs along the way. They also reflect on how the broadband industry has evolved—from the early days of fiber expansion and COVID to BEAD, AI, and the technologies shaping what's next. Most importantly, this episode is a thank-you to the listeners, guests, partners, and industry community who made 500 episodes possible. Whether you've been listening since the beginning or just recently discovered the show, we're grateful you've been part of the journey.

In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Martin Creaner, Director General of the World Broadband Association (WBBA), to discuss the trends shaping broadband. With more than 40 years in telecommunications, Martin explains how fiber, AI, cloud infrastructure, and digital sovereignty are creating new opportunities for service providers—and why the industry is entering one of its most significant periods of transformation. Pete and Martin discuss the WBBA's work on broadband investment, fiber development, cloud readiness, and its global industry indices, while pointing out how AI and agentic technologies are changing the way operators think about networks, business models, and customer engagement. Martin also shares his perspective on the future of AI investment, sovereign infrastructure, and the decisions broadband providers should be making today to remain competitive in the years ahead.

In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Rob Lawrence, Technology Strategist at Microsoft, to separate the reality of agentic AI from the growing hype surrounding autonomous systems. As organizations race to experiment with AI agents, Rob argues that the biggest challenges aren't the models themselves—they're the operating environments, governance frameworks, data quality, accountability structures, and organizational readiness required to deploy them successfully. Pete and Rob discuss why many AI pilots succeed while production deployments struggle, the return of disciplines like project portfolio management and process engineering, and why data governance may be the most important prerequisite for successful AI adoption. Rob also talks about the role of identity and permissions, the risks of poorly governed agents acting on flawed data, and why organizations need better observability into AI-driven workflows. Along the way, he shares advice for CIOs, CTOs, and broadband operators looking to move beyond experimentation and build a responsible foundation for agentic AI.

In this episode of The Broadband Bunch, host Pete Pizzutillo welcomes Rhyan Neble for a conversation about the evolution of artificial intelligence, agentic frameworks, and what these technologies mean for broadband operators. Drawing on decades of experience building telecom networks, OSS/BSS platforms, and software solutions, Rhyan explains how AI has progressed from a simple assistant to a true workforce multiplier capable of accelerating software development, automating complex workflows, and helping organizations solve problems that once required large teams and months of effort. Rhyan also shares practical advice for broadband providers looking to prepare for the next wave of AI adoption. Topics include open APIs, operational runbooks, AI agents as employee assistants, governance frameworks, security considerations, and the growing importance of data accessibility. They discuss both the opportunities and risks of AI, offering a balanced look at how operators can use these tools to improve efficiency, streamline reporting, surface operational insights, and empower employees while maintaining human oversight.

In this episode of The Broadband Bunch, host Pete Pizzutillo speaks with Katie Espeseth, Vice President of New Products at EPB, about how Chattanooga became one of the most recognized community broadband success stories in the United States. Katie shares how EPB’s original mission was never just about broadband speeds. The focus centered on economic development, grid modernization, and improving quality of life across Chattanooga through long-term infrastructure investment. Katie and Pete talk about how EPB accelerated its fiber deployment, paid off debt ahead of schedule, and evolved from early GPON deployments to offering symmetrical 25 gig services across its footprint. Katie also explains how EPB approaches affordability, customer experience, and future technologies like quantum networking while continuing to support economic growth and innovation in the region. The episode highlights lessons for utilities, municipalities, and broadband providers preparing for the next generation of infrastructure investment and AI driven connectivity demands.

In this episode of The Broadband Bunch, host Pete Pizzutillo speaks with Christy Batts, Chief Broadband Officer at CDE Lightband, about one of the earliest municipal fiber success stories and the realities behind building it. The conversation focuses on the decisions that mattered most—from early technology missteps and partner selection to the operational discipline required to scale. Christy shares how a strong business plan, combined with a focus on processes and customer acquisition, helped CDE Lightband grow quickly and pay off its debt years ahead of schedule. They discuss how the market has evolved, from triple-play services to high-capacity broadband and business solutions like hosted PBX. Christy explains how managing a high-churn market, investing in scalable infrastructure, and maintaining a strong local presence have been key to long-term success. For operators preparing for new builds or funding opportunities, this episode offers insight into what to prioritize, what to avoid, and how to build a network that can keep up with demand.

In this episode of The Broadband Bunch, host Pete Pizzutillo explores the IT infrastructure, automation, and AI systems that power the subscriber experience. He is joined by John Capobianco, Head of AI and Developer Relations at Itential, for a conversation about what is happening inside the network. John explains how network automation has progressed from early scripting to AI-driven orchestration. Real-world examples show how changes that once required days can now be completed in minutes, reducing risk and minimizing human error. Core network orchestration emerges as a critical priority, carrying just as much weight as innovation at the access layer. AI agents take a central role in the discussion, with a focus on how they enable autonomous operations such as detection, remediation, and closed-loop workflows. The conversation also highlights the rise of DIY automation, open-source innovation, and model context protocol, which allows engineers to interact with complex systems using natural language. Trust, guardrails, and workforce impact round out the episode. John shares practical guidance for operators looking to adopt AI, emphasizing simple starting points that build confidence and deliver immediate value.

In this episode of The Broadband Bunch, sponsored by ETI Software and VETRO FiberMap, Pete Pizzutillo chats with Marcelo Cataldo, CEO of Digicel Group. Marcelo shares what it takes to lead a telecom operator across the Caribbean. Marcelo tells us about his journey through global telecom and the challenges of stepping into leadership during a major transition for Digicel. He discusses financial restructuring, a sharper operational focus, and a renewed commitment to core telecom services. He also explains how disciplined investment and resilient infrastructure support long term growth across 25 markets. The conversation explores the realities of operating across geographically dispersed island nations, where logistics, culture, and climate shape network strategy. Marcelo highlights how connectivity supports economic development by enabling education, strengthening small businesses, and expanding digital access across the region. Looking ahead, the discussion outlines how focused telecom investment, fiber expansion, and energy innovation such as solar powered networks position Digicel for long term success.

In this episode of The Broadband Bunch, host Brad Hine sits down with Jason Thune, Vice President of Fiber Strategy and Deployment at Hawaiian Telcom, to tell all about one of the most ambitious broadband initiatives in the country—making Hawaii the first fully fiber-enabled state. Jason has nearly three decades of experience and manages more than $68 million in federal funding. He shares what it takes to build and scale a world-class network across one of the most geographically complex environments on earth. Hear the real-world challenges of deploying fiber across islands shaped by lava flows, rainforests, and extreme elevation changes. Jason highlights the role of partnerships, logistics planning, and technology flexibility in reaching even the most remote communities while maintaining affordability and performance, including statewide multi-gig service offerings. Jason shares stories of how connectivity is transforming rural communities, enabling telehealth access, supporting education, and fueling local entrepreneurship. This episode goes beyond infrastructure to focus on bridging the digital divide, strengthening communities, and redefining what’s possible for broadband in even the most challenging environments.

In this episode of The Broadband Bunch, Pete Pizzutillo is joined by David Eckard, Head of Strategy for Fixed Networks at Nokia, and Fred Arnold, Executive Director of Learning Alliance Corporation, for a discussion about AI’s growing impact on broadband infrastructure. Hear how artificial intelligence and even quantum computing are accelerating the need for resilient, high-capacity fiber networks. David explains how AI “factories” are dramatically increasing fiber interconnect requirements, while Fred highlights real-world use cases like autonomous provisioning, field service analytics, customer experience optimization, and workforce training powered by LLMs. Together, they talk about what terms like LLM, RAG, and inference really mean, and why AI is more than just a chatbot—it’s a tool reshaping operations across the telecom ecosystem. Also hear more about the Fiber Broadband Association’s AI committee, policy considerations around power and permitting, and what infrastructure leaders should focus on now: education, planning for peak bandwidth, modeling distributed traffic, and preparing networks for agents talking to agents. The message is clear—AI isn’t a trend. It’s a structural shift, and fiber will be at the center of enabling what comes next.

In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with BSP co-founders David Strauss and Jack Burton to explain the role of technical due diligence in the broadband and digital infrastructure market. The BSP team shares how their firm helps investors, operators, and lenders cut through the noise to evaluate network assets, data centers, and M&A opportunities with confidence. Hear about the realities behind consolidation trends, open access networks, and the growing importance of infrastructure readiness—from wiring craftsmanship to software integration and future capacity planning. David and Jack also discuss what investors are really looking for, how operators can prepare for an eventual exit, and why sell-side diligence can accelerate deals while reducing risk.

In this episode of The Broadband Bunch, host Jeff Boozer sits down with Doug Dawson, President of CCG Consulting and author of the widely read industry blog POTs and PANs. Drawing from decades of experience advising ISPs across the country, Dawson shares practical insights inspired by his recent blog post, “ISP New Year’s Resolutions.” The conversation explores the recurring operational challenges that small and mid-sized broadband providers face year after year—and why so many important initiatives remain stuck on the to-do list. Doug and Jeff dig into issues such as integrated records, reducing costly truck rolls, understanding true profitability, managing rising employee benefit costs, and the struggle many ISPs have with business sales and inventory management. Dawson explains how staffing constraints, limited budgets, and the technical culture of many ISPs often prevent progress on these critical projects—even when leadership knows they need to be addressed. He also offers a perspective on what separates operators who break through these barriers from those who continue to defer them.

In this episode of The Broadband Bunch, Pete Pizzutillo reports live from Calix ConneXions in Las Vegas with two conversations that connect the dots between building fiber and filling it with subscribers. First up is Strider Denison, EVP Cityside Fiber, who shares how the Orange County-based provider is scaling fast by targeting “fiber desert” pockets in dense markets—without chasing grants or picking overbuilt fights. Strider walks through Cityside’s community-first build strategy (partnering closely with city leaders, accelerating permits, and even extending fiber to support smart infrastructure like traffic signals), plus a straightforward go-to-market approach: start customers at 1 gig and layer on differentiated services like . The episode then shifts to the marketing engine behind that growth with Dennis Kelly, CEO of Postalytics, who explains how his team is modernizing direct mail into an automated, data-driven channel for broadband providers. Dennis outlines Postalytics’ evolution—from a contrarian bet on direct mail to a platform that connects to CRMs, triggers personalized mail in real time, and adds tracking/analytics marketers rarely get from traditional campaigns. He also shares why telecom has become Postalytics’ most successful vertical, highlights common wins like eliminating undeliverable addresses and saving real budget.