Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 6 chart positions in 6 markets.
By chart position
- 🇨🇦CA · Management#5630K to 100K
- 🇬🇧GB · Management#7530K to 100K
- 🇸🇬SG · Management#923K to 10K
- 🇮🇪IE · Management#146500 to 3K
- 🇩🇰DK · Management#184500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
45K to 153K🎙 Biweekly cadence·22 episodes·Last published 8mo ago - Monthly Reach
Unique listeners across all episodes (30 days)
65K to 219K🇨🇦46%🇬🇧46%🇸🇬5%+3 more - Active Followers
Loyal subscribers who consistently listen
19K to 66K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
—
Total Plays
—
Total Reviews
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
Transforming Triage: A Digital Approach to Emergency Departments
Sep 9, 2025
Unknown duration
Innovating Social Care: AI and Digital Transformation
Sep 2, 2025
Unknown duration
Transforming Healthcare: The National Immunisation Framework
Aug 26, 2025
Unknown duration
S5E4 Culture as a Catalyst for Success with Henry Engelhardt of Admiral Group
Apr 8, 2025
Unknown duration
S5E3 The Power of Authentic Leadership and Workplace Culture with Pam Heneberry of the Professional Development Centre
Dec 2, 2024
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 9/9/25 | Transforming Triage: A Digital Approach to Emergency Departments | Discover how digital solutions are improving emergency department processes. Bob Hudson interviews Emily Sully, Principal Support and Business Analyst at Digital Health and Care Wales and graduate of the Master's in Leading Digital Transformation, about her final Master's project on digital triage at the University of South Wales. They discuss the project's impact on patient flow, staff experience, and future applications across healthcare.In this episode...00:00 Introduction to the Change Management Podcast00:15 Meet Emily Sully: Principal Support and Business Analyst00:36 Exploring the Digital Triage Project02:27 Challenges and Solutions in Emergency Department Triage03:39 Implementation and Case Studies05:04 Tracking Benefits and Outcomes06:22 Project Approach and Stakeholder Engagement08:15 Addressing Barriers and Training13:59 Future Applications and Conclusion | — | ||||||
| 9/2/25 | Innovating Social Care: AI and Digital Transformation | Learn about the diverse challenges faced by Social Care Wales, the role of a service designer, and how Charmaine's final major project aims to leverage AI to improve customer service and information accessibility in the organisation. Join Mark Jackson from the Intensive and Learning Academy at the University of South Wales as he interviews Charmaine Smeakle, a service designer at Social Care Wales and a recent graduate of the Master's in Leading Digital Transformation.In this episode...00:00 Introduction and Guest Welcome00:24 Understanding Social Care Wales02:28 Role of a Service Designer03:13 Charmaine's Master's Project Overview04:06 AI in Social Care: Project Details06:15 Project Implementation and Challenges14:56 Impact and Feedback17:20 Conclusion and Farewell | — | ||||||
| 8/26/25 | Transforming Healthcare: The National Immunisation Framework | Dive into the transformative digital strategies behind the National Immunisation Framework for Wales! In this episode, Bob Hudson, co-director at the University of South Wales, interviews Josh Hunt, Service Owner at Digital Health and Care Wales and a graduate of the Masters in Leading Digital Transformation. Learn about Josh's final master's project, the innovative approaches to vaccination systems, user-centred design, Agile methodologies, and the importance of data standards in healthcare.In this episode...00:00 Introduction to the Change Management Podcast00:18 Meet Josh Hunt: Service Owner at Digital Health and Care Wales00:38 Exploring the National Immunisation Framework for Wales01:57 Building on Existing Systems and International Best Practices04:00 Josh's Master's Project: A Labour of Love06:34 The Importance of Agile Methodologies in Healthcare13:20 Technical and Cultural Challenges in Digital Health16:23 The Role of Data Standards in Healthcare19:15 Conclusion and Final Thoughts | — | ||||||
| 4/8/25 | S5E4 Culture as a Catalyst for Success with Henry Engelhardt of Admiral Group | In this episode of the Change Management Podcast, Mark Jackson is joined by Henry Engelhardt, founder and former CEO of Admiral Group, to explore the powerful role of culture in organisational success. Henry reflects on Admiral’s remarkable journey from its launch in 1993 to becoming the UK’s largest car insurer, highlighting how a strong workplace culture was fundamental to that growth. He shares his perspective on what culture really means in practice, how it drives performance, and why creating a great place to work is key to delivering outstanding results. Together, they delve into the nuances of leadership, employee engagement, and the link between a thriving culture and long-term success. | — | ||||||
| 12/2/24 | S5E3 The Power of Authentic Leadership and Workplace Culture with Pam Heneberry of the Professional Development Centre | In this episode of the Change Management Podcast, Louise Bright reunites with Pam Heneberry, Managing Director of the Professional Development Center, to discuss the crucial elements of building a positive workplace culture. Pam shares insights on how organisational values and leadership authenticity shape culture, why curiosity is essential for senior leaders, and the importance of psychological safety for encouraging open communication. Together, they explore the nuances of leading with integrity and fostering environments where employees can thrive. | — | ||||||
| 11/18/24 | S5E2 Inclusive Leadership in Challenging Times with Sal Naseem | Louise Bright, Pro Vice Chancellor at the University of South Wales, hosts an important conversation with Sal Naseem, former Director for London at the Independent Office for Police Conduct. They discuss the vital role of inclusive leadership and culture in the wake of recent unrest in the UK, sparked by misinformation and anti-Muslim sentiment. Sal shares his experiences and insights on how leaders can support colleagues and foster inclusivity, while also addressing the wider societal issues that fuel division. | — | ||||||
| 11/4/24 | S5E1 Mastering Decision-Making: From Intuition to Process with Simon Hallett | In this episode, Ben Calvert, Vice Chancellor of the University of South Wales, discusses the art of decision-making with Simon Hallett, Vice Chairman at Harding Lovener and Chairman of Plymouth Argyle FC. They explore how businesses and leaders can implement effective processes to move beyond intuition, balancing skill and luck to drive success. Simon also shares insights from behavioural economics and the Alliance for Decision Education, aiming to instil better decision-making in schools. | — | ||||||
| 3/29/22 |  S4E4 Digital Health Revolution: How do we change Big Data to Smart Data? | In this episode we will chat to James Boyd, Professor of public health at La Trobe University Australia, about the Digital Health Revolution and how we change Big Data to Smart Data. The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business. | — | ||||||
| 3/22/22 | S4E3 Using Design Approaches to Inform Strategy | In this episode we will discuss how clinical and digital strategy are brought together using the national Clinical Framework. We will cover the importance of good clinical engagement, and the use of design principles as an approach to informing strategy, and how 'Informaticians' play a key roll in facilitating this. We're joined by Allan Wardhaugh, Interim Clinical Programme Director: National Clinical Framework. The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business. | — | ||||||
| 3/15/22 | S4E2 Global Trends in Digital Health | In this episode we explore digital health and med tech; learning from the pandemic response; and the future digital health strategy for Wales. Our guest is Ifan Evans, Executive Director of Strategy at Digital Health and Care Wales and previously Director of Digital Technology and Transformation at Welsh Government. The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business. | — | ||||||
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| 3/15/22 | S4E1 Digital Transformation in Healthcare – What it really means | In season 4, we explore the concept of Digital Transformation, how it can apply to organisations and how it works in practice. We discuss how digital transformation can help any organisation become an agile one. In this episode we discuss what digital transformation in health care really means and explore the differences between the leadership and change challenges. We're joined by guest Bob Hudson, Interim Chair at Digital Health and Care Wales, Visiting Professor and Co-Director of the Intensive Learning Academy at the University of South Wales. The host for season 4 is Mark Jackson, Director of the South Wales Business School and co-director of the Leading Digital Transformation Intensive Learning Academy at the University of South Wales. To find out more about this podcast and our business services at USW visit https://southwales.ac.uk/business. | — | ||||||
| 9/9/21 | S3E6. Impact Driven Design | In this episode we explore the concept of Design Thinking in business and how it can leads to innovation by focusing on your customer’s needs. Hosts Professor Jonathan Deacon and Phil Harfield are joined by Simon Hall from Airway Medical. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business | — | ||||||
| 9/2/21 | S3E5. Leading Service Re-design | The unprecedented challenges we have experienced in planning and delivering all aspects of health and care services during the COVID-19 pandemic have acted as a catalyst for testing innovative, outcome focused approaches. This has brought a new focus to how we deliver safe, person-centred services in these exceptional circumstances, and an opportunity to take learning and modernise, with a view to future-proofing our services. Hosts Professor Jonathan Deacon and Phil Harfield are joined by Bob Hudson, Interim Chair of Digital Health and Care Wales. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business | — | ||||||
| 8/26/21 | S3E4. Creating a Culture of Innovation | Everyone can be a “designer”. In this episode we discuss how to foster creativity amongst our teams. We explore strategies for creativity and serve a checklist for leaders who want to create a culture where ideas flow. We also talk about failure, and how it can be a breeding ground for innovation. Hosts Professor Jonathan Deacon and Phil Harfield are joined by Sophie Evan-Hughes, UX Manager at Confused.com. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business | — | ||||||
| 8/19/21 | S3E3. Human Centred and Responsible Organisations | In this episode we discuss opportunities for organisations to ‘redefine success in business’, through being responsive to environmental and social innovation drivers. Jonathan and Phil are joined by guest Adam Fletcher from the British Heart Foundation. In this season of The Change Management Podcast we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. To find out more about this podcast and our business services at the University of South Wales visit southwales.ac.uk/business. | — | ||||||
| 8/11/21 | S3E2. Customer Experience | In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we will be discussing how customers are motivated and digitally empowered to seek out ‘meaningful’ experiences with organisations. As well as exploring how organisations can better use customer insights to drive change from within. We're joined by our guest, Paul Laughlin, Director of Paul Laughlin Consultancy. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business | — | ||||||
| 8/5/21 | S3E1. Design Thinking in Business | Welcome to season 3 of The Change Management Podcast. In this season we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. In this episode we introduce the concept of Design Thinking and how it leads to innovation and improved problem solving by focusing on your customer’s needs. We're joined by our guest, Delivery Coach, Damien Sangster. To find out more about this podcast and our business services at USW visit southwales.ac.uk/business | — | ||||||
| 12/17/20 | S2E6. Leadership for a better tomorrow: thriving in a post-pandemic world | Change is incredibly complex and like a jigsaw with intricate pieces that all have to fit together. Where do we start? At the edges, in the middle? We all know that we need to do something and ultimately, make a difference to those around us, whoever they may be. Dr Louise Bright is joined by Kate Cooper, Head of Research, Policy and Standards at The Institute of Leadership and Management. She is a Keynote Speaker, Researcher and Forbes Blogger. In this episode, we discuss what new challenges and approaches leaders should lookout for, so their people and organisations can thrive in the post-pandemic world. | — | ||||||
| 12/15/20 | S2E5. Projects, Programmes and Portfolios | Most workplaces that are going through change will manage the process through projects. But how do you clearly define what a project is, how it fits into the strategic plans of the business - and is it the right thing to do? The destination may be the same, but the journey is different. In this episode, we look at the difference between project programmes and portfolios, how it is vital that they are connected so that they can be successful and more importantly, how to navigate along the right path for your organisation and teams. Presented by Dr Louise Bright with guest Richard McDermott. | — | ||||||
| 12/3/20 | S2E4. Management 101: Influencing to drive real change | People can get promoted into management positions without having the fundamental knowledge and experience to be really effective at driving change. In this episode we explore why this happens with Victoria Hall, Partner at Make Sense Limited. We discuss techniques to help managers cope with the extra responsibility. We look at driving real change and how understanding human behaviour, motivation and performance can influence this. | — | ||||||
| 11/12/20 | S2E3. The Agile Way | Agile is a word banded about in many guises, agile working, agile transformation, and more commonly agile projects. In its simplest form agile means: ‘able to move quickly and easily’ We think this best applies to a dynamic project environment and it's here to stay. This podcast explores, what Agile PM is what are the main components that make a real difference to the way we manage projects, and why that is good for your business. Miles Huckle shares insights and lessons learned on adopting and integrating agile principles and practices into a variety of work environments. He also covers the PMO’s role in supporting teams, hybrid approaches, and dealing with complexity. | — | ||||||
| 11/5/20 | S2E2. Digital Transformation And Data-Driven Decisions | Digital Transformation isn’t just a tech project, it’s a people project. Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation. In this episode Dr Louise Bright is joined by Paul Laughlin, an expert in data, analytics and insight leadership. Data tells us so much about the world we live in, the people and customers we work with and how we can develop and improve. How can we use this to our advantage and make major improvements in business process, culture and customer experiences and ultimately move our businesses forward in the new world. This podcast explores what data can tell us, what we should be doing with it to gain answers to questions about our business. | — | ||||||
| 10/29/20 | S2E1. Building Trust | Workplaces can be broken by dysfunctional teams. In his book ‘The Five Dysfunctions of a Team’, Patrick Lencioni reveals that trust, is the most important foundation to build cohesive and highly functioning teams. In this episode we explore why the foundation of trust is more relevant than ever in today's world of remote working and constant change. Dr Louise Bright is joined by Kevin Christie, Director at Christie Wells Associates. | — | ||||||
| 7/24/20 | 6. Embedding Change | Is it easier to adapt and make changes when there is a crisis (such as the global pandemic)? Dr Louise Bright is joined by Dr Arthur Turner from The Professional Development Centre. In this episode, they’ll be discussing embedding change within teams and organisations. People respond and galvanise to a purpose. Sometimes with change you are pressured into it. Leaders need to think more about what is happening. There needs to be a balance and reflection, to make the correct decision. People take inspiration from unexpected places, within in all of us there is ability to find creativity to solve problems. Our Leaders need to take calm contemplation of the facts, with a sprinkle of creativity to help their teams come out the other side of this in a collaborative way. They need to really embed these changes so organisations can thrive. | — | ||||||
| 7/17/20 | 5. Creating Cultures Of Resilience | Resilience training shouldn’t be a remedial thing, it needs to be embedded within the culture. Resilient organisations should have a prioritise Culture, management, strategy, and sound leadership. Leadership can sometimes be considered as the bridge between individuals and organisational resilience. Dr Louise Bright is joined by Pam Heneberry from The Professional Development Centre. In this episode of The Change Management Podcast, they discuss resilience during times of change. Listen now to learn practical things that line managers can do to help promote resilience in times of change. | — | ||||||
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Chart Positions
6 placements across 6 markets.
Chart Positions
6 placements across 6 markets.