Side Effects May Include

Side Effects May Include

From The Cybersecurity Tapes by Dell Technologies

May 1, 2025 · 22 min · Season 1 · Episode 7

About this episode

The episode discusses a generative AI system in a medical center that leads to critical failures in ambulance routing.

An ambulance gets rerouted. A stable patient becomes critical. And no one — not dispatch, not the hospital, not the medics — knows why. Turns out, the problem wasn’t the traffic. It wasn’t the hospital. It was the AI. On the latest episode, a medical center rolls out a brand new generative AI system to streamline operations… and it backfires. Badly. Listen to the story of misrouted ambulances, boardroom politics, and a cybersecurity consultant who knows exactly where the cracks are.

Topics covered

  • AI in healthcare
  • cybersecurity
  • emergency services
  • technology failures
  • hospital operations

Keywords

  • AI
  • cybersecurity
  • ambulance
  • hospital
  • technology
  • operations
  • healthcare

Mentioned in this episode

Organizations: Dell Technologies

Products: generative AI system

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