The Deal Board

Andy and JT welcome you to another episode of The Deal Board Podcast. This week, they explore why sellers should prequalify their businesses for Small Business Administration (SBA) financing before taking them to market. They discuss how prequalification can make a listing more attractive to buyers, why lenders want to see clean and current financials, and what sellers need to prepare before approaching a bank. Andy and JT also explain what a pre-screening letter does and does not guarantee, and why the buyer still needs to qualify based on credit, experience, available down payment, citizenship, and ability to operate the business. They delve into the importance of tax returns, profit and loss statements, balance sheets, seller's discretionary earnings, addbacks, business summaries, and transparency. They also explain how SBA-style preparation can still help sellers in markets outside the United States, even where government-backed small-business lending is unavailable. Tune in to learn how the right preparation can make your business easier to finance, market, and get across the finish line. Listing of the Week: JT Harp from Transworld Cincinnati presents a thriving commercial glass contracting company with a strong reputation for precision, reliability, and craftsmanship. The company specializes in high-end glazing, storefronts, and complete glass systems for major regional projects. With skilled crews, long-term client relationships, and established systems, this turnkey opportunity is positioned for continued profitability and growth. For more information, call JT on (513) 725-7283 or email him at jharp@tworld.com. Deal of the Week: Chris "Chip" Redmond from Transworld Orlando shares the recent sale of a cell phone repair store to a buyer who was already a repair technician. The seller was semi-absentee and lived out of state, so the buyer's hands-on technical experience created an opportunity to reduce employee costs and improve profitability. The deal included a lease assignment rather than an extension, which means the buyer will need to revisit the lease when the current term expires. For more information, call Chris (Chip) Redmond at (407) 326-6990 or email him at chrisredmond@tworld.com. Key Takeaways From This Episode: [00:30] Introduction and what listeners can expect from today's show. [01:19] Discover why a prequalification is essential when selling a business. [04:29] Learn how pre-screened listings help clarify down payment and loan structure. [05:43] Find out why banks rely on three years of tax returns for cash flow. [07:49] The importance of current financials, balance sheets, and profit and loss statements. [08:28] How discretionary earnings and EBITDA apply to different types of business buyers. [09:51] Explore why documented addbacks and expenses need to be explained. [11:53] Deal of the Week: Chris "Chip" Redmond from Transworld Orlando sold a cell phone repair store to a buyer with repair technician experience. [13:49] Understand why messy bookkeeping can make SBA financing harder. [16:07] Whether it is worth hiring outside bookkeeping for your financials. [17:45] Get a breakdown of what buyers need to qualify for SBA financing. [19:52] Hear how partners and guarantees can affect closing a deal. [21:06] Uncover why SBA-style preparation helps sellers in any market. [22:54] Listing of the Week: JT Harp from Transworld Cincinnati presents a commercial glass contracting company with skilled crews, long-term client relationships, and strong growth potential. [24:06] Closing comments and final takeaways. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us — (888) 719-9098 Email us thedealboard@tworld.com LoanBud Chris "Chip" Redmond JT Harp #thedealboard #transworldbusinessadvisors #realestate #commercial Quotes: "I think a [prequalification] helps the buyers understand that this is financing ready." — Andrew Cagnetta [0:02:57] "The banks – live and die by tax returns." — Andrew Cagnetta [0:05:43] "Doing all [the preparation] work upfront on the seller's part, gives the seller a lot more confidence that you are going to market now with a business that's ready." — JT Tatem [0:11:29] "The buyer has to be qualified to run the business." — Andrew Cagnetta [0:19:05]

Andy and JT welcome you to another episode of The Deal Board Podcast. In this special 'government shutdown' edition, Andy sit down with a panel of Transworld leaders — Aaron Fox (Boston, MA), Samuel Curcio (Manhattan, NY), Scott Hislop (Minnesota), Diane Hartz Warsoff (Utah), and Johnathan Choe (Ohio / Los Angeles / Oregon) — to break down how the SBA loan portal shutdown impacts business buyers and sellers. The group explains why lenders cannot fund without an SBA loan number, how IRS pulls and other federal services create delays, and what end‑of‑year timing means for underwriting, leases, and re‑approvals. They also share real-world stories, discuss their concerns around companies with government contracts, and explore why some people expect a week of 'chaos' when systems reopen. Finally, the panel offers practical steps owners can take to keep documents current, push legal work forward, and ways to contact their representatives to help stop the closure. Tune in for a clear look at what is happening in the market right now and what owners need to do to keep deals on track. Listing of the Week: Addison Goldin, from Transworld Business Advisors of Fort Lauderdale, presents a long‑running sign shop in Miami, a classic 'baby‑boomer' business opportunity. The company has been operating for over 35 years with a stable team and approximately $150,000 in owner's earnings (SDE). The asking price is $360,000 and includes a bucket truck, production equipment, and robust franchisor training and support. The seller is willing to provide meaningful transition support and is open to solid seller financing; the business could qualify for SBA financing. For more information, contact Addison at (954) 289-2115 or agoldin@tworld.com. Deal of the Week: Chris Redmond, from Transworld Business Advisors of Orlando, closed the sale of a commercial cleaning company. The business had lost a major client (nearly 90% of revenue) last year, but the seller rebuilt accounts, enabling a successful exit. The deal involved an E‑2 visa buyer relocating to the Orlando area, a co‑broker arrangement with a local BBF broker, and a cash transaction. The sellers are heading to Philadelphia to spend more time with family. For more information, contact Chris at (407) 326-6990 or chrisredmond@tworld.com. Key Takeaways From This Episode: [00:00] Overview: the federal government shutdown and its impact on SBA-backed deals. [03:40] Why banks cannot fund without a number from the portal since its closure. [06:01] Complications around lease timing and the risk of deals rolling past year‑end. [07:36] Unpack the impact of the inevitable 'week of chaos' when systems reopen. [08:55] Issues around tax returns and why banks will not accept returns from the seller. [10:22] Explore why many deals could slide a week or two and still close without issues. [12:41] Find out about the unintended consequences of the closure on loans. [13:26] Findings from an SBA report on the amount and implications of loans on standby. [14:28] Hear practical solutions to help small business owners navigate the closure. [17:55] Deal of the Week: Chris Redmond (Orlando) sold a commercial cleaning company to an E‑2 visa buyer with cash and co-brokered. [19:08] Listing of the Week: Addison Goldin (Fort Lauderdale) is selling a Miami sign shop, which includes franchise training and seller support. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us — (888) 719-9098 Email us thedealboard@tworld.com Aaron Fox Samuel Curcio Scott Hislop Diane Hartz Warsoff Johnathan Choe The Small Business Administration (SBA) 'SBA Releases State-Level Analysis of Shutdown Impact on Small Business Lending' Addison Goldin Addison Goldin on LinkedIn Chris Redmond #thedealboard #transworldbusinessadvisors #realestate #commercial Quotes: "I think the biggest part that's scaring us is now we're getting into a situation where we can't get what we need to close. And – there's some major implications on these deals if they roll over into 2026 instead of closing in December." — Aaron Fox [0:06:56] "If it would come to an end next week, there's probably a week of chaos with an SBA, just with the mass amount of volume of inquiries that they're going to get, but then they expect it to settle down." — Scott Hislop [0:08:07] "I think we're going to start seeing more impact [on] businesses that are using resources like small business development centers that are funded through the SBA." — Diane Hartz Warsoff [0:09:52] "The SBA did release a report of how many loans and total value [are] essentially on standby, and they're estimating over 4800 loans have been put on standby, which would equate to about $2.5 billion that was not distributed to small businesses." — Samuel Curcio [0:13:27]

Andy and JT welcome you to another episode of The Deal Board Podcast. This week, Andy sits down with return guest, Seth Greene, from Market Domination, to discuss a powerful lead-generation tool that helps business owners turn their content into qualified leads. Seth explains how his "Unlimited Leads for Life" software automates hours of manual prospecting: analyzing profiles, starting conversations, and nurturing relationships across multiple platforms without losing the human touch. He shares practical tips for using LinkedIn more effectively, how AI can support authentic outreach, and why so many professionals are missing opportunities by not leveraging their existing networks. Seth also highlights creative ways the tool is being used for fundraising and charitable campaigns, proving its potential beyond traditional sales. Tune in to learn how to leverage your network, automate smarter, and build genuine connections that drive real results! Listing of the Week: A 100-year-old irrigation company in the Chicago area is now available through Matt Friscia of Transworld Business Advisors of La Grange. This long-established, union-based business serves both residential and commercial clients, including several downtown rooftop accounts. With steady earnings, a strong reputation, and a skilled team in place, it offers a rare chance to own a proven, profitable operation. The asking price is around $600,000, with solid six-figure earnings. To see all their listings, visit tworld.com/lagrange or contact Matt at (708) 328-8886 or mfriscia@tworld.com Deal of the Week: A thriving IV hydration franchise on the Gulf Coast has sold in a $1.1 million deal, just six months after opening! The seller, a nurse who launched the business to quick success, chose to sell so she could focus on starting a family. Despite the short operating history, Bill Kleinschrodt of Transworld Business Advisors of the Gulf Coast secured SBA financing, proving that profitable young businesses can sell fast with the right support. Backed by strong lender relationships across Alabama, Mississippi, and Louisiana, Bill and his team got the deal done. To get in touch with Bill, email gulfcoast@tworld.com or phone (251) 237-1030. Key Takeaways From This Episode: [00:30] Introducing return guest, Seth Greene, and today's episode topics. [02:13] A breakdown of Seth's new lead-generation tool that automatically turns content and social media connections into qualified leads. [08:16] Seth's automated lead generation pipelines for multiple businesses. [08:54] Your guide to building four core flows for connecting on social media. [10:20] The ideal candidates for Seth's lead generation tool. [10:52] How the software delivers leads to you. [12:04] Privacy, public data, and why social networks are ideal for this kind of outreach. [13:55] How Seth's software uses relationship-based communication to break through to recipients at scale. [17:06] Seth's contact details and how to get a Deal Board discount for his services. [18:41] Bill Kleinschrodt (Gulf Coast) sold a thriving IV hydration franchise in a $1.1M SBA-financed deal. [20:27] Matt Friscia (La Grange) is selling a 100-year-old, union-based irrigation company in Chicago. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us — (888) 719-9098 Email us thedealboard@tworld.com Seth Greene on LinkedIn Market Domination LLC Unlimited Leads for Life Bill Kleinschrodt Matt Friscia Profitable $1M+ Landscape Irrigation Company - $200k SDE #thedealboard #transworldbusinessadvisors #realestate #commercial Quotes: "[The prospecting] worked, but it was a lot of time-consuming, manual labor, and obviously the more successful I got, the quicker I ran out of time." — Seth Greene [0:04:41] "We built software that does the same thing [and does the labor for you]. You will literally watch your mouse move on the screen." — Seth Greene [0:06:10] "We now literally have 1000s of users running this software every single day." — Seth Greene [0:08:18 "If you, or your competitors, are running paid social media advertising, like Facebook [or] LinkedIn ads, – I could go put this on their ad and say, 'Give me everybody who interacted with their ad and put them into my software.'" — Seth Greene [0:12:12]

Andy and JT welcome you to another episode of The Deal Board Podcast. This week, we are joined by Eric Straus and Sam Curcio from Transworld Advisors Manhattan to discuss deal challenges and how to overcome them, live from New York's Theorist Podcast Studios. We reiterate why remembering the letters TKD is important, discuss the biggest underestimation of the deal process, why having the right tools is essential, and why ultimately hiring a professional can help you take your deal across the finish line. For more insights and advice on ensuring deal progression and success, be sure to tune into our conversation today! Listing of the Week: Matt Manavi from Transworld San Diego Central is selling a Telehealth-Enabled weight loss company with recurring revenue. It's very profitable and scalable, addressing patients nationwide. For more information, call Matt at (714) 923-1222 700 or email him at mmanavi@tworld.com. Deal of the Week: Eric Straus from Transworld New York sold a fashion brand with impeccable speed and efficiency for a young mother who needed a quick exit. They priced it very aggressively and appropriately, and eventually sold it to a father for his daughter-in-law. For more information, call Eric at (917) 719-5920 or email him at estraus@tworld.com. Key Takeaways From This Episode: [00:40] How to overcome deal challenges and keep the process moving along. [01:50] Remembering these three letters: TKD (time kills deals!) [03:10] Introduction to today's guests, Eric Straus and Sam Curcio from New York. [03:28] The biggest underestimation of the deal process. [04:20] Sam shares a recent deal they had challenges with. [05:55] The importance of having the right tools to apply. [07:00] Why hiring a professional can be essential to take your deal across the finish line. [11:20] Talking bluntly and having someone to get everyone else in line. [14:25] How New York deals compares with the rest of the country. [16:00] Top tips for people going through a deal. [19:08] Deal of the Week: Eric Straus from Transworld Advisors of Manhattan sold a fashion brand with impeccable speed and efficiency for a mother who needed a quick exit. [20:35] Listing of the Week: Matt Manavi from Transworld Business Brokers of Orange County, California, is selling a weight-loss company with Telehealth Medicine. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us — (888) 719-9098 Email us thedealboard@tworld.com Eric Straus Transworld Eric Straus on LinkedIn Eric Straus Phone (917) 719-5920 Sam Curcio on LinkedIn Sam Curcio Transworld Sam Curcio Phone (646) 470-9433 Theorist Podcast Studios NY #thedealboard #transworldbusinessadvisors #realestate #commercial Quotes: "No deal goes smoothly. If you spend any time in this world, you'll realize that every deal has hair on it. You're dealing with people and people have personalities and it's a very emotional process." — Sam Curcio [0:03:55] "A broker's job is not about finding the buyer. A broker's job is about getting a deal across the finish line." — Eric Straus [0:06:03] "There's no question that hiring a good broker is worth the investment to help with the process. It's not an easy process, it's an emotional process — and having someone who's done it hundreds and hundreds of times obviously, is going to be beneficial." — Eric Straus [0:06:40]

How long does it take to sell a business, and what's the right price to make it happen? Andy and JT welcome you to another episode of The Deal Board Podcast. This week, they dig into the latest numbers shaping the business brokerage market. They unpack Transworld's record-breaking 2024 results, explore how deal multiples vary by earnings, and explain why correct pricing is the key to avoiding expired listings. During the conversation, they also discuss the influence of baby boomer retirements, the power of co-brokerage, and how buyer behavior is evolving in today's market. Looking ahead, Andy and JT share why 2025 is off to a strong start and why the second half of the year could be even better. Tune in and discover the data, trends, and strategies you need to navigate the market with confidence. Deal of the Week: Wayne Blease's sale of a diversified events business featuring two event centers, a chapel, a restaurant with catering, multiple B&Bs, and a fully built Western town. The business included over four acres of real estate. Sold for over $3M after a two-year search for the right buyer to preserve the seller's legacy. For more information, call Wayne at (713) 201-2346 or email him at wblease@tworld.com. Listing of the Week #1: Rupesh Bharad shares an exciting opportunity on a 75-year-old, high-end blinds and window treatment business with $750K in bottom-line earnings. Listed for $2.4M, with the option to purchase the real estate for an additional $1.6M. SBA financing options are available, making this a strong opportunity for buyers looking for a legacy business with real estate income potential. For more information, call Rupesh at (804) 835-6363 or email him at rupesh@tworld.com. Listing of the Week #2: Rupesh Bharad is selling a 21-year-old, relocatable art and display business with $200K–$250K in bottom-line earnings. The sale is bank-financeable and listed for under three times its earnings. The business is also suitable for operation from any location. For more information, call Rupesh at (804) 835-6363 or email him at rupesh@tworld.com. Key Takeaways From This Episode: [00:00] Introduction and what listeners can expect from this episode. [01:03] Celebrate success as Andy and JT announce $1B in transactions for 2024. [02:09] How generational shifts are creating a surge in business sales worldwide. [03:39] Why understanding the marketplace is key and what businesses often get wrong. [06:13] Find out why small businesses are still the backbone of the economy. [07:27] Trends in sellers owning business real estate and keeping it for rental income. [08:25] Why opening the market enhances seller outcomes and speeds up sales. [10:47] How stats guide strategies at Transworld and what drives multiples. [14:40] Navigating pricing when selling and the common mistakes sellers make. [17:36] Learn why sales can take several months and the danger of "testing the waters." [19:47] Projections for 2025 and why buyers must act quickly in today's market. [22:13] Deal of the Week: Wayne Blease talks about selling a Western-themed events business with multiple revenue streams. [24:26] Listing of the Week #1: Rupesh Bharad tells us about a 75-year-old window treatment business with an optional real estate purchase. [27:30] Listing of the Week #2: Rupesh Bharad is selling a relocatable art and display business with strong earnings and bank financing available. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us — (888) 719-9098 Email us thedealboard@tworld.com Florida Business Brokers Wayne Blease Rupesh Bharad #thedealboard #transworldbusinessadvisors #realestate #commercial Quotes: "One of the deal killers is just [that] people don't understand the marketplace." — @acags [0:04:22] "The seller, when they hire, they don't care where the buyer comes from." — JT Tatem [0:09:29] "[Transworld] always [says] that the quality and quantity of earnings will drive multiples." — @acags [0:12:03] "Businesses are not going to be overpriced because people don't like to negotiate anymore." — @acags [0:16:24]

Andy and JT welcome you to another episode of The Deal Board Podcast. This week, they take a deep dive into one of Transworld's hottest segments: construction. From small trade businesses to large-scale infrastructure firms, construction companies are a consistent force in the market and, as you'll discover from this conversation, they're ripe for sale. Tune in to find out what makes them so appealing to buyers, the common challenges of selling them, and how Transworld brokers can help you navigate complex deals to deliver successful outcomes! Listing of the Week: Thomas Milana (Transworld Fort Lauderdale) is selling a well-established, 20-year-old HVAC business in South Florida. With $6.7 million in annual revenue and $600,000 in discretionary earnings, the company specializes in both residential and high-demand commercial retrofits. The asking price is $2.1 million. It includes rolling stock and a strong reputation in the market. For more information, call Thomas at (561) 702-6867 or email tom@tworld.com. Deal of the Week: Dan Tomlin (Transworld Jacksonville) closed a $2.4 million deal for a construction management company specializing in high-end owner's rep services. The seller had stringent buyer criteria, leading to a highly selective process with over 40 prospects considered. The eventual buyer, a Navy veteran with shipbuilding experience, was a perfect fit. Creative financing and a working capital structure helped seal the deal. Contact Dan at (904) 800-7355 or email dantomlin@tworld.com. Key Points From This Episode: [00:24] Why construction is Transworld's #2 sector by volume and #1 by total dollars. [02:17] How demand stays strong across residential, commercial, and infrastructure. [03:47] 4M+ US construction-related businesses, many owned by retiring baby boomers. [04:50] High-demand specialty trades like HVAC, plumbing, and electrical. [06:14] Customer concentration and licensing as key deal considerations. [08:35] Earnouts and seller transitions to ease buyer concerns and improve deal terms. [10:38] Common industry challenges: seasonality, economic cycles, and cash flow variability. [12:55] Reasons that work-in-progress and working capital must be carefully calculated. [14:35] The value of confidentiality and an experienced agent to screen unqualified buyers. [16:52] Scalable, financeable businesses, with strong buyer interest and high ROI potential. [18:28] How even small, unsophisticated firms can sell well with strong buyer upside. [20:45] Listing of the Week: Tom Milana is selling a $6.7M HVAC company in Florida. [22:14] Deal of the Week: Dan Tomlin sold a construction management firm for $2.4 million. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel The Deal Board on LinkedIn The Deal Board on Facebook United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us on (888) 719-9098 Email us at thedealboard@tworld.com Andy Cagnetta Andy Cagnetta on X JT Tatem Thomas Milana Get Cool Profits and Add-On This HVAC Opportunity Dan Tomlin #thedealboard #transworldbusinessadvisors #realestate #commercial Quotes: "[The construction industry] is almost 5% of the US GDP, and it's the second largest segment that we sell – But as far as dollars are concerned, it is by far the biggest thing." — @acags [0:03:16] "If you do have a construction business, both work-in-progress and working capital will have to be not only addressed, but included." — @acags [0:13:32] "It's tough to control the confidentiality piece. You want a Transworld agent – who [does] all the vetting of the buyers up front and then only bringing those who are suited for that particular purchase – to the seller, and protecting the seller from an onslaught of inquiries." — JT Tatem [0:15:09] "[Construction] is an industry that's not going away. It's consistent. It performs year after year after year. There may be some [seasonal highs and lows], but it's never going to stop." — JT Tatem [0:16:31]

Andy and Transworld Managing Director, Alan Kaye, welcome you to another episode of The Deal Board Podcast. This week, they dive into the complexities of selling nonprofit organizations and the governance issues that often complicate these transactions. With more nonprofits looking to transition ownership or restructure, understanding how boards operate (and sometimes obstruct) these deals is more critical than ever. Andy and Alan break down how nonprofit sales differ from for-profit deals, common red flags with board members, and what buyers need to know about compliance, asset transfers, and valuation. Whether you're a nonprofit leader, a board member, or a buyer looking into mission-driven entities, this episode is packed with valuable insights! Listing of the Week: Eric Straus (New York) is selling a virtual events business that specializes in team-building experiences for remote sales teams. The company ships cooking kits to participants nationwide or globally, then hosts live chef-led Zoom sessions for group cooking events. With about $1.5 million in revenue and $500K in seller's discretionary earnings, the business grew rapidly during COVID and continues to perform well with minimal marketing, mostly through word of mouth. The asking price is $1.4 million with some seller financing available. For this and other opportunities, email Eric at estraus@tworld.com or call him at (917) 719-5920. Deal of the Week: Andres Ghersi (South and West Texas) closed a surprising deal on a niche spiritual business specializing in selling healing rocks and providing Reiki massages. Despite initial doubts about its marketability, the business was profitable and sold for $80,000 to a devoted client already familiar with its offerings. This sale highlights the value of targeting passionate customers within a unique market. For more information, contact Andres at aghersi@tworld.com or call him at (832) 507-6522. Key Points From This Episode: • [01:29] The myth that nonprofits can't be sold. • [02:44] Common ways that boards can block or stall deals. • [05:44] Key legal and governance considerations for nonprofit sales. • [06:37] Using an external facilitator to resolve conflicts and guide sale discussions. • [08:12] Replacing ineffective chairs to refocus and energize boards. • [09:45] Strategies to align board members with the mission, strategy, and sale. • [12:15] Guidelines for building a skilled, diverse board that isn't resistant to change. • [16:00] How creative deals can maximize returns and ease transitions. • [18:35] Listing of the Week: Eric Straus is selling a thriving virtual team-building events business with $1.5M revenue and strong growth potential. • [20:05] Deal of the Week: Andres Ghersi sold a profitable spiritual healing business focused on Reiki and healing rocks for $80,000. Links Mentioned in Today's Episode: The Deal Board Podcast Subscribe to The Deal Board Podcast YouTube Channel The Deal Board on LinkedIn The Deal Board on Facebook United Franchise Group Transworld Business Advisors Transworld on LinkedIn Transworld on Facebook Call us on (888) 719-9098 Email us at thedealboard@tworld.com Andy Cagnetta Andy Cagnetta on X Alan Kaye Alan Kaye on LinkedIn Call Alan on 954-558-8058 Email Alan at kaye@tworld.com Eric Straus Andres Ghersi #thedealboard #transworldbusinessadvisors #businesssales #businessexit Quotes: "Warning signs that a board is now dysfunctional [are] there's frequent infighting, there's a lack of unified vision, [and] there's overstepping operational boundaries." — @acags [0:04:07] "People don't realize that it's the board that makes the decisions for the organization, it's not the individuals. You have to have the right type of people that are going to support it and that are going to further the goals of the organization." — Alan Kaye [0:09:33] "One of the hardest things about serving on a nonprofit board – is its members are leaders in themselves. – When you get a bunch of leaders in a room, they don't like to follow a lot. Having those skills of being able to mediate and being able to negotiate is very important." — @acags [0:15:01]