The Dealer Playbook
by Michael Cirillo
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On the show
From 23 epsHost
Recent guests
Recent episodes
"We Solved a Huge Problem" — How This 17-Store Group Decides What to Fix First | Gary LaDue, Marketing Dir. Modern Auto
Jul 21, 2026
44m 30s
“39 Cars To 62” - How A Store Fixed A Decade-long Sales Plateau In 60 Days | Jonathan Dawson, Dealer Principal at Cherokee Mitsubishi
Jul 14, 2026
42m 19s
"175 to 400 Cars a Month" — The Used Car Reframe That Changed Every Department | Rob Dell, VP at Bob Ruth Ford
Jul 7, 2026
43m 20s
“My Team Will Adapt at the Drop of a Dime” — The GM Playbook for Leading When You Don’t Have All the Answers | Charlie Spradlin, GM Art Moehn Auto Group
Jun 30, 2026
42m 10s
"There is money to be made" — Unlocking Profit in the Used EV Market — Ryan Osten, Co-Founder & CEO at Lyteflo
Jun 23, 2026
23m 56s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 7/21/26 | decision-making frameworkoperational efficiency+3 | Gary LaDue | Modern Auto | — | decision-makingoperational overwhelm+3 | — | 44m 30s | ||
| 7/14/26 | sales performancedealership management+3 | Jonathan Dawson | SellcologyPinnacle Society+1 | — | sales plateaudealership training+3 | — | 42m 19s | ||
| 7/7/26 | used car salesdealership management+3 | Rob Dell | Bob Ruth Ford | — | used carsdealership growth+3 | FlexDealer | 43m 20s | ||
| 6/30/26 | leadershipteam adaptation+3 | Charlie Spradlin | Art Moehn Auto Group | — | leadershipauto industry+3 | FlexDealer | 42m 10s | ||
| 6/23/26 | used electric vehiclesprofit strategies+3 | Ryan Osten | Lyteflo | — | used EVsprofit per unit+3 | — | 23m 56s | ||
| 6/16/26 | AI in automotivehuman connection+3 | — | FlexDealer | — | artificial intelligenceautomotive retail+3 | — | 36m 09s | ||
| 6/9/26 | inventory managementautomotive sales+3 | Dan Collingridge | Flex DealerLiftKit | — | inventoryautomotive retail+3 | — | 12m 57s | ||
| 6/2/26 | F&I profitdata-driven AI+4 | Adam Marburger | Ascent Dealer Services | — | F&Iprofit center+5 | — | 16m 06s | ||
| 5/26/26 | automotive retaildealership growth+4 | Glenn Lundy | 800% Elite Automotive Club | — | automotive marketdealership success+4 | — | 17m 30s | ||
| 5/19/26 | AI in automotivedata integration+3 | Greg Uland | The Reynolds and Reynolds | — | AIautomotive+6 | — | 25m 21s | ||
| 5/12/26 | automotive salesmarketing strategies+3 | Troy Spring | Dealer WorldDealer Funnel | — | dealershipROI+5 | — | 21m 07s | ||
| 5/5/26 | automotive retaildealer growth+3 | David Spisak | DGS | — | automotive retaildealer growth+5 | — | 44m 29s | ||
| 4/28/26 | authentic marketingautomotive retail+4 | Paul J Daly | ASOTUAutomotive State of The Union | — | dealership marketingcustomer loyalty+3 | — | 34m 59s | ||
| 4/21/26 | brand safetycontent strategy+4 | Don Moss | Murgado Automotive GroupThe Dealer Playbook | — | brand safetyviral content+6 | — | 16m 11s | ||
| 4/14/26 | lead conversioncustomer engagement+3 | Paul de Vries | Digital Car Dealer WorkshopBDC | — | lead handlingresponse time+3 | — | 16m 11s | ||
| 4/7/26 | AI in automotiveorganic intelligence+3 | Mackenzie Wiltrout | Stream Vision Orange OSStream Companies+1 | — | AIautomotive retail+3 | — | 17m 09s | ||
| 3/31/26 | AI in automotivehuman connection+3 | Joey Zanetis | iHeart Media Automotive | — | AIautomotive retail+3 | — | 22m 56s | ||
| 3/24/26 | customer retentionfixed operations+3 | Kristine Lentz | Urban Science | — | lost customersdefection metrics+3 | — | 14m 15s | ||
| 3/17/26 | automotive retailaffordability crisis+3 | Matt Lasher | Streamline Auto | — | automotivedealership+6 | — | 17m 43s | ||
| 3/10/26 | marketing strategydealership growth+4 | Ashley Cavazos | NCM Associates | Las Vegas | marketingdealerships+5 | — | 14m 36s | ||
| 3/3/26 | sales intelligencedata-driven sales+3 | Jay Ku | Hey GreenlightTrueCar+1 | — | sales performancelead data+3 | — | 21m 25s | ||
| 2/24/26 | automotive advertisingmedia fragmentation+4 | Subi Ghosh | fullthrottle.aiAuto Media Marketplace | — | advertisingdealers+5 | — | 15m 20s | ||
| 2/17/26 | AI strategyautomotive technology+3 | Jeff Swickard | Swickard Auto GroupMicrosoft Azure | — | AIautomotive+5 | — | 16m 45s |
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