What happens to agencies when AI does the busywork?

What happens to agencies when AI does the busywork?

July 21, 2026 · 28 min

About this episode

Ralph Pardo discusses the impact of AI on marketing agencies and the importance of human judgment.

As AI takes on more repetitive marketing tasks, agencies are being forced to rethink what they’re selling. Omnicom Media Group North America CEO Ralph Pardo joins Digiday from the Cannes Lions International Festival of Creativity to talk about the future of agency talent, the rise of “capability companies” and why human judgment still matters.

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Host: Digiday

Guest: Ralph Pardo

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Organizations: Omnicom Media Group

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