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From 10 epsHost
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Recent episodes
The State of Digital Report (2026) by QU Pos - Restaurants Are Done Experimenting. Now They Have to Execute
Mar 19, 2026
28m 13s
Will Synthetic Data Drive 80% of all Restaurant Decisions?
Nov 24, 2025
29m 02s
Great Buy or Great Sell? - Spyce heads to Wonder
Nov 10, 2025
25m 58s
Chat GPT & The End of Marketplaces?
Oct 13, 2025
28m 00s
Build vs Buy - The Question every Restaurant Exec must answer
Sep 29, 2025
30m 03s
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Resolving iTunes ID\u2026 if this persists, the podcast may not be indexed on Apple Podcasts.
| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 3/19/26 | ![]() The State of Digital Report (2026) by QU Pos - Restaurants Are Done Experimenting. Now They Have to Execute✨ | AI adoptiondigital sales+3 | Jen Kern | QU | — | digital reportAI in restaurants+3 | — | 28m 13s | |
| 11/24/25 | ![]() Will Synthetic Data Drive 80% of all Restaurant Decisions?✨ | restaurant technologysynthetic data+3 | Rishi Nigam | Franklin JunctionGoPuff+1 | — | synthetic datarestaurant decisions+3 | — | 29m 02s | |
| 11/10/25 | ![]() Great Buy or Great Sell? - Spyce heads to Wonder✨ | restaurant loyaltydigital order accuracy+3 | Kim DeCarolis | American ExpressChipotle+1 | — | restaurant loyaltyAmerican Express+5 | — | 25m 58s | |
| 10/13/25 | ![]() Chat GPT & The End of Marketplaces?✨ | AI in food deliveryautomation+3 | Atul Sood | ChatGPTDot delivery robot+5 | hospital | ChatGPTDoorDash+6 | — | 28m 00s | |
| 9/29/25 | ![]() Build vs Buy - The Question every Restaurant Exec must answer✨ | restaurant technologybuild vs buy+4 | Jeremy Julian | voice AIkiosks+4 | — | restaurant technologybuild vs buy+5 | — | 30m 03s | |
| 9/15/25 | ![]() Is First Party Ordering Losing the Fight?✨ | first-party orderingrestaurant technology+3 | Markus Pineyro | Oomi KitchenBurger King+2 | — | first-party deliveryrestaurant technology+3 | — | 29m 36s | |
| 9/2/25 | ![]() Why Agile Marketing is the Essential Restaurant Skill in the Digital Age✨ | Agile MarketingRestaurant Technology+3 | Jennifer Kern | QuCAVA+3 | — | Agile MarketingRestaurant Technology+4 | — | 27m 33s | |
| 8/18/25 | ![]() Beware, Be Kind of Viral Influencers✨ | restaurant technologydigital sales+3 | Mike Duffy | McDonald’sDoorDash+4 | — | restaurant techdigital sales+3 | — | 45m 45s | |
| 7/21/25 | ![]() AEO is the new SEO: How AI is rewriting the digital playbook✨ | restaurant technologyAI in dining+3 | Bernadette Heier | OloThoma Bravo+4 | — | restaurant techAI Concierge+3 | — | 22m 32s | |
| 6/23/25 | ![]() Who sells $1 Billion of Ads to Restaurants?✨ | restaurant operationsdelivery+3 | Alex | Q SmarttOlive Garden+2 | — | restaurant adsdelivery growth+3 | — | 23m 33s | |
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| 6/9/25 | ![]() Rethinking the Restaurant Tech Stack | Send us Fan Mail What’s Inside This Episode? 00:00 – Live from the National Restaurant Show Carl visits Chicago and joins Rich Faltot at Point B’s new Restaurant Technology Innovation Center. “We're stood in a room with 70 screens — and not one is for show.” 01:00 – Why restaurant tech stacks are broken Legacy systems, data silos, fragmented integrations, and the cost of doing nothing. POS replacements are “open heart surgery” for restaurantsTransformation takes 18–36 months on averageSucc... | 29m 54s | ||||||
| 5/26/25 | ![]() Will Autolane be the future for pickup? | Send us Fan Mail This week on The Digital Restaurant, Carl is joined by restaurant real estate expert and 10Rep founder Kyle Inserra. Together they explore the rise of kitchen automation, curbside robotics, and why DoorDash is pausing its Voice AI. Packed with insights from the National Restaurant Show, this episode covers the latest in tech, data, and operations shaping the restaurant world. Timestamps: 00:00:40 – AI Dominates the National Restaurant Show AI matures beyond hype as operators ... | 27m 47s | ||||||
| 5/12/25 | ![]() Who wins the Super App Race? - with Guest Host Alayna Sullivan | Send us Fan Mail In this week’s episode of The Digital Restaurant, Carl is joined by Alayna Sullivan, Senior Director of Corporate Comms at Olo, fresh from Food on Demand. Together, they cover five big stories shaping the restaurant and off-premise landscape, including DoorDash’s mega acquisitions, Chipotle's new catering pilot with Olo, and the rising footprint of Wonder. Timestamps: 00:01:30 – Chipotle x Olo Catering Partnership Chipotle pilots Olo’s Catering Plus with promising early featu... | 27m 29s | ||||||
| 4/28/25 | ![]() From Smart Kitchens to Smart Menus with Guest Host Jason Berkowtiz | Send us Fan Mail This week on The Digital Restaurant, Carl and guest co-host Jason Berkowitz dive into: Qu's move toward smart kitchens with integrated IoT systems (0m 50s)A sharp reflection on the restaurant "disruptors" that weren't — from Zume Pizza to Ghost Kitchens (4m 35)Why Chipotle's negative sales aren't just about the economy — and how training and tech are key to recovery (11m 05)A fascinating new look at menu personalization trends with EveryBite data (17m10)How technology can — a... | 30m 20s | ||||||
| 4/14/25 | ![]() How will Tariffs affect Restaurants? - with Guest Host Deborah Matteliano from AWS | Send us Fan Mail This week, Carl is joined by Deborah Matteliano, the Global Head of Restaurants at AWS, for a wide-ranging conversation that covers everything from tariffs and avocados to AI strategy, Seamless’s surprising comeback, and the limits of restaurant robotics. Drawing from her experience at Uber Eats and now at Amazon, Deborah offers sharp insights on how data, delivery, and design are reshaping the restaurant landscape. Topics include: 1m 15: How Chipotle’s avocado strategy is sh... | 26m 20s | ||||||
| 3/31/25 | ![]() Is Bolt Coming for Uber in America? - with Guest Host Yaro Tsyhanenko | Send us Fan Mail This week on The Digital Restaurant, Carl is joined by Yaro Tsyhanenko, founder of PickPad, to break down the headlines shaping restaurants and tech: ⏱️ Timestamps 00:00 – Intro: Meet guest host Yaro, CEO of PickPad 01:00 – Why did Yum Brands partner with Nvidia? 05:37 – What does Qu’s State of Digital 2025 Report reveal? 13:06 – Why did Starbucks acquire Empower Delivery? 18:47 – Are loyalty programs evolving or stuck in the past? 26:02 – Could Bolt disrupt Uber and Do... | 24m 57s | ||||||
| 3/17/25 | ![]() Are Restaurants Getting Tired of Tech? - with Guest Host Bernadette Heier | Send us Fan Mail Welcome to The Digital Restaurant! Carl is joined by Bernadette Heier, Managing Editor from Food on Demand, marking the first time a professional broadcaster joins the show. [00:01:07] Planes, (Trains?) & Automobiles – A New Kind of Off-Premise? Shake Shack is expanding its partnership with Delta Airlines, bringing its brand to first-class passengers. As restaurants seek new ways to expand off-premise, is the future in the skies—or even on freeways? [00:03:04] Dashboard D... | 24m 50s | ||||||
| 3/3/25 | ![]() Just Eat, Just Sold - The Global Marketplace Consolidation Continues | Send us Fan Mail Welcome to this week’s episode of The Digital Restaurant Podcast! Carl is joined by special guest Olga Lopategui, a leading expert in restaurant loyalty and digital engagement, to break down the latest innovations shaping the restaurant industry. ⏱ [01:07] – Just Salad Gets $200M Investment What makes Just Salad’s tech stack unique?How will this funding impact digital transformation in restaurants?Will they use the investment for expansion, technology, or both? ⏱ [04:42] – J... | 25m 38s | ||||||
| 2/17/25 | ![]() Why does Yum want to own the tech stack - with guest host Cijoy Olickal | Send us Fan Mail Carl welcomes guest host Cijoy Olickal, a restaurant tech expert, to break down key industry trends. 🔹 2025 Restaurant Industry Outlook – $1.5T in sales, shifting consumer habits, tech’s impact on profitability, and labor challenges. Articles One, Two, and Three 🔹 Yum! Brands' Tech Strategy – Is building a proprietary tech stack the right move for a global franchise? Articles One and Two 🔹 Wonder’s Expansion – Mark Lore’s meal kit & marketplace strategy—how does it compar... | 33m 35s | ||||||
| 2/6/25 | ![]() Our 100th episode, one host down but Chain of Thought Reasoning top of mind | Send us Fan Mail 🚀 The Digital Restaurant Podcast - 100th Episode Special! 🎉 Welcome to a milestone episode of The Digital Restaurant! This is our 100th episode, and while it's a moment of celebration, it also comes with a bittersweet note—Meredith is off to Seattle to take on an exciting EVP role at Starbucks. We’ll miss her insights, but the show must go on! In this episode, Carl Orsbourn takes the mic solo to explore the next evolution of restaurant and retail tech: moving beyond SaaS into... | 21m 20s | ||||||
| 1/13/25 | ![]() The 2025 Prediction Show | Send us Fan Mail On today's episode of The Digital Restaurant, we dive into bold predictions for the year ahead, including the rise of Indian cuisine in delivery, the growing role of automated restaurant technology, and speculation on potential acquisitions and IPOs in the year ahead. We also reflect on last year’s forecasts to see how they held up. Support the show 🔔 Subscribe to The Digital Restaurant Podcast and follow us on YouTube for more episodes that combine the love of food wit... | 25m 28s | ||||||
| 12/30/24 | ![]() Tony Delivers takes on the marketplaces | Send us Fan Mail This episode of The Digital Restaurant features Tony Illes, founder of Tony Delivers, a new food delivery service disrupting the Seattle market. The conversation delves into the impact of Seattle’s “Pay Up” legislation, which has reshaped the food delivery landscape, reducing delivery volumes for platforms like DoorDash and Uber Eats. Tony shares his journey from a side hustle as a delivery driver to creating a business aimed at empowering drivers and improving customer exper... | 19m 38s | ||||||
| 12/16/24 | ![]() Data, Data Everywhere...Are Restaurants Finally Ready to Use It? | Send us Fan Mail In this festive episode, Carl and Meredith explore five transformative trends in the restaurant industry as we wrap up 2024. They kick things off by discussing how personalization is finally becoming a reality for big brands like McDonald’s and Yum! Brands, leveraging data to craft tailored offers for customers. The conversation then moves to the latest Toast Trend Report, revealing intriguing shifts in dining habits, such as the growing popularity of early-week and same-day ... | 17m 28s | ||||||
| 12/2/24 | ![]() Are Restaurants Ready to Lead with AI? | Send us Fan Mail In this episode of The Digital Restaurant, Carl and Meredith dive into the hottest topics shaping the future of the restaurant industry. From Touch Bistro’s bold 2025 State of Restaurants Report to the resurgence of ghost kitchens, the conversation explores how technology and innovation are redefining dining trends. The duo breaks down why AI adoption is critical for restaurants of all sizes and examines the latest advancements in electric kitchen technology, including the in... | 26m 58s | ||||||
| 11/18/24 | ![]() Why Wonder Brought Grubhub | Send us Fan Mail In this episode of the Digital Restaurant Podcast, we dive into several key industry trends and developments. We discuss Wonder's surprising acquisition of Grubhub at a steep 91% discount, exploring how this deal could bolster Wonder's vision of a "super app" for mealtime. The conversation shifts to the growing impact of Ozempic on the restaurant industry, with discussions around how reduced appetites might affect dining behaviors and prompt restaurants to rethink menu offeri... | 20m 20s | ||||||
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