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Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
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Estimated from 1 chart position in 1 market.
By chart position
- 🇳🇿NZ · Entrepreneurship#4410K to 30K
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Est. listeners per new episode within ~30 days
5K to 15K🎙 Weekly cadence·10 episodes·Last published 1w ago - Monthly Reach
Unique listeners across all episodes (30 days)
10K to 30K🇳🇿100% - Active Followers
Loyal subscribers who consistently listen
3K to 9K
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
Episode 21: Building Better Workplaces Through Community and Leadership with Kris Valerio Shock
Jun 5, 2026
Unknown duration
Episode 20: Delivering Tough News with Compassion with Sanita Pinchback
May 29, 2026
Unknown duration
Episode 19: Building Legacy and Protecting Your Future with Maura Dowd Sniegoski
May 22, 2026
Unknown duration
Episode 18: Unlocking HR as a Strategic Business Partner with Jaime Damkroger
May 15, 2026
Unknown duration
Episode 17: Reimagining Leadership and Self-Transformation with Laura Reynolds
May 8, 2026
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 6/5/26 | ![]() Episode 21: Building Better Workplaces Through Community and Leadership with Kris Valerio Shock | This episode is part of a special series tied to Susan Mahaffee’s bestselling book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (now available on Amazon). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces.This series highlights each co-author’s perspective and how their insights can be applied in real-world situations.In this episode, Susan is joined by Kris Valerio Shock, President and CEO of Leadership Anne Arundel, to explore how presence, community engagement, and volunteerism shape meaningful leadership.Kris shares how her early background in acting continues to influence her leadership style today—especially the importance of being fully present, grounded, and intentional in every interaction. Together, they discuss how leaders can use mindfulness, breathing, and self-awareness to stay focused during high-stakes moments.They also explore the power of community leadership, the joy of volunteerism, and how aligning personal passions with community needs can create deeper fulfillment and greater impact.This conversation is a reminder that leadership is not just about what we do at work—it’s also about how we show up for our communities, relationships, and future leaders.About Kris Valerio Shock:Kris Valerio Shock is the President and CEO of Leadership Anne Arundel in Annapolis, Maryland. A graduate of the Leadership Anne Arundel Flagship program, Kris brings a mix of personal and professional experience to expand the visibility, value, and reach of the LAA program and network.Before joining LAA, Kris held leadership roles with the Maryland Department of Commerce and the Chesapeake Regional Tech Council, where she helped grow membership, revenue, grant funding, and regional impact.A native of Annapolis, Kris is also the Co-founder of Ignite Annapolis and an active community volunteer. She lives in Annapolis with her husband, three stepdaughters, dogs Lucy and Desi, and cat Mimi.Notable Quotes:"Presence is one of the most powerful tools a leader can practice.""Volunteerism becomes joyful when it connects to what you care about.""Community leadership creates connection, learning, and lasting impact."How to get in touch with Kris Valerio Shock:Website – https://www.leadershipaa.org/page/TeamLinkedIn – https://www.linkedin.com/in/krisvalerioshock/Links & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 5/29/26 | ![]() Episode 20: Delivering Tough News with Compassion with Sanita Pinchback | This episode is part of a special series tied to Susan Mahaffee’s bestselling book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (now available on Amazon). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces. This series highlights each co-author’s perspective and how their insights can be applied in real-world situations.In this episode, Susan is joined by Sanita Pinchback, Founder and CEO of Pinch Back Advisory, to discuss one of leadership’s most challenging responsibilities: delivering difficult news with compassion, clarity, and confidence.With more than 25 years of HR and leadership experience, Sanita shares practical strategies for navigating tough conversations while preserving trust and dignity. Together, they explore how leaders can communicate through uncertainty, support their teams during change, and create environments where people feel informed and respected.Sanita introduces her 4CE Framework, a simple but powerful approach to delivering difficult messages. She also discusses the importance of celebrating wins, building community, seeking diverse perspectives, and using proactive planning tools like pre-mortem exercises to prepare for challenges before they arise.This conversation is a reminder that leadership is often tested most during difficult moments—and how we communicate can make all the difference.About Sanita Pinchback:Sanita Pinchback, MHR, SPHR, SCP, is the Founder and CEO of Pinch Back Advisory, where she helps emerging consumer packaged goods businesses grow through intentional leadership and focus.With experience spanning Fortune 500 companies and entrepreneurial startups, Sanita has spent more than 25 years helping leaders align people, strategy, and business goals. Her mission is to help leaders develop the clarity and confidence to tell their story in their own voice and translate their vision into actionable steps for their teams.When she’s not helping leaders fuel growth, Sanita enjoys traveling, reading, listening to jazz, and relaxing by the beach.Notable Quotes:"People deserve clarity, especially during difficult moments.""Compassion and honesty can coexist.""Leadership is tested most when the message is hard to deliver."How to get in touch with Sanita Pinchback:Website – https://www.pinchbackadvisory.com/Email – sanita@pinchbackadvisory.comLinks & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 5/22/26 | ![]() Episode 19: Building Legacy and Protecting Your Future with Maura Dowd Sniegoski | This episode is part of a special series tied to Susan Mahaffee’s bestselling book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (now available on Amazon). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces. This series highlights each co-author’s perspective and how their insights can be applied in real-world situations.In this episode, Susan is joined by Maura Sniegoski, CEO of Sniegoski Life Group, to discuss the importance of legacy planning for business owners, leaders, and families.Drawing from both professional expertise and personal experience, Maura shares why proactive planning is one of the greatest acts of leadership and care. Together, they explore life insurance, business continuity planning, and protecting the people who depend on you—both at home and at work.Maura also introduces her LEGACY framework, offering practical guidance for organizing important documents, preparing for unexpected events, and creating long-term security for loved ones and businesses alike.This conversation is a reminder that protecting your future isn’t just about finances—it’s about creating peace of mind and lasting impact for the people who matter most.About Maura Sniegoski:Maura Sniegoski is the CEO of Sniegoski Life Group, where she helps individuals, families, and business owners build financial security through personalized planning solutions.Passionate about empowering women in leadership and insurance, Maura combines expertise, empathy, and practical guidance to help clients make confident decisions about their future.Outside of work, she enjoys baking with her husband and three children, cheering at sporting events, and dreaming about her next trip back to New York for the food.Notable Quotes:"Leadership means protecting the people who depend on you.""Small actions today can create lasting security tomorrow.""Legacy planning is an act of care, not fear."How to get in touch with Maura Sniegoski:Website – https://www.sniegoskilifegroup.comInstagram – https://www.instagram.com/maura.sniegoski/LinkedIn – http://www.linkedin.com/in/maura-dowd-sniegoski-6338778Company LinkedIn – https://www.linkedin.com/company/sniegoski-life-groupLinks & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 5/15/26 | ![]() Episode 18: Unlocking HR as a Strategic Business Partner with Jaime Damkroger | This episode is part of a special series tied to Susan Mahaffee’s bestselling book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (now available on Amazon). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces.This series highlights each co-author’s perspective—focusing on how their insights can be applied in real-world situations.In this episode, Susan is joined by Jaime Damkroger, MBA, PHR—founder of Talent Matters and a trusted advisor to growing businesses navigating people challenges and organizational change.With experience across manufacturing, financial services, and healthcare, Jaime shares how HR can move beyond compliance and reactive tasks to become a true strategic business partner. Together, they explore the importance of bringing HR into conversations early, building trust between leaders and HR teams, and creating practical, human-centered solutions that actually fit the business.Jaime also introduces her MEET framework—a simple but powerful approach for improving collaboration, strengthening workplace relationships, and bridging the gap between business goals and people decisions.This conversation offers actionable insights for leaders and HR professionals looking to create stronger alignment, improve communication, and use HR as a real driver of business success.About Jaime Damkroger:Jaime Damkroger, MBA, PHR, is the founder of Talent Matters, where she helps business owners and leaders turn people challenges into business progress.Drawing from experience in large, complex organizations, Jaime specializes in translating proven people practices into practical, right-sized solutions for small and growing businesses. Her work focuses on leadership effectiveness, organizational design, talent development, and building trust between HR and business leaders.Born and raised in Nebraska, Jaime holds an MBA from the University of Nebraska at Omaha and is certified as a Professional in Human Resources (PHR).Notable Quotes:"HR works best when it’s part of the conversation early.""People decisions are business decisions.""The best solutions are practical, collaborative, and human-centered."How to get in touch with Jaime Damkroger:Website – https://alltalentmatters.com/meetLinkedIn – https://www.linkedin.com/in/jaimedamkroger/Links & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 5/8/26 | ![]() Episode 17: Reimagining Leadership and Self-Transformation with Laura Reynolds | This episode is part of a special series tied to Susan Mahaffee’s bestselling book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (available on Amazon). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces. This series highlights each co-author’s perspective, focusing on how their insights can be applied in real-world situations.In this episode, Susan is joined by Laura Reynolds: executive coach, endurance athlete, and Founder of Executive Endurance Coaching. With a background in recruiting and leadership consulting for organizations including Meta, ZeroFox, and Johns Hopkins, Laura brings a unique perspective on resilience, mindset, and sustainable performance.Together, they explore what it means to move beyond survival mode and lead with intention. Laura shares how endurance principles from ultramarathons and triathlons apply directly to leadership, personal growth, and navigating change.From overcoming fear and outdated identities to building resilience through small intentional steps, this conversation offers practical insights for leaders navigating transition, burnout, and self-doubt. This episode is a reminder that transformation doesn’t happen overnight—it happens through clarity, consistency, and the courage to evolve.About Laura Reynolds:Laura Reynolds is the Founder and CEO of Executive Endurance Coaching, LLC, where she helps leaders move from survival mode into sustained, intentional performance.With more than 14 years of experience in recruiting, hiring, and talent strategy, Laura has worked with organizations including Meta, ZeroFox, and Johns Hopkins. She is also a Professional Certified Coach (PCC), host of The Grit Files podcast, and a multi-time ultramarathon and triathlon competitor. Through coaching, writing, and speaking, Laura helps people break free from limiting stories and build lives aligned with who they want to become.Notable Quotes:"Clarity beats chaos.""Consistency beats intensity.""You hold the power to decide who you are becoming."How to get in touch with Laura Reynolds:LinkedIn – https://www.linkedin.com/in/laura-leeb-reynolds/Instagram – https://www.instagram.com/executive_endurance_coaching/The Grit Files – https://www.instagram.com/the.gritfiles/Email – LReynolds2124@outlook.comLinks & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 5/1/26 | ![]() Episode 16: Leading with Curiosity: The Power of Asking Questions with Agnes Geisler | This episode is part of a special series tied to Susan Mahaffee’s Amazon Best Seller, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (now available on Amazon). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces.This series highlights each co-author’s perspective—focusing on how their insights can be applied in real-world situations.In this episode, Susan is joined by Agnes Geisler, HRMP—Executive Director of People and Processes at Mosaic Christian Church. With experience leading teams across multiple locations, Agnes brings a practical perspective on navigating growth and change.Together, they explore the power of asking questions as a leadership skill—and why curiosity is a strategic strength. Agnes shares how asking questions, even without all the answers, builds trust, drives clarity, and strengthens teams.She also introduces simple frameworks for problem-solving, overcoming self-doubt, and leading with humility. From quieting your inner critic to creating environments where people feel safe to speak up, this conversation offers actionable insights for leaders at every level.This episode is a reminder that great leadership isn’t about having all the answers—it’s about asking better questions.About Agnes Geisler:Agnes M. Geisler, HRMP, is the Executive Director of People and Processes at Mosaic Christian Church in Maryland. She has over a decade of experience leading volunteers and managing organizational change across multiple campuses.Known as a “walking database,” Agnes combines her passion for people with strong systems to support both daily operations and long-term strategy.Notable Quotes:"Asking questions is not a sign of weakness—it’s a sign of leadership.""Curiosity creates clarity, connection, and growth.""You don’t need all the answers—you need the right questions."How to get in touch with Agnes Geisler:Facebook – https://www.facebook.com/agnesmgeislerInstagram – https://www.instagram.com/agnesmgeislerLinkedIn – https://www.linkedin.com/in/amgeislerLearn more about Mosaic – https://mosaicchristian.orgLinks & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 4/24/26 | ![]() Episode 15: Building a Meaningful Career on Your Own Terms with Brooke Toomey | This episode continues a special series tied to Susan Mahaffee’s upcoming collaborative book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (available April 21, 2026). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces.This series highlights each co-author’s perspective—focusing on how their insights can be applied in real-world situations and inspire action.In this episode, Susan is joined by Brooke Toomey—career coach, former HR executive, and founder of Her Perfect Career. With over a decade in HR leadership, Brooke brings an insider perspective on how hiring really works—and uses that knowledge to help women navigate career pivots, reenter the workforce, and recover from burnout.Brooke shares her journey of rebuilding her own career after time away from the workforce and redefining success beyond traditional metrics. She emphasizes the importance of clarity, confidence, and relationship-building—offering practical strategies for staying connected, leveraging informal networks, and creating opportunities through meaningful connections.This conversation challenges the idea that success is one-size-fits-all and encourages listeners to build careers that align with their values, lifestyle, and long-term goals.About Brooke Toomey:Brooke Toomey is a career coach, former HR executive, and founder of Her Perfect Career. She helps women navigate career transitions, reenter the workforce, and build sustainable careers that support both income goals and real life.After rebuilding her own six-figure career, Brooke now helps other women do the same—on their own terms. Her work focuses on clarity, confidence, and alignment with personal values.When she’s not coaching, you’ll likely find her traveling, exploring nature, or discovering new foods 🌍✨Notable Quotes:"Success isn’t one-size-fits-all—it’s something you define for yourself.""Clarity creates confidence in every career decision.""Relationships—not résumés—open the right doors."How to get in touch with Brooke Toomey:Website – http://www.herperfectcareer.com/Contact – http://www.herperfectcareer.com/contactEmail – brooke@herperfectcareer.comLinks & Resources:If you enjoyed this episode, follow, leave a review, and share it with another leader navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 4/17/26 | ![]() Episode 14: Addressing Childhood Trauma in the Workplace: A Conversation with Dr. Pamela Pine | This episode is part of a special series tied to Susan Mahaffee’s upcoming collaborative book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (available April 21, 2026). The book features 21 experts sharing stories and practical tools to help leaders build stronger, people-centered workplaces.This series highlights each co-author’s perspective—focusing on how their insights can be applied in real-world situations.For HR professionals, business owners, and leaders committed to building healthier workplaces, these conversations are designed to inspire both reflection and action.In this episode, Susan is joined by Dr. Pamela Pine, a global expert in childhood trauma and public health pioneer. Together, they explore how childhood trauma—often unseen in professional settings—can impact adult performance, relationships, and overall wellbeing at work.Dr. Pine introduces Adverse Childhood Experiences (ACEs) and explains how early life experiences shape long-term health and workplace dynamics. She also shares how COVID-19 intensified trauma exposure, making awareness even more critical for organizations.This conversation offers practical strategies for leaders and HR professionals—from implementing trauma-informed policies and training managers to using supportive language and strengthening employee resources. Dr. Pine emphasizes that addressing childhood trauma is not just a mental health effort—it’s a public health priority and a strategic investment in resilient organizations.About Dr. Pamela Pine:Dr. Pamela Pine is a global leader in childhood trauma prevention and recovery and a pioneer in trauma-informed approaches. She equips leaders and organizations with tools to create safer, more supportive environments.Through Stop the Silence and international training programs, she helps organizations build cultures that support healing, resilience, and long-term success.Notable Quotes:"Childhood trauma doesn’t stay in childhood—it shows up in the workplace.""Addressing trauma is not just about care—it’s about building stronger organizations.""Awareness is the first step to creating safer, more supportive environments."How to get in touch with Dr. Pamela Pine:Websites – https://www.ivatcenters.org/stop-the-silencehttps://www.drpamelajpine.com/LinkedIn – https://www.linkedin.com/in/pamelajpine/Email – Pamela P at ivatcentres.orgLinks & Resources:Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 4/10/26 | ![]() Episode 13: Building Wellness into Workplaces: Insights from Elizabeth Harris, RD | This episode continues a special series tied to Susan Mahaffee’s upcoming collaborative book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (available April 21, 2026). The book brings together 22 experts, each sharing a story and practical tools to help leaders build stronger, more people-centered workplaces.As the lead author, Susan partnered with voices across HR, leadership, and business. This series highlights each co-author’s perspective—focusing on how their insights can be applied in real-world situations.For HR professionals, business owners, and leaders committed to building healthier workplaces, these conversations are designed to inspire both reflection and action.In this episode, Susan is joined by Elizabeth Harris, RD—registered dietitian, Intuitive Eating counselor, and co-author of Chapter 2. Elizabeth challenges the idea that wellness is just a perk, reframing it as a core business strategy.She shares practical, cost-effective ways small businesses can support wellness—from leadership modeling and thoughtful policies to accessible nutrition and inclusive practices. Elizabeth also addresses diet culture and body bias, offering tools to create environments where employees feel supported physically, mentally, and emotionally.This conversation provides actionable strategies to help leaders build sustainable wellness practices that support both people and performance.About Elizabeth Harris:Elizabeth Harris, RD, is a registered dietitian, Intuitive Eating counselor, and co-host of Wellness Rebranded. She helps individuals and organizations ditch diet culture and build sustainable, feel-good wellness habits rooted in evidence-based, weight-inclusive care.Her philosophy? Food is meant to be enjoyed, movement should feel good, and life is too short to count calories.Notable Quotes:"Wellness isn’t a perk — it’s a fundamental part of doing business well.""Workplace culture directly impacts physical, mental, and emotional health.""Leaders set the tone by modeling the behaviors they want to see."Connect with Elizabeth Harris:Instagram – https://www.instagram.com/elizabethharrisnutrition/Facebook – https://www.facebook.com/elizabethharrisnutrition/Website – http://www.elizabethharrisnutrition.com/Book a session – https://elizabethharrisnutrition.com/bookingLinks & Resources:Follow, review, and share this episode with another business owner navigating the people side of work.Apply to be a guest:https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewformLearn more: https://peoplerisellc.comBook a consultation: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-riseBook updates: https://peoplerise.myflodesk.com/bookupdates | — | ||||||
| 4/3/26 | ![]() Episode 12: Stop Doing Everyone Else's Work: Boundary Strategies for Leaders with Heather Archer | This episode kicks off a special series tied to Susan Mahaffee’s upcoming collaborative book, When People Rise: HR Secrets for Small Business Growth, Success, and Legacy (available April 21, 2026 on Amazon and Kindle). The book features 21 experts, each sharing a personal story and practical tool to help leaders build stronger workplaces.As lead author, Susan brings together voices across HR, leadership, and business. This series goes deeper into each co-author’s perspective—showing not just what they contributed, but how to apply their insights in real-world situations.If you’re an HR professional, business owner, or leader focused on building a better workplace, these conversations are designed to spark both reflection and action.In this first episode, Susan is joined by Heather Archer, Founder and Principal of Training du Jour and co-author of Chapter 4. Heather shares how to set boundaries, recognize non-promotable tasks, and use The Promotion Equation™ to confidently say no. You’ll gain strategies to reclaim your time, build confidence, and create more autonomy at work and in life.About Heather Archer:Heather Archer, M.A., is a leadership expert and founder of Training du Jour. She helps professionals focus on work that drives career growth. As creator of The Promotion Equation™, she helps individuals identify and decline non-promotable work. With 30+ years of corporate experience, she brings practical, relatable insight.Notable Quotes:“I realized I had no skill set on how to say no.”“Autonomy means doing it your way, not my way.”“I coached my daughter on how to set boundaries.”Connect with Heather:https://thepromotionequation.comhttps://www.etsy.com/shop/ThePromotionEquationLinks & Resources:If you enjoyed this episode, follow, review, and share it with another business owner navigating the people side of work.https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143https://peoplerisellc.comhttps://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-risehttps://peoplerise.myflodesk.com/bookupdatesFollow & Connect:https://www.peoplerisellc.com/contacthttps://www.linkedin.com/company/peoplerisellchttps://www.facebook.com/peoplerisellchttps://www.instagram.com/peoplerisellc/ | — | ||||||
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| 3/14/26 | ![]() Episode 11: Why Employee Problems Keep Small Business Owners Stuck (And What to Do About It) | Many small business owners start their business because they're great at what they do—but no one prepares them for the people side of leadership. In this episode of The Employee Help Desk, Susan breaks down why employee challenges often become the biggest obstacle for growing businesses. From unclear expectations to avoiding hard conversations, many leaders find themselves overwhelmed by the constant mental load of managing people. It's usually not a people problem—it's a systems and leadership tools problem. Susan shares practical insights to help business owners step out of frustration and start building teams that actually support the growth of the business. She also introduces her upcoming book When People Rise: HR Secrets for Small Business Growth, Success, and Legacy, launching April 21. If you've ever felt like the people side of your business is draining your energy, time, or confidence, this episode is for you. 🎯 What You'll Learn Why employee challenges drain small business owners The hidden mental load of leading a team Why avoiding hard conversations makes things worse The difference between a people problem and a systems problem How clear expectations change team performance Why leadership tools matter more than most owners realize 🎙 Key Quotes From This Episode "Most small business owners aren't struggling because they're bad at what they do—they're struggling because no one prepared them for the people side of running a business." "If you're not careful, you stop leading your business and start carrying it." "Your business can only rise so far if your people are confused, disconnected, or under-led." "You're not the problem because leading people feels hard—you're missing tools nobody ever taught you." Links & Resources: If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise Subscribe for updates about our book: https://peoplerise.myflodesk.com/bookupdates 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. | — | ||||||
| 3/4/26 | ![]() Episode 10: Welcome to 2026: What's Happening With Us — and the Workplace | Yes, it's March. And yes — I'm still saying Happy New Year. Because if you're a business owner, you know the calendar doesn't run your life. In this episode, I'm sharing what I see coming in 2026 for small businesses and leaders: AI acceleration, increasing automation, manager pressure, declining psychological safety, rising workplace conflict, and renewed compliance crackdowns — especially around 1099 classification. If things feel tense, reactive, or unpredictable inside your organization right now, you're not imagining it. The businesses that will win this year are the ones who equip their managers, address conflict early, and build strong people systems. Let's talk about what you need to be ready for. 🎯 What You'll Learn Why leadership sometimes means honoring your capacity What AI and automation actually mean for small businesses How anxiety and instability are showing up at work Why conflict isn't a dirty word — and how to handle it What compliance areas (especially 1099s) you cannot afford to ignore Why fractional HR and strategic expertise are becoming essential 🎙 Key Quotes From This Episode "The life of a business owner doesn't exactly follow the calendar." "Sometimes alignment is recognizing your capacity." "Ordinarily small things are becoming big things." "Conflict isn't a dirty word — conflict can be a bridge builder." "That person is the extension of you." "The government wants their money." Links & Resources: If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual ): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Learn more about our all new People Rise Partner Program: https://tinyurl.com/PRPP2026 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ | — | ||||||
| 8/29/25 | ![]() Episode 9: Why Leaders Need Pause (and Pina Coladas) | This summer gave me an unplanned leadership reset — from a once-in-a-lifetime trip overseas with my family, to unexpected foot surgery, to a piña colada moment in Jamaica that outed me on a client call. Each experience reminded me how much perspective and time management matter when it comes to leading with clarity. 🔑 What You'll Learn: Why pauses — forced or chosen — are critical to leadership clarity. How your team reads your calendar as a reflection of what you truly value. Why delegating and letting people step up is harder than it looks, but essential. The difference between unplugging fully vs. finding clarity while still staying responsive. ✅ Key Takeaways: What gets scheduled gets done — and what gets pushed off sends just as strong a signal. Small business reality: if you don't work, you don't get paid… but your business can still run without you. Perspective is often the byproduct of rest, not grinding harder. Letting others rise builds trust and resilience in your business. 🔥 Powerful Language for Leading the Shift: "Your employees are watching — what you prioritize is what they'll learn to prioritize." "Clarity comes not from doing more, but from stepping back." "Scheduling isn't just for tasks — it's for modeling values." "If you don't stop yourself, life has a way of stopping you." 💬 Bottom Line: Leadership isn't about holding it all together — it's about creating space for clarity, perspective, and for others to rise. Sometimes that space comes from a planned vacation, sometimes from an unexpected setback, and sometimes from a piña colada moment that reminds you: perspective is everything. Links & Resources: If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. | — | ||||||
| 8/21/25 | ![]() Episode 8: The #1 Investment You're Probably Not Making: Why Untrained Managers Are Hurting Your Business | Promoting someone doesn't make them a leader. And waiting until you need someone to lead is too late. In this episode of The Employee Help Desk, we're talking about the high cost of skipping leadership training — and why investing in new and emerging managers is the #1 thing you should be doing to protect your people, performance, and culture. I'll share practical tools, real data, and one simple shift that could change how you promote and support leaders forever. 🔑 What You'll Learn: Why promoting someone won't solve performance problems The 6 mindset + behavior shifts every new leader must make What it really means to "hire for will, not skill" The business impact of skipping manager training What you can do today — and how to get real support this October ✅ Key Takeaways: 60% of new leaders receive no training — yet 40% fail within 18 months It only takes 143 days for employees to lose confidence in a new leader Leadership isn't instinct — it's learned. And your people can learn it If someone hasn't been trained, they shouldn't be doing interviews. That's your brand Wanting to lead matters more than being good at the job they used to have 🔥 Powerful Language for Leading the Shift: "If you're feeling nervous as the owner, your team probably is too. So give them a reason to believe in the future. Start with the people leading them." "Hire someone with the will to lead — and give them the skill. Don't promote someone who can't, and doesn't want to." "Leadership isn't just stress with a new title. It should feel aspirational again." 💬 Bottom Line: Promoting someone without training them is like handing over your business keys without instructions. If you want your people to succeed — and stay — start before the problems begin. And if you're ready to go beyond theory? My fall cohort of BOOST: Manager Essentials kicks off this October. It's a 6-week, real-world training built for small businesses and their rising leaders — covering the exact mindset shifts, tools, and coaching they need to lead with clarity and confidence Links & Resources: If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. | — | ||||||
| 8/15/25 | ![]() Episode 7: What the HR Just Happened at the Coldplay Concert? And what Business Owners Can Learn From It | Today's episode is inspired by a listener-submitted question—and wow, it's a juicy one. You may have seen the viral moment at a Coldplay concert that turned into a full-blown HR scandal. Yes, this really happened. And yes, this is why The Employee Help Desk exists. We're unpacking the moment that sent shockwaves through the business and HR worlds—and pulling out powerful lessons for leaders, entrepreneurs, and small business owners. 🔑 What You'll Learn: What really happened at the now-viral Coldplay concert—and why it became an HR crisis The ethical expectations of HR leaders (and what happens when they break them) How power dynamics and public behavior can ripple through a company's culture Why leadership isn't something you can turn off when you leave the office What business owners need to do before something like this happens to them ✅ Key Takeaways: You set the tone. Your behavior as a leader is always on display—especially in public. HR must lead by example. If we want people to trust us, we can't be part of the drama. Romantic relationships in the workplace rarely stay "just between two people." They impact power, culture, and trust. Your culture is what happens when no one's watching—not what's printed on the website. When you mess up, own it fast and recover well. That's where leadership shines. 🔥 Powerful Language for Leading the Shift: "You don't get to have a 'work you' and a 'personal you' in public settings like that." "Being a 24/7 leader is real. It doesn't mean you're perfect—it means you're intentional." "Workplace conduct is our department. Full stop." "Your credibility is built every day, in every interaction." "One of the best bosses I ever had told me: 'You've got to wow in the recovery.'" "If people don't trust your company, it doesn't matter how strong your team is." "It's one of those things that often turns into a behind-the-scenes nightmare—and when that happens, your HR person earns every bit of their paycheck." 💬 Bottom Line: This wasn't just a juicy story—it's a cautionary tale. When business owners or HR leaders blur boundaries, the fallout can be massive—internally and externally. Even if you're a small business, how you lead, behave, and respond in difficult situations is your culture. Don't wait for a mess to clean up. Lead with intention. Set the standard. And when in doubt, get a sounding board. You shouldn't have to do this alone. Links & Resources: If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. | — | ||||||
| 7/16/25 | ![]() Episode 6: Making Decisions Without Leaving People Behind | When your business or nonprofit grows, the way decisions get made can't stay the same—but shifting from group input to clearer leadership calls isn't always easy. People get left out. Feelings get hurt. And if you're not careful, things start falling through the cracks. In this episode, we're breaking down exactly how to lead that shift without losing trust—and how tools like RACI charts can help clarify who does what, when, and why. Whether you're running a growing team or building better processes, this is essential listening for every small business and nonprofit leader. This episode was inspired by a real question submitted through our podcast question form. If you've got a leadership or people challenge on your mind, we'd love to hear from you. 👉 Submit your question here: Podcast Question Form 🔑 What You'll Learn: Why decision-making feels harder as your team grows How to talk to your team about changing decision processes without creating tension Three simple strategies to still gather input without bogging things down How to use a RACI chart to define roles, reduce confusion, and balance workloads ✅ Key Takeaways: The 3 Smart Strategies for Leading the Shift: Build Listening Loops: Create structured moments for feedback without decision-by-committee chaos. Be Clear About Who Decides: Say who owns the final call, both before and after. Invite Feedback After the Fact: Keep the door open for input, without reopening the whole decision. Why RACI Charts Work: Force real clarity around roles Reduce confusion and duplicated work Protect against things slipping through the cracks as your team grows 🔥 Powerful Language for Leading the Shift: "We used to make decisions together because that worked when we were small. But now, we've reached a size where that's slowing us down. We're evolving—not excluding." "We're preparing to make a final decision by Friday. If there's anything you think we're missing, please share by Wednesday." "This decision will be made by the leadership team. We're gathering input now, then finalizing on Tuesday." 💬 Bottom Line: Growing your team means growing your leadership. And that means learning how to balance structure with inclusion, clarity with flexibility. Your people want to know where they stand. They want to know their input still matters—even if they're not in the final decision room anymore. The key is making that shift with intention—so your team feels informed, respected, and clear on what's next. Links & Resources: If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people-side of work—just like you. | — | ||||||
| 7/1/25 | ![]() Episode 5: What to Do with Hearsay at Work (When You Didn't See It Yourself) | Somebody comes to you and says, "I heard that…" or "So-and-so told me…"—and now it's in your lap. Welcome to the world of running a business with employees. Is it gossip? Is it something serious? What do you do when you didn't actually witness the situation yourself? In this episode, we're breaking down exactly how to handle secondhand reports, complaints, or concerns without jumping to conclusions, ignoring it, or making it worse. This is one of the most important people leadership skills you can build—and one that every small business owner needs. 🔑 What You'll Learn: Why hearsay situations can wreck trust if not handled well How to stay neutral while gathering the facts The 5-step process for handling hearsay without overreacting (or underreacting) Simple, powerful phrases to set expectations in the moment How to document things the right way (a.k.a. leadership insurance) ✅ Key Takeaways: ✔️ The 5 Steps to Handle Hearsay: Slow Down. Stay Neutral. Get Specific. (Ask who, what, when, where, how.) Assess the Nature of It. (Is it tension? A serious violation?) Address the Right Thing. (Is it a conversation about professionalism, boundaries, or a real complaint?) Document. Document. Document. (Privately, factually—not assumptions.) 🔥 Powerful Language for Setting Expectations: "Here's what I expect moving forward..." "We don't sit in silence when things get stuck. That's not how we operate." "If something's not working, I expect people to bring solutions, not just complaints." "This company runs best when everyone assumes good intent and addresses problems early—with the right people, not about them." 💬 Real Talk: Most of what comes to you like this isn't an automatic crisis—it's a signal that something needs attention. It's either communication, expectations, or culture that needs a tune-up. The key is learning how to handle it calmly, clearly, and consistently—so it doesn't become a bigger problem later. Links & Resources: Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people side of work—just like you. | — | ||||||
| 7/1/25 | ![]() Episode 4: Leadership Skills You Actually Need Right Now | If you've ever wondered why all the leadership advice out there sounds good but doesn't always help in the moment, this one's for you. In today's episode of The Employee Help Desk, Susan gets real about what leadership actually looks like in 2025—not the poster quotes, not the jargon, but the practical skills you need to lead people right now. 💡 You'll learn: Why most leadership training misses the mark The 5 real-world skills that separate effective leaders from overwhelmed ones How to be clear (not just kind), stay calm, and build trust—even in messy situations Whether you're leading your first team or trying to get better at the one you've got, this episode gives you a grounded, no-BS checklist for being the kind of leader people want to follow. 🛠 Tools to add to your leadership toolbox: Clarity over comfort Calm presence under pressure Reflective listening Decisive action without all the info Truth-telling that builds trust Links & Resources: Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people side of work—just like you. | — | ||||||
| 6/30/25 | ![]() Episode 3: Dealing with People Problems Before They Blow Up | Easy ways to improve employee relationships—even the tough ones. You know the feeling. Someone on your team is off. There's tension. Things are getting weird. You hope it'll pass—but spoiler: it usually doesn't. In this episode of The Employee Help Desk, I'm sharing simple, effective ways to deal with people problems early—before they turn into drama, resentment, or turnover. No formal HR process required. 🔑 In this episode: Why waiting too long to address problems always backfires How to open a conversation without making things worse What most people are actually afraid of when it comes to conflict A real-life story of a team tension that got better—with one small move 💬 Real-world strategies you'll hear: Use "Hey, I've noticed…" as a soft opener that invites dialogue Get curious instead of accusatory—ask what's going on, not what went wrong Watch for patterns: Is this a one-off, or something bigger? How to follow up after the conversation so it doesn't fall flat 🧠 Ask yourself: Am I avoiding a conversation I know I need to have? Is someone on my team showing signs of frustration or burnout? What would it look like to address this earlier, with care? You don't need to be an expert in conflict resolution. You just need to care enough to say something—and say it well. Because when leaders act early with empathy, the whole workplace gets healthier. 🔗 Links & Resources: Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people side of work—just like you. | — | ||||||
| 6/30/25 | ![]() Episode 2: How to Build a Team That Works Well Together | If you've got employees, you've probably wondered why some teams just click—and others feel like pulling teeth. In this episode, we're breaking down exactly what it takes to build a team that doesn't just get work done—but works well together. Forget the trust falls and expensive team retreats. This is about practical, real-world strategies that actually improve collaboration, communication, and accountability in your small business. 🔑 What You'll Learn: Why teams fall apart (hint: it's not about skills) What "working well together" really looks like 5 simple but powerful habits to improve teamwork immediately How to stop being the glue holding everything together ✅ Key Takeaways: Use weekly "What's On Your Plate?" check-ins to stay aligned. Ask: "What does success look like?" to drive clarity and reduce confusion. Address hidden bottlenecks by asking: "Is anything holding you up?" Celebrate team wins as a team, not just individual efforts. Model the behavior and energy you want from your team—because leadership sets the tone. 💥 Real Talk: Teamwork doesn't require perfection. It requires clarity, consistency, and a willingness to check in—even when it feels uncomfortable. A well-functioning team means less drama, fewer surprises, and a business that runs smoother. 🔗 Links & Resources: Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people side of work—just like you. | — | ||||||
| 6/28/25 | ![]() Episode 1: What Kind of Leader Are You (and Is It Working?) | If you have employees, you're a leader—whether you meant to be or not. But what kind of leader are you? And more importantly… is it working? In this first episode of The Employee Help Desk, I'm digging into the core of everything: your leadership style. Not the buzzwords. Not the theory. But the real, everyday way you show up—and how it shapes your team, your culture, and your results. I'll introduce the idea of your Leadership Signature—and why every business owner, manager, or team leader needs to uncover theirs. 🔑 In this episode: Why how you lead is the foundation of your business What your team already knows about your leadership style (even if you don't) 6 relatable types of leaders—and how to recognize yourself in them Why being intentional matters more than being perfect ✏️ Common leadership types I explore: The Fixer – Jumps in too fast, team never gets to learn The Supporter – Kind, but avoids conflict The Driver – High expectations, but may burn people out The Visionary – Big ideas, low clarity The Delegator – Trusts too much without follow-up The Firefighter – Always in crisis mode, no time to lead 🧭 What to reflect on: What would your team say it's like to work for you? Are your habits helping—or hurting—how your business runs? What kind of leader do you want to be? This is where the real leadership work begins. Because if you don't define how you want to lead, your stress, your habits—or your fear—will do it for you. 🔗 Links & Resources: Ask a question for the podcast or apply to be a guest: https://docs.google.com/forms/d/e/1FAIpQLSdR6kFI-YheR4no1U9bwCXy4S3yVnfZk4kpQCCJT94VTj_XNw/viewform?usp=sharing&ouid=111804843386598791143 Learn more about People Rise: https://peoplerisellc.com Check out our Workshop Series (Virtual + In-Person): https://www.peoplerisellc.com/people-power-in-person-workshop-series-2025 Book a free 1:1 consultation with Susan: https://calendly.com/peoplerise-susan/1-1-with-susan-mahaffee-people-rise 📲 Follow & Connect: Get in touch: https://www.peoplerisellc.com/contact LinkedIn: https://www.linkedin.com/company/peoplerisellc Facebook: https://www.facebook.com/peoplerisellc Instagram (Our most up-to-date content): https://www.instagram.com/peoplerisellc/ If you liked this episode, don't forget to follow, leave a review, and share it with another business owner who's figuring out the people side of work—just like you. | — | ||||||
| 6/27/25 | ![]() Employee Helpdesk Trailer | Welcome to The Employee Help Desk—the podcast for small business owners who are great at what they do… but never signed up to manage people. Hosted by HR pro and executive coach Susan Mahaffee, this podcast delivers straight talk, real fixes, and all heart when it comes to the people side of your business. Each week, Susan answers the real questions you're asking about employee situations—what to consider, what to say, and how to move forward with confidence. It's practical, honest, and built for business owners who just want to get it right. The people stuff is hard—but you don't have to figure it out alone. | — | ||||||
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