
How We Engaged Guests Across Two Cities with High-Impact Bauble Personalisation
From The Experience Is Personal Podcast by Mark D. Flores
August 12, 2025 · 7 min
About this episode
Mark discusses a high-impact festive activation involving personalised baubles across two cities.
In this episode of The Experience Is Personal, Mark takes you behind the scenes of a high-impact festive activation delivered across two cities. Over three days, with six calligraphers split between Sydney and Melbourne, we hand-lettered hundreds of personalised baubles — creating beautifully consistent experiences for guests in both locations. From the logistics of matching materials and setups to the little touches that made it memorable, every detail was designed to enhance brand presence and engagement. Tune in to discover how to keep multi-city activations seamless, why visual consistency matters, and how a single personalised item can spark lasting connection. 🎧 Download our free Event Bundle: kimlligraphy.au/free-event-bundle-kimlligraphy
People in this episode
Host: Mark
Topics covered
- event activation
- personalisation
- brand engagement
- multi-city events
Keywords
- calligraphy
- Sydney
- Melbourne
- logistics
- visual consistency
Mentioned in this episode
Products: personalised baubles, Event Bundle
Books & works: The Experience Is Personal
Places: Sydney, Melbourne
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