
Tackling staff turnover & corporate demands with Maria Montis Kramer (Loom)
From The Flex Factor by Spacebring
November 11, 2025 · 34 min · Season 1 · Episode 7
About this episode
Maria Montis Kramer discusses the evolution of the coworking industry and the challenges of staff turnover and corporate client demands.
How has the coworking industry changed since 2017? Maria Montis Kramer, COO of Loom (Merlin Properties) , joins host Marc Navarro to discuss the evolution from a "cool" niche to a serious real estate player. They dive into the biggest operational challenges facing owners today: managing high staff turnover (especially in host roles) and meeting the sophisticated demands of new corporate clients . This is a must-listen for any coworking operator focused on scaling business and maintaining service quality. Guest: Maria Montis Kramer, Chief Operations Officer at Loom LinkedIn: https://www.linkedin.com/in/maria-montis-kramer-8195b41/ Loom: https://loom.es/ Merlin Properties: https://www.merlinproperties.com/ Host: Marc Navarro Produced by Spacebring
People in this episode
Host: Marc Navarro
Guest: Maria Montis Kramer
Topics covered
- staff turnover
- corporate demands
- coworking industry
- real estate
Keywords
- coworking
- business scaling
- service quality
Mentioned in this episode
Products: Loom, Merlin Properties
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