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Recent episodes
EP52: From Specialty to Strategy: Building a High-Performance Independent Practice with Shonit Jagmohan - Part 2
May 4, 2026
53m 04s
EP51: From Specialty to Strategy: Blending Clinical Excellence and Leadership in Independent Optometry with Shonit Jagmohan - Part 1
Apr 20, 2026
54m 52s
EP50: From Grad to Greenfield: One Optometrist’s Journey to Private Practice Ownership with Sheila Lam - Part 2
Apr 6, 2026
59m 38s
EP49: From Grad to Greenfield: One Optometrist's Journey to Private Practice Ownership with Sheila Lam
Mar 23, 2026
48m 56s
EP48: Practice Flow, Training, and the Future of Independent Practice with Tim Thurn
Mar 9, 2026
1h 03m 27s
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/4/26 | EP52: From Specialty to Strategy: Building a High-Performance Independent Practice with Shonit Jagmohan - Part 2 | Differentiation is one of the biggest opportunities for independent optometry practices, but it requires the right strategy, systems, and leadership. In this episode, we continue our conversation with optometrist and owner of Vision Camberwell, Shonit Jagmohan. Shonit breaks down how he’s built a high-performance independent practice by focusing on what truly sets a business apart: its people, its culture, and its strategy. He shares the mindset required to stand out and stay relevant in an... | 53m 04s | ||||||
| 4/20/26 | EP51: From Specialty to Strategy: Blending Clinical Excellence and Leadership in Independent Optometry with Shonit Jagmohan - Part 1 | What happens when you stop trying to serve everyone and start building a practice around clarity and specialisation? In this episode, we are joined by Shonit Jagmohan, an optometrist and owner of Vision Camberwell, one of the oldest independent practices in Victoria, to unpack how he built a practice model centred on specialty contact lenses, patient experience, and intentional business design. Throughout the conversation, Shonit shares how he shifts from the traditional mindset of trying... | 54m 52s | ||||||
| 4/6/26 | EP50: From Grad to Greenfield: One Optometrist’s Journey to Private Practice Ownership with Sheila Lam - Part 2 | Sometimes, the most powerful way to learn is to build as you go, and Sheila Lam’s journey is a testament to that. In this second part of the conversation, Sheila Lam takes us behind the scenes of building a greenfield practice with Mandy Huynh from a simple idea to full execution. From figuring out business structures and securing funding, to negotiating leases, managing unexpected costs, and building a patient base from zero, Sheila shares the raw, unfiltered realities of entrepreneurship ... | 59m 38s | ||||||
| 3/23/26 | EP49: From Grad to Greenfield: One Optometrist's Journey to Private Practice Ownership with Sheila Lam | From grad to greenfield. Sheila Lam didn’t just follow the expected path, she built her own. In this episode, Michael Nasser sits down with Sheila Lam, optometrist and co-founder of Eye Definition Optometrist, to unpack what it really takes to step into ownership early in your career. From graduating during the pandemic and gaining experience in corporate optometry, to questioning the “safe” route and launching an independent practice with a business partner, this is a story of clarity, c... | 48m 56s | ||||||
| 3/9/26 | EP48: Practice Flow, Training, and the Future of Independent Practice with Tim Thurn | Do you and your team truly know the "why" behind your business? In this episode, Tim Thurn is back for part two of the conversation, bringing his honest perspective on the realities of modern optometry and a simple yet powerful idea: why successful practices are intentional about their "why." Throughout the episode, Tim challenges the common belief that independent practices are directly competing with large corporate players. Instead, he encourages practitioners to focus on positioning, pa... | 1h 03m 27s | ||||||
| 2/23/26 | EP47: The Evolution of Independent Optometry and Technology with Tim Thurn | Independent optometry hasn't just evolved, it has transformed. From glass lenses dominating the market to digitally personalised optics, from fragmented professional politics to collaborative care models, the journey has been nothing short of remarkable. In this episode, Michael Nasser is joined by Tim Thurn, former Medical & Professional Relations Director at EssilorLuxottica and a trained optometrist, to unpack decades of perspective on the profession. This is a conversation abo... | 55m 49s | ||||||
| 2/9/26 | EP46: Leading for Success: Practical Strategies to Build Stronger Teams in Independent Optometry with Dr Steve Vargo | Strong teams don't just happen by accident. They're built through better leadership, a strong team culture, and systems that help your practice grow without burning you out. In this episode, Michael Nasser is joined by Dr Steve Vargo, optometrist, practice management consultant, author, and host of the Eye Own a Business podcast, to unpack one of the biggest (and most challenging) issues facing independent practices today: leadership and team management. From understanding the diffe... | 49m 22s | ||||||
| 1/26/26 | EP45: Building Community, Crafting Care: Northam Optical's Journey to Independent Practice of the Year 2025 with Allyson Freind | In this episode, we are joined by Allyson Freind, optical dispenser, owner of Northam Optical and recipient of Independent Practice of the Year 2025, to explore how a loyal customer base, deep community connection, and consistent, high-quality care can outperform even the biggest city-based advantages. From accidentally stepping into optics as a receptionist to becoming a trusted healthcare provider, community leader, and industry advocate, Allyson's journey shows that regional practices ca... | 36m 49s | ||||||
| 1/12/26 | EP44: Ownership, Independence, and Planning Succession in Optometry with Tim Duffy | What does it take to build an independent practice that lasts for four decades and then pass it on to continue the legacy, intention, and heart for patient care? In this episode, we are joined by Tim Duffy, a highly respected rural optometrist, former owner of Vision Splendid, and long-time advocate of independent practice, to unpack how he built, grew, and eventually handed over his optometry practice to younger optometrists without losing its heart for patients. This conversation ... | 51m 53s | ||||||
| 12/29/25 | 2025 Holiday Episode: Eye Care Community Voice | As we close out another year on The Focused View, we wanted to pause the usual format and do something truly special. In this special holiday episode, we bring together one standout piece of advice from some of our past guests. You'll also hear their personal messages to the eye care community, reflections, encouragement, and what they hope we carry with us into the new year. Think of this episode as a collective deep breath. A moment to reflect on the challenges we've faced, the gr... | 17m 08s | ||||||
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| 12/15/25 | EP43: Beyond the Brochure: Raising Optical Standards Through Lens Knowledge with Grant Hannaford | What if the biggest breakthroughs in patient outcomes aren't found in new lens technologies…but in how deeply you understand the ones you already use? In this episode, we peel back the layers of lens design as Michael Nasser sits down with Dr Grant Hannaford, Doctor of Ophthalmic Science and co-founder of the Academy of Advanced Ophthalmic Optics (AAOO), to unpack the often misunderstood world of lens philosophy and the growing knowledge gap between lens engineers and practitioners. It's ... | 1h 19m 36s | ||||||
| 12/1/25 | EP42: Beyond the Plateau: Modernising and Reigniting Your Practice for Growth with Erich Mattei - Part 2 | Every practice reaches that moment when growth feels …stuck, and you can sense there's more potential, but you're not quite sure where to find it. The good news? There is a way to go beyond the plateau. In continuation of Michael's conversation with Erich Mattei of Akrinos, they discuss how eye care professionals can modernise, expand, and grow in their practice, whether they're just starting or have been running an established business for decades. Erich breaks down what it takes to ... | 1h 03m 13s | ||||||
| 11/17/25 | EP41: Lessons in Leadership and Ownership: Shaina Zheng's Guide for Emerging Independents | Everyone dreams of running their own practice until they realise that it's more than just caring for patients. In this episode, we are joined by Shaina Zheng, a clinical optometrist and practice owner, to unpack the unexpected chaos behind the consultation room. Shaina gets real and opens up about her culture shock on ownership, their biggest challenges, pushback, and the powerful lessons she's learned about leadership, emotional intelligence, and resilience in independent practice. Through... | 56m 54s | ||||||
| 11/3/25 | EP40: The Leap Into Ownership: Strategies for Emerging Optometry Practice Owners with Erich Mattei - Part 1 | You've finally decided, you want to own your own practice. But then comes the big question: where do I even start? Should you build one from scratch or take over an existing practice? It's exciting… but also a little overwhelming, right? In this episode, Erich Mattei of Akrinos is back to unpack what it really takes to step into practice ownership in today's optometry landscape. From identifying each phase of the practice lifecycle to good practice acquisition and making a modernised workfl... | 34m 54s | ||||||
| 10/20/25 | EP39: Building a Patient-Centric Optical Flow: From Core Values to Practice Success with Joy Livingood Gibb | In this episode, we are joined by Joy Livingood Gibb, a veteran in the optical industry with nearly 40 years of experience. From independent optician work to mobile services and now practice management in Utah, Joy has seen it all, and she's still as passionate as ever. Throughout the conversation, Joy shares her journey from wearing glasses at six years old to becoming a practice manager, educator, and leader who champions patient-centric optical flow that goes beyond selling products. She... | 1h 05m 26s | ||||||
| 10/6/25 | EP38: The Business of Wellbeing: Mindset, Focus, and Sustainable Success with Leanne Faulkner | When it comes to running a business, wellbeing isn't just about yoga classes, lavender oil, or taking a day off on your birthday; it's about empowering yourself, taking control, and creating systems that actually reduce stress. In this episode, Dr Leanne Faulkner, founder of Fortitude at Work, joins us to explore the reality of business wellbeing; how financial strain, lack of boundaries, and dependency on clients or staff can quietly erode both your business and your mental health. Leanne ... | 1h 00m 24s | ||||||
| 9/22/25 | EP37: The Art and Heart Behind Elusive Miss Lou: Crafting Eyewear with Purpose with Louise and Teiger Sceats | In this episode, we are joined by Louise and Teiger Sceats, the creative mother and son duo behind The Elusive Miss Lou. From eyewear that tells a story to their family mantra of quality, comfort, and fit, they share how they built a brand rooted in artistry, authenticity, and spreading joy. Throughout the conversation, Louise reveals how her design journey began through Jono Hennessy, where she learned the craft from the ground up. Teiger brings in his storytelling skills from film s... | 56m 18s | ||||||
| 9/8/25 | EP36: Specialising with Purpose: Building a Practice Around Behavioural Optometry and Beyond with Adrian Vecchio | For years, behavioural optometry has been labelled as controversial. But what if the results speak louder than the scepticism? In this episode, we are joined by Adrian Vecchio, optometrist and director of The Eye Collective, to explore the power of specialising with passion and purpose in optometry. From discovering behavioural optometry early in his career to building a thriving independent practice, Adrian shares his story of curiosity, resilience, and passion for doing optometry differen... | 49m 56s | ||||||
| 8/25/25 | EP35: The Power of Young Optometrists: Supporting the Next Generation of Eye Care Professionals | What if you had a support network ready to answer your questions, guide you through your first grad role, and remind you why you chose optometry in the first place? That's exactly what Young Optometrists Network provides! In this episode, we are joined by Celine Zhang, Ann Tran, and Yeghia Gharibian from Young Optometrists (YO) Network, a volunteer-led organisation dedicated to supporting optometry students and early-career professionals to advance the profession. Whether you're an ... | 47m 31s | ||||||
| 8/11/25 | EP34: What We Can Learn from U.S. Optometry: A Cross-Market Conversation with Erich Mattei | Ever wonder how optometry practices in the US compare to those in Australia and what we can learn from each other? In this episode, we are joined by Erich Mattei, President + Chief Vision Officer of Akrinos, to explore the landscape of independent practice, the impact of private equity, the evolving scope of practice, and how technology & consumer behaviour are reshaping the industry in the US and Australian optometry market. With over a decade of hands-on experience in vision car... | 57m 58s | ||||||
| 7/28/25 | EP33: From Optometrist to Owner Building Confidence and Growing Independently with Amanda Duffy | What does it really take to go from being a new optometrist to owning two thriving independent practices before 30? In this episode, Michael Nasser is joined by Amanda Duffy, an optometrist and co‑owner of two practices, to talk about her journey as an eye care professional, her mindset, and the steps she took to confidently step into ownership. From building patient-first businesses to managing a supportive team and navigating the challenges of ownership with her husband James, Amanda cand... | 47m 40s | ||||||
| 7/1/25 | EP32: Training and Recruitment Challenges in the Optical Profession with James Gibbins | Everyone loses when thousands of optical assistants are untrained. It's not their fault; it's just that they're out there performing optical services that they haven't got any idea about. – James Gibbins In this episode, Michael Nasser is joined by James Gibbins, Director of Education at ACOD and one of the legends in Australia's optical industry, to dive into the two critical areas of the optical profession: training and recruitment. With over four decades of experience, James unpacks th... | 50m 17s | ||||||
| 6/16/25 | EP31: Elevate Your Practice: Topic 8 - Tough Talks, Stronger Team: How to Lead with Language and Intent | What if the real price of avoiding difficult conversations at work is losing your best team members and holding back your business growth? How much longer can you afford to stay silent? In this episode, Michael Nasser is joined again by Opticare’s Commercial Manager, Joanne Scott-Dostine, to dive into one of the most avoided yet essential parts of practice management: navigating difficult conversations with intention and clarity. From understanding why people avoid difficult conversations t... | 54m 33s | ||||||
| 6/2/25 | EP30: Digital Health and Evolving Scope of Optometry with Nicola Mountford | What does Digital health really mean in the context of optometry beyond the buzzwords? Nicola Mountford unpacks one of the most relevant topics in optometry as technology continues to reshape the healthcare landscape. In this episode, Michael Nasser is joined by Nicola Mountford, Optometry Advancement Advisor at Optometry Australia, to explore the evolving role of digital health in optometry. Nicola breaks down the practical applications of digital tools in a clinical setting, how it's tran... | 44m 07s | ||||||
| 5/19/25 | EP29: Craftsmanship and Sustainability: The Future of Eyewear with Chris Savage | "Sustainability doesn't have to be special, it can just be a normal part of eyewear manufacturing process," - Chris Savage's take on championing small batch eyewear manufacturing, environmental responsibility, and timeless design aesthetics. In this episode, Michael Nasser is joined by Chris Savage, a renowned eyewear designer and founder of Objekt Eyewear & Spexcycle, to explore the often-overlooked artistry industry behind frame design and sustainability in the optical industry. From ... | 55m 02s | ||||||
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