The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
by Dr. John P Hayes
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Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇳🇿NZ · Entrepreneurship#122500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
250 to 1.5K🎙 ~2x weekly·85 episodes·Last published 2d ago - Monthly Reach
Unique listeners across all episodes (30 days)
500 to 3K🇳🇿100% - Active Followers
Loyal subscribers who consistently listen
200 to 1.2K
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
The #1 Financial Mistake Franchisees Keep Making | Dr. John P. Hayes - With Gil Marques
May 18, 2026
48m 20s
How He Modernized a “Boring” Industry Into a Scalable Brand | Dr. John P. Hayes - With Kevin DuBois
May 11, 2026
42m 14s
How Franchising Has REALLY Changed (And What’s Next) - With Ray Titus
Apr 6, 2026
51m 06s
He Quit His Corporate Job for Franchising?! - With Sal Majzoub
Mar 30, 2026
33m 56s
The Franchising Secret Most Entrepreneurs Miss - With Matthew Cancino
Mar 23, 2026
33m 56s
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/18/26 | The #1 Financial Mistake Franchisees Keep Making | Dr. John P. Hayes - With Gil Marques | DESCRIPTION: Host John Hayes interviews Gil Marques, a multi-unit, multi-brand operator and co-founder of KTA Financial Services, about “franchise financial intelligence.” Marques explains how he and his wife, former corporate C-suite executives, entered franchising by opening The NOW Massage locations and later acquiring Salons by JC, and how early struggles getting timely, accurate P&Ls and balance sheets from non-franchise-savvy bookkeepers led him to build franchise-specific systems f... | 48m 20s | ||||||
| 5/11/26 | How He Modernized a “Boring” Industry Into a Scalable Brand | Dr. John P. Hayes - With Kevin DuBois | TITLE: How He Modernized a “Boring” Industry Into a Scalable Brand | Dr. John P. Hayes - With Kevin DuBois DESCRIPTION: John Hayes interviews Kevin Dubois, the CEO of Clean Brands, which operates various brands including Lapels and Martinizing across approximately 500 locations in nine countries. Dubois discusses his transition from opening multiple restaurants during his teenage years to garment care, a shift that occurred after purchasing a restaurant from Lapels founder Larry Fried... | 42m 14s | ||||||
| 4/6/26 | How Franchising Has REALLY Changed (And What’s Next) - With Ray Titus | DESCRIPTION: Ray Titus, in an interview with John Hayes, discusses the common misconceptions about franchising, including the belief that franchises are run by large corporations. He points out that less than 1% of the approximately 1,600 franchisees under the United Franchise Group are corporate-owned. Titus talks about his family's long history in franchising and the significant changes in the industry from the pre-internet era to the current age of artificial intelligence. He emphasizes th... | 51m 06s | ||||||
| 3/30/26 | He Quit His Corporate Job for Franchising?! - With Sal Majzoub | DESCRIPTION: John Hayes interviews Sal Majzoub on Franchise Hot Seat, discussing Majzoub's transition from corporate work to franchising and business brokerage. Majzoub shares his experience of being confined in a Dubai hotel during the COVID pandemic while earning a substantial six-figure salary. During this time, he researched about 50 franchises and multiple Franchise Disclosure Documents (FDDs), eventually choosing Transworld Business Advisors. Majzoub later took the master franchise for ... | 33m 56s | ||||||
| 3/23/26 | The Franchising Secret Most Entrepreneurs Miss - With Matthew Cancino | DESCRIPTION: John Hayes interviews Matthew Cancino, a Titus Center for Franchising graduate and former U.S. Marine, about his journey into the world of franchising. Cancino discovered franchising at Palm Beach Atlantic University, where he sought mentorship for his detailing business. His plans to attend fire school were disrupted by COVID, leading him to PBA where his entrepreneurial spirit and faith guided his decisions. Cancino's early consulting work led him to join the leadership team at... | 33m 56s | ||||||
| 3/16/26 | Built a Franchise Business Straight Out of College - With Mitchell Nolan | DESCRIPTION: Mitchell Nolan, a graduate of Palm Beach Atlantic University with an MBA and a focus on franchising, is the founder of consulting firm DJM Nolan and co-founder of Vetted, a company he established with Steve Lieber. Vetted's mission is to assess both franchisors and franchisees using five key principles derived from Junior Bridgeman. These principles include exceptional food and guest experience, simplicity of systems, robust labor and inventory control, outstanding marketing and ... | 33m 03s | ||||||
| 3/9/26 | Why Gen Z Is Ditching Corporate Jobs for Franchising - With Leanna Carlson and Ethan Stayte | DESCRIPTION: The Franchise Hot Seat Podcast features an interview with Palm Beach Atlantic University students Leanna Carlson and Ethan Stayte, who are studying franchising at the university's Titus Center. Leanna, an international business, entrepreneurship, and franchising student, was inspired by her father's State Farm agency model and her aspiration to merge faith with business. Her focus is on international franchising, driven by her travel experiences and the potential of the global ma... | 37m 39s | ||||||
| 2/2/26 | From Burger King to Panera to Academia: The Career Path No One Plans For - With Martha Flynn | DESCRIPTION: John Hayes, host of the Franchise Hot Seat Podcast, interviews Martha Flynn, the new director of the Titus Center. Flynn shares her journey into franchising, which began unexpectedly at Burger King and evolved into various roles at Dunkin' and Panera. The discussion touches on the scarcity of formal franchising education and how Flynn mastered franchise law and operations. The importance of internships for students is also discussed. The conversation also explores the changing ro... | 40m 27s | ||||||
| 1/26/26 | What Most Franchisors Get Wrong About Growth - With Keith Gerson | DESCRIPTION: John Hayes, host of the Franchise Hot Seat Podcast, converses with Keith Gerson, a member of the Titus Center Advisory Board and a veteran in the franchising industry. Keith shares his franchising journey, beginning with McDonald's, then owning a Mrs. Fields Cookies franchise, and finally becoming a franchise coach and executive. They delve into the challenges and opportunities in franchise development, the surprising deficiency in franchising education, and the urgent need to ad... | 47m 47s | ||||||
| 1/19/26 | Student Perspectives On Franchise Opportunities - With Haley Arruda and Sam Vander Heide | DESCRIPTION: John Hayes hosts Haley Arruda and Sam Vander Heide, Palm Beach Atlantic University students, on the Franchise Hot Seat Podcast, where they discuss their studies in franchising at the Titus Center for Franchising. They explain their reasons for choosing PBA and their academic paths, including their discovery of franchising. Both students emphasize the significant role internships have played in shaping their career goals, with plans to continue ... | 35m 16s | ||||||
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| 1/12/26 | The Real Reason Graduates Struggle After College - With Dr John P. Hayes | DESCRIPTION: In this episode, we dig into the growing question a lot of people are asking: is a traditional college degree still worth it? The conversation explores the gap between classroom theory and the real-world skills employers actually need, and why more students are looking for alternative paths as tuition rises and frustration grows. Dr. John P. Hayes shares how the Titus Center for Franchising at Palm Beach Atlantic University is tackling this pro... | 10m 27s | ||||||
| 12/29/25 | The #1 Reason Franchisees Fail (From a CPA Who Owns 3 Crumbl Stores) - With Natalya Hummer | DESCRIPTION: John Hayes interviews Natalya Hummer from FinaTech Accounting and Advisors, who also owns three Crumble Cookie franchises, in this episode of the Franchise Hot Seat Podcast. Natalya shares her experience as a CPA and her transition into the franchising world, highlighting the essential elements for franchisee success. They delve into the importance of comprehending business metrics, such as KPIs, and the difficulties new franchisees encounter when shifting from corporate roles. N... | 45m 54s | ||||||
| 12/22/25 | From Teacher to Successful Franchisee - With Deean Ferrone | DESCRIPTION: John Hayes interviews Deean Ferrone on the Franchise Hot Seat, discussing her journey from being a teacher to becoming a successful franchisee of Pigtails & Crewcuts, a children's hair salon chain. Ferrone's transition to business ownership was sparked by the difficulties of virtual teaching during the COVID-19 pandemic. She and her husband conducted thorough research and due to fortunate circumstances, they were able to acquire three salons in just half a year. Ferrone empha... | 48m 41s | ||||||
| 12/1/25 | Scaling Your Franchise with the Right Partners - With Shelly Sun Berkowitz | DESCRIPTION: John Hayes, host of Franchise Hot Seat, interviews Shelly Sun Berkowitz, founder of BrightStar Care, a leading healthcare franchising company with over 400 units. Shelly discusses her transition from accounting to healthcare franchising, and her strategic partnership with Peack Rock Capital. She stresses the importance of choosing the right private equity partners and the value of supportive relationships within the franchising community. Shelly intr... | 47m 18s | ||||||
| 11/24/25 | The Future of Franchising with Franzy - With Alex Smereczniak | DESCRIPTION: John Hayes interviews Alex Smereczniak, the co-founder and CEO of Franzy, in the Franchise Hot Seat Podcast. Alex presents Franzy as a comprehensive platform for potential franchisees, likening it to 'Zillow for franchising.' The platform aggregates vital data such as financials, consumer sentiments, and franchisee feedback. The interview explores Alex's professional journey, from transforming a laundry service into a franchise model to establishing ... | 46m 19s | ||||||
| 11/17/25 | The Potential of a Veteran Franchisee - Insights from Bob McCracken | DESCRIPTION: John Hayes, a franchising professor at Palm Beach Atlantic University and host of the Franchise Hot Seat Podcast, converses with Bob McCracken, an Air Force and Air National Guard veteran and Hot Head Burritos franchisee. They delve into why veterans make exceptional franchisees, highlighting the discipline, meticulousness, and plan-following abilities honed during military service. They also discuss the Veterans Transition Franchise Initiative (VetF... | 17m 22s | ||||||
| 11/10/25 | Legal Tips & Market Insights - With Rocky Reidel | DESCRIPTION: John Hayes, host of the Franchise Hot Seat, engages in a comprehensive discussion with Schuyler "Rocky" Reidel, founder of the Reidel Law Firm, on various pressing and contentious topics in the franchising industry. They emphasize the crucial role of specialized legal advice in franchising, particularly during a government shutdown that affects SBA loans. Rocky underscores the importance for franchisees to comprehend their responsibilities and limita... | 57m 33s | ||||||
| 10/27/25 | Tips and Insights Into Franchising - With Jack and Jill Johnson | DESCRIPTION: John Hayes hosts Jack and Jill Johnson from Franchise Insiders on the Franchise Hot Seat Podcast. The Johnsons' franchising journey began with Jack's father founding Home Care Assistance after a franchise rejection, which evolved into a successful family business. As franchise consultants, they guide others through the complex franchising world. Key topics include the necessity of thoroughly evaluating franchises, consulting with current franchise ow... | 51m 19s | ||||||
| 9/29/25 | Aligning Employees to Their Strengths - With Monica Feid | DESCRIPTION: John Hayes, in the Franchise Hot Seat Podcast, underscores the significance of matching employees with roles that complement their strengths to enhance productivity and avoid disengagement. He references studies from Gallup and the Society for Human Resource Management (SHRM) that reveal a large number of employees feeling underutilized and the substantial economic impact of disengaged workers. Monica Feid, COO of Thunderly Marketing, is featured in ... | 26m 50s | ||||||
| 9/8/25 | Bloomin' Blinds' Growth Journey - With Kristopher Stuart | DESCRIPTION: John Hayes interviews Kristopher Stuart, Chief Information Officer of Blooming Blinds, on the Franchise Hot Seat Podcast. Stuart shares his accidental entry into franchising while seeking improved business opportunities. He traces the growth of Blooming Blinds from a family-owned retail business to a thriving franchise with 86 franchisees across 158 territories. Stuart discusses the pros and cons of running a family business, the critical role of sel... | 39m 12s | ||||||
| 9/1/25 | How Franchising Transformed My Career - With Mary Thompson | DESCRIPTION: John Hayes interviews Mary Thompson, CEO of BNI and chair of the International Franchise Association's Board of Directors, who shares her journey from the Marine Corps to franchising via a company called Cookies by Design. Thompson highlights the importance of franchising in developing her business skills and its transformative impact on her career. She discusses her career progression, including roles at Mr. Rooter and the Dwyer Group, and emphasize... | 50m 30s | ||||||
| 8/25/25 | Creating Effective Marketing Strategies - With Jack Monson | DESCRIPTION: John Hayes, host of the Franchise Hot Seat Podcast, interviews Jack Monson, Chief Growth Officer at Thunder Lee Marketing and host of the Social Geek podcast. They delve into Monson's marketing and client acquisition roles, his franchising journey, and the significance of fostering enduring relationships in the franchise sector. The discussion encompasses effective marketing tactics, the use of social media platforms like LinkedIn, and the importance... | 48m 09s | ||||||
| 8/18/25 | Risks, Rewards, and Legal Advice - With Alaina B. Karsten | DESCRIPTION: John Hayes, host of Franchise Hot Seat, engages in a detailed discussion with Alaina B. Karsten from McDonald Hopkins, a professional with significant experience in advising franchisors and franchisees and handling litigation. The conversation revolves around the intricacies and potential risks associated with franchising, underlining the necessity of carefully examining franchise agreements and fully comprehending the long-term commitments and respo... | 45m 02s | ||||||
| 8/11/25 | From News Reporter to Franchise Mogul - With John Brice | DESCRIPTION: John Hayes, host of Franchise Hot Seat, interviews former TV news reporter John Brice, who transitioned into a successful franchisee and is now preparing to become a franchisor. Brice's introduction to franchising came through a family friend who owned a McDonald's franchise. This sparked his interest and led him to owning eight McDonald's restaurants. He later became an area developer for Firehouse Subs and the largest U.S. franchisee of Pro Shred S... | 46m 09s | ||||||
| 8/4/25 | Smart Funding Strategies - With Shay Kleinschmidt | DESCRIPTION: John Hayes, host of Franchise Hot Seat, interviews Shay Kleinschmidt, Vice President of Funding at Fran Fund, a company based in Fort Worth, Texas, that provides funding solutions to franchisees nationwide. Kleinschmidt discusses the changing franchising landscape, stressing the importance of early and tailored funding strategies. She also highlights the role of AI in enhancing lending processes, including a lender match system that matches client pr... | 38m 15s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.