What Problem Does This Solve?

About this episode

The episode discusses the pitfalls of organizations relying on new technology to solve deep-rooted issues related to training and decision-making, using the Boeing 737 MAX as a case study.

Send us Fan Mail We explore why organizations rush toward new tech, convinced that shiny equipment will solve their deepest problems when often the issues are fundamentally about training, judgment, and decision-making. • The Boeing 737 MAX case study demonstrates how technological "fixes" without proper training led to catastrophic failures • Most resource decisions are reactive, not strategic, with organizations buying gear instead of investing in people • Tools are the default solution be...

Topics covered

• technology
• organizational behavior
• decision-making
• training
• case study

Keywords

• technology
• Boeing 737 MAX
• training
• decision-making
• organizational behavior

Mentioned in this episode

Organizations: Boeing

Products: Boeing 737 MAX

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