The ITAM Executive: A Podcast for IT Asset Management Professionals

Host:Sarah Marriott, Director at Anglepoint Speakers:Marie Davies, Sr. ITAM Manager at Nationwide Building SocietyRos Davies, Sr. Procurement Manager at Nationwide Building Society In this episode of The ITAM Executive, we join Marie and Ros from Nationwide Building Society (a large UK financial institution that provides a range of banking services) who discuss their first-hand journey and experience with the IBM IASP program.Marie (SAM) and Ros (Procurement) also chat about how they brought their departments together to overcome significant IBM compliance challenges (including painful audits and ineffective ITAM tooling) and how this collaboration has been transformational for Nationwide.This episode covers the following in detail:Nationwide’s initial IBM compliance challengesDiscovering IASP and Nationwide’s concerns and apprehensions with the programResolving concerns and selecting an IASP partnerThe road to IBM compliance and Nationwide’s bright future with IBMThe importance of a strong relationship between SAM & Procurement and how to achieve successful outcomes

Hosts: Jesse Good, Senior Client Experience Manager; Brooke Hirsch, Senior Client Experience SpecialistIn this episode of The ITAM Executive Jesse Good and Brooke Hirsch, from Anglepoint’s Client Experience team, discuss the recent release of the 2024 Gartner Voice of the Customer report for Software Asset Management (SAM) Managed Services.This is the first ever report of its kind for the SAM Managed Services industry. Unlike the Magic Quadrant, which relies heavily on analysis from Gartner analysts, the Voice of the Customer (VOC) report is solely based on client feedback, providing an unfiltered look at SAM service providers.In the episode, Jesse and Brooke cover the methodology used to create the VOC report, which ranks providers based on client reviews in two key areas:Interest and adoption: review volume, industry, region, company sizeOverall experience: ratings on support, services, and capabilitiesAnglepoint ranks above average in both categories, earning the ‘Customers’ Choice’ title and positioning in the report’s upper right quadrant.We are grateful to our clients and appreciate their feedback, which helps us continue to improve. If you would like to review Anglepoint, you can at Gartner Peer Insights.Be sure to check out the Voice of the Customer report in its entirety.

Host: Sarah Marriott, Director, AnglepointSpeakers: Hery Rason, Global ITAM, ABB; Andrzej Skrundz, IT Software Asset Management Sr. Specialist; ABBEpisode OverviewThis episode of the ITAM Executive comes from our recent webinar, 4 Steps to ITAM Risk Management with ABB and Anglepoint.We are very pleased to be joined by our colleagues at ABB for this discussion. Anglepoint and ABB have a very collaborative partnership with both teams functioning as one unit to enhance SAM maturity and address risks effectively at ABB.This collaboration is essential due to the decentralization of ABB’s operating model, known as ‘The ABB Way.’ Because of this, it is essential that IT Asset Management practices are aligned and adaptable to meet different business needs across the organization.These factors led to the creation of a 4-step process in a new ITAM Risk Management Framework, which will be covered in this episode.What You'll LearnBy listening to this episode, you will learn about each of the steps in ABB’s ITAM Risk Management Framework. The steps to this risk remediation process are:Measure: Conduct regular Effective License Positions (ELPs) and Risk & Opportunity Assessment Reports (ROARs) that assess compliance position and provide actionable recommendations to optimize the environment.Prioritize: Register ROAR risks into an internal Global Risk & Compliance (GRC) tool, prioritized by value and likelihood to occur.Manage: Utilize actionable intelligence in Elevate to project manage ITAM risk remediation and opportunity realization.Action: Enable product owners and business areas to make informed decisions, understand their options, and take action based on detailed information segregated by their scope of responsibility.(Back to) Measure: Report on the progress made during the next ELP and ROAR and celebrate successes!We hope you enjoy this episode. Please reach out to us if you have questions or would like to learn more about this risk remediation process.

Host: Kris Johnson, Anglepoint Chief Product OfficerGuest: Ron Brill, Anglepoint President & Chairman, Chair at ITAM Forum, Chair at ISO ITAM Standards Committee In this episode of The ITAM Executive, Kris Johnson and Ron Brill discuss the necessity and increasing importance of real-time IT Asset Management. Traditionally, ITAM has focused on audits for software compliance and contract negotiation. These practices often rely on manual processes and Excel sheets. With the rapid pace of technological changes, ITAM needs to evolve from a point-in-time practice to real-time data management. This evolution will empower organizations to use generative ai technologies to better manage licenses, enhance cybersecurity, and reduce costs. Utilizing technology, such as automation, with artificial intelligence, and intelligent tools, will be crucial in achieving real-time ITAM. Listen as Ron and Kris discuss this critical transition (and the strides that Anglepoint has made) to real-time ITAM. By listening to this episode, you’ll learn about:The evolution and future of ITAMThe need for intelligent document processing (and Anglepoint's experience with it so far)The organizational impacts of automation and performing tasks with AIThe future landscape of ITAMAnd moreShould these be "of the" instead of at? [SL1]

Speaker: Rebecca Horton, Sr. Director of Red Hat Licensing at AnglepointIn this episode, Rebecca Horton, a seasoned expert in open-source technology and Red Hat solutions, sheds light on the impending end-of-life (EOL) of CentOS Linux 7 and how organizations can execute a seamless Red Hat transition.Rebecca pulls back the curtain on open-source software, highlighting the expansive nature of the open-source community. She explains the layers of open-source distribution, from community-driven projects like CentOS to enterprise-ready solutions offered by vendors like Red Hat. Emphasizing the pivotal role of open source in driving innovation, Rebecca stresses the need for organizations to understand the risks and requirements associated with EOL transitions.Moreover, the discussion covers the significance of thorough planning and collaboration among stakeholders to facilitate a smooth Red Hat transition without disruption to business operations. With CentOS 7 reaching EOL on June 30th, 2024, Rebecca navigates through the implications and offers insights into migrating to Red Hat solutions. She elucidates the differences between regular and extended support, guiding listeners through the process of subscription management and optimization. Rebecca underscores the importance of thorough discovery and patch management practices, advocating for tools like Red Hat Discovery to streamline the process.By incorporating Red Hat’s suite of solutions, Rebecca demonstrates how organizations can not only navigate the transition seamlessly but also leverage the full potential of open-source technology to drive innovation and growth.By listening to this episode, you will learn about:The risks and considerations of open-source softwareHow to discover and managed CentOSMigrating to Red HatAnd more

Host: Jeremy Sayler, Anglepoint Director of Oracle LicensingSpeaker: Felicia Parilo, Oracle Global DirectorThis episode of the ITAM Executive includes content taken from our webinar, “Oracle’s VSAM Partner Program Insights: What You Need to Know.” In this episode, Jeremy Sayler, Director of Oracle Licensing at Anglepoint, and Felicia Parilo, Global Director at Oracle, discuss Oracle’s Verified Software Asset Management (VSAM) Partner Program.Anglepoint is now recognized as a verified partner in the VSAM program, aiding Oracle customers in gaining a comprehensive understanding of their software investments.In this podcast episode, Felicia, from the Oracle Global Licensing and Advisory Service, elaborates on the VSAM program’s inception, emphasizing its alignment with Oracle’s customer-centric approach and the collaborative opportunities the partner program offers between Oracle, Anglepoint, and clients to optimize their Oracle customer investments. Jeremy and Felicia then outline the VSAM program’s objectives, which include providing comprehensive advisory services to help clients understand their Oracle customer investments and optimize their software usage.The program encompasses various software asset management services, such as consolidation, optimization, and cloud migration strategies, tailored to individual client needs. Additionally, Jeremy details the logistics of the VSAM program enrollment process, emphasizing its seamless integration into Anglepoint’s existing SAM managed service framework. Finally, the episode addresses potential concerns and skepticism surrounding the program.By listening to this episode, you will learn about:The origins and intentions of Oracle’s VSAM programBenefits and requirements to join the partner programAnglepoint’s Oracle SAM managed servicesCommon concerns and questionsAnd more

Host: Jason Kelly, Anglepoint Director of FinOpsThis episode of the ITAM Executive includes content taken from our lightning course, FinOps 101 | Understanding FinOps and Cloud Cost Optimization.In this episode, Jason Kelly, Director of FinOps at Anglepoint, introduces the concept of the FinOps Cycle, comprising the inform, optimize, and operate phases, which form a continuous iterative process. The inform phase focuses on fostering accountability through data transparency, while the optimize phase involves seizing cost-saving opportunities. The operate phase entails making informed business decisions based on the outcomes of optimization efforts, leveraging automation and advanced tools.Jason then highlights the challenges associated with implementing FinOps within organizations. These challenges include the complexity of cloud cost management, organizational conflicts between different departments, resistance to change, difficulty in gaining executive buy-in, and the need for seamless workflow integration. Despite these hurdles, there are strategic approaches for successful FinOps deployment. Iterative adoption, quick wins, and the establishment of a Cloud Center of Excellence (CCOE) to facilitate communication and expertise sharing across departments are solutions highlighted in the episode.By embracing the FinOps Cycle and implementing tailored strategies, organizations can overcome challenges, enhance cost transparency, and achieve greater financial accountability in their cloud operations.By listening to this episode you’ll get:An in-depth look at each phase of the FinOps cycle (inform, optimize, operate)An explanation of some of the biggest challenges of implementing and/or maintaining FinOps in an organizationSolutions to those challenges, such as utilizing cloud management platforms for cost visibility and accountabilityAnd moreIf you’re interested in learning more about Jason, connect with him on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host: Chris Hayes, Anglepoint Principal ConsultantThis episode of the ITAM Executive includes content taken from our webinar, Unlocking Regulatory Compliance and GRC Success: Aligning Your ITAM System with a Robust Risk Control Framework.In this episode, Chris Hayes, Principal Consultant at Anglepoint, explains how ITAM teams can add value to their companies and organizations by aligning their management systems with Risk Control Frameworks.Organizations across the world are subject to many different regulatory and compliance requirements. Aligning the organization to Risk Control Frameworks supports efforts to meet these requirements.When adhering to a Risk Control Framework, ITAM teams can bring a lot of value to the organization by applying the Deming Cycle (Plan, Do, Check, Act). Taking this approach emphasizes continuous improvement, measurement, and alignment with organizational priorities.While it’s important that the ITAM team takes action, success certainly will not be achieved alone. Cross-functional coordination and collaboration with other teams across the organization is essential.By listening to this episode you’ll learn:The importance and value of adhering to a Risk Control FrameworkHow ITAM can collaborate with other teams: InfoSec, Governance, Sourcing & Procurement, etc.How to apply the Deming Cycle to your ITAM Management SystemContinuous improvement and report best practicesAnd more