Be More Direct in 3 Sentences
From The Jefferson Fisher Podcast by Civility Media
March 24, 2026 · 20 min · Season 2 · Episode 59
About this episode
This episode discusses how to be more direct in communication using a simple three-step method.
Most people say they want to be more direct, but when the moment comes, they start telling stories, overexplaining, or hoping the other person reads their mind. In this episode, I break down what being direct actually sounds like and why customer service conversations are one of the best places to practice it. I share a simple three-step method you can use anywhere—at work, at home, or in relationships—to say exactly what you mean without sounding harsh. When you learn to stick the landing with your words, people understand you faster, respect you more, and conversations get a whole lot easier. Order The Next Conversation Workbook: https://www.jeffersonfisher.com/workbook Thank you to our sponsors: Cozy Earth. Upgrade Your Every Day. Get 20% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Butcher Box: $20 off your first box and free shipping at https://butcherbox.com/jefferson Momentous. Visit https://www.livemomentous.com/ and use code JEFFERSON for 35% off your first order. BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Order my book, The Next Conversation, or listen to the full audiobook today. Like…
People in this episode
Host: Jefferson Fisher
Topics covered
- communication
- directness
- customer service
- relationships
- self-improvement
Keywords
- direct communication
- customer service
- self-improvement
- communication tips
- relationships
Sponsors
Cozy Earth, Butcher Box, Momentous, BetterHelp
Mentioned in this episode
Organizations: Civility Media
Books & works: The Next Conversation Workbook, The Next Conversation
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