The Leadership Podcast

Matt Cavanaugh is a retired U.S. Army Lieutenant Colonel, PhD, former Army Athlete of the Year, and author of "Best Scar Wins: How You Can Be More Than You Were Before." Leaders often treat failures, setbacks, and scars as liabilities to hide. Matt Cavanaugh argues the opposite — that the scars you've earned, physical and emotional are the most honest measure of growth you have. The question isn't how to avoid them. It's how to use them. In this conversation, Matt reframes what a scar really is: not a mark of defeat, but evidence of where you've grown. He explains why the outcomes of any serious effort are never just win or lose — they're win, learn, or die — and why leaders who avoid failure miss the chance to build real judgment. He also makes the case that the strongest motivation isn't personal ambition, but a mission that serves something bigger than yourself. For any leader who's been knocked flat by a failed plan, a difficult season, or a decision they regret — this episode reframes what those moments are actually worth. Find episode 508 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Matt Cavanaugh on Your Scars Are Your Resume https://bit.ly/TLP-508 Key Takeaways [04:37] Matt describes a scar as proof you've healed and grown. He sees scars as what connect us. It's the one thing every human shares. [10:24] Matt explains that urgency comes from scale and proximity. When the threat is close, you act right away. He learned this in the Namib Desert with a pack much heavier than the others. [14:58] Matt says leaders need skin in the game. You need one signal you can actually feel. Start by observing and understanding before you act. [16:47] Matt breaks it into two modes. The war of the knife and the war of the map. One is emotional. The other is strategic. Good leaders know when to step back. [22:07] Matt reframes kidney donation as something gained. Not something lost. He found purpose in it. And the real gift was being useful to someone else. [29:11] Matt believes endurance matters more than courage. Courage is short. Endurance stays. Most missions are lost first in the leader's mind. [32:41] Matt shares that kidney donors often show higher empathy. But endurance is something anyone can build. Leaders can grow their capacity over time. [34:41] Matt talks about the pushback at home. His wife was against the decision. He weighed the risks and trained hard. Walking away was not an option for him. [39:18] Matt says find a real mission with real stakes. Do it with others and for others. That's how you create scars that matter. [41:01] And remember..."Desire is the key to motivation, but it's determination and commitment to an unrelenting pursuit of your goal - a commitment to excellence - that will enable you to attain the success you seek." - Mario Andretti Quotable Quotes "A scar is the spot where you've grown more than others." "It's not win, lose, or draw. It's win, learn, or die." "There's nothing you can't do if you're doing it with and for others." "More often than not, holding on a little bit longer turns out right." "Make good scars. You'll never regret it. The rest is just Netflix on Tuesday." "Urgency lives at the intersection of scale and proximity of threat." "When danger is close, you act in the moment." "Courage is momentary. Endurance is what carries you." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Matt Cavanaugh Website | mlcavanaugh.com Matt Cavanaugh X | @cavanaughforco Matt Cavanaugh Facebook | www.facebook.com/mlcavanaugh1 Matt Cavanaugh Instagram | @cavanaughforco

Steve Cadigan is a global talent strategist, author of "Workquake: Embracing the Aftershocks of COVID-19 to Create a Better Model of Working," and LinkedIn's founding Chief HR Officer. Steve believes the world of work is going through a "workquake" — a fundamental shift that's breaking the old employer-employee contract. At the core of it is a false premise: the idea of long-term loyalty that neither side can reliably keep. In this conversation, Steve explains why many of the world's most successful companies have surprisingly short employee tenure, why the workforce isn't disloyal but loyal to growth, and why leaders should focus less on retention and more on creating meaningful development while people are with them. For leaders navigating turnover and rapid change, this episode offers a more honest way to think about talent and what it actually takes to build teams that perform. Find episode 506 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Steve Cadigan on Retention Is Dead: The Workquake Reshaping Talent https://bit.ly/TLP-506 Key Takeaways [03:40] Steve defines a workquake as any shift so fundamental it renders the existing architecture of work obsolete. [04:46] Steve argues that most employer-employee relationships begin on a false premise — and that dishonesty is where the breakdown starts. [06:42] Steve reframes retention: instead of demanding loyalty, commit to making the employee's time with you the most growth-oriented chapter of their career. [09:12] Steve uses Chick-fil-A as a model for honest talent strategy — celebrating alumni, not just retaining them. [17:42] Steve explains how LinkedIn turned its recruiting struggle into a competitive advantage by aligning the employee experience with the product promise. [26:26] Steve warns that over-indexing on experience and ignoring transferable talent is one of the most costly mistakes leaders make today. [30:36] Steve makes the case that learning must be designed into work itself — not treated as a perk or a line item that gets cut first. [33:53] Steve challenges leaders to ask honestly which companies today are actually building for 100 years — and why so few are. [38:14] Steve argues that AI is being misused as a cost-cutting tool when its real power is making people more capable, not replacing them. [41:13] Steve leaves leaders with one directive: stop waiting for a benchmark that doesn't exist — and be willing to become one. [42:58] And remember..."Nonetheless, the only place success comes before work is in the dictionary." - Vince Lombardi. Quotable Quotes "If you want people here because they want to be here, you're running a company. If you don't, you're running a prison." "The workforce is incredibly loyal — just not to you. They're loyal to growth." "If your talent strategy is not changing as fast as the outside world, your employee relationship is near its end." "If the outside world is changing faster than the inside, the end is near." "You can't have a job today that takes someone five years to figure out." "We have so over-indexed on experience and so overlooked talent." "There is no benchmarking for this moment — you're going to have to be the benchmark." "People want to be on teams that are going somewhere." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Steve Cadigan X | @SteveCadigan Steve Cadigan Facebook | www.facebook.com/thestevecadigan Steve Cadigan LinkedIn | www.linkedin.com/in/cadigan Steve Cadigan Instagram | @stevecad

Mark Crowley's newest book is The Power of Employee Well-Being: Move Beyond Engagement to Build Flourishing Teams. For more than a decade, organizations have chased employee engagement - through surveys, gamification, perks, and wellness apps - yet the results haven't improved. Gallup now reports engagement at a ten-year low. Mark was one of the early voices questioning the engagement movement, and in this conversation he explains why the model itself is flawed. We talk about what leaders have been measuring incorrectly, what employee well-being actually means, and why the strongest predictor of team performance isn't compensation, perks, or pressure to produce. It's belonging. If you're seeing burnout, quiet disengagement, or people simply going through the motions, this conversation offers a different lens on leadership—and practical insights you can start applying immediately. Find episode 504 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Mark Crowley on Why Your Team Is Still Disengaged https://bit.ly/TLP-504 Key Takeaways [03:04] Mark explains why employee engagement flatlined. [08:09] Mark draws the line: personal well-being is on you, but how your people perform at work is almost entirely on the leader. [12:08] Mark defines employee well-being, and why wellness apps and free yoga are just band-aids. [15:26] Mark reveals the number one driver of well-being: belonging. [18:36] Mark on hybrid work: packed Zoom calendars are theater. Judge people on outcomes, not optics. [24:22] Mark pushes back on the work ethic debate, and calls out companies playing both sides of the hybrid fence. [32:59] Mark shares the story of his top performer who turned down bigger offers — for one reason her boss never expected. [38:16] Mark's fix for micromanagement: weekly individual check-ins that solve problems before they spiral. [41:30] Mark's closing insight: 95% of human behavior is driven by emotion. Stop asking what people think — ask how they feel. [43:13] And remember..."Well-being is attained little by little, and nevertheless is no little thing itself." - Citium Zeno Quotable Quotes "Once people negotiate their compensation, pay stops being a day-to-day motivator. You've got to figure out the other four drivers." "Wellness is not well-being. A free yoga class is a band-aid." "The number one driver of well-being is belonging — and most leaders never thought that was their job." "If people are feeling supported, trusted, growing, and appreciated — they will naturally reciprocate and produce at levels most leaders have never seen." "We've been misaligned to human nature. That's why engagement never worked." "Nobody can thrive without connection. The highest performing teams are the ones where everybody has each other's back." "The tighter people are, the more people feel like they can be who they are — that's the greatest driver of well-being." "Ask people how they feel — not what they think. That's where the real answer is." "Up to 95% of human behavior is driven by feelings and emotions. That's not soft, that's science." "People pour their heart into surveys and nothing ever gets done." "HR should be the advocates for people — not the C-suite's executioner." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Mark Crowley Website | markccrowley.com Mark Crowley Podcast | markccrowley.com/podcasts Mark Crowley X | @MarkCCrowley Lead From The Heart Facebook Page | facebook.com/LeadFromTheHeart Mark Crowley LinkedIn | www.linkedin.com/in/markccrowley

Mark Morgenfruh is the President and CEO of GetHRready and author of "Never Fire Anyone: A Leader's Guide on how to Lead People not Companies." He holds a Master of Human Resource Management from Rutgers University and built his no-nonsense, trust-first philosophy from the ground up. In this episode, Mark dismantles the two most common leadership failures he calls "keyboard cowboys" (leading from behind a screen) and "happy talk" (avoiding the real conversation until it's too late). He makes the case that trust isn't built through programs or policies — it's built by being a normal human being when you walk through the door. Mark introduces his values-based leadership and disciplinary model — an alternative to PIPs and terminations. He explains why firing someone is more often a reflection of a bad hire or promotion decision than a performance problem. He also challenges HR to stop being the policy police and start being an enabler of real relationships between leaders and their people. If you've ever avoided a hard conversation, put someone on a PIP, or wondered why your culture feels transactional — this episode is for you. Watch this Episode on YouTube | Mark Morgenfruh on Never Fire Anyone https://bit.ly/TLP-502 Key Takeaways [02:47] Mark explains why leaders undermine trust — even with good intentions — by hiding behind hierarchy instead of being human. [04:11] Mark expands into his two failure modes: keyboard cowboys who lead from behind a screen, and happy talk that avoids the real conversation. [07:22] Mark defines trust-based leadership — it's not the carrot, not the stick. It's simply being a normal person when you walk through the door. [14:07] Mark argues PIPs almost never work and terminations reflect a hiring failure. He offers a values-based model that moves people into roles where they can succeed. [16:24] Mark introduces a core framework from his book: employees should create more value than they consume. [19:26] Mark points out that most companies dismiss exit interviews instead of mining them for honest feedback. [20:58] Mark shows why strong relationships let you catch the unraveling early, and why waiting until the fifth or sixth waypoint is too late. [29:49] Mark reframes HR's real role — not a policy manual, not a union shop, but an enabling function that coaches people back into direct relationships. [35:08] Mark challenges companies to engage talent wherever they are, and tells leaders of remote teams exactly what they're doing wrong. [39:58] Mark closes with a clear message: kill happy talk, lead with candor, and act with urgency before the spiral starts. [42:25] And remember..."To be trusted is a greater compliment than being loved." — George MacDonald Quotable Quotes "Stop the happy talk. Stuff is going south — let's talk about what's going south and how we fix it." "A termination is a more severe reflection on the hiring or promotion decision than it is on the employee." "Trust comes from being normal. Just having a conversation with people." "You're never going to get in trouble for doing more than you have to do for a person. Period. End of story." "There's some veil that we put on when we walk through that door that is killing us in our work relationships." "You don't call when you just need something. You call just to see how they're doing." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Mark Morgenfruh Website | www.neverfireanyone.com Mark Morgenfruh LinkedIn | www.linkedin.com/in/markmorgenfruh TLP039: Humanizing Our Workplaces with Liz Ryan

Work–life balance sounds responsible. Admiral William (Bill) McRaven thinks it's misleading at best—and often harmful. In our special 500th episode of The Leadership Podcast, McRaven strips away the language leaders hide behind and replaces it with judgment, clarity, and responsibility. Instead of chasing balance, he offers a far more useful distinction: knowing which commitments are crystal balls and which are rubber balls. Some things can be dropped and recovered. Others, once broken, are gone for good. Leadership starts with knowing the difference. He's equally direct about what hasn't changed. Despite endless debate about generations, McRaven argues that the fundamentals remain stubbornly constant. People still respond to integrity. They still want leaders who work hard, stay humble, and put service ahead of ego—whether they're wearing a uniform, sitting in a classroom, or working in a corporate office. McRaven also calls out one of the most common leadership evasions: "empowerment" without clarity. Trusting people doesn't mean leaving them guessing. When expectations are vague, accountability collapses. He explains the real difference between micromanaging and leading—making sure everyone understands what good actually looks like. One of the most enduring lessons in the conversation comes from a command master chief who gave him a four-part standard that guided his entire career: Learn the business Be a good teammate Be a good person Work harder than everyone else No slogans. No shortcuts. He also reflects on the quiet dangers of overconfidence—how believing your plan is airtight can blind you to obvious risks—and why experienced advisors matter more than raw intelligence. This episode is a reminder that leadership isn't about trends or terminology. It's about judgment, responsibility, and doing the hard, unglamorous things well—consistently, and without excuses. Find episode 500 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Admiral Bill McRaven on The Leadership Myths We Keep Getting Wrong https://bit.ly/TLP-500 Key Takeaways [04:11] McRaven reveals he's a journalism major who writes poetry. [05:00] McRaven explains pressure reveals who leaders really are versus who they thought they'd be. [07:06] McRaven discusses how perfectionist leaders struggle when plans fail while adaptable "C students" often outperform. [09:06] McRaven emphasizes humility and surrounding yourself with people who'll tell you when your plan is stupid. [12:43] McRaven explains you never have perfect clarity, so rely on experienced team members who've seen similar situations. [14:44] McRaven explains why every great flag officer he knows is steeped in history and human context. [18:30] McRaven shares the command master chief's formula: learn the business, be a good teammate, be a good person, work hard. [21:58] McRaven dismantles the myth that millennials need different leadership—timeless fundamentals work across all generations. [24:11] McRaven emphasizes universal principles: be polite, be gracious, don't be the center of attention. [27:18] McRaven admits his Iraq failures with sleep and Red Bulls, then shares the lesson: six hours sleep, eat right, never look stressed. [31:33] McRaven explains combat tours leave little reading time, but staff tours are when leaders prepare by studying. [34:05] McRaven shares his biggest reversal: he preached "no work-life balance" until learning the crystal ball analogy. [41:07] McRaven explains technology always changes but leadership fundamentals stay constant: understand people and resources. [44:11] McRaven dismantles "empowerment"—leaders must first set clear expectations before backing off. [49:21] And remember..."Let no one ever say we dream too small" - Father John Jenkins Quotable Quotes "Pressure is what really shows who we are. When you do it repeatedly, you begin to overcome a lot of those shortfalls and you become a better leader." "You better have a little swagger... But don't ever mistake swagger and confidence. If you aren't humble again, that swagger will turn into hubris, and that will get you into trouble." "Hard work makes up for a lot of shortfalls. You don't have to be talented, you don't have to be overly smart, you don't have to do anything. You just have to work hard." "Some of those balls are crystal balls. And if you drop the crystal balls, they're going to shatter and you're never going to be able to pick them up again. You need to know the difference between the rubber balls and the crystal balls." "Micromanagement is not a dirty word. You don't want to spend your whole time micromanaging, but you have to make sure the rank and file that are working for you know what your expectations are." "If you think that you are the smartest man or woman in the room, if you think that your plan is going to outpace the enemies, or if you just think as a corporate leader that you have figured out all the ins and outs of the issue you're dealing with, you're going to be humbled pretty quickly." "The fundamentals of leadership did not change. The faculty, the students, the university presidents, the people I worked for, they expected me to be a good leader. I knew how to lead." "If you want to be good at what you do, there is no work-life balance. The fact of the matter is, something's going to have to be sacrificed because if you want to be good at what you do, you are going to have to come in early, you are going to have to work hard, you're going to miss anniversaries." "Your responsibility as a leader is to make sure the men and women working for you are the best they can be... You have to have trained them well, you provided them the resources." "Leadership is rarely a solo effort. It's a team sport. And you better have a good team surrounding you so you can find out where your shortfalls are and make sure, again, you don't walk into a minefield." Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com William H. McRaven Instagram | @williamh.mcraven

Oli Raison, co-founder of Safarini Leadership, designs immersive leadership expeditions in Kenya that combine cultural exchange with Samburu elders, wilderness trekking, and deep reflective coaching. In this conversation, Oli challenges one of leadership's most entrenched assumptions: that resilience is about individual grit and mental toughness. Drawing on the Samburu concept of naboisho—interdependence—he shows how real resilience is built through collective support, not solo endurance. He also names the single most important question leaders need to ask when entering any new culture or organization: What assumptions am I making? The catch? Most assumptions are invisible to us because they feel like "normal." Oli also explores why many wilderness and offsite leadership experiences fail to create lasting change, and shares his solution: a three-phase transformation framework—preparation, immersion, and integration—shaped by the work of past podcast guest, Joe Pine. This episode is an invitation to question your cultural defaults, rebuild genuine human connection, and develop a healthier relationship with time—so your leadership, and your team's resilience, can actually endure. Find episode 498 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Oli Raison on Why Grit Isn't Enough: Rethinking Resilience in Leadership https://bit.ly/TLP-498 Key Takeaways [04:12] Oli says the leadership assumption consistently dismantled his resilience—the Samburu are resilient through interdependence called "naboisho," not grit. [07:00] Oli identifies profound learning as the importance of having a shared sense of purpose and a very strong shared set of values. [08:31] Oli responds that people have very different expectations of leadership in different cultures around the world. [10:11] Oli reveals the Samburu doesn't have words for anxiety or depression and you'll certainly never meet somebody who knows somebody who committed suicide. Oli notes loneliness is now as damaging for your health as smoking 15 cigarettes a day. [12:00] Oli responds I think too much comfort can be a bad thing and people get discombobulated easily if things don't go quite to plan. [14:35] Oli answers the critical question leaders should ask: what assumptions am I making? Because we don't realize we're making assumptions. [17:07] Oli explains African societies have a fundamentally different understanding of time where there's always enough time. [20:10] Oli explains the Samburu are very spiritual people connected with their ancestors and you're also connected with your descendants. [22:30] Oli says mindset adjustment happens organically from just being offline during 10-day expeditions with six days of camel-supported trekking. [24:53] Oli describes their three-phase structure: preparation, immersion, and integration with coaching sessions at two, four, and six weeks after. [29:20] Oli responds his long-term impact is about flourishing, particularly helping men dealing with anxiety, depression, and suicidality. [31:43] Oli states his aspiration: how can we create workplaces, organizations and teams that flourish? Because that's when people really do their best work. [33:45] Jan shares his realization about keeping fingers on the keyboard versus closing the laptop because the most important thing is that person in front of you. [35:56] And remember..."One way to get the most out of life is to look upon it as an adventure." - William Feather Quotable Quotes "The Samburu, what makes them so resilient is this concept of interdependence, this reliance, this collective reliance on one another...if my cattle get wiped out because of a really challenging drought, I know that my neighbors are going to step in and they're going to give me some of their cattle." "Naboisho is a word in their language which kind of roughly translates to coming together or unity. And they often say things like 'we are because they are,' that we are all sort of in this together." "This is a society that doesn't have words for anxiety or depression. And you'll certainly never meet somebody who knows somebody who committed suicide...loneliness is now as damaging for your health as smoking 15 cigarettes a day." "In the west, we think of time as a commodity. We think of time as something that can be saved, it can be wasted, it can be lost. And as a result of that, I feel that time is the master of us and we are not the master of time." "The Samburu always say there's always enough time because they don't think of time as this continuous thing...time occurs when events happen, it's more relational and it's more eventful." "What assumptions am I making? And this is tricky, right, because a lot of the time we don't realize we're making assumptions." "We don't need to be experts, but we do need to be detectives...what assumptions am I making that might be getting in my way?" "All of this technology is actually causing our brains to operate on a frequency that is not conducive with creative thought at all. And by being in nature, just that alone creates an environment for people to have some really powerful insights." "I think one of the things that people come away with is I really need to take more time out to just contemplate and to think. You know, think about your business, think about your life. We don't take time to think anymore. We're just reacting." "This obsession with hyper productivity is actually just, again, it's all distraction, you know, it's taking us away from just being with ourselves in the moment or being with somebody else." "In 1990, the average man had five close friends and now he has one...every minute that we spend on a device, on a phone, on a laptop, thinking that we're connecting is a minute that we're not spending really connecting with somebody." Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Oli Raison LinkedIn | www.linkedin.com/in/oli-raison-1107aa11/ Safarini Leadership Website | www.safarinileadership.com Safarini Leadership LinkedIn | www.linkedin.com/company/safarini-leadership Safarini Leadership Instagram | @safarinileadership

Mark van Rijmenam is a futurist, award-winning keynote speaker globally ranked as number one in his field. Salesforce recognizes him as a leading voice in AI. His latest book, Now What: How to Ride the Tsunami of Change, is available now, and he's the founder of FutureWise. In this episode, Mark challenges the assumption that faster change requires faster action. He argues that organizations moving at breakneck speed with AI and emerging technologies often skip the critical step: pausing to think about consequences. Mark introduces his three E's framework—educate, experiment, execute—as a systematic approach for leaders navigating exponential technological convergence. He emphasizes that while root knowledge becomes obsolete, skills like adaptability, strategic foresight, digital literacy, and ethical grounding become essential for building resilience in uncertain futures. In this episode, you'll discover how to lead through exponential change without losing your humanity, your judgment, or your competitive edge. Find episode 496 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Mark van Rijmenam on Why Faster Change Doesn't Mean Faster Action https://bit.ly/TLP-496 Key Takeaways [02:14] Mark circumnavigated Australia on bicycle in 100 days, raising $25,000 for Dutch children's cancer fund. [04:19] Mark said the most important starting point is becoming aware and educating yourself on all emerging technologies, not just AI. [08:19] Mark explained we discover AI rather than invent it, so we need to slow down and think instead of rushing forward. [14:46] Mark's digital twin can be WhatsApp'd 24/7 in 29 languages to answer deeper questions about his book. [16:17] Mark hopes in 10 years leaders will ask "how could we have been so stupid to move so fast?" [19:42] Mark recommends the three E's framework: educate, experiment, then execute what works best. [21:52] Mark insists leaders must understand technology implications or they'll dismiss great ideas they don't understand. [25:15] Mark said we need authentic human leaders because a machine-run society would be efficient but unpleasant. [29:51] Mark hopes technology convergence will foster humility and help us live in tandem with nature. [36:58] Mark said focus on analytical skills, adaptability, foresight, digital literacy, ethics, creativity, and collaboration. [39:07] And remember..."Our intuition about the future is linear. But the reality of information technology is exponential, and that makes a profound difference. If I take 30 steps linearly, I get to 30. If I take 30 steps exponentially, I get to a billion." - Ray Kurzweil Quotable Quotes "Leadership today in this fast changing world is different from leadership yesterday. The world of yesterday is no longer." "We don't invent AI, we discover AI. And that is a completely different perspective that has a big effect on everything that we do." "A lot of the big tech companies don't even understand the LLMs that they're building. They don't understand how they operate, which is really problematic." "Critical thinking is under siege because of these large language models, but we still need to think ourselves." "It's a bit of a paradox. You think you need to move faster and faster because the world is changing faster and faster. But you also need to build in moments to pause and reflect." "It's nice to be the first to market, but often it also comes with all the R&D and all the problems. Sitting back a little bit longer will help you move faster in the end." "Static knowledge is sort of dead. We need to have dynamic interactions." "AI and capitalism is a perfect storm where they really feed into each other." "If we don't educate people how to leverage AI, how to deal with AI, they might think it cares about you." "If we're going to end up in a society that's run by machines, it will be a very not pleasant society to live in." "We are social animals. We need that social interaction." "History doesn't repeat itself, but it certainly rhymes." "Continually running faster and faster to grab more and more money might not be the best solution in the world where we built extremely powerful tools." "Root knowledge is sort of becoming out of date because you can just look up with the click of a button." "You're not going to have one career anymore. You're going to have multiple careers in your lifetime and potentially even have multiple careers at the same time." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Mark van Rijmenam website | www.thedigitalspeaker.com Mark van Rijmenam X | @vanrijmenam Mark van Rijmenam LinkedIn | http://linkedin.com/in/markvanrijmenam

Mark Steffe is President and CEO of First Command Financial Services, bringing over 30 years of financial services leadership. In this episode, Mark explains why he left his dream job working with ultra-high-net-worth families to serve military members who truly need financial guidance. He shares how military families face unique challenges including frequent relocations, spouse underemployment, and modest pay, requiring advisors who understand their sacrifices. Mark demonstrates how building trust and psychological safety enables difficult financial conversations, comparing financial advisors to doctors who need honest patient information. He outlines his quality control approach for serving the tight-knit military community, emphasizing mission alignment, compliance-first culture, and protecting reputation. Discover practical strategies for leading with mission over metrics, building trust for difficult conversations, and coaching teams to improve rather than simply demanding better results. Find episode 494 on The Leadership Podcast, YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Mark Steffe on When Leadership Is About Who You Serve https://bit.ly/TLP-494 Key Takeaways [04:06] Mark explains he left ultra-high-net-worth services because he wanted to change lives, not just help wealthy people get wealthier. [07:26] Mark reveals how much military families sacrifice, putting our interests and safety ahead of their own. [11:34] Mark notes COVID year one was easier as crisis mode, but year two's transition back proved harder. [14:34] Mark explains First Command uses AI for exponential growth without adding employees, upskilling workers instead. [17:27] Mark credits Simon Sinek's "Start with Why" for emphasizing communicating the why, not just what and how. [21:54] Mark reframes the financial mess as reflecting "how busy you've been taking care of everybody else," not personal failure. [27:42] Mark outlines quality control requires mission-aligned hiring and rejecting the false choice between profitability and compliance. [33:13] Mark tells his "throw strikes" story: His son didn't need parents yelling commands, he needed a coach to fix his mechanics. [38:52] And remember..."Knowledge will forever govern ignorance; and a people who mean to be their own governors must arm themselves with the power which knowledge gives." - James Madison Quotable Quotes "Our job was to help wealthy people get wealthier. I wanted to change lives instead." "If Jack's not throwing strikes, he doesn't need someone to yell at him to throw strikes. He needs the coach to walk out to the mound and help him adjust his mechanics." "If employees aren't performing at the level you need, it's not because they don't want to. They don't know how yet." "What became an accommodation for concern of people's health and safety became an entitlement." "We can either be profitable or we can be compliant. The answer is always AND—we have to be profitable AND we have to be compliant." "Early in your career you get promoted for what you do. Later, it's how you lead, how you communicate, how you paint a vision." "Your messy finances are a reflection of how busy you've been taking care of everybody else, not personal failure." "If you take care of your clients and do the right thing for them, the profits will show up." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Mark Steffe Website | www.firstcommand.com Mark Steffe LinkedIn | www.linkedin.com/in/mark-steffe Below are two articles from Mark about his leadership philosophy and communication strategies and the financial challenges facing military families and the importance of financial advisors. ● https://medium.com/authority-magazine/impactful-communication-mark-steffe-of-first-command-financial-services-inc-on-5-essential-e60d3e4855f7 ● https://usveteransmagazine.com/usvm/helping-military-families-overcome-historic-money-struggles/

Jinky Panganiban serves as Professor of Practice at the University of Oregon's Sports Product Management Program, founder of 1969Blue Consulting, and founding member of Oregon Sports Angels. She is a former Vice President and General Manager at Nike with over 20 years of global executive experience. She led multibillion-dollar businesses across Asia Pacific, North America, Latin America, and Europe. In this episode, Jinky reveals why "fitting in" kills leadership potential and how your cultural background becomes your superpower in global business. Jinky explains how the sports product industry has built intentional leadership development by translating a shared mission to fit local cultures instead of forcing one uniform way while maintaining a unified mission. She addresses the volatile state of global trade by emphasizing curiosity and critical thinking as essential skills for the next generation. Jinky argues that despite rising nationalism and tariff threats, consumers are already voting for a borderless world through their digital behavior and content consumption. In this episode, you'll discover how to leverage your cultural background as a superpower, build high-performing global teams, and lead with authenticity in an increasingly connected world. Find The Leadership Podcast episode 492 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Jinky Panganiban on Stop Fitting In https://bit.ly/TLP-492 Key Takeaways [04:09] Jinky describes how she started at Nike through a blind ad in Manila and was handpicked to help build Southeast Asia operations. [06:26] Jinky reveals how three white male mentors helped her realize her cultural background was her superpower. [09:47] Jinky explains that great leadership starts with being—knowing who you are and what you stand for—not just the doing of checking off deliverables and performance goals. [12:51] Jinky distinguishes influence from selling. [13:42] Jinky describes how SPM deliberately keeps students in the same project teams for 18 months because leadership is formed in the messy middle when deadlines are tight and not everybody agrees. [17:12] Jinky explains the collective industry commitment to raising next-generation leaders who will progress the culture. [20:32] Jinky demonstrates how global brands must translate their message locally. [25:17] Jinky shares how mentor Kate Delhagen gave her courage to leave corporate and explore angel investing. [28:58] Jinky describes her current advisory work with startup brands where she's both business advisor and biggest cheerleader, modeling what Kate did for her. [31:04] Jinky argues that despite borders and tariffs, the next generation of consumers already thinks globally through social media and digital platforms, celebrating differences rather than fearing them. [34:09] Jinky emphasizes that curiosity combined with critical thinking—vetting sources and asking why—is essential for navigating today's information-saturated world. [37:26] Jinky encourages everyone to celebrate where they've come from because there's only one of you, and you can't be more original than that—your background is your competitive advantage. [ ] And remember… "To be one, to be united, is a great thing, but to respect the right to be different is maybe even greater." – Bono Quotable Quotes "There's only one of you, so you can't be more original than that." "My cultural background and where I came from and all of my lived experience actually isn't something that I should shy away from or even be embarrassed about, but actually use it to my advantage and actually leverage it." "Great leadership starts with being. It's knowing who you are, what you stand for, and how you show up, especially when no one's watching." "We believe that leadership is formed in the messy middle. You know, when the deadlines are tight, the tempers are like rising and then not everybody's agreeing, but then you still have a deadline to hit." "Global doesn't mean uniform. The best teams share common purpose but express it in ways that feel very local." "Even if we put borders around things, the consumers will vote anyway to go beyond borders. Ideas, innovation, their talent, creativity, I don't think it carries a passport." "Human leadership never goes out of style." "Learn to lead yourself first. Build credibility, make sure that you practice empathy, and then lead through action and not titles." "If you don't know how to work in teams, you cannot work in the industry." "It's not so much exporting the culture, it's about translating it so that it works for everybody." "Cultural intelligence or cultural fluency is really critical because I've seen how that has become the one skill that could bridge global teams and communicate even beyond language." "Making sure that you find sources that are credible. Not just take things face value. Critical thinking is also something that's really important to ask the question why." "Culture, whether that's country culture or community culture, it's something to leverage, and it could always be a superpower for you." "We want to make sure that we leave this place better than we found it." Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Jinky Panganiban LinkedIn | http://linkedin.com/in/jinky-panganiban

Katie Lefkowitz is a neuroscience-trained entrepreneur and the founder and CEO of Harken Foods who's reinventing candy with gut health at its core. In this episode, Katie reveals how her neuroscience background taught her to demand feedback systematically and observe behavior over words—skills that proved universal across consulting, scaling, and founding companies. She shares why she chose measured growth at Harken after experiencing Caulipower's explosive trajectory. Katie explains how the "seven questions framework" helps teams navigate the market's rapid shifts by keeping core values fixed while pivoting operational tactics. Discover practical approaches to data-driven decision-making, building authentic workplace culture, and leading through uncertainty without losing sight of core values. Find The Leadership Podcast episode 490 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Katie Lefkowitz on Reinventing Candy and Culture https://bit.ly/TLP-490 Key Takeaways [03:03] Katie explains her neuroscience background taught her the scientific method, helping evaluate questions less emotionally and with reduced bias. [04:05] Katie describes how all decisions need to be based in data, seeking feedback from every person on the Harken team. [05:44] Katie shares Harken was created after a health scare related to colon cancer introduced her to food as medicine. [07:25] Katie explains Caulipower grew as the fastest growing brand in all of CPG, but for Harken she wants to be more measured. [09:03] Katie confirms the Caulipower success gave her confidence to go at it alone with Harken. [09:48] Katie reflects on trying to be what she thought a leader looked like, being insecure about her age and gender. [11:45] Katie explains there will always be some imposter syndrome, but having Harken within her control has helped relieve that feeling. [13:20] Katie recalls a pitch where the first person said her product doesn't taste good, leaving her crying in the cab to the airport. [15:25] Katie describes watching if people take a second bite during tastings because behavior tells more than words. [16:36] Katie emphasizes listening more than talking as the key leadership lesson. [17:29] Katie explains the company uses Southwest Airlines' seven questions framework where core values don't change but goals and focus do. [19:05] Katie notes that running decisions through core values becomes second nature and prevents losing time on wrong priorities. [20:18] Katie states at their early stage it's about hiring people who believe in what they're doing because culture is what happens when she's not in the room. [21:44] Katie explains parents understand prioritization better because anything to get more time with their kid is of high value. [23:40] Katie reflects that taking pauses to pick up her kid allows her to process things better and make better decisions. [24:46] Katie advises knowing what motivates you—autonomy, mastery, purpose or status, wealth, power—and making decisions based on who you actually are. [27:41] And remember... "If there is no struggle, there is no progress." – Frederick Douglass Quotable Quotes "If you're not telling me I'm doing something wrong or questioning what I'm doing, very frequently, I'm gonna have a problem with that because there's no way that I'm doing everything right." "Listen more than you talk. You will always get a lot more from really hearing people than you're ever going to get from talking at them." "When you're just yourself, it actually comes off much more authentic. And it's those relationships that you're holding yourself back from if you're not able to be your full self." "Have confidence in yourself, own who you are. And it'll actually take you much further than trying to fit into some old mold." "All decisions just need to be based in data and not necessarily, you know, stories." "It's about keeping your core values and making sure that runs through every decision that you're making." "My time is my most valuable resource, not only to myself personally, but to the company." "Taking that pause actually allows me to process things much better. And having that breathing room, I think I just make better decisions." "Know what motivates you... Not who you want people to think you are, but who you actually are." Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Katie Lefkowitz Website | https://harkensweets.com Katie Lefkowitz Facebook | www.facebook.com/people/Harken-Sweets/61551227397377/?_rdr Katie Lefkowitz LinkedIn | www.linkedin.com/in/katielefkowitz Katie Lefkowitz Instagram | @harkensweets TLP478: The Consequences of Inaction with Nick Cooney TLP472: Embracing Uncertainty with Dr. Margaret Heffernan

Bernie Banks is a professor and institute leader at Rice University and co-author of "The New Science of Momentum: How the Best Coaches and Leaders Build a Fire from a Single Spark." As a Brigadier General, he led West Point's Department of Behavioral Sciences and Leadership in his final military assignment. In this episode, Bernie decodes how fleeting moments morph into sustained momentum. Drawing on eight years of research, over 250 interviews and thousands of survey responses across sports, business, politics and the military, Bernie shares a tried-and-true model leaders can use to spark movement, sustain it, and redirect it when needed. Momentum doesn't happen by accident—it's built through small wins, clear culture, situation-readiness, and intentional follow-through. Whether you're leading a team, an organization, or your own career, listen in for practical tools to recognize the early spark, harness the energy, and turn it into a flame that drives real progress. You can find episode 488 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Bernie Banks on From Fleeting Moments to Sustained Momentum https://bit.ly/TLP-488 Key Takeaways [03:27] Bernie explains the book originated from the 2017 Super Bowl when the Patriots came back from 28-3 to win against the Falcons. [06:39] Bernie explains momentum is overlooked because people view it as common sense rather than a vital leadership skill. [08:23] Bernie outlines the momentum model starts with leadership setting culture, then moving into preparation where leaders actively seek to generate momentum. [11:29] Bernie uses Nvidia as an example, explaining they made strategic decisions long ago to prepare for the AI revolution. [14:05] Bernie emphasizes "culture is not what you talk about, it's what you tolerate, it's what you reinforce." [15:35] Bernie shares Alan Mulally telling a disruptive Ford executive they needed a transition conversation because those behaviors wouldn't be tolerated. [19:23] Bernie quotes Warren Buffett on hiring: look for smart, driven, and principled people, never hiring someone high on the first two without the third. [21:57] Bernie explains hiring depends on whether you need to maintain or innovate. [25:05] Bernie advises being open and honest with people about gaps they'll have to address for the new reality. [27:39] Bernie explains momentum requires both managers who optimize systems and leaders who produce change. [30:36] Bernie notes the most effective leaders were high on both people and results orientation. [33:17] Bernie discusses the Pygmalion study, stating people rise to the level of expectations when leaders show vested interest in their well being. [34:51] Bernie explains he replaced "failure" with "embrace challenge" because failure has negative connotation and finality. [37:23] Bernie emphasizes intentionality matters, explaining legacy means our story will be told by others, not ourselves. [41:44] Bernie closes stating "momentum is leader business" and the book is designed as a how-to guide with immediate actions. [44:30] And remember…"The world is wide, and I will not waste my life in friction when it could be turned into momentum." - Frances E. Willard Quotable Quotes "Culture is not what you talk about. It's what you tolerate. It's what you reinforce." "Results are one thing, but the how matters." "Momentum is not something they stumbled upon. It was something they actively sought to generate." "People will rise to the level of your expectations so long as they believe you have a vested interest in fostering their well being and that you're equipping them to meet those expectations." "In the best organizations, accountability is the word, and in many organizations, accountability is a bad word." "Challenges can lead to opportunities, and we can always learn things along the way as we push through challenges." "Legacy comes from the Latin word legatus, which means people, person, delegated, which means our story will not be told by self." "Be intentional. The great leaders are." "Momentum is a leader business. " "A core obligation of every leader is to put their people in a position to win." "You don't put people in a position to win by watering down expectations." "Wherever there's a challenge, there's an opportunity." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Bernie Banks Facebook | www.facebook.com/bernard.banks.9 Bernie Banks LinkedIn | www.linkedin.com/in/bernard-bernie-b-4458003

Lauren Wittenberg Weiner is a speaker, business therapist, and bestselling author of Unruly: Deconstruct the Rules, Defy the Norms, and Define Your Success. In this episode, Lauren shares the pivotal moment that crystallized her unruly philosophy. When told she couldn't do something, she learned to transform that doubt into motivation rather than letting it paralyze her. She explains how reframing negative feedback as challenge fuel drives her leadership. Lauren explains the difference between gatekeepers who clone themselves and gateways who open doors. She tackles the transactional trap and why building an unconditionally supportive village matters more than networking scores. Lauren discusses managing multiple demanding roles through ruthless curation of priorities. She emphasizes that priorities must be constantly reassessed as circumstances change. Listen to this episode to learn how breaking free from conventional expectations can lead to more authentic success and fulfillment in both leadership and life. You can find episode 486 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Lauren Wittenberg Weiner on Unruly: Deconstruct the Rules, Defy the Norms, and Define Your Success https://bit.ly/TLP-486 Key Takeaways [02:36] Lauren reveals she almost joined the circus as a dancer between college and graduate school after a friend who was a trapeze artist convinced her. [04:09] Lauren explains the philosophy of "unruly" crystallized over many years, starting when she was a "good girl" who did everything expected of her. [09:12] Lauren discusses her "prove me wrong" attitude, explaining she reframes negative feedback as a challenge rather than trying to forget it, using research about not thinking about a white bear. [13:09] Lauren outlines her three-step framework: know the rules, find the space between them, and change them when needed. [15:42] Lauren clarifies she's "not a big believer in breaking the rules" but rather in knowing what rules say, finding space within them, and changing them consciously and thoughtfully when they don't work. [22:16] Lauren describes the shift from leaders being "gatekeepers" who pick people who look and think like them to being "gateways" that allow different people to prove they're qualified. [25:28] Lauren discusses transactional versus non-transactional relationships, and emphasizes the importance of having an "unconditionally supportive village" of people who pick you up when you're down and cheer for you unconditionally when you succeed. [29:23] Lauren explains how redefining luck as preparation influenced their breakthrough when winning a $200 million SOCOM contract, saying "we didn't get lucky, we were prepared." [33:48] Lauren discusses "ruthless curation" of priorities as an iterative process, using the example of her kids being a priority but their spirit week costumes not being her priority. [37:54] Lauren advises her 35-year-old self to "stop worrying about what anyone else thinks, figure out what you want" and own your decisions without feeling guilty. [40:25] And remember…"Never assume you can't do something. Push yourself to redefine the boundaries." - Brian Chesky Quotable Quotes "Just because you can do something doesn't mean you have to." "You can't hack your own psychology. You can't stop doing what your brain is going to make you do, but you can move around it and understand it and use it to your own advantage." "It's not about bringing people in that aren't qualified. It's about allowing people to show that they're qualified, even if they don't look or think or have gone on the exact same trajectory that everyone who came before did." "Transactional begets transactional and non transactional begets non transactional." "You've gotta have the same people who will pick you up when you're down and who will cheer for you unconditionally when you make it." "Stop worrying about what anyone else thinks, figure out what you want." "Nobody else gets to define for you what makes sense for you, but then own your decisions." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Lauren Wittenberg Weiner Website | https://laurenwittenbergweiner.com Lauren Wittenberg Weiner Ted Talk on ""Credibility and Connection Through Thoughtful Authenticity ": https://www.youtube.com/watch?v=2BjOjr7FLyI Lauren Wittenberg Weiner Podcast | Unruly The Podcast Lauren Wittenberg Weiner Facebook | www.facebook.com/TheLaurenWittenbergWeiner Lauren Wittenberg Weiner LinkedIn | www.linkedin.com/in/lauren-wittenberg-weiner-1732865 Lauren Wittenberg Weiner Instagram | @laurenwittenbergweiner