The CEO's Guide to Chief of Staff

The CEO's Guide to Chief of Staff

From The Modern CEO by Joe Leech

December 11, 2025 · 39 min · Season 2 · Episode 4

About this episode

This episode explores the significance of the Chief of Staff role with insights from experienced professionals.

The Modern CEO's Guide to the Chief of Staff Role In this episode of The Modern CEO, we covered the rising significance of the Chief of Staff role, joined by experienced Chief of Staff Catherine Shepherd and Nick from the Chief of Staff Association. Catherine provides an insightful look into her day-to-day responsibilities, the importance of building trust and authority, and how she amplifies the effectiveness of a Principal or CEO. Nick offers a broader perspective on the evolving nature of the role globally and identifies key indicators for organizations to know when they're ready to hire a Chief of Staff. Tune in to understand the vital role a Chief of Staff plays in enhancing leadership and operational efficiency. 00:00 Introduction to the Chief of Staff Role 00:17 Meet the Guests: Catherine and Nick 01:21 A Day in the Life of a Chief of Staff 03:11 Stakeholder Engagement and Project Management 05:25 The Fixer Role and Ad Hoc Responsibilities 08:50 Different Models of Chief of Staff 11:36 Delivering Value to the CEO 16:13 Building Trust and Authority 17:56 When to Hire a Chief of Staff 24:11 Pathways to Becoming a Chief of Staff 30:08 Finding the Right Chief of Staff 33:22…

People in this episode

Guests: Catherine Shepherd, Nick

Topics covered

  • Chief of Staff
  • leadership
  • operational efficiency
  • stakeholder engagement
  • project management

Keywords

  • trust
  • authority
  • value delivery
  • hiring indicators

Mentioned in this episode

Books & works: The Modern CEO

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