Parcel Shipping Operations: Moving Packages in Minutes with DHL
From The New Warehouse Podcast by Kevin Lawton
April 22, 2026 · 37 min
About this episode
Kevin chats with Eric Ricardo from DHL eCommerce about optimizing parcel shipping operations.
In this episode of The New Warehouse Podcast, Kevin chats with Eric Ricardo, VP of Operations at DHL eCommerce. Eric breaks down how DHL eCommerce operates within the broader DHL network and how it connects retailers to end consumers. The conversation centers on parcel throughput optimization, network design, and the balance between automation and labor. Eric shares how DHL moves millions of packages daily, manages peak demand fluctuations, and plans years in advance to maintain speed a...
People in this episode
Host: Kevin Lawton
Guest: Eric Ricardo
Topics covered
- parcel shipping
- operations
- logistics
- automation
- network design
- retail
- throughput optimization
Keywords
- DHL
- parcel shipping
- operations
- logistics
- automation
- network design
- retail
- throughput
Mentioned in this episode
Organizations: DHL eCommerce, DHL
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