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- Per-Episode Audience
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5,001 - 15,000
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On the show
Recent episodes
Building a Case for Change in Insurance with Awais Farooq (Chief Claims Officer, Venbrook)
May 5, 2026
Unknown duration
Maturity Assessments Across Sites Post-M&A with Sam Low (Global Transformation Leader - Capex Efficiency, Syngenta)
Apr 21, 2026
Unknown duration
Case Story: Workday Implementation for Frontline Employees with Eliza Fendell (Director of Technology Change Enablement, Ryder System)
Apr 7, 2026
Unknown duration
AI Application: Bottom Up Innovation vs. Top Down Governance with Leah Bray (Founder, TeamFWRD)
Mar 24, 2026
Unknown duration
Finding, Evaluating and Prioritizing AI Use Cases with Jacques McGregor (VP Digital Transformation, Marathon Petroleum Corporation)
Mar 10, 2026
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/5/26 |  Building a Case for Change in Insurance with Awais Farooq (Chief Claims Officer, Venbrook) | If your “automation” still needs a human behind the curtain, is it automation at all?In this week’s episode of the Only Constant, Awais Farooq discusses with Nellie Wartoft how insurers get stuck layering new tools on broken legacy systems, why “mainframes to cloud” is still a real transformation driver in this sector, and how leaders can avoid the “ATM with a person handing you cash” trap by fixing their ecosystem before scaling automation.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 4/21/26 |  Maturity Assessments Across Sites Post-M&A with Sam Low (Global Transformation Leader - Capex Efficiency, Syngenta) | Standardization is easy on paper. The real test is whether it still works when 25 sites all have different histories and constraints.In this week’s episode of the Only Constant, Sam Low discusses with Nellie Wartoft how to build a maturity assessment that’s consistent globally while still letting each site meet the standard in their own way. They’ll also discuss how to bucket sites by maturity, reframing maturity scores from judgment to opportunity, and use success stories to build belief across sites.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 4/7/26 |  Case Story: Workday Implementation for Frontline Employees with Eliza Fendell (Director of Technology Change Enablement, Ryder System) | What happens when your “Plan A” for change becomes impossible overnight?In this week’s episode of the Only Constant, Eliza Fendell unpacks with Nellie Wartoft how a global pandemic forced a total rethink of change communication: shifting from in-person roadshows to “roadshows in a box,” empowering managers, using gamification, and even mailing 35,000 postcards to get the message across. Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 3/24/26 |  AI Application: Bottom Up Innovation vs. Top Down Governance with Leah Bray (Founder, TeamFWRD) | AI adoption doesn’t equal AI ROI.In this week’s episode of the Only Constant, Leah Bray discusses with Nellie Wartoft how a bottom-up, intake-driven approach can democratize adoption but also create tool proliferation, duplicated efforts, and fragmented processes without governance. They unpack what “healthy grassroots innovation” looks like, why transformation offices are key to governance, and how to unlock real enterprise-level ROI from AI.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 3/10/26 |  Finding, Evaluating and Prioritizing AI Use Cases with Jacques McGregor (VP Digital Transformation, Marathon Petroleum Corporation) | Is your organization asking the wrong questions about AI?In this week’s episode of the Only Constant, Jacques McGregor discusses with Nellie Wartoft how organizations often approach AI adoption backwards, focusing on technology before business problems. They break down the three flavors of AI, explore why “Copilot” isn’t a silver bullet, and share structured frameworks for finding high-impact use cases.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 2/24/26 |  Persona Driven Transformation with Awais Farooq (Chief Claims Officer, Venbrook) | Alignment is often underestimated as a single “yes.” Transformation just doesn’t work that way.In this week’s episode of the Only Constant, Awais Farooq discusses with Nellie Wartoft how real alignment comes from designing for difference: segmenting people by adoption behavior, tailoring communication by role & channel, and using real adoption signals to adjust in real time. They also dig into why top-down cascades miss the people most impacted, how to uncover “what’s in it for me” at scale, and why premortems & postmortems are the difference between learning and repeating the same mistakes with new packaging.Awais Farooq is the Chief Claims Officer at Venbrook and a senior insurance executive, transformation strategist, and keynote speaker with nearly two decades of experience across State Farm, Farmers, Chubb, Berkshire Hathaway GUARD, and Crawford & Company.Recognized as a national voice on insurance innovation and claims transformation, Awais has spoken at leading industry conferences and executive leadership forums. His thought leadership has been featured in The Wall Street Journal and PropertyCasualty360. He holds the CPCU, AIC, and AIC-M designations from The Institutes. His upcoming book, The Future Isn’t Fully Automated: Why Humans Still Matter in a High-Tech World, examines how AI and automation are reshaping insurance while reinforcing the enduring importance of human judgment, empathy, and leadership.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 2/10/26 |  Scalable Manufacturing Transformation with Sam Low (Global Transformation Leader - Capex Efficiency, Syngenta) | If your transformation plan depends on “people will find the time,” you don’t have a plan.In this week’s episode of the Only Constant, Sam Low (Global Transformation Leader - Capex Efficiency at Syngenta) discusses with Nellie Wartoft how he rolled out eight major processes in eight months by locking in dedicated full-time resources, earning buy-in from site leadership early, and structuring the work into five clear phases (from readiness and diagnostics through sustainment).Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 2/3/26 |  Financial Fluency and Quantifying Transformation Impact with Madhav Madaboosi (Head of Digital Transformation, Midstream, BP) | Are you speaking the right language in the boardroom… or hoping for buy-in?In this week’s episode of the Only Constant, Madhav Madaboosi discusses with Nellie Wartoft how mastering core business metrics, quantifying both soft and hard outcomes, and leveraging benchmarking can make or break your next transformation pitch.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 1/27/26 |  Building Vision Slides That Work with Eliza Fendell (Director of Technology Change Enablement, Ryder System) | Ever wonder why vision statements fall flat… or never stick at all?In this week’s episode of the Only Constant, Eliza Fendell discusses with Nellie Wartoft how the “vision slide” can transform transformation initiatives from buzzword bingo into actionable, memorable narratives. She breaks down the art of making vision tangible, why simplicity and repetition matter, and how to personalize messaging in ways leaders and teams will actually remember.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 1/20/26 |  Business Leadership Needs More Transformation DNA with Hiren Dalal (Managing Director of Accountholder and Client Experience Support, Inspira Financial) | Can transformation expertise unlock a new level of leadership?In this week’s episode of the Only Constant, our guest Hiren Dalal joins Nellie Wartoft to explore the mindset transformation leaders bring to the table, why change management can’t be an afterthought across the business, and how to embed continuous improvement into every role without burning people out.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
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| 12/16/25 |  Driving High-Stakes Transformations in Healthcare with Daniel Peach (Executive Director of Clinical Innovation, AdventHealth) | In healthcare, you don't get the luxury of a 50% success rate.In this week's episode of the Only Constant, Daniel Peach discusses with Nellie Wartoft how change leaders in healthcare must plan for perfection when lives are on the line. He breaks down why physicians won't trust your data and why transformation in healthcare takes 17 years from research to implementation (and how to speed that up).Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 12/9/25 |  Inductive vs Deductive Transformation Storytelling with Christian Lundberg (CSO, Vocable Communications) | What if the biggest barrier to transformation isn't resistance but the way we're telling the story?In this week's episode of the Only Constant, Christian Lundberg discusses with Nellie Wartoft how storytelling can become a strategic tool for organizational transformation, the neuroscience behind retelling others' perspectives, and why information dilution kills even the strongest transformation messages. Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 12/2/25 |  The Zero-Budget Transformation Office with Zee Amin (Head of Transformation Management Office, AstraZeneca) | What if the secret to transformation success isn't more budget but strong, built-in accountability?In this week's episode of the Only Constant, our guest Zee Amin discusses with Nellie Wartoft how flipping the traditional funding model transforms the transformation office into a high-impact internal consultancy. They explore co-investment strategies, building trust through realistic business cases, and why being brave enough to challenge the status quo matters more than having a mandate.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 11/25/25 |  Case Study: Culture Transformation Post-IPO with Erika Schaeffer | What if the secret to rapid culture change isn't a top-down mandate, but giving your people permission to define who they want to be?In this week's episode of the Only Constant, Erika Schaeffer discusses with Nellie Wartoft how Genworth Financial transformed its post-IPO culture in under 18 months by prioritizing executive accountability, authentic engagement, and celebrating wins—from community service to costume parties—proving that culture change doesn't have to feel like a campaign.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 11/18/25 |  Building Trust with Skeptic Stakeholders with Daniel Peach (Executive Director of Clinical Innovation, AdventHealth) | You can't email your way to change, especially when your audience would rather talk to patients than check their inbox.In this week's episode of the Only Constant, Daniel Peach discusses with Nellie Wartoft how face-to-face communication trumps digital noise in healthcare, why finding change champions among frontline staff matters more than targeting leaders, and how patience and presence turn skeptics into your best advocates.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 11/11/25 |  Beyond AI Productivity Gains with Richard Wiedenbeck (Chief AI Officer, Ameritas) | AI is here to stay but how do we get more than just ‘increased business productivity’?In this week's episode of the Only Constant, Richard Wiedenbeck discusses with Nellie Wartoft how vertical AI solutions for specific workflows will deliver real results and how senior leaders must help people stretch their skillsets across broader domains while ensuring they still feel meaningful in their work.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 11/4/25 |  M&A Communications: Navigating 4 Acquisitions in 6 Months with Allison Nelik (Executive Director and Global Head of Internal Communications, MSCI) | Four acquisitions in six months? Most companies would call that ambitious. MSCI called it Tuesday.In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how they navigated the communications chaos of back-to-back M&A deals, from managing employee fears about job security to integrating entirely new cultures while maintaining business momentum.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 10/28/25 |  The Neuroscience Behind Identity Loss in Change Communications with Christian Lundberg (CSO, Vocable Communications) | What if the secret to transformation isn't overcoming resistance, but understanding what people are protecting?In this week's episode of the Only Constant, Christian Lundberg discusses with Nellie Wartoft how neuroscience reveals why our brains prioritize tribal belonging over problem-solving, the power of asking "tell me more" during value conflicts, and why early AI adopters have more in common across departments than within them.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 10/21/25 |  From Strategy to Stores: Driving Change With the Frontline with Elvin Yavuz (Change Management Lead, Circle K) | Why do so many frontline employees disengage from change initiatives within six months, even after perfect training rollouts?In this week's episode of the Only Constant, Elvin Yavuz from Circle K discusses with Nellie Wartoft how traditional top-down change management fails frontline workers, the critical importance of understanding their chaotic daily reality, and why successful change requires abandoning 50-slide PowerPoints in favor of 3-minute videos and involving employees from day one of project design.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 10/14/25 |  Case Story: Tripling Heineken's Revenue with Alina Nickolson (CTrO, Suntory Beverage) | What if the biggest barrier to transformation isn't strategy or resources, but the beliefs your people hold about what's possible?In this week's episode of the Only Constant, Alina discusses with Nellie Wartoft how she approached tripling Heineken Germany's revenue in three years by first building the right team, understanding employee beliefs through her "believe, behave, become" framework, and creating scenarios for course correction while balancing performance with transformation.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 10/7/25 |  Speed, Transparency, or Accuracy: What Actually Matters in Change Comms with Allison Nelik (Executive Director and Global Head of Internal Communications, MSCI) | If you had to choose between speed, transparency, or accuracy in your communications, which would you pick?In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how transparency has become the ultimate currency in change communications, why social media shifted our expectations of leadership authenticity, and practical strategies for balancing speed with accuracy when the world is moving fast.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 9/30/25 |  Partnering with Internal Comms with Christian Lundberg (CSO, Vocable Communications) | Why do internal comms teams and change teams clash so often during transformations?In this week's episode of the Only Constant, Christian Lundberg (CSO, Vocable Communications) discusses with Nellie Wartoft how internal communications and change communications serve fundamentally different purposes - one focused on efficient information transmission, the other on creating authentic connections that drive behavioral change. They explore the shift from one-way "newspaper" style messaging to social media-style interactive communication, and share practical strategies for building trust through vulnerability, consistency, and value-forward messaging.----Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 9/23/25 |  Why Transformation Capability Is the New Competitive Advantage with Aric Wood (CSO, Tigerhall) | Change isn't just accelerating—it's gone exponential. And most organizations are about to get left behind.In this week's episode of the Only Constant, Aric discusses with Nellie Wartoft how the pace of technological change has shifted from Moore's Law's predictable two-year cycles to explosive six-month doubling periods, why traditional change management approaches are now obsolete, and how building enterprise-level transformation offices with both hard capabilities and cultural agility has become the ultimate competitive advantage.Resources: - Listen to “CFO’s Don’t Fund Feelings”, our July 8th episode with Aric and Nellie- Check out Aric’s ROI guide for change initiatives: https://tigerhall.com/guides/how-to-measure-roi-in-a-change-initiative-a-playbook-for-proving-the-value-of-transformation-efforts Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 9/16/25 |  The Economic Model of the AI Era: UBI Funded Through Personal Data with Amelia Green (CEO of U-BI) | What if the solution to AI-driven unemployment isn't government handouts, but finally getting paid for the data you've been giving away for free?In this week's episode of the Only Constant, Amelia Green discusses with Nellie Wartoft how traditional UBI pilots fail due to unsustainable government funding, why tech giants are making record profits from our personal data, and her revolutionary approach to creating a self-funded universal basic income by treating data as personal assets that citizens can monetize.Connect with Amelia Green and U-BI:- Follow us or DM us on LinkedIn: https://www.linkedin.com/company/u-bi-impact/- Sign up for the Newsletter through our Website: UBIImpact.com Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
| 9/9/25 |  The Data Cleanliness Myth Blocking Your AI Transformation with Richard Wiedenbeck (Chief AI Officer, Ameritas) | Your AI is only as biased as the humans who created the data it learns from.In this week's episode of the Only Constant, Richard Wiedenbeck (Chief AI Officer, Ameritas) discusses with Nellie Wartoft how the myth of needing perfectly structured data for AI is holding companies back, why information sets matter more than data sets, and how AI is actually exposing the mediocre management practices we've been accepting for years.Connect with:Nellie WartoftCEO of TigerhallChair of the Executive Council for Leading Change (ECLC)nellie@tigerhall.com | — | ||||||
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