
Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Most discussed topics
Brands & references
Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇵🇭PH · Management#185500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
250 to 1.5K🎙 ~2x weekly·98 episodes·Last published 1mo ago - Monthly Reach
Unique listeners across all episodes (30 days)
500 to 3K🇵🇭100% - Active Followers
Loyal subscribers who consistently listen
200 to 1.2K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
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Total Plays
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Total Reviews
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
From 10 epsHosts
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Recent episodes
AI & Customer Experience: Why Human Skills Matter More Now
May 21, 2026
32m 37s
Contact Centres: The Brand & Customer Lifetime Value
Apr 20, 2026
21m 12s
Contact Centres: The Future Team Leader - CX & Performance Coach
Apr 6, 2026
16m 06s
Contact Centres: The Future - How AI is Reshaping & Elevating Human Skills
Mar 23, 2026
21m 16s
Incentives, Rewards & Motivation
Mar 9, 2026
36m 34s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 5/21/26 | ![]() AI & Customer Experience: Why Human Skills Matter More Now✨ | AIcustomer experience+3 | — | customer experience (CX) conference | London | AIcustomer experience+5 | — | 32m 37s | |
| 4/20/26 | ![]() Contact Centres: The Brand & Customer Lifetime Value✨ | AI in contact centrescustomer experience+4 | — | AIcontact centres+1 | — | contact centresAI+6 | — | 21m 12s | |
| 4/6/26 | ![]() Contact Centres: The Future Team Leader - CX & Performance Coach✨ | contact centre leadershipcoaching+4 | — | contact centreAI+1 | — | contact centreteam leader+5 | — | 16m 06s | |
| 3/23/26 | ![]() Contact Centres: The Future - How AI is Reshaping & Elevating Human Skills✨ | AI in contact centresfuture of customer service+3 | — | AIcontact centres | — | contact centresAI+5 | — | 21m 16s | |
| 3/9/26 | ![]() Incentives, Rewards & Motivation✨ | employee motivationincentives+4 | — | — | — | incentivesrewards+6 | — | 36m 34s | |
| 2/9/26 | ![]() Business Language, Political Spin & the Loss of Plain Speaking✨ | business languagepolitical spin+3 | — | — | — | business languagepolitical spin+3 | — | 23m 56s | |
| 1/12/26 | ![]() Standards Have Slipped: Why Leadership Needs to Step Up✨ | leadershipstandards+3 | — | — | — | leadershipstandards+4 | — | 29m 52s | |
| 12/15/25 | ![]() Team Leaders Part 2: Managing Time & Managing Work✨ | time managementleadership+3 | — | — | — | team leadersmanagement+3 | — | 29m 07s | |
| 11/10/25 | ![]() Team Leaders Part 1: People Management Without the Drama✨ | people managementteam leadership+3 | — | — | — | team leadershippeople management+3 | — | 26m 52s | |
| 10/13/25 | ![]() Time: Rethinking and Achieving Control✨ | time managementproductivity+4 | — | — | — | time managementmeetings+4 | — | 28m 22s | |
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 9/8/25 | ![]() 25 Years of Bob, Jeremy & Reality: Lessons from Building a Training Business | What does it take to build a successful sales training business - and still be laughing 25 years on? In this special anniversary episode, Bob and Jeremy reflect on the lessons, surprises, and stories they’ve collected over a quarter of a century of running a training company. One of the biggest revelations? Learning to take business a little less personally. As Bob admits, “Every knockback felt like a blow to the heart” in those early days. Over time, they learned to separate self-worth from ... | 37m 00s | ||||||
| 7/8/25 | ![]() Selling Biases: Are You Taking Choices Away From Customers? | Sales managers & salespeople: Be honest - have you ever assumed a customer wouldn’t go for the higher-priced option so you left it out altogether? You might be losing more sales than you think. It’s easy to filter choices for customers based on your own biases or assumptions, often without realising you’re doing it. But when you take the decision away from the buyer, you limit their options – and potentially their satisfaction. From choosing the “cheap” option on a customer’s behalf... | 31m 10s | ||||||
| 4/7/25 | ![]() When Values Get Quiet: Why DEI Cuts Raise Loud Questions | Are values just words on a wall? Or something you’re willing to stand by – even when it’s hard? In this episode, Bob & Jeremy take on the uncomfortable question many businesses are now facing: What happens to your integrity when you quietly scale back your DEI programme? We’re seeing it everywhere - big names like Google, Pepsi, and investment banks are stepping back from the DEI work they once shouted about. And here’s the thing: it’s not just a budget decision. It’s a values decision. S... | 34m 04s | ||||||
| 2/6/25 | ![]() Your Best Sales Conference: Improving the Impact on Sales Teams | Don't you love a sales conference? Motivating your customer-facing teams to sell with greater enthusiasm... "There, you've had your sales conference - are you more motivated now?" "Yeah!" Really? Does your sales conference actually deliver the impact you’re hoping for? You’ve invested time, energy, and budget into your annual event – but does it truly equip your team to sell more effectively? A few hours of inspiration is great, but what if your event could turbo... | 34m 09s | ||||||
| 1/22/25 | ![]() Guerrilla Marketing: Unexpected & Unforgettable Campaigns | What if marketing could be as surprising and impactful as guerrilla warfare? In this episode of The Reality of Business, Bob – an enthusiast of military history – and Jeremy share insights into the art of ambushes and raids, translating these military principles into creative marketing campaigns that surprise and engage audiences in unexpected ways. They revisit the revolutionary ideas of J. Conrad Levinson, the visionary of guerrilla marketing in the 1980s, whose concepts revolut... | 31m 08s | ||||||
| 1/6/25 | ![]() Key 2025 Business Strategies: How to Thrive in Twenty-Five! | Struggling to retain loyal customers? Feeling the pressure of rising costs or sustainability demands? In this episode, we’re to help you work out the secrets of business success in 2025 and come out stronger than ever. We kick things off with a light-hearted sketch before exploring practical strategies to keep your best customers engaged and scale your business without sacrificing quality. Using insights from trusted sources like Forbes, we'll share ways to meet evolving customer expectations... | 37m 19s | ||||||
| 12/6/24 | ![]() The Digital Nomad Podcast: The Astounding New Truths of Remote Working | Digital nomads: A lifestyle revolution or a passing trend? Can remote work truly free us from the traditional office, blending adventure with productivity? Or is it an overhyped fad destined to fade away? Join us as we explore the intriguing world of digital nomads – exploring the rise of this global phenomenon and the unexpected challenges it brings. Through engaging anecdotes and a fictional exchange between a CEO and a director debating the push for more in-office days, we reveal the reali... | 49m 07s | ||||||
| 11/15/24 | ![]() Motivation Matters: Creating a Culture that Retains and Inspires | What truly makes employees want to stay, grow, and give their best? In this insightful episode, Bob and Jeremy discuss the complex world of employee motivation and retention, blending historical perspective with actionable strategies to help you rethink workplace satisfaction. Starting with Henry Ford’s revolutionary workweek reforms, their discussion moves through decades of evolving workplace culture, reaching today’s pressing need for flexibility and autonomy. Bob and Jeremy explore Gallup... | 49m 28s | ||||||
| 10/24/24 | ![]() The Best Way to Measure Business Performance: The Truth Behind the Metrics | How do you measure a company's performance effectively? Join us for a lively exploration of performance measurement in organisations, complete with a humorous sketch that pokes fun at the murky world of target setting. We unravel the history of performance measurement, tracing its roots from the chaos of the Industrial Revolution to the precision of today's AI-driven insights. Discover how methodologies have evolved over centuries and how companies today strive to balance efficiency wi... | 48m 57s | ||||||
| 10/3/24 | ![]() Executive Coaching: How Does It Work? Where Has It Come From? Transforming The Workplace | Ever wondered how you can transform a toxic workplace relationship into a thriving collaboration? In this episode, we unravel the example case of Maureen and examine how executive coaching can turn around even the most challenging team dynamics. We delve into the core principles of coaching as a client-centered, goal-driven partnership that stands apart from traditional training methods. By exploring the evolution of coaching practices from their mid-20th century roots to today's sophi... | 40m 16s | ||||||
| 9/30/24 | ![]() Building Loyalty: How to Create a Trustworthy Workforce | In the fourth and final episode of The Reality of Business mini-series, inspired by their upcoming book Whose Side Are You On? Disloyal Bonding and Strategic Lies, Bob Morrell and Jeremy Blake uncover the essential steps to building a loyal, trustworthy workforce that will transform your business. Throughout this episode, Bob and Jeremy reflect on crucial lessons covered in the series – spotting disloyal bonding, eradicating strategic lies, and building a culture of integrity. They offer act... | 9m 43s | ||||||
| 9/24/24 | ![]() Disloyal Bonding Exposed: Protecting Customer Loyalty & Strengthening Service | In the third episode of our mini-series inspired by Whose Side Are You On? Disloyal Bonding and Strategic Lies, Bob & Jeremy continue their examination of deceptive business practices that manipulate customer loyalty – such as disloyal bonding and strategic lies. Through insightful role-plays, they reveal real-world examples: a coffee shop falsely promoting recyclable materials, a tailor’s deceptive discount schemes, and a car service misleading customers with unnecessary software upgrad... | 8m 58s | ||||||
| 9/17/24 | ![]() The Cost of Deception: How Strategic Lies Undermine Business Integrity | What happens when businesses prioritise short-term gains over long-term integrity? In the second episode of a special mini-series inspired by their upcoming book, Whose Side Are You On? Disloyal Bonding and Strategic Lies, Bob and Jeremy explore the hidden dangers of strategic lies in the corporate world. When businesses prioritise short-term gains – whether to boost senior executives’ desire for bonuses or prepare for a sale – they often sacrifice long-term customer trust and company repu... | 8m 36s | ||||||
| 9/10/24 | ![]() Disloyal Bonding: The Hidden Costs of Strategic Deception in Business | Have you ever wondered if offering a small favour to a customer could unravel an entire organization's integrity? Join Jeremy Blake and Bob Morrell as they illuminate the hidden world of disloyal bonding and strategic lies within contact centres and beyond. In this episode, inspired by their upcoming book "Whose Side Are You On? Disloyal Bonding and Strategic Lies," they uncover the ways employees create a false sense of camaraderie with customers through special treatment and discounts, ofte... | 9m 47s | ||||||
| 9/5/24 | ![]() Beginner's Guide to AI: The Evolution & Impact of Artificial Intelligence for Business | This introduction is written by an AI bot provided by the podcast broadcaster. The description is edited slightly but it saves an hour of work every time a new episode is published. Bob Morrell and Jeremy Blake unravel the intriguing evolution of artificial intelligence, from its mythological origins to today’s cutting-edge innovations. You'll learn how ancient legends, like medieval golems and modern cinematic portrayals like Ex Machina, have shaped humanity's understanding of AI. With... | 51m 38s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.
