The ResearchOps Podcast

A gem from the second half of this episode where Rohan really gets into some discussion on changing organizations by making folks uncomfortable, "they always start off as research processes and every time I roll one of these out, you realize it is cultural change within the organization, it is connection, transparency, clarity, all of the things that are necessary for any company to be able to reach whatever the next level is that they've decided is the next level." Rohan really dives into how his methods show the effects that ResearchOps has in every piece of an organization and how positive change can revolutionize a team ready to grow or challenge a status quo afraid of the next stage. Transcript available here

Join Brigette as she speaks with Jacob Burghardt about his experiences taking prior research and utilizing it to enact measurable and meaningful change on products and organizations. As research teams aggregate and synthesize research within research repositories, they eventually confront the reality that just because insights are more available, they are not guaranteed to have an impact on product. Some product people will become repository lead users – logging in from remote offices to stay connected to info about the people they are striving to serve. However, many decision-makers in evolving product organizations will become ‘distant’ from past research studies, and they will require new touch points with ‘old’ insights in order to shift their thinking and their roadmaps. Jacob will be speaking on this topic and ways to take your own previous work to new levels by showing its value across and outside of its original studies. Read the transcript here.

Implementing a research repository as a part of your UX practice requires a shift in behaviours and beliefs. In short, a cultural shift. Join us as we talk about story telling, ethnography, and libraries with Dr Emily DiLeo. Emily will be speaking about this at ReOpSConf2022, Wednesday, June 8th, 2022. Let's get a sneak peek into what you can learn, and how you might progress the cause of scaling the impact of the craft of user research in your work. Episode Transcript

A ResearchOps Toolbox: Today we have Dr Carolyn Morgan in an episode akin to 'Comedians in cars getting coffee'. Carolyn will be speaking at ReOpsConf2022 alongside Andy Garber-Browne about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and save hundreds of hours for researchers, ReOps specialists, and those who support research, by creating a database of tools according to what types of teams and industries use them. Learn all about the project, and what the team will deliver at the conference.

Today, we’re speaking with Kasey Canlas, UX Research Operations Lead at Genesys. With new Data Privacy laws frequently emerging, such as GDPR and the more recent Schrems II court decision, it can be challenging to evaluate your research practice to see if current processes are compliant. Kasey will be speaking at ReOpsConf2022 where she will give actionable steps for the audience to take to build a secure data-privacy-compliant research practice, such as how to evaluate existing processes, what information needs to be documented, along with essential steps and best practices to add to your strategy. Episode Transcript: Episode 10 ResearchOps Podcast - Kasey Canlas - Transcript

Today we have Andy Garber-Browne on the podcast. Andy will be speaking at ReOpsConf2022 alongside Dr Carolyn Morgan about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and save hundreds of hours for researchers, ReOps specialists, and those who support research, by creating a database of tools according to what types of teams and industries use them. Learn all about the project, and what the team will deliver at the conference. Episode transcript

Adam Banks is the founder & director of UX-Study, specialising in designing, building, and maintaining User Research labs and design spaces. He previously worked at Google as an audio/visual specialist, and set up much of their ResearchOps function. We have a wide ranging discussion about skills, job titles, research libraries and how to scale the impact of research.

Today Brigette Metzler is interviewing a ReOps professional, Roy Opata Olende. Roy is the ResearchOps Manager at Zapier and is passionate about developing the field of ResearchOps.

We talk to Hackney Council's Lead User Researcher, Richard Smith the man behind the Hackney Council's User Research Library. If you're new to ResearchOps, why not check out our website, researchops.community