The Restaurant Growth Show

In this episode, hosts sit down with Jason Radisson, CEO and founder of Movo. Jason shares his journey from blue-collar work to leading successful tech ventures like Uber and 99 Taxis, and how he’s now focusing on enhancing hiring, engagement, and retention for frontline workers in the restaurant and hospitality industry through Movo. They discuss the impact of technology on workforce management, the future of automation in hospitality, and how restaurant owners can streamline operations to drive growth and efficiency. Don't miss this insightful conversation packed with practical tips for embracing technology in your business. 01:55 Improving Hiring and Retention with Technology 05:32 Scheduling and Workforce Management Innovations 15:10 Scaling Companies: Lessons from Uber and 99 Taxis 19:52 Creating a Motivated and Engaged Workforce 32:05 Future of Technology in Hospitality ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode we chat with Erika Wasser, CEO and co-founder of Prospr, a platform dedicated to optimizing restaurant team management. Erika shares invaluable insights into reducing employee turnover, enhancing team communication, and leveraging technology for operational efficiency. Drawing from her vast experience, she offers practical advice for restaurateurs on building stronger, more engaged teams. Learn about Prospr's innovative solutions such as flexible scheduling, automated task management, and celebratory features that boost morale. Discover how digital tools can support managers in deskless industries, improve retention, and the future landscape of workforce management technology. Tune in for a deep dive into the challenges and solutions of running successful multi-unit operations. 03:16 Challenges in Communication and Management 04:50 The Role of Technology in Workforce Management 06:11 Features and Benefits of Prosper 10:55 Automating Checklists with Prosper 11:33 Implementing Prosper in a Fast-Paced Environment 12:43 Enhancing Employee Satisfaction and Accountability 14:31 Handling Tech-Averse Employees 15:13 Comparing Prosper with 7 Shifts 16:30 Incorporating AI and Machine Learning 17:35 Future of Workforce Management Technology 19:13 Final Thoughts and Advice for Restaurateurs ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode, hosts are joined by MaryBeth Maskovas, a data expert with a decade of experience in the restaurant and QSR industry. MaryBeth shares insights on harnessing data to tackle challenges in data implementation, customer loyalty, and marketing technology. She emphasizes understanding unique restaurant challenges, the critical role of personalized customer experiences, and the importance of leveraging AI in the evolving MarTech landscape. The discussion also covers MaryBeth's contributions to the RTN deliverables like 'Winning the Customer' project and the Restaurant Technology Network Capabilities Framework, offering strategic guidance for businesses aiming to optimize their operations and marketing efforts. 02:28 Challenges in Data Implementation for QSRs 07:01 Effective Strategies for Customer Loyalty Programs 15:19 Marketing Technology Trends in QSRs 19:06 RTN Projects and Their Impact 25:41 Future of Data and Technology in QSRs ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode, Chef David Burke shares his incredible journey through the culinary world, from starting in the 1970s to running over 20 successful restaurants. Burke discusses his unique Himalayan salt dry aging process, the challenges faced during the pandemic, and how he expanded his restaurant empire during that time. Known for his inventive approach to blending creativity with tradition, Burke also talks about the importance of giving back to the community and nurturing new culinary talent. 02:57 Balancing Tradition and Innovation 06:31 Expanding During the Pandemic 09:09 The Himalayan Salt Dry Aging Process 15:32 Embracing Culinary Diversity 18:13 Changing Trends in the Culinary World 19:01 The Role of Chefs in Community Support 19:47 Challenges and Joys of the Culinary Profession 24:10 Maintaining Consistency Across Multiple Restaurants 29:47 Future Projects and Expansion Plans 33:08 Advice for Aspiring Chefs ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai

In this episode, we chat with Naomi West, an award-winning email marketing strategist, about effective email marketing strategies for the hospitality industry. Naomi shares her impressive background in email marketing and explains how restaurant owners can utilize email campaigns to boost customer engagement and sales. We delve into the importance of clear subject lines, automated welcome messages, and personalized content for restaurant chains. Naomi also provides actionable examples and pro tips on how to maximize the potential of email marketing. Whether you're a small restaurant or a large hospitality group, this episode is packed with valuable insights to help you grow your business. Don't miss out! 01:35 Naomi West's Background and Expertise 03:49 Importance of Email Marketing for Restaurants 08:15 Building and Growing an Email List 15:30 Effective Email Content and Subject Lines 20:37 Automated Email Campaigns and Retention Tactics 30:12 Personalizing Email Campaigns for Chains 34:54 Key Metrics for Email Marketing Success ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

Welcome to another episode of the Restaurant Growth Show Podcast! In this episode, we sit down with Kenny Rose, Founder and CEO of FranShares, a Chicago-based startup that allows individuals to invest in franchises with as little as $500. Kenny discusses the opportunities and challenges in the trillion-dollar franchising industry, shares his entrepreneurial journey, and provides valuable insights into evaluating franchise partnerships. We also delve into the importance of community engagement and the potential of fractional franchising investments. Tune in for an engaging conversation filled with expert advice for aspiring franchisees and entrepreneurs. 03:01 The Concept and Impact of FranShares 05:53 Evaluating Franchise Opportunities 11:30 Success Stories and Key Factors 13:38 Future Trends in Franchising 18:18 Common Mistakes and How to Avoid Them 20:36 Funding and Support for Franchisees ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode, we feature Kasey Anton, a former Boston restaurateur turned consultant and author of the upcoming book 'Profit First for Restaurants.' With over 20 years of experience, Kasey shares her expertise on the importance of solidifying your business model and financial structure before considering expansion. From addressing food costs and labor expenses to leveraging her innovative 'Profit First' system, Kasey offers invaluable advice to help restaurants achieve financial success while maintaining growth readiness. Don't miss this episode packed with actionable insights and real-life success stories! 05:18 Understanding Financial Health Before Expansion 06:32 Key Indicators for Restaurant Growth Readiness 10:03 Building a Solid Restaurant Business Model 13:48 Addressing Third-Party Delivery Costs 15:52 Optimizing Current Operations for Growth 20:21 Introducing the Profit First System 20:45 Understanding the Business Model 21:11 Managing Cash with Bank Accounts 22:35 Allocating Funds to Different Accounts 23:21 Gamifying the System 24:30 Immediate Financial Insights 28:08 Success Stories and Case Studies 30:43 The Importance of Detailed Cost Analysis ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show podcast, we are joined by Mike McGloin, a growth strategist and founder of the Food for Thought Network, and owner of Fuse, a marketing agency specializing in food and beverage. Mike shares his journey from Yorkshire to leading innovative marketing projects in the U.S., and delves into the complexities of AI in marketing. We explore the challenges faced by restaurant tech companies in differentiating themselves in a crowded market and discuss key strategies, such as building trust and empathizing with restaurateurs. Learn how genuine human interaction and effective use of AI can make a significant impact. Tune in for an in-depth conversation packed with valuable insights and practical advice. 00:46 Mike McGloin's Journey in Food and Beverage 02:14 Marketing Technology Challenges 02:57 Standing Out in a Crowded Market 06:07 Building Trust with Digital Communication 08:07 Evaluating and Choosing the Right Technology 21:21 The Importance of Human Interaction ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show Podcast, industry veteran Jason E. Brooks returns to share invaluable insights from his over 30 years of experience in hospitality. Jason breaks down the five crucial keys to transforming restaurant management, which spell out the acronym MODEL: Master your KPIs, Owner-like Orientation, Delegate by Creating Mini GMs, Engage with One-on-Ones, and Leading with the Right Mindset. Alongside practical steps, Jason discusses how to effectively engage with team members, the importance of coaching, and the benefits of delegating tasks. The conversation also dives into topics like grill tips, the significance of acronyms, and more. Tune in to gain actionable strategies to enhance your restaurant operations and empower your team. 02:16 Introduction to the Five Keys 02:52 Key 1: Master Your KPIs 08:39 Key 2: Owner-Like Orientation 16:19 Key 3: Delegate by Creating Mini GMs 22:46 Challenges in Leadership and Team Engagement 24:46 The Importance of One-on-One Meetings 26:57 Delegation and Building Trust 30:01 Managing vs. Leading vs. Coaching 36:14 Practical Steps for Restaurant Managers ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show Podcast, hosts Gordon and Jose welcome Brent Beattie, VP of Product at 7shifts, to discuss the latest 7shifts industry study focusing on what restaurant employees want in 2024. Dive into practical strategies for improving employee motivation, reducing turnover, and fostering long-term careers in hospitality. Brent shares his diverse background, insights on integrating new technologies in restaurants, and how to balance pay and coworker relationships effectively. Learn how proper planning, use of technology, creativity, and communication can transform restaurant operations and enhance employee satisfaction. 03:06 Adoption of Technology in Restaurants 05:38 Key Findings from the 2024 Employee Report 07:15 Strategies for Boosting Employee Motivation 10:32 Balancing Pay and Coworker Relationships 15:43 Addressing Low Pay and Tough Managers 18:57 Gen Z Workers and Their Expectations 22:52 Supporting Long-Term Careers in Hospitality 26:23 7shifts' Role in Easing Management Challenges ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.Check us out: https://dynpricing.ai

In this episode, we dive deep into restaurant financial management with Tim Sernett, CPA, and founder of Financial Optics. Tim shares his 30+ years of experience, focusing on enhancing operational efficiency and profitability for independently owned restaurants. The discussion covers essential financial strategies, the importance of detailed menu costing, mastering prime costs, the impact of technology, and the significant role of financial planning in navigating economic uncertainties. If you’re a restaurant operator looking to boost your profitability, this episode is a must-watch! 02:15 Focusing on Restaurant Financial Management 05:24 Granular Profitability Analysis 09:37 Mastering Prime Costs 11:30 Embracing Technology in Restaurants 15:12 Resilience and Adaptability During Economic Uncertainty 20:48 Future Financial Challenges and Opportunities ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links: Spotify: https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWi Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178 Google: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9iMTM3MjgzMC9wb2RjYXN0L3Jzcw Amazon: https://music.amazon.com/podcasts/0087e671-d9c9-4c45-a430-51b1305b2994 RSS: https://anchor.fm/s/b1372830/podcast/rss Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ CONNECT WITH US ON SOCIAL MEDIA LinkedIn: https://www.linkedin.com/company/dynpricing-technologies/mycompany/ Facebook: https://www.facebook.com/groups/therestaurantgrowthshow/ Instagram: https://www.instagram.com/dynpricing/ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.Check us out: https://dynpricing.ai

In this episode, we dive into the innovative world of cooking shows with Lenzy Ruffin, a U.S. Army veteran turned cooking show advisor. Lenzy shares his journey from an Army officer and IT professional to an entrepreneur helping chefs turn their culinary skills into vibrant lifestyle brands on YouTube. He offers invaluable insights on how to start a YouTube cooking channel, the essentials for filming, the importance of email marketing, and the steps to turn your show into a business. This episode is packed with practical advice for chefs looking to leverage their cooking talents to build an engaged audience and generate new revenue streams. 00:57 Lenzy's Journey: From IT Professional to Entrepreneur 03:49 The Birth of a Cooking Show 04:58 The Impact of the Pandemic on the Culinary World 06:52 The Power of Email Marketing for Chefs 10:44 Launching Your Own Cooking Show on YouTube 14:02 Batch Recording for Consistent Content 14:25 Establishing a System for Consistency 15:04 Building a Lifestyle Brand 16:49 Incorporating Your Business into Your Show 17:34 Promoting Your Business Through Your Show 21:18 Engaging Your Audience and Building Relationships 25:05 Essential Equipment for Filming Cooking Content ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Audio Podcast Links Spotify | Apple | Google | Amazon | RSS | Download Leave your suggestions for new topics in the comments! We read every single one. 🙂 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Connect with us on social media LinkedIn | Facebook | Instagram | TikTok ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 👋 ABOUT Dynpricing Technologies Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele. Check us out: https://dynpricing.ai