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Recent episodes
Booked Out But Still Struggling? Here’s What’s Wrong | The Salon Rebel Podcast
May 1, 2026
Unknown duration
Burnout, Brain Fog, and Business: The Wake-up Call I Wasn't Expecting | The Salon Rebel Podcast
Apr 24, 2026
Unknown duration
Why Clients Choose One Salon Over Another | Sev The Content King | The Salon Rebel Podcast
Apr 17, 2026
Unknown duration
Why Working From Home Might Be Your Biggest Advantage | The Salon Rebel Podcast
Apr 9, 2026
Unknown duration
You’re Being ‘Too Nice’ - And It’s Backfiring | Jennifer Elliot | The Salon Rebel Podcast
Mar 27, 2026
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/1/26 |  Booked Out But Still Struggling? Here’s What’s Wrong | The Salon Rebel Podcast | 🎙️Episode 45: Are you fully booked but somehow still struggling to make a profit or worse, staring at empty chairs and wondering what you're doing wrong?In this solo episode, Charlie dives deep into the massive divide happening in our industry right now. We’re seeing two polar opposites in the same economy: salons that are absolutely smashed (doing 12-14 hour days) and salons that are literally struggling to buy groceries.What is the actual difference between the two?Charlie breaks down her "no-BS" framework for identifying exactly where your business is leaking cash. Whether it’s a pricing hole you haven’t plugged in 15 years, a "Becky" out the back shouting for bleach, or the fear of stepping off the floor—it’s time to stop the overwhelm and start leading.If you’ve been waiting for a senior stylist to "save" you or wondering why your $40k weeks haven’t hit your personal bank account yet, this episode is your wake-up call.In this episode, we talk about:The Facebook vs. Instagram Lens: Why the "professionals only" forums tell the real story of the industry.The Two Polar Opposites: How some salons are drowning in work while others are just drowning.The Pricing Trap: Why you can’t use "the salon down the road" to set your rates (and why Charlie won’t run ads for anyone until their pricing is fixed).The "Color on the Face" Rule: A lesson in team culture—why every client is everyone's responsibility, from drinks to stains.Marketing vs. Reality: Are you broadcasting a luxury experience but delivering "in-and-out" vibes?The $2,000 Mistake: Why staying behind the chair is actually capping your profit and killing your growth.Rebuilding After Loss: How Charlie lost four seniors and rebuilt her Perth salon to be better than ever in just three months.Busy but Broke? You have a Pricing Problem. (Profit margins matter more than a full book).Not Busy? You have a Marketing or Customer Experience Problem.The Goal: Moving from a "stylist mentality" to a "CEO mentality."Ready to dig yourself out of the mud? Charlie is offering a Self-Led Pricing Program that only takes a couple of hours but could save your business.The Bonus: If you mention you heard this episode, Charlie will throw in a Quick Audit of your new pricing and provide direct WhatsApp support to make sure you’re aligned for profit.🔗 https://www.thebiztoolboutique.com.au/profitable-pricing“I am 10 times more profitable now from taking myself off the floor than I was when I was behind the chair. It’s time to choose what you want to do next.”Join the Conversation:Are you navigating similar health challenges while running your salon? Do you have tips for beating the brain fog? Reach out to Charlie on Instagram or via the website to share your story.Are you a salon owner looking for mentorship? Charlie is currently taking on a limited number of mentorship clients (max 4 at a time) to help restructure salons for profit and freedom—often before even turning on the ads.🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 4/24/26 | Burnout, Brain Fog, and Business: The Wake-up Call I Wasn't Expecting | The Salon Rebel Podcast | 🎙️Episode 44: In this raw and honest catch-up, Charlie (your host of the Salon Rebel podcast) pulls back the curtain on a massive season of change. From the "excruciating" process of selling half of her e-commerce brand to navigating the physical and mental shifts of turning 40, this episode is about reclaiming time, protecting your health, and leaning into what you’re actually good at.Whether you're struggling with the "soul-killing" admin tasks of business or wondering how to navigate perimenopause while leading a team, Charlie shares her current journey and the tools she's using to stay ahead of the "fried brain" syndrome.Key Highlights From This Episode:Join the Conversation:The Big Sale: Charlie discusses the relief (and the ego-bruising process) of selling 50% of her e-commerce brand to a strategy genius. Learn why checking out of operations was the best thing for the brand’s survival.The Power of Profiling: How a meeting with Jennifer Elliot (Integrity and Values) led to a major epiphany about IT skills, admin, and the importance of having an "Amber" (EA extraordinaire) to handle the backend.The Health Wake-Up Call: Dealing with an ectopic heartbeat (6,000 palpitations a day) and the confronting reality of aging.Navigating Perimenopause & Longevity: Charlie talks openly about trying HRT and GLP-1 (Mounjaro) for weight, inflammation, and brain health, motivated by her family's history with Parkinson’s and stroke.Impact Over "Plastic": Why moving away from consumer goods and toward deep mentorship for salon owners is lighting Charlie up again.Are you navigating similar health challenges while running your salon? Do you have tips for beating the brain fog? Reach out to Charlie on Instagram or via the website to share your story.Are you a salon owner looking for mentorship? Charlie is currently taking on a limited number of mentorship clients (max 4 at a time) to help restructure salons for profit and freedom—often before even turning on the ads.🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 4/17/26 |  Why Clients Choose One Salon Over Another | Sev The Content King | The Salon Rebel Podcast | 🎙️ Episode 43: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auMost salon owners think marketing is about posting content… but the truth is, it’s about understanding why clients actually book.In this episode, we sit down with Sev — a content and marketing expert — to break down what really drives growth in a salon business. From hiring the right staff to building a client experience people can’t stop talking about, this is a masterclass in modern salon marketing. | — | ||||||
| 4/9/26 | Why Working From Home Might Be Your Biggest Advantage | The Salon Rebel Podcast | What if the way you started your salon… wasn’t how you imagined it would be?In this episode of The Salon Rebel Podcast, Charlie takes it back to where it all began — from working in a failing salon, to doing hair in the basement, to eventually building The Nest into a thriving commercial space.This is more than just a “how I started” story.It’s an honest look at what it really takes to build a salon from scratch — the messy beginnings, the uncomfortable growth stages, and the mindset shifts that most salon owners don’t talk about. Working from home gave Charlie a front-row seat to what clients truly value in a salon and just as importantly, what quietly turns them off.If you’re currently working from home, freelancing, or dreaming of opening your own salon… this episode will give you both clarity and confidence for your next step.🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: / thesalonrebelpodcast Biz Tool Boutique Instagram: / thebiztoolboutique Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 3/27/26 |  You’re Being ‘Too Nice’ - And It’s Backfiring | Jennifer Elliot | The Salon Rebel Podcast | 🎙️ Episode 41: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auMost salon owners think they have a staff problem… when in reality they have a leadership communication problem. If you’re struggling with inconsistent performance, staff entitlement, or avoiding difficult conversations in your salon - this episode breaks down exactly how to fix it using assertive leadership and clear management systems.In this episode of The Salon Revel Podcast, Charlie sits down with Jennifer Elliott, CEO of Integrity & Values, to reveal why salon owners struggle with communication - and how mastering assertive leadership can completely transform your business.Connect with Jennifer Elliothttps://www.integrityandvalues.com/who-we-are/https://www.instagram.com/integrityandvalues/ | — | ||||||
| 3/13/26 |  How Salon Owners Should Really Use Social Media | Renee Andrews | The Salon Rebel Podcast | Ep.41 🎙️Running a salon today means more than just doing great hair it means understanding how social media, Google, and online discovery influence where clients choose to book.In this episode of The Salon Rebel Podcast, Charlie Crothers sits down with Renee Andrews from Salon Society, a marketing expert with years of experience working with salons and small businesses.Renee shares the biggest mistakes salon owners make with their marketing and explains how to create content that actually attracts the right clients, not just other hairdressers.They also dive into how Google search, Instagram, and even tools like ChatGPT are changing how people find salons online.If you're a salon owner trying to grow your client base without burning out on social media, this episode will completely change how you think about your marketing strategy. | — | ||||||
| 2/27/26 |  Why Every Salon Owner Needs Tiered Pricing | The Salon Rebel Podcast | 🎙️ Episode 39: In this episode of The Salon Rebel, I’m sharing why tiered pricing for salons goes beyond just “charging more”. You’ll hear how tiered salon pricing can create a smart, scalable structure that supports your team, improves cash flow, and gives clients flexibility - without discounting your brand.If you’re a salon owner struggling with uneven bookings, awkward pay rise conversations, or constant discounting, this episode will completely shift how you think about your salon pricing strategy.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 2/11/26 |  Why Salons With Great Work Still Struggle | Meghan Hayden | The Salon Rebel Podcast | Ep.38 🎙️If your salon has great results but empty chairs, the problem likely isn’t your skill or service.It’s your salon marketing.In this episode of The Salon Rebel, your host Charlie Crothers is joined by Meghan Hayden, Founder of Plush Locks.Together, they share the real side of entrepreneurship in the salon industry.From shutting down mentorship programs, adapting to industry disruption, and building a scalable salon - to delivering life-changing hair loss solutions for women… Charlie and Meghan share powerful insights for salon ownersThis episode also reveals the Scalp 360 hair systems, the emotional reality of female hair loss, and the behind-the-scenes business decisions most salon owners never talk about. Tune in to hear about:👉How paid ads actually bring ideal clients into salons👉How Scalp 360 customised hair systems work (casting, silicone bases & hand-injected hair)👉How Megan transitioned off the salon floor without destroying the business👉Great client retention rate, but still not busy enough? Hear what you need to do👉The myth of “work-life balance” while scaling a salon or beauty business👉Motherhood, leadership, outsourcing & boundaries as a salon ownerIf you run a salon or beauty business, are thinking about paid ads for your salon, or want to understand modern hair replacement systems - this episode is for you.Key moments:00:01:00 The Circle Mentorship Fail00:06:40 Plush Locks Brand Explained00:09:00 Chinese Factories Disruption00:13:20 Introducing Scalp 36000:16:00 Custom Silicone Hair Systems00:21:00 Sponsorship and Team Growth00:26:00 Emotional Impact of Hair Loss00:29:00 Why Meghan Needed Ads00:38:00 Meta Ads Results Breakdown00:44:20 Google Reviews Strategy00:50:00 Handling Bad ReviewsIf you want to know how a salon owner juggles three businesses, gets off the floor, and fills chairs with ideal clients using ads - hit play now.-💙Connect with Meghanhttps://www.instagram.com/meghan_plushlocks/ https://www.instagram.com/plushlocks_thesalon/ -💙Connect With Charlie💙https://www.instagram.com/thebiztoolboutique/ https://www.instagram.com/thesalonrebelpodcast/ -💙About The Biz Tool Boutique 💙With 15+ years experience and a team of almost 20 - Charlie Crothers started The Biz Tool Boutique to help other salon owners increase cash flow & team performance like she has…So they can create the freedom and income they deserve.Tap Below To Access Tools and Resources for Service-Based Business Owners. https://www.thebiztoolboutique.com.au/ | — | ||||||
| 2/4/26 | How I Fixed My Inconsistent Salon Cash Flow (TRY THIS!) | Ep.37 🎙️Did January disappear before you could actually set your salon up for the year?If you treated January like a deadline for having everything figured out (but you haven’t) - don't stress. Consistency matters more than a strong January start. In this episode of The Salon Rebel Podcast, Charlie breaks down how she intentionally plans her business at the start of the year. She also explains how to stay focused, profitable, and calm all year - without the pressure of big New Year's goals.Tune in to hear about:👉 Why January is better used as preparation… and how that sets February up for profit👉 How to protect your cash flow before BAS and tax payments land👉 What to look for when auditing pricing using real breakevens and expenses👉 How to spot services that should be raised, fixed, or removed entirely👉 The simple way to make revenue more predictable across your booking calendar👉 What to plan in your team structure before performance reviews begin👉 How to grow your salon without sacrificing family time or real downtimeIn this episode, you’ll get world-class advice and insights on cash flow, pricing, ads, team structure, and energy management - especially for salon owners balancing business, family, and growth without burning out.Key moments:00:01:00 New year planning00:03:40 February is the new January00:04:40 CEO Planner for organizing ideas00:06:00 Preparing for quarterly tax payments00:08:00 Annual pricing and breakeven audit00:10:00 Profit per hour consistency 00:12:40 Reviewing and refreshing ad campaigns00:15:00 Team structure and role design00:18:00 Protecting your free timeIf you're a salon owner ready to plan smarter without burning out, press play now.-💙Connect With Charlie💙https://www.instagram.com/thebiztoolboutique/ https://www.instagram.com/thesalonrebelpodcast/ -💙About The Biz Tool Boutique 💙With 15+ years experience and a team of almost 20 - Charlie Crothers started The Biz Tool Boutique to help other salon owners increase cash flow & team performance like she has…So they can create the freedom and income they deserve.Tap Below To Access Tools and Resources for Service-Based Business Owners. https://www.thebiztoolboutique.com.au/ | — | ||||||
| 1/28/26 |  What Hospitality Teaches Salon Owners About Staff, Culture & Growth | Tim Buckton | The Salon Rebel Podcast | Ep.36 🎙️What do hotels, restaurants, and high-performing salons have in common?They all succeed or fail on the same things: Staff culture, leadership, client experience, and systems. In this episode of the Salon Rebel Podcast, your host Charlie Crothers sits down with Tim Buckton.Tim is a hospitality entrepreneur and hotel operator behind multiple restaurants, bars, and boutique hotels in Western Australia. Whilst Tim’s background is in hospitality, the lessons in this conversation translate powerfully to salons, spas, and other customer-facing businesses.If you’re a salon owner, spa owner, or service-based business owner struggling with staff retention, culture, reviews, or scaling beyond yourself, this episode is a must-watch.Tune in to hear about:✅How to scale a service business while maintaining a great culture✅Staff retention strategies that actually work✅Incentive structures for managers and team leaders✅Why Google reviews matter more than most marketing✅Pricing, transparency, and value perception for clients✅Building loyalty without discounting your brand✅Partnerships, ownership structures, and growth decisionsTim shares real-world experiences and insights from running customer-facing businesses - many of which draw direct parallels with the salon industry.Key moments:00:02:20 How Tim fell into hospitality 00:10:40 The key to higher prices00:15:40 Target market insights00:16:40 The lighting trick from a Las Vegas consultant00:25:00 How to keep top managers loyal00:27:20 Google reviews vs traditional marketing00:39:00 Managing seasonal business 00:52:40 The 235-room pod hotel00:59:40 Developing your general manager from withinIf you run a service business and want to know how successful operators actually think about staff, pricing, and customer experience, tune in now.-💙Connect with Tim💙https://www.linkedin.com/in/timothy-buckton-3aab5188-🎙️ About The Salon Rebel Podcast 🎙️Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcast/Biz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
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| 12/19/25 |  How One Founder Built a Customer Experience You Can Replicate | Mathew Pound | The Salon Rebel Podcast | Ep.35 🎙️ In this episode of Salon Rebel, Mathew Pound joins the podcast for a deep and honest conversation about his unconventional path into entrepreneurship, creativity, and business building.Mathew shares his early struggles with school, leaving finance to follow passion, and how learning to sell himself became a turning point. From launching early events and boat parties to managing multiple businesses and creative projects, this episode explores the mindset shifts required to grow without burning out.Where to find Matthew;Bright Tsars; https://brighttsar.com/Beagl Buyers Agent: https://www.beagl.au/Varsity: https://www.varsity.com.au/🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 12/12/25 |  Rapid Fire Q&As with Charlie & Amber (EA) | The Salon Rebel Podcast | 🎙️ Episode 34: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auAmber joins Charlie for a rapid fire Q&A session with no-holds-barred answers. Strap in for some honest truth bombs.🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 12/5/25 |  Is Google Still Worth It for Salons? | Sonja the Search Queen | 🎙️ Episode 33: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au🎙️ In this episode of The Salon Rebel Podcast, Charlie sits down with Sonia — the Search Queen, founder of Search Republic and one of the most influential voices in salon marketing.This conversation is packed with strategy, story, honesty and depth. From Google Ads and luxury client attraction to AI appointment setters, AEO, salon funnels, book writing, parenthood, burnout, psychedelics, boundaries and real life, it’s a masterclass AND a heart-to-heart in one episode.🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 11/28/25 |  Stop Doing It All: How to Delegate Without Losing Control | The Salon Rebel Podcast | 🎙️ Episode 32: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auI’m pulling back the curtain on EVERYTHING happening inside my world right now — from the way I’m structuring my businesses to the big decisions around leadership, delegation, and what comes next for the Salon Rebel brand.I break down my three businesses, talk through the current team setup inside The Nest, and share why apprentices aren’t just helpful — they're the future of our industry.This year has brought some huge shifts: restructuring roles, testing new managers, dividing responsibilities, and creating a leadership model that actually supports growth instead of bottlenecking it.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 11/21/25 |  DON'T Outsource a Content Creator | Meet Amber Richards | The Salon Rebel Podcast | 🎙️ Episode 31: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auIn this episode of The Salon Rebel Podcast, we're diving deep into the world of content because let's be honest, in business today, content is either the thing that propels you forward… or the thing sitting on your to-do list collecting dust.🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 11/7/25 |  Authenticity is the New Marketing Lie - Here's Why... | The Salon Rebel Podcast | 🎙️ Episode 30: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auIn this episode Charlie dives deep into a conversation about authenticity, boundaries, and the real business behind being “real” online. Together with guest Nikki Milne, they explore how your personal life influences your business mindset, why showing the real side on social media builds stronger brands, and what it really takes to balance being vulnerable and professional in today’s digital world.🎙️ About The Salon Rebel Podcast Hosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 10/31/25 |  When You Feel Like Quitting Your Salon, Watch This First | The Salon Rebel Podcast | This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.au🎙️ Episode 29: Charlie opens up about the start of 2025, a year that began with loss, uncertainty, and change. From losing staff and clients to rebuilding confidence, finding new structure, and discovering opportunity in tough times, she shares what it’s really like to go through a “salon detox.the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 10/24/25 |  Blood, Hair and Marketing | Meet Luca Vines | 🎙️Episode 28: In this energetic episode of The Salon Rebel Podcast, Charlie takes you behind the scenes of BrightTsar Studios — the new creative home for the show — with filmmaker and special effects artist Luca, Perth’s top fake blood maker turned content creator.What starts as a chat about film, creativity, and side hustles quickly transforms into a deep dive into authenticity, storytelling, and how podcasting helps business owners build real connection. Together, Charlie and Luca explore the shared artistry between hairdressing and filmmaking, the McDonald’s Effect of Reels, and why long-form content still wins hearts (and clients) in a world obsessed with fast trends.🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 10/17/25 |  From Detective to Advocate: Kristi McVee's Fight for Child Safety | The Salon Rebel Podcast | 🎙️ Episode 27: This episode is brought to you by The Biz Tool Boutique: www.thebiztoolboutique.com.auCharlie sits down with Kristi McVee, former detective turned child safety advocate, to share her powerful journey from policing to trauma-informed advocacy. After facing PTSD, leaving the force, and responding to her daughter’s heartfelt plea. Kristi has dedicated her life to protecting children, empowering parents, and transforming workplaces.🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 10/15/25 |  Talking Shop with Sharlene Lee from Circles of Hair | Part 2 of 2 | 🎙️ Episode 26 - Pt.2: This episode is brought to you by The Biz Tool Boutique: https://www.thebiztoolboutique.com.au/Charlie is joined once again by Sharlene Lee from Circles of Hair for part one of a two-part conversation in the new and improved podcast studio! Together, they dive into what it really means to be transparent on social media, what's working with marketing, and the ins and outs of managing a strong salon team.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.🎙️ About The Salon Rebel PodcastHosted by Charlie Crothers, is a journey into the heart of entrepreneurial passion and rebellion. Charlie, a multi-faceted business entrepreneur, shares the story of her life, intertwined with invaluable insights from her experiences in entrepreneurship ranging from her personal life to Salon Ownership, E-commerce Founder and Digital Creator. Each episode is a mix of the good, the bad, and the sometimes ugly realities of running a business, providing listeners with relatable content and hope. She emphasises that success often comes from stepping outside the industry 'norm.'Podcast Instagram: https://www.instagram.com/thesalonrebelpodcastBiz Tool Boutique Instagram: https://www.instagram.com/thebiztoolboutique/Find out more about The Biz Tool Boutique - Tools and Resources for Service-Based Business Owners: https://www.thebiztoolboutique.com.au/The Nest Hair Boutique: https://thenesthairboutique.com.au/ | — | ||||||
| 10/1/25 |  Talking Shop with Sharlene Lee from Circles of Hair | Part 1 of 2 | 🎙️ Episode 26 - Pt.1: This episode is brought to you by The Biz Tool Boutique: http://www.thebiztoolboutique.com.auCharlie is joined once again by Sharlene Lee from Circles of Hair for part one of a two-part conversation in the new and improved podcast studio! Together, they dive into what it really means to be transparent on social media, what's working with marketing, and the ins and outs of managing a strong salon team.Hosted by Charlie Crothers — a journey into the heart of entrepreneurial passion, rebellion, and the real-life lessons of business.This episode is brought to you by The Biz Tool Boutique, you can shop the tools at thebiztoolboutique.com.au.Where to find Sharlene:Instagram TikTokCircles of Hair Club C EducationMore from Charlie:InstagramSalon Rebel InstagramThe Biz Tool Boutique WebsiteThe Nest Hair Boutique Instagram + WebsiteCharlii.com.au Instagram + Website | — | ||||||
| 7/16/25 | Ep.25 Talkin' Shop with Biz Coach & Mentor Elsa Mitchell | We're back talkin' shop with Elsa Mitchell, the hilarious business mentor. We cover everything from her journey from hairdresser to coach, to why backing your team (especially apprentices) is the future. We get real about salon culture, the marketing shifts happening, and what it actually takes to run a successful salon in today’s world.Elsa's InstagramThe Bossy Bitch PodcastMore from ElsaMy InstagramThe Biz Tool BoutiqueThe Nest Hair BoutiqueEcomm Brand | — | ||||||
| 5/19/25 | Ep.24 New Booking Trends, Marketing & Getting New Clients | In this episode, I’m diving into some big shifts I’ve noticed in the salon world lately—especially around how (and when) clients are booking. Spoiler: last-minute appointments are the new norm, and it’s throwing a lot of salon owners off.I’m sharing some strategies to help you keep clients engaged—think email, SMS, and why just posting on Instagram isn’t enough anymore. We’ll also chat about paid ads (yes, you probably need them), how to make them work without wasting money.My InstagramThe Biz Tool BoutiqueThe Nest Hair BoutiqueEcomm Brand | — | ||||||
| 10/16/24 | Ep 23. My Latest Strategic Team Competition and What it Did For Us | I'm officially BACK and I have so much I need to tell you! In this ep, I touch on why leaving your business is the best thing you can do and how I was able to do so without it falling apart. And how, whilst I was away, I was able to double the amount of new clients with this strategic team comp. Find all the info HERE of my strategic team competition!My InstagramThe Salon Rebel InstagramThe Biz Tool BoutiqueThe Nest Hair BoutiqueQuit-Proof Front DeskCharlii E-Comm Brand | — | ||||||
| 8/2/24 | Ep. 22 Talkin' Shop With Tress from Kharma Salons | This week's episode is brought to you from Canada! I talk shop with Tress from Kharma Salons about her journey in the hair industry, from starting as a hairstylist to opening her own salon. We cover all the bases in this 2-hour podcast episode! Tress' Instagram Kharma Salons Instagram Kharma Salon My Instagram The Salon Rebel Instagram The Biz Tool Boutique The Nest Hair Boutique Quit-Proof Front Desk Charlii E-Comm Brand | — | ||||||
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