EPISODE 336 - Universal-U Staffing Solutions

About this episode

Debbie interviews Lianne Friedman about ethical offshoring solutions for NDIS and healthcare providers.

In this episode, Debbie is joined by Lianne Friedman, CEO of Universal-U. They explore how ethical and transparent offshoring can serve as a strategic solution for NDIS and broader healthcare providers, including Aged and Veterans Care, facing financial pressures. Lianne draws on her background in management consulting and healthcare to outline which operational roles - from reception, scheduling, administration, to finance and payroll can be effectively supported through offshore teams. She ...

People in this episode

Host: Debbie

Guest: Lianne Friedman

Topics covered

• offshoring
• NDIS
• healthcare
• financial pressures
• operational roles
• administration
• management consulting

Keywords

• offshoring
• NDIS
• healthcare
• financial pressures
• administration
• Universal-U
• Lianne Friedman

Mentioned in this episode

Organizations: Universal-U, NDIS, Aged and Veterans Care, healthcare

More episodes of THE SDA HOUSING PODCAST

• EPISODE 340 - A Home is more than Bricks and Mortar - Housing Hub snapshot March 2026 · May 29, 2026 · 18 min
• EPISODE 339 - Our new focus, and what to expect! · May 11, 2026 · 10 min
• EPISODE 338 - PPC Urban Data Hub · March 12, 2026 · 27 min
• EPISODE 337 - The importance of aligning OTs/SILs/SDAs to the same vision · February 24, 2026 · 22 min
• EPISODE 335 - SDA Property Resales - 2026 update · January 26, 2026 · 23 min
• EPISODE 334 - Onsite Shared Supports (OSS) - PARAMOUNT DISABILITY HOMES · January 12, 2026 · 22 min