The Sprinkler Nerd Show

Brent Garrett, The Skilled Trades Coach www.theskilledtradescoach.com In this episode of The Sprinkler Nerd Show, Andy talks with Brent Garrett, owner of Sirius Plumbing & Air Conditioning, founder of The Skilled Trades Coach, and author of 30 Days to a Better Business. Brent has lived the skilled trades from the inside. He has built companies, sold companies, rebuilt companies, coached contractors, trained technicians, and learned some of the hardest lessons a business owner can learn. One of those lessons came when the lights went out in his own office because the electric bill had not been paid. That moment forced Brent to look honestly at the business, the financials, the culture, the leadership, and his own responsibility as the owner. This conversation is for every contractor who has ever felt busy but still wondered where the profit went. Brent and Andy talk about what it really takes to build a better trades business. They discuss why sales should not feel sleazy, why technicians should be trained as experts and problem solvers, and why the customer experience starts before anyone ever knocks on the door. Brent shares his approach to needs-based selling, option-based proposals, and the "must, should, could" framework that helps customers choose what is best for their home, their family, and their budget. He explains why people love to buy but hate to be sold, and why value, likability, and affordability must all be in place before a customer says yes. The conversation also gets into one of the biggest challenges in the trades: pricing. Brent explains why contractors often undervalue themselves, why revenue can become a vanity number, and why gross profit is the number every business owner needs to understand. He makes the case that a clean truck, a professional uniform, a trained technician, clear communication, and a repeatable customer experience all have value, and that contractors should price their work accordingly. Andy and Brent also talk about marketing, Google Local Services Ads, PPC, SEO, word-of-mouth growth, and why some contractors may be spending too much with marketing companies. Brent shares how Sirius has grown through organic growth, referrals, top-of-mind awareness, and a disciplined approach to marketing spend. They also discuss AI and technology in the trades, including tools like Claude, Zapier, AI answering systems, texting, CRM workflows, and the difference between leading-edge and bleeding-edge technology. Brent's advice is clear: use technology when it improves the client experience, reduces overhead, or helps the team. Do not chase tech just because it looks exciting. This episode is packed with practical wisdom for irrigation contractors, HVAC contractors, plumbing companies, and any skilled trades business owner trying to move from owning a job to building a real company. Topics covered include: The story behind the lights going out in Brent's business Why business owners can delegate tasks but not responsibility Sales as a culture issue, not just a sales issue Needs-based selling and option-based proposals The "must, should, could" framework Why likability comes before price How technicians can sell without acting like salespeople Why "early is on time" matters The first five minutes of a service call How to ask better questions and listen with your pen Why customers choose the better option How to become your own competition Choosing the right customer for your business PPC, LSA, SEO, and marketing spend in the trades Why contractors need to understand gross profit Revenue vs. profit Why working harder is often not the answer AI tools, texting, call booking, and customer communication Leading-edge vs. bleeding-edge technology Why the magic moment still happens in the field Building a business without compromising your values Brent's message is simple and powerful: you do not have to compromise your values to build a successful, skilled trades business. You can make a fair and honest profit, serve customers well, provide for your family, support your team, and build something that lasts. Learn more about Brent Garrett and The Skilled Trades Coach at: theskilledtradescoach.com

YouTube Short: https://youtube.com/shorts/flpTuNN7vqY Summary In this episode of the Sprinkler Nerd Show, host Andy Humphrey sits down with Steve Barendt from Rain Bird to explore the company's new ESP 2-Wire Controller—a product that's making 2-wire irrigation systems significantly more approachable for contractors who may have previously avoided them due to complexity. The Origin of the Conversation Andy first encountered Steve at the IA Show, where Steve delivered an impromptu 2-minute elevator pitch on the new controller. That pitch sparked Andy's interest in Rain Bird's new approach to two-wire systems, leading to this deeper dive discussion. Steve's Background Steve brings a decade of experience at Rain Bird, including seven years on the sales team working directly with contractors in the Austin, Texas area. His background in the field informs his work as a product manager, enabling him to better understand real-world customer needs and challenges. Why "Approachable" Matters Historically, two-wire systems have been considered complex, especially around wiring specifications, connector types, and troubleshooting. Rain Bird's ESP Two-Wire Controller aims to lower the barrier to entry, making it easier for contractors—even those new to two-wire installations—to adopt the technology. The term "approachable two-wire" is intentional. Steve explains that Rain Bird designed this controller to work with standard irrigation wire and connectors, rather than requiring specialized components. As long as the wire is direct burial irrigation wire (down to 18 gauge) and connectors are rated for 600 volts, users can leverage what's already on their trucks—reducing the learning curve and installation costs. A Big Shift: De-Energized Two-Wire Path A key innovation is that the two-wire path is not constantly energized, as it is in traditional two-wire systems. Instead, it's only powered when actively running a station or performing diagnostics. This reduces heat at the connectors and decreases corrosion risks, allowing the use of standard connectors and simplifying troubleshooting. Positioning: Who's It For? The ESP Two-Wire Controller isn't designed to replace all two-wire systems. Instead, it's aimed at light commercial and large residential projects with about 12 to 30 stations—an area where contractors often debate between traditional wiring and larger two-wire systems. Key highlights: 50-station capacity (though ideal use is around 12–30 stations) Cost break-even point starts around 12 stations, lower than the 30+ typical for traditional two-wire setups Two solenoids can operate simultaneously Compatible with a standard flow sensor (hardwired) By offering a lower break-even point and simpler installation, this controller fills a gap between traditional modular controllers like the ESP ME3 and higher-end commercial platforms like LX IVM. Troubleshooting Tools and Diagnostics Rain Bird has invested heavily in diagnostics features that make this controller easier to troubleshoot: LED Feedback on Decoders: Each decoder includes red, green, and blue LEDs that indicate operational status, short circuits, and open circuits. Short Finding Mode: Allows energizing the path for diagnostics with a clamp meter. Power-Measure Mode: Helps track power issues in the field. These features empower contractors to isolate and resolve issues faster without needing advanced tools or specialized knowledge. Auto-Addressing Decoders Perhaps the most contractor-friendly feature is the auto-address functionality. Rain Bird decoders come in numbered order, and if installed sequentially, the controller will auto-scan and assign decoder addresses to stations with no manual input. This drastically reduces setup time and minimizes human error. While other systems may require manual address entry or use specialized software, Rain Bird's solution is faster and simpler—especially when paired with the mobile app. No Field Grounding Required Another simplification: unlike other two-wire systems, no field grounding is required for this controller. Though contractors can choose to ground the system if they wish, it's not necessary for functionality or warranty compliance. Connectivity and Software Integration The controller is WiFi-enabled via Rain Bird's LNK2 module. It currently connects to Rain Bird's legacy mobile app, but a transition to Rain Bird's 2.0 app and IQ 4 web platform is planned for 2025, which will bring expanded access and remote management options. Simplified SKUs and Installation Rain Bird is offering this platform with just two SKUs: the controller and a single-station decoder. That's a major advantage for distributors and contractors, who won't need to manage complex inventories of sensor decoders, grounding kits, or multi-station decoders. Behind the Scenes: Product Development Steve shared insights into the 2–3 year development timeline, which included field testing, focus groups, and engineering across multiple departments. The goal: simplify, streamline, and make two-wire technology accessible to more contractors. Multiple patents were filed as part of the innovation process, particularly around the auto-addressing and system architecture. Final Thoughts This controller isn't for every project—but that's the point. Steve emphasized the importance of positioning the right tool for the right job. When used in the right context—light commercial sites, fast food chains, hotels, and medium-size properties—Rain Bird's ESP Two-Wire Controller can offer a compelling mix of ease-of-use, cost savings, and performance. Contractors interested in learning more are encouraged to reach out to their local Rain Bird representatives via their distributor or visit the Rain Bird website for product videos and specs. Key Takeaways Designed for simplicity and approachability Compatible with standard wire and connectors De-energized two-wire path reduces risk and simplifies install Auto-addressing decoders streamline setup Troubleshooting tools built-in (LEDs, short find mode, power measure) Ideal for 12–30 zone projects Connects via WiFi and will be fully app- and web-integrated in 2025 No field grounding required Just two SKUs for the system

In this episode, Andy shares his process for manufacturing LoRaWAN wireless soil moisture sensors.

In this episode of The Sprinkler Nerd Show, host Andy Humphrey starts off with an unapologetically bold greeting to illustrate the power of authenticity and grab listeners' attention. He gives a personal shout-out to friends, mentors, and colleagues he connected with during the week—highlighting the importance of real human relationships in an increasingly AI-dominated world. From there, Andy explores the rapid growth of AI and how it's poised to deliver personalized, mass-produced podcast content—comparing it to Walmart's ability to provide inexpensive, standardized groceries. But just as many people still prefer organic, home-cooked meals, Andy argues that listeners will continue to value authentic, human-created content. He emphasizes that AI, while a remarkable tool, simply can't capture the spontaneous quirks and genuine emotion inherent in a show crafted by a real person. Ultimately, Andy encourages creators (and listeners) to lean into their unique perspectives and passions. By embracing technology where it's helpful but maintaining the "handcrafted" essence of podcasting, we can build deeper connections and a vibrant community that values the human touch—something no AI can replicate.