31 - We Work Here Now: Tales from the Self-Checkout Trenches

About this episode

Rico Savage discusses the challenges and absurdities of self-checkout systems in retail.

In this episode, the full time debut of Rico Savage is upon us! From his "Darkest Corner" Rico breaks down the everyday madness of self-checkout culture and why it somehow became everyone’s problem. We trade stories about getting flagged by machines, accidentally stealing items, and the unspoken expectation that customers now double as unpaid cashiers. Rico jumps in with some real talk about automation, jobs disappearing, and how replacing people with screens feels less “efficient” and ...

People in this episode

Host: Stale Bread

Guest: Rico Savage

Topics covered

• self-checkout culture
• automation
• customer experience
• retail
• technology
• jobs

Keywords

• self-checkout
• automation
• retail jobs
• customer experience
• technology

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