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Recent episodes
5.06 Leading Beyond Your Function: How to think and act at enterprise level
Apr 28, 2026
Unknown duration
5.05 What stops SLTs being strategic
Apr 14, 2026
Unknown duration
5.04 - Moving Between Detail and Big Picture as a Strategic Leader
Mar 31, 2026
Unknown duration
5.03 - Moving from Operational to Strategic Leadership - a COO Perspective
Mar 17, 2026
Unknown duration
5.02 Why Executive Teams Struggle Without Behavioural Awareness
Mar 3, 2026
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 4/28/26 | 5.06 Leading Beyond Your Function: How to think and act at enterprise level | Stepping into a senior leadership role is not just a promotion, it is a fundamental identity shift that reshapes how we think, act and contribute. The move from functional expertise to enterprise leadership demands a broader perspective, where success is no longer defined by one area alone but by the performance of the whole organisation.We explore the critical balance between depth and breadth, recognising that while expertise earns a seat at the table, it is strategic thinking and systems awareness that sustain influence. Building confidence to contribute beyond our specialism becomes essential, even when we feel out of depth. Asking better questions, challenging constructively and connecting decisions across the business are key to adding value.Equally important is understanding our impact as leaders. We set the tone, consciously or not. The idea of an emotional thermostat highlights how our behaviour, language and presence shape culture, expectations and what becomes tolerated. Small shifts in how we show up can have significant organisational impact.Finally, accountability evolves. We move from reporting activity to owning outcomes, focusing on enterprise impact rather than functional outputs. This shift enables stronger strategic leadership, better decision making and more aligned senior teams.Key points discussedThe identity shift from functional leader to enterprise executiveBalancing depth of expertise with breadth of strategic thinkingBuilding confidence to contribute beyond subject matter expertiseUsing questions to add value at senior leadership levelThe emotional thermostat and its impact on organisational cultureHow behaviours signal what is tolerated within a businessMoving from activity reporting to accountability for outcomesThe importance of collective ownership at the top tableKey takeawayLeading at the top table is less about what we know and more about how we think, show up and take responsibility for the whole organisation. Small shifts create significant impact.About our guest:Steve McNicholas is a leadership practitioner with nearly 30 years of experience across banking, insurance and private equity, including several C suite roles, including Chief People Officer. Having led complex organisational change and delivered strategic outcomes across multiple sectors, he now focuses on developing senior leaders through coaching, programmes and speaking. He is also the author of leadership books that share practical methodologies and real world insight to help leaders become more effective at the top level.Thank you for tuning into this episode of The Strategic Leader podcast.If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 4/14/26 | 5.05 What stops SLTs being strategic | Feeling stuck in back-to-back meetings yet still not moving the business forward? This explores why senior leadership teams struggle to think strategically and how to reset that balance. Strategic leadership, team effectiveness and decision making all depend on creating space to think beyond the day-to-day.The reality is most teams are pulled into operational detail. Even experienced leaders can spend up to 95 percent of their time on immediate tasks, leaving little room for long-term planning, innovation or organisational strategy. The first step is awareness. Understanding how time is currently spent versus how it should be spent creates a foundation for change.From there, the discussion explores the critical levers that shape strategic performance. Time must be intentionally carved out, not treated as optional. Skills and experience determine how effectively that time is used, including the ability to guide conversations, summarise thinking and keep discussions at the right level. Team dynamics and culture also play a major role, especially where power, ego or behavioural norms limit contribution.At the centre sits meeting architecture. Clear structures for weekly, monthly and quarterly discussions ensure the right conversations happen in the right place. This creates focus, reduces wasted time and enables leadership teams to operate more strategically and with greater impact.Key points discussedMost senior leadership teams default to tactical work rather than strategic thinkingAwareness of time spent on operational versus strategic work Strategic time must be deliberately created and protectedSkills influence how effectively teams use limited strategic thinking timeStrong behavioural skills help keep conversations at the right levelTeam culture and power dynamics can enable or block strategic contributionEgo and lack of expertise can lead to poor decision making or unfocused debateClear meeting architecture ensures the right conversations happen at the right timeKey takeawayStrategic leadership does not happen by default. It requires conscious choices about time, behaviour and structure, supported by clear meeting rhythms that enable better thinking and better decisions.Thank you for tuning into this episode of The Strategic Leader podcast.If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 3/31/26 | 5.04 - Moving Between Detail and Big Picture as a Strategic Leader | What does strategy actually look like when you’re juggling running projects, leading teams and sitting at the executive table?In this episode we explore that question with Nicola Tilbury, Director at construction consultancy Potter Raper. Drawing on more than 30 years in the industry, Nicola shares how her own strategic capability evolved, often before she realised that was what she was doing.We explore how strategic thinking often begins with noticing how things could be improved. Early in her career Nicola found herself stepping back from the day-to-day work, questioning processes, and creating new ways of assessing performance and capability. Those instincts eventually led her to take an even bigger strategic view, including developing a business case to open a new regional office.From her perspective on the executive board, Nicola also shares the reality of balancing operational leadership with strategic leadership in a medium-sized organisation. With directors still closely involved in projects, it can be easy for conversations to drift into operational detail unless time and structure are intentionally created for strategic thinking.A key insight from the conversation is the constant movement leaders need to make between different levels of thinking, zooming into operational detail, stepping back to the strategic picture, and connecting decisions across the wider organisation.Key Points DiscussedHow Nicola first recognised she was thinking strategically by improving processes and team capabilityWhy strategic thinking often starts with noticing how work could be done betterThe importance of stepping back from operational work to consider longer-term directionWhy leadership teams in operational businesses must intentionally create space for strategyThe role of facilitated strategy sessions in aligning leadership teams around purpose and valuesHow strategy provides focus when industries face uncertainty or disruptionThe leadership skill of zooming between operational detail and the wider strategic pictureWhy communication becomes more important as leaders move into senior rolesKey TakeawayStrategic leadership is not about staying permanently at the “big picture” level. It is the ability to move constantly between detail and perspective, while keeping the organisation aligned to its longer-term direction.About our guest:Nicola Tilbury is a Director at Potter Raper with more than 30 years’ experience in construction and project management. She has worked on a range of strategic initiatives over that time, including setting up a new office, and evolving the organisation's internal business approach, and she plays an active role in industry mentoring, networking initiatives for women in construction, and leading the firm’s ESG strategy.https://www.linkedin.com/in/nicola-tilbury-3a5b0915/Thank you for tuning into this episode of The Strategic Leader podcast.If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 3/17/26 | 5.03 - Moving from Operational to Strategic Leadership - a COO Perspective | What actually changes when you move from operational leadership into the strategic conversations at the top table?In this episode we explore that question through the lens of COO leadership with our guest, Divinia Knowles. Drawing on her experience as a COO, CEO and now a coach to operational leaders, she shares what she has learned about the shift from execution to strategic contribution.One of the biggest transitions, particularly for COOs and operational leaders, is moving from being valued for what you deliver to being valued for how you think. We discuss why this shift can feel uncomfortable, especially when working alongside visionary founders or strong personalities who appear naturally strategic.Divinia introduces her model of role, remit and relationships, offering a practical way for COOs to understand the value they bring to a senior leadership team. We also explore the confidence barrier many executives face when contributing to strategy, including the very common experience of questioning whether you are allowed to challenge the CEO or shape the direction of the business.A key theme running through the conversation is the need to deliberately create thinking space. Strategic leadership rarely appears in the gaps between meetings. It requires time, perspective and the confidence to develop your own view of the business.Key Points DiscussedWhy COOs are often defined by doing and why that can make the transition to strategic leadership harderThe shift from being valued for execution to being valued for thinking and perspectiveHow Divinia’s model of role, remit and relationships helps clarify the COO contributionWhy many executives feel uncertain about challenging strategy at the leadership tableThe dynamic between visionary founders and operational leadersHow leadership teams benefit from different thinking roles and perspectivesWhy “be more strategic” is often unhelpful feedback without clarity or supportThe importance of protecting time for thinking as a core leadership responsibilityKey TakeawayMoving from operational excellence to strategic leadership requires a deliberate shift. Creating thinking time, forming your own perspective and contributing it confidently are essential steps in that transition.About our guest:Divinia is a former start-up and scale-up Chief Operating and Financial Officer, now an EMCC-accredited coach and founder of the London COO Roundtable. She has coached over 150 COOs, CEOs and founders through growth, complexity and exit. She specialises in working with COOs and senior leadership teams, bringing a practical, honest perspective on the realities of operating at the top of organisations. Her background includes senior roles at Mind Candy and Pact Coffee, alongside extensive psychologically informed coaching training.https://www.cooroundtable.com/https://www.linkedin.com/in/diviniaknowles/Thank you for tuning into this episode of The Strategic Leader podcast.If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 3/3/26 | 5.02 Why Executive Teams Struggle Without Behavioural Awareness | If you have ever left an exec meeting feeling frustrated by how people behaved rather than what was decided, this episode will change how you see senior teams.Being strategic at the top table is not only about functional expertise or enterprise thinking. It also depends on how you show up behaviourally and how your behaviour interacts with others in the room. This episode explores why behavioural roles matter so much in executive and senior leadership teams, especially when dealing with complex problems.Using frameworks such as Belbin team roles and Core Strengths, the focus is on understanding your default lens, what happens when you are on autopilot, and how different behavioural styles can either unlock better decisions or quietly undermine progress. The conversation highlights why teams often gravitate towards people who think like them, and why that comfort can become a strategic weakness.Through practical examples from real leadership teams, the episode explores common gaps such as too many ideas with not enough follow through, or strong delivery without enough creative thinking. It also looks at how leaders can dial certain behaviours up when needed, when that is realistic, and when it makes more sense to bring others into the room, including facilitators or specialists.Key Points Discussed:Why behavioural dynamics shape what really happens at the top tableHow we naturally gravitate towards people who think like us (and why that’s risky)The concept of behavioural “default lenses” and what happens when we operate on autopilotAn introduction to Belbin team roles and why most exec teams are missing at least one critical roleHow over-indexing on certain behaviours (e.g. too many ideas, not enough follow through) quietly undermines progressWhy irritation between leaders is often a clash of roles, not competenceThe difference between dialling a behaviour up intentionally versus expecting it to become a strengthHow shared language around behaviour depersonalises conflictWhen to stretch yourself and when to bring others into the room Why awareness of how you work together is a strategic capability, not a “soft” extraKey TakewayUltimately, this is about building awareness, shared language and intention so behavioural differences become a strength rather than a source of friction.Thank you for tuning into this episode of The Strategic Leader podcast.If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 2/17/26 | 5.01 The Three Hats of Senior Leadership - do you wear all three? | Getting a seat at the senior table is one thing. Knowing how to use it well is something else entirely. This series demystifies what senior leadership really involves,We set out the core focus for the series: understanding what it truly takes to operate effectively at executive and senior leadership level. Rather than talking about strategy in theory, we explore the lived reality of sitting around the big table and the expectations that come with it.We introduce the idea of three distinct hats every senior leader must learn to recognise and consciously switch between. the common traps leaders fall into, and how we often underestimate the impact of behaviour at senior level.If you are already at the table, aspiring to be there, or simply curious about how senior teams really work, this episode sets the foundation for the series ahead.Key Points Discussed:The difference between functional expertise and executive leadershipWhy your “subject matter expert” hat is the most comfortable and potentially the most limitingThe shift from representing your function to owning organisational outcomesHow senior leaders share accountability for company-wide KPIs, not just their ownWhy competing objectives across teams create healthy tension – when handled wellThe hidden third hat: behavioural impact and team dynamics at the top tableHow informal roles (the challenger, the harmoniser, the driver) shape executive conversationsWhy poor dynamics at senior level are both costly and culturally contagiousThe importance of consciously switching hats rather than defaulting to habitKey Takeaway: Getting a seat at the senior table is an achievement. Using that seat well is a choice. Senior leadership requires more than deep functional expertise – it demands organisational ownership and behavioural awareness. The most effective leaders know which hat they’re wearing, when to switch, and how their presence shapes the room.Next listen: If this topic resonates, you may also want to listen to our most popular episode from Series 4 with Indy Lachhar, who shares her perspective on the realities of being a Chief People Officer.Subscribe to the podcast so you do not miss upcoming guest episodes.Connect with us on LinkedIn and share the strategic leadership questions you want us to explore this series.If you enjoyed the show, please give is 5 stars! It will help others find the show.www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 12/15/25 | Six Christmas Wishes for HR Leaders in 2026 | We explore six Christmas wishes for the year ahead - and each one gives you something to think about as you step into 2026 with intention.Performance management - we challenge the language we use and frame performance in a fresh way that you can apply immediately.Pay transparency - the real opportunity we can leverage from the EU directive.AI in the workplace - Gemma shares her biggest concern, when it comes to people and culture, and what to do about itTotal EVP – Gemma's new term, a build on Total Reward, that goes beyond reward and what intrinsic motivators like mastery and purpose have to do with talent attraction and retention.Leadership – find out how we relate surfing to the leadership skills we need in 2026HR as a culture-shaper - the hill Gemma will die on. Why the future HR function must lead, not react.Grab a festive drink and join us for a cozy and candid chat.Merry Christmas from us to you! 🎄✨Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 9/16/25 | 4.10 Is It Possible to be Too Nice at Work? | Is being ‘nice’ at work doing more harm than good?Many of us equate niceness with being a good leader. But we suggest that when we soften messages, it is more about avoiding discomfort and tiptoeing around conflict. We explore why ‘being nice’ can often lead to unclear expectations, unspoken issues, and missed opportunities for growth, both for individuals and the organisation as a whole.Instead of chasing niceness, we suggest aiming for kindness, which requires clarity, courage, and putting the other person’s development above your own comfort. Drawing on Kim Scott’s Radical Candor model, we discuss how to balance care with challenge, how to give feedback that lands, and why 15 seconds of discomfort is often all it takes to make a real difference.If you're leading a team or shaping culture, this episode will help you understand why niceness can get in the way of effective leadership, and what to do instead. We offer practical tips for building a feedback culture, reframing discomfort, and communicating with compassion and courage.Key points discussedThe difference between being ‘nice’ and being kindWhy discomfort often signals a moment of real leadershipThe Radical Candor model: care personally, challenge directlyWhy giving feedback isn’t about you - it’s about their growthHow to normalise feedback through culture and habitTop tips for handling courageous conversations effectivelyKey takeawayBeing nice can feel safe, but it often masks avoidance. True kindness means stepping into discomfort, offering clarity, and prioritising growth over harmony. Courageous conversations aren’t easy - but they are essential.Thank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 9/2/25 | 4.09 Why are there still so few women in senior leadership? with Geraldine Gallacher | If you’re wondering why the number of women in senior roles remains low despite all the progress we think we’ve made, this episode unpacks what’s really going on beneath the surface.We talk to Geraldine Gallacher - CEO, coach, author and president of the City Women’s Network - about the deep-rooted systems that continue to hold women back in leadership. She shares her wealth of knowledge, and explains the causes she sees as key to understand and address - systemic bias, cultural norms and unspoken expectations.We explore how leadership still tends to favour agentic qualities like dominance and decisiveness, generally associated with men, and often sidelines qualities more valued by employees, such as collaborative and inclusive behaviours.We also talk about how women are judged more harshly for the same behaviours that are seen as strong in men, and why many women struggle to find visible role models who lead in a way they can relate to.Geraldine shares some practical points, to help organisations continue to address this ongoing challenge.Key Points DiscussedLeadership is still widely associated with agentic rather than collaborative stylesMany women blame themselves for a lack of progress rather than recognising systemic biasFlexible working policies exist but workplace culture has not caught upYoung women may not notice bias until they are more advanced in their careersThere is still a lack of relatable female role models in leadershipMen are also penalised when they deviate from traditional norms, especially in parentingWomen’s development programmes can help open eyes to what is systemic rather than personalKey TakeawayThe issue is not with women. It is with the structures that still reward one narrow idea of leadership. Until organisations stop gendering leadership traits and take systemic action, progress will remain stuck.If you liked this, you might like these related episodes:S4 07 - How to be a More Strategic HR Leader?S2 08 - The Key to Confident LeadershipS2 01 -Overcoming Imposter SyndromeAbout Geraldine GallacherGeraldine is a pioneer in coaching setting up The Executive Coaching Consultancy in 1994 and qualifying as a Master Coach with the Association of Coaching early in its inception.In 2005 she had something of an epiphany when she started to question why she was coaching so many men and not women. This led to her writing her book Coaching Women, Changing the System not the Person and launching her own podcast Shifting the Needle where the needle she’s referring to is the number of women leaders in business. Thank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show. Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 8/19/25 | 4.08 How transparent should we be about pay? | Pay transparency is no longer just a nice-to-have. We explore why it’s fast becoming a legal and cultural expectation. We talk about the EU Pay Transparency Directive, what it requires, and why even UK-based organisations can’t ignore it. Gemma explains the four core areas of the directive: recruitment transparency, clear pay structures and progression criteria, employees’ new rights to pay information, and enhanced gender pay gap reporting requirements.You will learn why simply publishing salaries isn’t enough. You’ll need robust job architecture, fair progression frameworks, and the ability to explain pay decisions in clear, accessible terms. We discuss how greater transparency can strengthen trust, but also the risks if outliers and inconsistencies aren’t identified and addressed.You’ll leave with practical steps to assess your organisation’s readiness, from putting salaries in job ads to internal pay equity reviews, plus a roadmap for compliance by June 2026. Whether you have EU-based employees or not, market shifts mean transparency will soon be the norm.Key points discussedWhy the EU Pay Transparency Directive matters beyond the EUFour core requirements: recruitment transparency, pay structures, employee pay rights, detailed reportingHow cultural expectations are shifting towards greater pay transparencyRisks of ignoring preparation, including outliers and employee dissatisfactionImportance of job architecture and clear progression criteriaPractical resources for June 2026 complianceKey takeawayPay transparency isn’t just about putting pay ranges in job ads. It requires solid structures, clear processes, and cultural readiness. Acting now will protect trust, compliance, and competitive hiring strength.For a deeper dive, download Gemma’s free Readiness Checklist and EU Pay Transparency Guide.And if you liked this episode, try: S4.02 – Are performance ratings still fit for purpose?S4.03 – Is it time to redefine performance?Guide – How to link pay to performanceThank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show. Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
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| 8/5/25 | 4.07 How to be a more strategic HR leader - with Indy Lachhar, CPO | Tired of being told to “be more strategic” with no real guidance on what that means? Chief People Officer Indy Lachhar shares her real-world perspective on how HR can think and act more strategically without relying on textbook definitions or theory. She reframes strategy as a daily mindset, focusing on staying aligned to the real goals of the business, building trusted relationships, and focusing on the few things that really drive value. This last one involves getting better at saying no.We explore how asking better questions, not jumping to solutions, and holding firm on what matters helps HR shift from task delivery to value creation. Indy also shares her weekly reflection habit, how she approaches saying no, and the shift from delivering initiatives to shaping impact.If you're in HR and want to feel more confident and focused and operate with more impact, this conversation covers helpful tips and techniques to ask great questions and adopt a strategic mindset.Key Points DiscussedStrategy starts with aligning people work to business outcomes, not building plansHR must listen well, and ask better questions to uncover what really mattersRelationships are the foundation of strategic influenceFocus on 3–5 things that truly drive value, not long to-do listsHR's unique visibility gives it powerful insight into what drives performanceStrategic clarity often means saying no to the wrong workReflection helps you show up with purpose and intention each weekKey TakeawayBeing strategic in HR isn’t about theory or a one-off activity. It’s a daily habit about aligning with business goals, listening with intent, asking better questions, and choosing what truly creates value.If you liked this, you might like these related episodes:S4 01 - What does it mean to think strategically at work? S1 10 - How to align your strategy to business goalsS1 07 -Taking HR from Reactive to Transformational About Indy LachharIndy Lachhar is Chief People Officer at Robert Walters Group, where she leads the global people strategy and a team of 140 HR professionals across 30 markets. With a strong track record in leadership development, organisational culture and talent transformation, she champions a people-first approach grounded in authenticity, care and entrepreneurial spirit.Indy has held senior HR roles across the Group, shaping initiatives that embed inclusive leadership, psychological safety and long-term talent development. She brings a strategic lens to the CPO role, aligning people practices with business growth while elevating HR as a critical partner in driving organisational success.Thank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 7/22/25 | 4.06 Hybrid, remote or in-office - what's better? with Dr Gemma Dale | Is hybrid working better than being fully remote or fully in-office? Frankly, that's the wrong question. This episode explores how decisions about work location are often based on personal opinion rather than data, and why that leads to poor outcomes.Dr Gemma Dale shares insights from her academic research, showing how deeply held beliefs about productivity and presence still drive leadership behaviour. Many organisations still lack a clear definition of what good performance actually means. Instead, they default to outdated assumptions, such as equating visibility with effectiveness. We explore why so many hybrid models fall short, often because they were never properly designed to support new ways of working.And we talk about experience bias, and how senior leaders often unconsciously shape policy based on what worked for them in the past. We also highlight the need for organisations to stop searching for a single right answer, and instead look at what works in their own context, based on real data.This is a call to think more clearly about how work gets done and to build working models that are intentional, flexible and fit for the future.Key Points Discussed:The influence of experience bias in leadership decision-makingHow visibility is often mistaken for performanceThe missing piece: a clear definition of performanceThe problem with one-size-fits-all approaches to flexible workThe value employees place on autonomy and flexibilityWhy many hybrid models fail without proper designThe role of HR in challenging assumptions with evidenceKey Takeaway:The real question is not where work should happen, but how people can work at their best. Strategic leaders need to focus on performance, purpose and evidence, not outdated habits or loud opinions.Some research listeners might find helpful (not all mentioned in the episode)https://www.kcl.ac.uk/news/uk-workers-increasingly-rejecting-return-to-office-mandates-study-findshttps://www.publicfirst.co.uk/hybrid-work-commission-report.htmlSome of Dr Gemma Dale's books:Flexible WorkingHow to Manage RemotelyThank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 7/8/25 | 4.05 What skills will we need in 2030? | The year 2030 may feel like the distant future, but it's just five years away, and the skills we need by then are already shifting. Drawing on the World Economic Forum’s Future of Jobs Report 2025, we explore which capabilities will matter most for individuals, teams, and organisations. Unsurprisingly, AI and big data dominate the list, but what stood out to us was how essential human-centred skills, like resilience, flexibility, curiosity and emotional intelligence, are set to surge in importance.These so-called “soft skills” are not easy; they’re hard to teach, hard to measure, and hard to master. But they are crucial. We discuss what this means for leaders, HR teams and individuals - whether it’s how we train, how we recruit, or how we think about our own career development. We also explore how skills like systems thinking, motivation, and social influence connect to broader strategic leadership, especially in a volatile, uncertain world.This episode is a useful evidence-backed prompt to rethink how we value and develop the less tangible, yet deeply impactful, skills that will define success in the decade ahead.Key Points Discussed:The most in-demand skills by 2030 from the WEF Future of Jobs ReportWhy “soft skills” are in fact hard, and increasingly essentialThe rise of resilience, agility, and self-efficacy as strategic capabilitiesWhy curiosity may be the most underrated leadership traitThe need for a T-Shaped approach - breadth, not just depthThe concept of a Renaissance mindset and its relevance in the AI eraHow leaders can support team development in a rapidly changing worldThe implications for recruitment, L&D and individual career planningKey Takeaway:AI and tech skills will be crucial, but so will human skills. Strategic leaders must rethink how they prioritise, train, and support so-called “soft skills” such as resilience, curiosity and agility.Link to World Economic Forum Report (go to page 41 for the matrix we talk about)https://www.weforum.org/publications/the-future-of-jobs-report-2025/Thank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 6/24/25 | 4.04 How can HR lead the AI revolution? with Naureen Hussain | AI is already reshaping work, and HR has a perfect opportunity to take the lead.In this episode, we speak with Naureen Hussain, a privacy, data governance and responsible AI specialist, to explore how HR can lead the AI revolution. We talk about why HR can and should be a core voice in shaping organisational AI strategy, and how to practically assess the impact of AI across roles, talent development and recruitment.Naureen shares how HR’s unique organisational perspective makes it well-placed to act as a leader and a critical friend in AI adoption, identifying not just where efficiencies can be gained, but where governance, fairness and trust must be embedded. From mapping hidden AI in current systems to testing small, focused use cases, we cover the building blocks for a proactive AI approach in HR.We also explore why governance isn’t a blocker, but a strategic enabler that helps HR leaders stay ahead of disruption.If you’re wondering how to start shaping an AI-enabled future of work, this conversation is packed with insight.Key Points Discussed:• Why HR must shape, not follow, the organisation's AI strategy• How to map AI impact across job roles and reskilling needs• Identifying “hidden AI” already in HR systems and tools• Practical first steps: start small, go deep, stay focused• The role of governance in enabling safe, strategic AI adoption• How AI adoption intersects with DEI, trust and transparency• Why HR's panoramic view makes it essential to AI leadership• The risks of blind trust in tech, and how to avoid themKey Takeaway:AI is not really a tech issue, it's a people issue. HR leaders must step up, ask better questions, and shape strategic AI adoption with purpose, clarity and care.About Naureen HussainWith over 20 years of experience at the intersection of data, law, technology and business transformation, Naureen Hussain is a trusted adviser in responsible AI, data governance and privacy. Through her consultancy, Luminate Advisers, she works closely with business leaders to connect strategic goals with safe, inclusive and practical AI adoption. From stress-testing strategies to aligning governance with real-world challenges, she supports clients to lead confidently, not just compliantly, in an AI-driven world.She has a deep understanding of the HR world, having supported HR teams as an employment lawyer for many years. She has worked directly with C-suite leaders across sectors, led complex cross-functional teams, driven risk and compliance transformation in challenging environments, and helped global brands like Virgin Media O2 and Huawei accelerate responsibly.You'll find the cheat sheet she referred to on her website here.And feel free to contact her directly if you want to know more about the research she mentioned.Thank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show.Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 6/10/25 | 4.03 Is it time to redefine performance? | Performance is a word we throw around easily in work and HR conversations, but do we actually agree on what it means?In this episode we challenge the assumptions and complexity behind a term we think we all understand. Starting with the uncomfortable truth that most organisations operate without a shared definition. And we explore the consequences of trying to reward or manager performance without this clarity.We introduce a four-part model of performance, developed by Gemma though real-life client experience.We discuss how performance is dynamic, nuanced and influenced by context, and how conflating its component parts can often lead to flawed pay and promotion decisions.Key Points DiscussedWhy “performance” is often poorly defined in organisationsFour key dimensions of performance: effort, behaviours, skills, outcomesSeparating performance dimensions to improve reward and promotion clarityWhy impact and added value might deserve their own dimensionsThe link between performance frameworks and fairer, strategic reward systemsKey TakeawayPerformance isn't one thing. It's a multi-dimensional, evolving concept. Without a shared definition, we risk managing and rewarding it in ways that are biased, inconsistent or unhelpful. A clearer, more structured view helps leaders to make better strategic decisions. Thank you for tuning into this episode of The Strategic Leader podcast. If you enjoyed the show, please give is 5 stars! It will help others find the show. Check out our previous episodes and remember to subscribe so you don’t miss our future shows.If you have any questions or want to discuss anything, we’d love to hear from you:www.gemmabullivant.co.uk (for Gemma)www.wearegoodthinking.co.uk (for Fi) | — | ||||||
| 5/27/25 | 4.02 Are Performance Ratings Still Fit for Purpose in Today’s Workplace? | Performance ratings spark strong views – some see them as essential for clarity and motivation, others as outdated, divisive, and unhelpful. In this episode, we go beyond the usual debate to ask whether ratings can still play a constructive role in modern performance management, or whether they need a complete rethink.We’re joined by Anna Rasmussen, CEO and Founder of OpenBlend, who brings over a decade of experience helping organisations build people-first performance cultures. Anna suggests ratings alone are not the problem – it’s how they're used. When treated as a once-a-year judgement with no context, they can disempower. But when paired with continuous performance conversations and effective employee–manager 1:1s, they become a valuable tool that not only supports development and accountability, but actually drives performance.We explore how to align performance conversations with the employee journey, how to equip managers with the mindset, skillset and toolset to succeed, and why ratings are becoming more popular again – not to measure performance, but to drive it. We also touch on the impact of linking ratings to pay and the need for fairness, trust, and clear expectations throughout the year.This episode is essential listening for leaders and HR professionals questioning whether to scrap ratings, or simply use them better.Key Points DiscussedWhy many organisations are returning to performance ratings, but using them differentlyThe risk of ratings being a ‘dumping ground’ for poor performance managementHow to design better performance conversations from day one of the employee journeyThe link (or lack of link) between ratings and pay – and what really drives fairnessThe importance of ongoing dialogue over one-off appraisalsEmpowering employees by making performance conversations more transparent and timelyHow manager capability is central to making the system workA practical framework: mindset, skillset and toolset for managersKey TakeawayIt’s not the rating that’s the issue – it’s the absence of regular, meaningful conversations that disempowers employees. Performance design must start on day one and be owned every day, not just at year-end.About Anna RasmussenAnna is the CEO and Founder of OpenBlend. With over 17 years of experience in leading and coaching teams, managers, and organisations, she’s passionate about unlocking human potential. Her mission is simple: to upskill and empower managers to lead highly effective, coaching-led 1:1 conversations that drive performance and people development.OpenBlend is a performance platform designed to enable meaningful 1:1 conversations between managers and their teams. It boosts performance, supports employee development, and helps organisations build people-first cultures. Working across a wide range of industries and sectors, OpenBlend helps organisations attract, engage, motivate, and retain their talent, and build high-performing teams.www.OpenBlend.comThank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 5/13/25 | 4.01 How to Tackle Challenges More Strategically | Strategic thinking isn’t about having the strongest opinion in the room – it’s about knowing how to take a step back and ask better questions. In this episode, we talk about what it really takes to move from personal opinion to a more strategic viewpoint, especially when you're dealing with big, complex topics that people often feel strongly about.We explore a simple approach: start by getting some perspective (take the balcony view rather than getting stuck on the dance floor), stay open to other possibilities (two things can be true at once), and always come back to context – what problem are we actually trying to solve?We’ve both seen this in action and we talk about tangible examples, such as designing a bonus scheme and everyone comes to the table with strong preferences, on we have tackled these situations and how the approach we suggest can really help. It creates space to listen, explore alternatives, and let go of the idea that there’s one perfect answer.You don’t need to have all the answers to be strategic. But you do need to stay curious, ask the right questions, and be willing to think differently.This episode sets the tone for the rest of the series, where we’ll explore big hairy questions, and how to navigate these more strategically.Key Points DiscussedWhy strong opinions can hinder strategic clarityThe importance of moving from opinion to strategic viewpointThe “balcony vs dance floor” metaphor for gaining perspectiveHow curiosity unlocks better thinking in group discussionsThe danger of seeking to “win” over others in strategic debateThe value of considering context over personal preferenceUsing the “disagree and commit” mindset in leadershipThe three-part strategic approach: Perspective, Alternatives, ContextThank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 2/18/25 | 3.10 - How to be More Strategic with Team Gatherings | Do you ever think about how to make every team gathering intentional, strategic, and worth the investment?In this episode the hosts look at how meetings, away days, training sessions, and team coaching each require distinct approaches to be truly effective.They reveal why they think team building can be a bit random, and not always address the key needs of a team to be truly effective.They talk about the importance of selecting the right approach for each situation and avoiding the common trap of defaulting to training or team building, when other interventions might be more suitable. They encourage leaders to consider their teams' specific needs and invest in the most effective methods for team effectiveness.Key Discussion PointsWhy leaders must be intentional about different types of team gatherings.The role of a chair in ensuring team meetings are structured and productive.The value of an external facilitator for strategy sessions to keep discussions focused.How training differs from other interventions, focusing on skill-building and knowledge sharing.The role of team coaching in improving group dynamics, trust, and effectiveness.Why team building activities alone don’t always improve team performance.How different approaches can overlap and complement each other for maximum impact.Key Timestamps[03:04] – The importance of being intentional about different types of gatherings.[03:37] – The role of a chair in structuring effective team meetings.[06:52] – Why strategy away days need a facilitator to keep discussions structured.[10:28] – The difference between training and facilitation in leadership development.[17:48] – What team coaching is and how it helps team effectiveness.[21:19] – The limitations of team building and why it’s not always the answer.[25:19] – How these different approaches can overlap.Key TakeawayLeaders often default to meetings or training when bringing teams together, but different gatherings require different approaches. By understanding the roles of chairs, facilitators, trainers, and team coaches, and deciding which role suits the situation best, leaders can ensure team gatherings will drive real results.Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 2/4/25 | 3.09 - The 7 Characteristics of High Performing Teams | We explore what makes a high-performing team, the difference between individual and collective performance, and a seven-part model for building effective, cohesive, and successful teams.Fiona shares insights from her work in leadership and team coaching, highlighting how individual brilliance does not automatically create a high-performing team. They introduce a seven-part model from Lucy Widdowson that defines the 7 essential elements of effective teamwork, including purpose, identity, relatedness, values and beliefs, awareness, ways of working, and transformation.Through analogies such as football teams and leadership dynamics, they explore common team challenges, from ineffective meetings to the impact of ‘banter’ masking deeper issues.They offer practical guidance for leaders to assess and enhance their teams, including using the Johari Window for awareness and revisiting team purpose.To help listeners apply these concepts, Fiona shares a simple questionnaire for evaluating team effectiveness, which can be used individually or in team discussions. Whether leading a team or participating in one, this episode provides essential insights for optimising team performance.Key Discussion Points• Why high-performing individuals don’t always create a high-performing team• The seven characteristics of high-performing teams (Lucy Widdowson’s model)• Why teams need a clear purpose and shared identity• How leaders can use feedback and awareness tools like the Johari WindowKey Timestamps03:00 – Why a group of ‘superstars’ doesn’t automatically create a high-performing team05:20 – Classic signs of an ineffective team07:10 – The problem with banter: masking difficult conversations instead of addressing them08:00 – Introducing Lucy Widdowson’s seven characteristics of effective teams12:30 – The role of identity in a team and how external perceptions matter17:45 – Why defining team values and behaviours is essential for cohesion22:30 – Practical ways to improve team meetings and decision-making processes28:30 – How leaders can assess their team’s effectiveness and identify areas for improvementKey TakeawayHigh-performing teams don’t happen by accident. They require clarity of purpose, strong relationships, shared values, and the ability to adapt. Leaders should prioritise team effectiveness over individual achievements and regularly assess team dynamics using structured models and feedback tools.Fiona's Team Effectiveness Questionnaire:Using a simple ratings system, where a score of 1 = not at all and a score of 5 = completely, all the time, answer the following questions:We have a clear instruction and mandate from the wider organisation and those we report toAchieving our team goals is recognised and rewarded above our individual goals, or those of our individual teamsWe have the right selection of necessary, complementary skills within the teamWe can clearly articulate and own our overall purposeWe are working towards shared goals in an effective mannerWe commit to clear actions and with accountability and follow-throughWe have clear and effective ways of working togetherWe maintain a high level of moral and commitment between usWe are fully engaged and involved in meetings. We make good use of our diversity when we meetThe outcomes we reach in meetings are better than any individual could have reached aloneWe leave our meetings feeling more focused, supported and energisedWe have good relationships with all our key stakeholders, and any team member can represent views of the whole teamWe constantly scan our stakeholder environment, and attend to changing needs and perceptionsWe regularly and effectively attend to our own development as a teamWe all give good quality real-time feedback and provide a balance of support and challenge to each otherQuestions based on work by Professor Peter Hawkins.Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 1/21/25 | 3.08 From Being in a Team to Leading it | We discuss the challenges and strategies when you move from team member to team manager,Drawing on personal experiences and coaching insights, we have a natter about the unique challenges this shift can pose. What's your new leadership identity? How do you balance team dynamics? How do you ensure you fulfil what the organisation needs of you in this new role?Fi shares a candid anecdotes about one of her own career missteps and lessons she learned when she was promoted over a team-mate to assume management of him. We look at a few other things that might be getting in the way - imposter syndrome, the need for peer approval, and figuring out new senior leadership responsibilities.We suggest 3 helpful lenses for navigating this transition effectively:define your leadership styleunderstand individual and team needsensure you also meet organisational expectations.Key Points DiscussedThe emotional challenges of transitioning from peer to leader.The importance of crafting a leadership identity and owning your new role.Balancing team needs with the organisation's strategic goals.Recognising and addressing individual dynamics within the team.Strategies to maintain consistency and build credibility as a new leader.Insights on seeking or providing professional support during leadership transitions.Tackling imposter syndrome and trusting the hiring process.Key Timestamps[02:14] – Introduction to the challenges of managing a former team.[03:02] – Fi’s personal experience: transitioning to her first management role.[05:06] – The pitfalls of inconsistency and the struggle to establish authority.[08:24] – The critical role of identity in leadership transitions.[13:25] – The value of coaching and intentional reflection during the first 90 days.[16:24] – Three lenses for leadership: style, team needs, and organisational expectations.[21:31] – Treating a team as both a group and as individuals.[24:38] – Real-life example: the Flexi Time policy dilemma.[27:38] – Overcoming self-doubt and trusting organisational decisions.[28:23] – Encouragement for aspiring leaders to seize new opportunities.Key TakeawayTransitioning from team member to team manager requires intentional effort, self-awareness, and a clear understanding of organisational expectations. Success lies in embracing your leadership role, addressing team dynamics thoughtfully, and trusting your ability to rise to new challenges.Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 1/7/25 | 3.07 Making Effective Team Decisions | Discussing the complexities of making decisions as a team. The hosts examine how group dynamics, diverse perspectives, and unclear roles can hinder effective decision-making. A central theme is the importance of defining the decision-making process - understanding roles, responsibilities, and accountabilities - before tackling the decision itself.The conversation highlights the RACI framework (Responsible, Accountable, Consulted, Informed) as a valuable tool for clarifying roles. The hosts also address the concept of consensus, challenging the notion that universal agreement is always ideal. Instead, they explore practical alternatives like “disagree and commit” and “safe-to-try” approaches, fostering commitment even when initial preferences differ.Listeners are encouraged to consider the impact of perfectionism and bias on group decisions. Concepts like gut instinct and iterative decision-making, inspired by Colin Powell’s 40–70% rule, help avoid paralysis by analysis.This episode equips HR professionals and business leaders with actionable strategies to overcome decision-making roadblocks, improve collaboration, and achieve outcomes that align with organisational goals, even amidst diverse opinions.Key Points DiscussedDefining the decision-making process: roles, responsibilities, and expectations.Using the RACI framework to clarify team roles.The pros and cons of consensus-based decision-making.Practical alternatives: “disagree and commit” and “safe-to-try” approaches.Avoiding perfectionism and paralysis by analysis with the 40–70% rule.Recognising and addressing biases in decision-making.Balancing individual preferences with team-wide priorities.Managing post-meeting alignment to avoid backchannel dissent.Key Timestamps[03:51] Importance of clarifying how decisions are made before discussing the “what.”[06:12] Introducing the RACI framework: Defining roles in decision-making.[09:03] Practical examples of RACI in action.[12:36] Consensus decision-making: Benefits, challenges, and realistic alternatives.[15:54] Differentiating between preferences and critical issues.[17:31] Consent decision-making: The “safe-to-try” principle.[21:03] Colin Powell’s 40–70% rule for timely decisions.[25:04] Gut instinct as a decision-making tool.[27:47] Summary of key strategies for effective team decisions.Key TakeawayEffective team decision-making requires clarity on roles, responsibilities, and expectations. Tools like RACI, “disagree and commit,” and gut instincts enable teams to balance diverse perspectives, avoid perfectionism, and make decisions that drive progress.Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 12/17/24 | Behind the Scenes Christmas Special | A behind-the-scenes festive chat to reflect on The Strategic Leader podcast journey over the past year. From how it all began to the highs, lows, and lessons learned, we’re spilling the mulled wine and sharing it all!We also sprinkle in some reflective coaching questions to help you look back on your own year and plan for the next.Use these questions to spark your thinking:What are you most proud of this year?What challenges did you face, and how did you overcome them?What have you learned about yourself?What would you like to do differently next year?What next? From big goals to small next steps...Grab a festive drink and join us for a cozy and candid chat.Merry Christmas from us to you! 🎄✨Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 12/3/24 | 3.06 How to Create High-Performing Teams Without Wasting Time | How do you create high-performing teams in lightning speed? Drawing on the rapid teaming model developed by David Clutterbuck, the hosts discuss how high-performing teams can be created without the sometimes lengthy stages of traditional models like forming, storming, norming, and performing.Fiona draws on her Team Coaching experience and explains the four core principles of the rapid teaming model: establishing shared purpose, building psychological safety, managing individual contributions, and streamlining team processes.Real-world examples, from a Chilean mining rescue to Spotify's iterative Work From Anywhere policy, illustrate how these principles can be applied to quickly establish strong team performance.Listeners will also learn about the concept of situational humility, which encourages team members to set aside ego for collective impact.By combining theory and practical examples, this episode offers actionable insights for HR professionals and leaders aiming to build highly adaptable and collaborative high-performing teams.Key Points Discussed:Why most workplace challenges require team collaboration.Limitations of traditional team development models like forming, storming, norming, and performing.Clutterbuck’s four key pillars of rapid teaming:Shared purpose and team goals.Psychological safety for honest and productive dialogue.Self-awareness and compromise to enable collective impact.Clear, intentional team processes, including decision-making and meeting structures.Case studies: Chilean mining rescue and Spotify’s iterative workplace policies.Practical tips for fostering curiosity and managing team dynamics effectively.Key Timestamps:[01:17] Importance of teamwork in addressing workplace challenges.[05:06] Introduction to rapid teaming and its relevance in fast-paced environments.[06:28] First pillar: Shared purpose and alignment.[07:25] Second pillar: Building psychological safety and trust.[13:28] Third pillar: Managing self and compromising for collective impact.[17:18] Fourth pillar: Defining intentional team processes.[21:18] Lessons from a Chilean mining rescue.[27:00] Experimentation as a tool for progress and innovation.Key Takeaway:Rapid teaming enables organisations to build high-performing teams without the luxury of time. By focusing on shared goals, psychological safety, and agile processes, leaders can foster collaboration and adaptability in ever-changing environments.FREE RESOURCESWant to know more about the Forming, Storming etc model?Tuckman's Forming Storming Norming Performing Model Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 11/19/24 | 3.05 - How to Build Strong Hybrid Teams | In this episode, hosts Gemma Bullivant and Fiona Craig discuss a pressing issue for modern teams - building and nurturing strong relationships in hybrid work settings. While many leaders still debate the value of in-person versus remote work, Gemma and Fi share insights on bridging this divide by using intentional collaboration. They unpack the benefits of using strategic models like Gartner’s 2x2 matrix for remote versus in-office work and the need for purposeful choices in team interactions. Fi highlights her experience with tools like Miro for virtual collaboration, noting that with the right tools and processes, teams can be just as effective online. Together, they advocate for team charters and shared values to foster trust and alignment, regardless of physical location. They conclude by encouraging leaders to stay adaptable, strategic, and to continuously reflect on the ‘why’ behind their hybrid work arrangements to maximise team performance and satisfaction.Key Points Discussed:Hybrid work and how it challenges traditional team dynamics.Gartner’s 2x2 matrix for intentional collaboration across hybrid models.Leveraging technology for effective virtual teamwork, using tools like Miro and Zoom.Creating a Team Charter to set expectations, values, and rules for remote or hybrid teams.Aligning team actions with shared purpose to build cohesion and adaptability.The role of leadership in explaining the ‘why’ behind hybrid work choices.Key Timestamps:[05:20] – Gemma challenges the myth that teams must be co-located to build a strong culture.[10:07] – Introduction of Gartner’s 2x2 matrix for managing collaboration in hybrid teams.[14:47] – Fi’s example of a global team workshop, illustrating remote collaboration success.[18:03] – The productivity benefits of working alone from home versus the office.[22:29] – Fi explains the Team Charter model as a tool for fostering team alignment and purpose.[25:24] – Gemma emphasises the strategic value of understanding the ‘why’ behind hybrid work practices.Key Takeaway:Hybrid work offers flexibility but demands intentionality. Leaders should foster team cohesion by balancing structured models, transparent communication, and purpose-driven collaboration. Using tools like the Gartner matrix and a Team Charter, teams can navigate hybrid challenges successfully while maximising productivity and connection.DOWNLOADSGartner 2x2 Matrix - https://www.gartner.com/smarterwithgartner/4-modes-of-collaboration-are-key-to-success-in-hybrid-work/ Team Charter Canvas - https://theteamcanvas.com/Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
| 11/5/24 | 3.04 Managing Up: Why Adapting Your Style to Suit Your Manager Matters | Do you find it challenging to communicate effectively with your manager? We talk about the dynamics of optimising workplace relationships, especially with managers, and offer practical techniques to improve communication and mutual understanding. Fiona shares a personal story about adapting her communication style with a previous CEO, and her learnings about the importance of recognising different personalities, thinking styles, and behavioural tendencies.Gemma explains the Parent-Adult-Child (PAC) model, a framework rooted in Transactional Analysis, and how it can specifically help with relationships influenced by the power dynamic. >> Read more about the Transactional Analysis Parent Adult Child (PAC) model in Gemma's blog here According to the PAC model, people may assume different relational stances - Parent, Adult, or Child - depending on the context, and understanding these can empower one to foster healthier, more productive interactions. We talk about how important it is to focus on remaining in Adult mode, the optimal state for professional dialogue, and to notice when power dynamics, authority, or even personality clashes might pull them into Parent or Child roles. We offer valuable insights into creating mutual respect, navigating workplace hierarchies, and ultimately cultivating a more strategic approach to workplace relationships.Key Points Discussed:Fiona shares the importance of self-care for professionals and leaders.Managing up: How to align with managerial styles for better productivity.Recognising and respecting introverted and extroverted thinking styles.Transactional Analysis and the Parent-Adult-Child model for understanding workplace dynamics.Importance of maintaining an Adult-to-Adult mode in communication.Techniques for shifting out of Parent or Child modes into productive “Adult” mode.Practical tips for staying composed and constructive in challenging conversations.Key Timestamps:[04:11] - Introducing the episode’s topic: optimising the relationship with your manager.[06:24] - Gemma and Fiona discuss the idea of “managing up” for mutual benefit.[08:15] - Defining managerial roles: guiding, advising, approving, and influencing.[11:31] - Fiona shares a personal example of adapting communication to an introverted CEO.[13:19] - Introduction to the Parent-Adult-Child model and its workplace applications.[17:55] - How to maintain an Adult-to-Adult mode and avoid Parent-Child dynamics.[19:12] - Strategies for shifting from emotional reactions to rational responses in conversation.Key Takeaway:Fostering strong, strategic relationships with managers and peers hinges on mutual respect and clear communication. The Parent-Adult-Child model offers a valuable framework for navigating power dynamics in professional settings, encouraging individuals to engage in an Adult-to-Adult manner to avoid unproductive emotional responses. By adapting communication styles to meet both parties’ needs, professionals can create a balanced relationship that benefits all involved.Thank you for tuning in to this episode of The Strategic Leader podcast. If you enjoyed the show, please give us 5 stars! It will help others to find the show. And don't forget to check out previous episodes, and subscribe for more insightful discussions and practical advice on becoming a more naturally strategic leader.If you have questions about anything we've been talking about, or need guidance on strategic leadership, we'd love to hear from you.Feel free to contact us via www.gemmabullivant.co.uk (Gemma) or www.wearegoodthinking.co.uk (Fiona). Your queries could inspire future episodes to help you become a more strategic leader. | — | ||||||
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