The TEC Talk Podcast: Presented by Natural Encounters, Inc.

As a treat for anyone who's kept their subscription to the show alive, Chris and Ari are proud to present a very special episode of the TEC Talk Podcast! Your hosts were back together for the 2026 ABMA/IAATE Joint Conference in Cincinnati, OH, so we stole some time away from our many friends and colleagues on the final night of the trip to talk about all the amazing stuff that happened during the week. And hey, we even dressed up for it!Want to hear more episodes of the show that we "retired" in 2025? Watch this space - you never know what might happen next!

This is it, the last official episode of the NEI TEC Talk Podcast (at least for now)! With Chris headed off to his new position as Executive Director of the Virginia Zoo, he and Ari decided it was time to sunset the NEI TEC Talk Podcast. After nearly 300 episodes, countless incredible guests, and so many conversations about training, enrichment, and connection, they're wrapping things up. We have so many people to thank who supported the podcast over the years, especially you, the listeners! Thank you so, so much. We are forever grateful.Keep us in your feed for future bonus episodes - you never know when one might pop up!

Ari sits down with NEI's own Michael Van Horne this week to chat about what it's like being a young person in the field. Michael talks about his time at college and his philosophy to help him focus on his own growth while supporting his teammates. He also helps Ari with some Gen Alpha slang and they wrap it all up with the latest NEI team building craze - Marble Olympics!If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Ari and Chris continue their journey of collecting more amazing people from around the professional animal care world to add to the "NEEU" (Natural Encounters Expanded Universe), and are pleased to be joined by Jessica Sheftel, Applied Wildlife Welfare Manager at San Diego Zoo Wildlife Alliance! Jessica shares her path from collecting behavior data at Zoo Atlanta to her current role overseeing a welfare program, gives us a peak into being on a team at the forefront of the shift from an input- to an outcome-based system of welfare tracking and assessments, emphasizes the importance of having Deciders and Advisors in effective animal care programs, the vital role of mutual respect between leadership and frontline care staff so that mistrust doesn't turn into misalignment, and the importance of always keeping an open mind. If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!References from the episode: Enrichment Is Simple, That's the Problem: Using Outcome-Based Husbandry to Shift from Enrichment to Experience - Greg A Vicino, Jessica J Sheftel, Louisa M RadosevichContact Jessica: jsheftel@sdzwa.org

With Chris out of commission after being a pressure washing hero at work and mayyyyybe overdoing it a bit, Ari takes the helm and is joined by Dan Carvalho, Lydia Dresel, Jordan Garella, Steven Sibley, and Luis Cortes from the Reptile Department of the St Augustine Alligator Farm! The team talks about their amazing dynamics and inside jokes, and the hard work they pull off every day for their animals and guests. From talking about raiding croc nests and hatching out babies, to how much they all appreciate each other and their leadership for supporting their learning journeys, you don’t want to miss this episode. We even wrap it up with a little Dragon’s Talon at the end! If you want to know more about The SAAF, check out their website, or email Dan at DCarvalho@alligatorfarm.com.If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Chris and Ari are thrilled to be joined on the show by NEI Alumnus Dan Blair! Dan catches us up on his current zoo role as Curator of Birds, and shares his thoughts on the two kinds of respect, what's surprised him most about transitioning from the role of animal trainer to curator, the unique challenge of being brought in as a new cog in an existing machine, the importance of being given a chance to lead in order to learn how to take responsibility, the crucial role of clarifying expectations, and his prediction for what "2030 Dan" will look like. If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Chris and Ari are joined by fellow training enthusiast Anaka Nazareth, Behavioral Husbandry Coordinator at the National Aquarium! Anaka shares the path that took her from America to Austria (a few times) before settling back on the East Coast and eventually into her current role in Baltimore, where she oversees the training of a lot of our favorite (and less celebrated) animals - sharks, fish, and reptiles - as well as her involvement as a Committee Member, Board Member, and eventually President of the ABMA.If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

In another in our series of podcasts about other podcasts, Ari and Chris share their thoughts on a recent episode of the Radical Candor podcast with Kim Scott, featuring their guest Stephanie Chung. Chris recently started reading her book "Ally Leadership: How to Lead People Who Are Not Like You," which gets a great overview in the podcast, and gives us a chance to talk about the importance of curiosity, professionalism, "assuming good intentions," admitting your ignorance, and ways that we can all be better humans to each other. If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com! References in the show:The Radical Candor Podcast: Leading Through Chaos with Stephanie ChungAlly Leadership: How To Lead People Who Are Not Like You

While Chris is away at the International Symposium for Zoo Animal Welfare in Chicago, Ari is hosting solo—but she’s not alone! She’s joined by former (but also still current) NEI teammate Scott Trauger, who shares what life has been like since he made the big leap to follow his passion outside the animal field. From spreadsheets to showtunes, hear how Scott’s skills in animal care have set him up for success in school, biking, choir, and more!If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Ari Bailey is busy doing cool reptile stuff at Croc School at the St. Augustine Alligator Farm, so Chris takes the opportunity to share the audio from his presentation, "What Does It Mean to 'Prioritize Training'?" from last week's ABMA Annual Conference! He shares some antecedent and consequence conditions that he's seen great teams utilize to make animal training a more fun and more rewarding part of their regular routines, uses the word "stuff" way too much, and shows the audience some fun training videos that will totally make sense on an audio podcast!If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Chris is in the editing (and possibly scrapping-and-starting-over) phase of his upcoming ABMA workshop "Your Feedback Loop: Evolving the Way We Give Feedback to Peers," so he decided to reach out to one of the smartest feedbackers around - Ari Bailey - and see how their notes compared when she was given the assignment to jot down what she considered to be the most important things she thinks about when she thinks about feedback. The feedback loop about feedback loops that results is filled with some real gems! Think we missed something important? If you have feedback for us, a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Chris and Ari share two microphones with their newest coworkers, Hayley Dougherty and Taylor LaTulipe! Hayley and Taylor share their immediate feelings after their first interviews, get quizzed to see how much they know about the show sections they started learning less than 2 days ago, reflect on how they felt coming out of their first interviews, and get to ask the hosts about their own progression through the company. Thank you to the team for letting us steal Hayley and Taylor in the middle of their training, and remember the words of what should be the new outro of our show: Say "HIYAH!," try not to distract guests with your moonwalking, don't hit the marabou, and press the release buttons 17 times for good measure.If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!

Chris is off at the AZA mid-year meeting, so Ari is joined by NEI Senior Trainer Josh Flagg for this episode! They dive into the challenges and joys of being the new person on a zoo team. From making new staff feel safe and welcome to knowing when (and when not) to let your "weird flag" fly, Josh and Ari explore ways to set teams up for success. They also share tips for uncovering a team’s culture even before you start. Check out this episode for valuable insights into building a positive and thriving team culture right from the start in the animal care field!If you have a shout-out you’d like us to share, a question or a topic you’d like us to discuss, or a suggestion for a guest we should have on the show, let us know at podcast@naturalencounters.com!