How to turn AI pilots into real business value

How to turn AI pilots into real business value

From The Times Tech Podcast by The Sunday Times

June 11, 2026 · 23 min

About this episode

The episode discusses the challenges businesses face in turning AI pilots into real business value.

This episode of The Times Tech Podcast is sponsored by KPMG. Businesses are spending heavily on AI, but is it actually changing how they work? Katie Prescott is joined by Paul Henninger, UK Head of Technology and Data and Global AI Leader at KPMG, and Professor Alan Brown from the University of Exeter Business School, author of Making AI Work for Britain , to ask why so many AI pilots fail to become real business value. They discuss the gap between hype and implementation, why the most useful applications of AI are often the least glamorous, and what leaders need to do before AI can reshape work across an organisation. Visit  https://kpmg.com/uk/en/services/ai to find out more. Hosted on Acast. See acast.com/privacy for more information.

People in this episode

Host: Katie Prescott

Guests: Paul Henninger, Professor Alan Brown

Topics covered

  • AI implementation
  • business value
  • technology adoption
  • organizational change
  • AI pilots
  • leadership

Keywords

  • AI
  • business
  • technology
  • implementation
  • KPMG
  • leadership
  • organizational change
  • hype
  • value

Sponsors

KPMG

Mentioned in this episode

Organizations: University of Exeter Business School

Books & works: Making AI Work for Britain

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