Thoughtworks Technology Podcast

As fun as it is to discuss new terminology or debate the latest techniques, at some point the rubber needs to hit the proverbial road when it comes to AI. That's where things get really hard: when, say, your new agentic platform collides with the day-to-day realities of being an engineering team in a large organization with all the typical constraints and occasional firefighting. On this episode of the Technology Podcast we're taking a closer look at one real-world experience of adopting an agentic platform by talking about some of the work Thoughtworks has been doing with Splio, an AI-first CRM platform. Talking with host Ken Mugrage, Thoughtworker Carolina Allende Amen is joined by Splio's VP of Engineering François Bonicel and CTO Philippe Donon to dive into the challenges, learnings and surprises that emerged as they worked together on Splio's ambitious agentic project. Learn more about Thoughtworks' work with Splio: https://www.thoughtworks.com/clients/Splio Dive deeper into the topic with this blog post written by Philippe and Thoughtworkers Amy Raygada and Johnny Sayers: https://www.thoughtworks.com/insights/articles/the-action-gap-customer-insight Find out more about Thoughtworks' partnership with AWS and the Agentic Catalyst Program: https://www.thoughtworks.com/about-us/partnerships/cloud/aws/aws-software-isv

The agentic era of software engineering began almost a year ago. And while much has changed in 2026, there's still a lot that hasn't been settled. One of the most important issues is how teams should collaborate. The idea of working with a spec may have considerable allure, but many questions remain: How should it be defined? Who owns it? How do we iterate with it? The fear of retreating back into waterfall is very real and requires vigilance. On this episode of the Technology Podcast, hosts Ken Mugrage and Caer Sanders are joined by former Thoughtworkers Cassie Shum (formerly VP of Ecosystem and Product Engineering at RelationalAI) and Tim Cochran (recently a Principal at AWS) to discuss their new company Praxa Inc., a venture shaped by the industry's need to rethink the way we collaborate and structure our work in a world of AI agents. They discuss today's challenges, how software engineering is changing and how Praxa can help organizations navigate this period of evolution. Learn more about Praxa: https://teaser.getpraxa.ai/

We've been thinking a lot recently about the status of code in a world where it's increasingly written and read by AI. Could the spec, for instance, become the primary way we interface with software systems? And if it does, will that mean humans no longer need to look at code at all? At present, the idea of not looking at our code seems fanciful, possibly dangerous, but even within Thoughtworks there are conflicting perspectives about whether this might change. To some, code will always remain the primary artifact; to others, its role in how we build software is about to undergo a significant transformation. On this episode of the Technology Podcast, Thoughtworks' Caer Sanders and Razin Memon join host Ken Mugrage for a debate about how the relationship between developers and code might — or might not — change in the final years of this decade. For Caer, despite the clear capabilities of AI, paying attention to code will always matter; for Razin, meanwhile, code's relevance is likely to decline as harnesses become more sophisticated and specification techniques evolve. Whatever your view, listen for a frank and open discussion about an issue that will ultimately determine what the future of software engineering actually looks like. Listen to our episode on harness engineering from May 2026: https://www.thoughtworks.com/insights/podcasts/technology-podcasts/what-harness-engineering Read a recent blog post on thoughtworks.com arguing we still need to design code for humans: https://www.thoughtworks.com/insights/blog/programming-languages/should-still-design-code-humans

Cloud was one of the main drivers of the early waves of AI adoption. However, as AI has become more and more embedded in systems and devices — in both consumer and enterprise contexts — it's becoming a bottleneck. This isn't just about costs (although yes, that issue is certainly surging up the agenda), it's also about how we optimize our architectures and improve device performance. This is why conversation is turning to hybrid AI: embracing a hybrid approach that combines proprietary cloud services with local or on-device AI can help organizations deliver better experiences for users, whether they're consumers, other businesses or internal teams. One company exploring this space is electronics giant Lenovo. In this episode of the Technology Podcast, host Prem Chandrasekaran is joined by Girish Hoogar, Lenovo's Global Head of Technology for Cloud and Software, to discuss why the company is embracing hybrid AI, how it's approaching implementation and what the implications are for other technologists. As industry attention turns to local AI, listen for a first-hand perspective on what the trend actually means for engineering teams and their organizations.

This year's DORA report focuses on AI-assisted software development. While one of the key themes is just how ubiquitous AI is today in software engineering, that's only part of the picture. In fact, the report outlines many of the challenges the adoption of these technologies are posing and explores the barriers and obstacles that need to be addressed to ensure AI-assistance leads to long-term success. In this episode of the Technology Podcast, host Ken Mugrage is joined by Chris Westerhold — Global Practice Director for Engineering Excellence at Thoughtworks — to discuss this year's DORA report (for which Thoughtworks is a Platinum sponsor). They dive into some of the reports findings, and explore the risks of increasing throughput, the changing demands on software developers, the importance of developer experience and how organizations can go about successfully measuring AI impact. You can find the 2025 DORA report here: https://cloud.google.com/resources/content/2025-dora-ai-assisted-software-development-report Read Chris Westerhold's article on this year's findings: https://www.thoughtworks.com/insights/articles/the-dora-report-2025--a-thoughtworks-perspective

One of the biggest stories in software engineering in 2025 is the impact of generative AI on the software development lifecycle. From advances in coding assistance to the emergence of so-called agentic coding, there's undoubtedly a lot for software developers to process, learn and experiment with — not to mention rapid change to contend with. On this episode of the Technology Podcast, host Ken Mugrage is joined by Brandon Cook to discuss not only how AI has been shaping the way software developers work but how developers can play an active role in ensuring the technology is leveraged safely and successfully. Taking in everything from sensible defaults and best practices to evaluating how much autonomy you should give up to an agent in any given problem, this episode offers both a snapshot of where we are today and the role we all have to play in deciding what the future will look like. Explore the Thoughtworks Technology Radar: thoughtworks.com/radar Listen to Brandon's last appearance on the Technology Podcast from July 2024: https://www.thoughtworks.com/insights/podcasts/technology-podcasts/sensible-defaults-way-think-technology-practices