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On the show
From 10 epsHosts
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Recent episodes
Strategy, Proficiency & the Questions Dealers Should Be Asking
Mar 10, 2026
58m 57s
Steady as She Goes: What 2026 Means for Used Trucks and Dealer Performance
Feb 5, 2026
49m 59s
Service Rescue: Streamlining Service for Profit and Performance
Oct 15, 2025
45m 04s
Emerging Leaders: Building the Next Generation of Dealership Leadership
Sep 25, 2025
58m 30s
Beyond the Headlines: What’s Really Happening with Used Trucks
Aug 7, 2025
51m 39s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 3/10/26 | ![]() Strategy, Proficiency & the Questions Dealers Should Be Asking✨ | dealership websitesmerchandising opportunities+9 | — | Three Wise Truck Guys | — | trucking industrydealership management+1 | — | 58m 57s | |
| 2/5/26 | ![]() Steady as She Goes: What 2026 Means for Used Trucks and Dealer Performance✨ | used trucksdealer performance+3 | — | used trucks | — | 2026auction activity+2 | — | 49m 59s | |
| 10/15/25 | ![]() Service Rescue: Streamlining Service for Profit and Performance✨ | customer satisfactiondealership management+2 | Diane ZimmermanGil Klinger | Coffman Truck Salesthe Three Wise Truck Guys+1 | — | profitperformance+2 | — | 45m 04s | |
| 9/25/25 | ![]() Emerging Leaders: Building the Next Generation of Dealership Leadership✨ | Emerging LeadersDealership Leadership+3 | Allen PhibbsScott Blair+1 | KEA AdvisorsPremier Truck Group+4 | — | leadership developmenteducation investment+1 | — | 58m 30s | |
| 8/7/25 | ![]() Beyond the Headlines: What’s Really Happening with Used Trucks✨ | used truck marketmarket metrics+3 | — | KEA AdvisorsBeyond the Headlines:+1 | — | used trucksmarket analysis+3 | — | 51m 39s | |
| 7/16/25 | ![]() Revving Up Business Performance with Personal Transformation Insights✨ | business performancepersonal transformation+4 | Lovena Stamatiou-Tuley | Three Wise Truck Guys | — | disciplinecustom solutions+3 | — | 1h 01m 39s | |
| 5/30/25 | ![]() The AI Train Has Left the Station: How Dealerships Can Catch Up and Win✨ | truck dealershipsfixed operations+7 | Bart Robertson | artificial intelligenceMicrosoft+1 | — | market volatilityefficiency+3 | — | 56m 39s | |
| 4/22/25 | ![]() Revving Up Efficiency: The Three Wise Truck Guys Discuss Warehouse Innovation✨ | warehouse innovationtrucking industry+2 | Justin Keck | Bruckner's Truck SalesKEA Advisors+2 | — | efficiencymarket dynamics+1 | — | 47m 01s | |
| 3/26/25 | ![]() Tariffs, Telematics & White Glove Service with Bergey's Truck Centers✨ | telematicswhite glove service+4 | Mark BrownAmber Worley | connected vehicle maintenance servicesBergey's Truck Centers+1 | — | customer engagementvehicle uptime+1 | — | 56m 30s | |
| 2/24/25 | ![]() Navigating the Shifting Landscape of the Used Truck Market✨ | used truck marketAI in service departments+3 | — | KEA AdvisorsNavigating the Shifting Landscape of the Used Truck Market+1 | — | technologypredictions+2 | — | 49m 38s | |
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| 10/21/24 | ![]() Insights on Market Trends, Service Challenges, and Innovative Solutions with PULSE | Welcome to another engaging episode of "The Three Wise Truck Guys" podcast, brought to you from Lawrence, Kansas. This time, our hosts are thrilled to have the insightful John Whitnell back from his sabbatical, adding his valuable perspectives to the discussion. Join us as we dive into the current state of the used truck market, where John shares an optimistic update despite ongoing challenges with supply and pricing stability. In an intriguing conversation, Mark Martincic sheds light on service industry trends, focusing on overcoming customer pushback on pricing and the importance of efficient service processes. Additionally, we explore the significance of attracting new talent to the trucking industry, emphasizing the benefits of recruiting from outside the traditional pool. The episode features a special segment with Amber Kelzer, Director of Business Intelligence, and guest Mark Wille from Kenworth Toronto. They delve into the innovative PULSE tool, a game-changer for dealership operations, providing real-time insights to enhance profitability and efficiency across departments. Tune in for a thought-provoking discussion filled with valuable industry insights and strategies for navigating the evolving trucking landscape. Whether you're a seasoned professional or new to the industry, this episode promises to inform and inspire. | 59m 08s | ||||||
| 8/14/24 | ![]() Navigating Market Challenges: Strategies for Truck Dealerships | Join hosts Keith Ely and Mark Martincic as they discuss the current state of the truck dealership market and effective strategies for navigating slow business periods. In this insightful conversation, they highlight the importance of planning, customer outreach, enhancing the customer experience, and expanding service operations. This episode also features a special guest, Mike Previdi from Gabrielli Truck Sales, who shares his experiences and insights on managing multiple rooftops and integrating new acquisitions. Mike discusses the importance of consistent training, leveraging technology like PULSE, and fostering a positive work environment to ensure business growth and employee satisfaction. Tune in to hear how Gabrielli Truck Sales has successfully implemented training programs and inventory management solutions, and learn about the significant impact these initiatives have had on their operations. | 44m 31s | ||||||
| 7/24/24 | ![]() Parts Management: Reducing Obsolescence and Boosting Efficiency | Welcome to the latest episode of the Three Wise Truck Guys podcast, hosted by Keith Ely from Key Advisors. With regular co-host Mark Martincic and special guests Jeremy Smallwood and Chris Norris, we delve into the intricate world of truck parts management. While our third Wise Truck Guy, John, is still on sabbatical, we've brought in experts to fill the void. In this episode, we revisit our discussion on parts management, focusing on obsolescence reduction, inventory integrity, and the importance of standard operating procedures (SOPs). Jeremy and Chris share their insights and success stories, revealing how effective inventory management can lead to significant cost savings and improved service department efficiency. From the challenges of managing dirty cores to the critical role of vendor-managed inventory systems, this episode provides a comprehensive look at the strategies and best practices that can transform your parts department. Whether you're a seasoned professional or new to the industry, you'll find valuable takeaways to enhance your operations and profitability. Don't miss this deep dive into the world of truck parts management with the Three Wise Truck Guys! | 58m 50s | ||||||
| 4/10/24 | ![]() Let's Talk Parts | The Three Wise Truck guys are joined by Professional Advisor Jeremy Smallwood of KEA Advisors to dive into all things Parts. | 1h 07m 22s | ||||||
| 3/4/24 | ![]() SOPs & The Power of Decisiv | An exciting episode from "Three Wise Truck Guys from Key Advisors" where the spotlight is on transforming service department performance. We explore, with industry veteran Gil Klinger, how the integration of SOPs (Standard Operating Procedures) along with Decisiv, can revolutionize service workflow and overall operational efficiency. | 52m 51s | ||||||
| 1/31/24 | ![]() Unraveling the Dynamics of the Used Truck Market | In this engaging episode of 'Three Wise Truck Guys', join industry experts Keith Ely, John Whitnell, and Mark Martincic as they delve into the complex world of the used truck market. They kickstart a riveting discussion with an overview of the previous year, detailing how 2023 unfolded as a year of correction culminating from a series of changes in the market dynamics that began in 2020. | 52m 49s | ||||||
| 11/14/23 | ![]() Q&A With our Listeners | In celebration of 5,000 downloads, the Three Wise Truck Guys answer questions from our listeners. Do you have a question you would like answered? Reach out to us today and maybe we will answer your question on the next episode. | 53m 15s | ||||||
| 10/5/23 | ![]() Driving Success with Leadership Training | Allen Phibbs joins us again time to wrap up our discussion on leadership training. | 57m 56s | ||||||
| 9/1/23 | ![]() Talking Leadership with guest Allen Phibbs | The Three Wise Truck Guys welcome KEA Advisors Education and Training Director, Allen Phibbs to the podcast to discuss the success of the Emerging Leaders program and growing leadership rolls within your dealership. | 1h 01m 47s | ||||||
| 7/18/23 | ![]() Mid Year Used Truck Market Review | It's the Two Wise Truck Guys in today's episode as John and Keith review the first six months of the used truck market and where the next six months will take us. | 47m 43s | ||||||
| 6/16/23 | ![]() Service Department Continuous Improvement: Managing Rate | Join Keith, Mark and John as they wrap up our series on dealership service departments. | 1h 01m 26s | ||||||
| 5/9/23 | ![]() Service Department Continuous Improvement: Building Structure | The Three Wise Truck Guys are at it again discussing continuous improvement in the service department. | 1h 00m 47s | ||||||
| 4/4/23 | ![]() Continuous Improvement: A discussion with JB Rihm of Rihm Family Companies | In this episode of Three Wise Truck Guys we welcome JB Rihm and Valerie Woods to the podcast to discuss continuous improvement. | 1h 00m 26s | ||||||
| 3/7/23 | ![]() An Introduction to Successful Service Operations | Mark Martincic leads a discussion on building the structure needed for a successful service department. | 49m 57s | ||||||
| 2/1/23 | ![]() 2023 Used Truck Forecast | This month’s podcast focuses on the 2023 Used Truck Forecast. John Whitnell discusses demand (which remains strong), supply, and where this market is headed this year. It’s going to be a very good 2023 in the used truck market as long as the basic understanding of supply and demand are followed and managed to. As a supplement to the podcast, KEA has John’s market conditions forecast that he will share with our audience. | 49m 43s | ||||||
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