Stay Curious not Furious - It's a WIN!

About this episode

Una Crilly discusses emotional intelligence and its impact on leadership and workplace performance.

Una Crilly, a leadership consultant specializing in emotional intelligence, based in Dublin, Ireland, is our guest this episode. Una's work is in supporting leaders and managers in Ireland's retail and hospitality sectors. Una and Carrie have known each other for a few years now and share Genos International Emotional intelligence Certification. Listen in as Una discusses her passion and goal for helping people work smarter and unlock their potential, sharing examples from her work with managers, executive chefs and teams, not just workplace performance. We talked about he unique work cultures in hospitality and retail, highlighting the importance of understanding oneself and others in leadership roles, agreeing that emotional intelligence and self-awareness are learnable skills in supportive work environments. Una shared two success stories from her coaching practice, including a 60-year-old executive who transformed his leadership style and improved both team performance and personal well-being, and a chef who increased productivity by 20% after learning emotional intelligence skills. Una also discussed her personal experience with burnout early in her career, which motivated…

People in this episode

Host: Carrie

Guest: Una Crilly

Topics covered

• emotional intelligence
• leadership
• self-awareness
• workplace performance
• burnout
• youth development

Keywords

• emotional intelligence
• leadership
• self-awareness
• burnout
• hospitality
• retail
• coaching

Mentioned in this episode

Organizations: Genos International

Places: Ireland, Dublin

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