$62M & Growing: The Strategy Behind this Multi-Trade company in Indiana.
About this episode
Jack Hope discusses the growth strategy of his multi-trade company, Hope Plumbing, Heating & Air Conditioning, which is on track to reach $75M in revenue.
Jack Hope, Owner of Hope Plumbing, Heating & Air Conditioning, joins the VIP Room to break down the journey from a small plumbing company to a business that did roughly $62M in 2025 and is pacing toward $75M . Jack shares how he and his partner started Hope Plumbing, the pivotal role Nexstar played in helping them build systems and scale, and why they spent years focusing almost exclusively on plumbing before expanding into HVAC and, more recently, electrical. The conversation dives into the strategy behind dominating specific neighborhoods, why old-school tactics like door-to-door canvassing still work, how to know when it's time to add another trade, and why Jack believes having the right people in the right positions becomes the biggest growth lever once you reach scale. He also shares his most underrated and overrated KPIs, why he believes average ticket can be overrated, and the importance of building trust with customers instead of simply maximizing every individual call. Timestamps 00:00 – Intro & Meet Jack Hope 03:30 – Building Hope Plumbing From the Ground Up 07:00 – The Early Days & Learning From Mistakes 11:00 – The Nexstar Turning Point 15:00 – How Hope…
People in this episode
Guest: Jack Hope
Topics covered
- business growth
- multi-trade strategy
- plumbing
- HVAC
- electrical
- customer trust
- KPI analysis
Keywords
- business strategy
- plumbing company
- HVAC expansion
- door-to-door canvassing
- KPI
- customer trust
- market domination
Mentioned in this episode
Organizations: Hope Plumbing, Heating & Air Conditioning, Nexstar
Places: Indiana
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