How He Built a $35M Business With 56% Gross Margins & 21% EBITDA in Under 8 Years | Helmi Ben Flah
About this episode
Helmi Ben Flah discusses his journey in building a $35M home services business in under eight years.
What does it take to build a $35M home services business in just eight years? In this episode of the To The Point Home Services VIP Room, Chris Yano, Chad Peterman, and Aaron Gaynor sit down with Helmi Ben Flah, Owner of Guaranteed Service, to break down the systems, accountability, and relentless execution behind his rapid growth. Helmi shares his journey from software engineer to home services entrepreneur and how Guaranteed Service has scaled across HVAC, plumbing, and electrical since launching in 2018. He explains why his company doesn't rely solely on inbound demand, how they use customer data and AI to create outbound opportunities, and how technicians across different trades work together to generate more calls from the customers they already have. The conversation also dives into the operating principles behind the growth: tracking leading indicators instead of waiting for revenue numbers, measuring nearly everything in the business, building accountability into the culture, and learning proven systems from other successful operators and actually executing them. Later, Helmi opens up about one of the biggest challenges facing home services today: employee retention. He…
People in this episode
Hosts: Chris Yano, Chad Peterman, Aaron Gaynor
Guest: Helmi Ben Flah
Topics covered
- business growth
- home services
- employee retention
- data-driven strategies
- entrepreneurship
Keywords
- home services
- business growth
- HVAC
- plumbing
- electrical
- employee retention
- customer data
- AI
- accountability
- entrepreneur
Mentioned in this episode
Organizations: Guaranteed Service
More episodes of To The Point - Home Services VIP Room Podcast
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- Why This $14M HVAC Company Is Still Independent After 73 Years | Bobby Ring
- Why They Left a National Brand to Build Their Own Plumbing Business
- $62M & Growing: The Strategy Behind this Multi-Trade company in Indiana.
- From $10/Hour Tech to CEO of a $20M Home Services Business | Patrick Somers
- How a Third-Generation Home Services Business Is Scaling to $35M
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