To-The-Trade with Interior Design Community

Rhobin DelaCruz has been designing for over 18 years, but he didn't attend High Point Market until about 2.5 years ago. The turning point was business coaching, specifically understanding that designers who build direct vendor relationships and sell to their clients themselves can capture 20 to 100 percent profit on goods, compared to the 10 to 20 percent that comes from sending someone to a retailer. That math made the trip worth taking.In this episode of To-The-Trade, Rhobin talks with Laurie Laizure and Nile Johnson about how his approach to the market has evolved with each visit. His first was about observation. His second was intentional: meet the right people, make a lasting impression, and leave market with contacts who would remember his name. That shift in strategy set off a chain of relationships that has shaped his business in ways he didn't see coming.This spring, Rhobin is a High Point Market Style Spotter. He's leading a Saturday tour focused on just two showrooms, Classic Home and Sunpan, and plans to highlight the campus's outer areas that most attendees skip. His practical navigation advice: download the app, group your visits by building, and wear broken-in shoes. Fashion is a real thing at High Point, but the market day calls for comfort first.Some of his best advice is the bigger picture: go in with a strategy, but stay open to who you meet. That's how the Design Besties came together. Rhobin met Whitney Atkinson, Laurie Johnson, and Nikki Watson at the VRD Summit, and the four bonded on a group showroom tour at his second market. He started a group text after the trip. Two years later, they're in daily contact and serve as each other's informal board of advisors.From that group came the Teachers Lounge Movement, now a 501C3 nonprofit. When Nikki suggested designing a teacher's lounge for a local school instead of her own backyard, the group immediately said yes. The emotional reveal from that first project changed the trajectory of all four designers' work. Their High Point collaboration with High Point by Design brought in over 20 brands and more than $50,000 in donated furniture.The episode also covers how visibility in this industry is actually earned, why follow-up is the skill most designers undervalue, and why the path to becoming a Style Spotter or panel guest has nothing to do with paying to play.Rhobin's Instagram: https://www.instagram.com/rhobindelacruzdesigns/Website: https://rhobindelacruz.com/

Jill Erwin started her interior design business in 2006, survived the recession, and recently hit the 20-year mark with a rebrand: Just Jill Home. She joined Laurie and Nile on To-The-Trade to discuss what it actually takes to get to the point where you charge what you are worth and stay there. Pricing was the throughline. Jill has spent years attending industry panels where designers reference rates without ever naming a number. Her take: just say it. Based on the market data Laurie shared, designers at the 20-year mark are operating in the $250 to $300 per hour range, with major metro markets pushing considerably higher. Jill confirmed she is moving toward $250 in Richmond and is clear-eyed about why: that is what her experience is worth. To give clients a lower-risk entry point, Jill developed two introductory service tiers she calls Quick and Fast (2.5 hours) and Short and Sweet (5 hours). Both were designed to let her assess a client's and a project's fit before moving into a full contract. If the dynamic feels off, she has a structured way out. If it feels right, she moves forward. The contract itself has evolved over 20 years, adding photography rights, scope protections, and other clauses she learned to include the hard way. Design philosophy came through in the specifics. She described a multigenerational family room near the Chesapeake Bay where she fit seven individual seats, a sofa, and a round leather ottoman into a cohesive plan, each piece chosen for how a specific family member actually uses the room. She also talked through a repeat client who came back after 15 years as an empty nester. Jill designed a custom coffee station with navy cabinetry and a bistro table, built around how the client now starts her mornings. The broader conversation circled back to the same point Jill has spent 20 years learning: designers who undercharge are not just hurting themselves. They are giving away equity that belongs in their own businesses and households. The client benefits. The designer absorbs the cost. Jill's new website, Just Jill Home, launches May 1, 2026. She can be found on Instagram at [@justjillhome](https://www.instagram.com/justjillhome/).

Kelly Collier-Clark of House of Clark Interiors came to interior design after nearly 20 years in corporate America, a real estate license, and a full life lived before she ever took her first design client. When House Beautiful named her a Next Wave Designer, she found out at a restaurant and cried in the bathroom. It was earned.In this conversation with Laurie Laizure and Nile Johnson, Kelly gets into the real work behind confidence, the business logic behind marketing strategy, and why pricing clarity is a professional responsibility, not just a personal choice.On confidence: Kelly is direct. She did the work. Temple University's design program. Paid mentorship. Years of corporate experience in rooms where she was often the only woman and the only Black woman. The confidence she brought to design didn't come out of nowhere. And her message to newer designers is consistent: faith without works is dead. Show up, do the work, and the confidence follows.On strategy: Laurie opens with a marketing story about a small bikini brand that infiltrated a celebrity's inner circle before going directly to the celebrity. Kelly connects it to the sphere-of-influence principles from her real estate training. Know your ideal client. Know where they spend time. Be in those rooms. She's moved intentionally to LinkedIn because that's where her former corporate colleagues, the professionals with real budgets, are spending time.On showing up as yourself: Kelly's best content advice is also her clearest. Clients are doing research before they ever reach out. They're watching your stories. She's had new clients mention her honeymoon location in the first consultation. That level of trust doesn't come from AI-generated captions. It comes from consistently showing up and being authentic over time.On pricing: No designer should charge less than $100/hour. Kelly takes it further: lowballing doesn't just hurt the individual designer. It sets a market standard that affects everyone. New designers especially need to hear this. Running a project doesn't get easier just because you're newer. If anything, it's harder. Charge accordingly.The conversation also covers the "free design" offered by big-box retailers, why it's furniture sales, not design, and how smart designers can use quality comparisons as direct content to attract the right clients.Find Kelly at House of Clark Interiors and on Instagram @kellycollierclark.

Ann Feldstein, founder of Moxie Marketing and a 25-year veteran of the interior design industry, joins Laurie Laizure and Nile Johnson to discuss why women supporting women is one of the most practical business strategies designers can adopt.Ann's research-backed work on internalized misogyny explores how women unknowingly project societal biases onto each other, from judgment about appearance and life choices to reluctance to share pricing, proposals, and resources with competitors. She traces these patterns to early messaging, fairy tales built on female rivalry, impossible body standards, and a culture that penalizes women for being too direct or too confident.Laurie shares the example of Shelly Hudson's text group of 15 direct competitors who share everything from pricing to wallpaper installers. The result: stronger systems, higher prices, and better businesses across the board. The takeaway is that transparency between competitors is not a threat. It is a growth strategy.Ann draws on her experience as a CrossFit coach to illustrate the confidence gap. She consistently told women to add more weight to the bar because they underestimated themselves. Men almost always had to be told to take weight off. That same dynamic plays out in how designers price, present, and advocate for themselves.Nile adds that everything he learned about business came from women and urges the industry to acknowledge and honor what women bring to the trade. The conversation also examines how men can be better advocates, the AD100 gender imbalance, the "manel" phenomenon, the mental load women carry, and what happens when husbands join successful design businesses and try to restructure what was already working.Laurie announces plans to write personal recognition letters to 10 designers a month and highlights IDC's 15% profit challenge as a way for designers to strengthen their businesses together. Ann closes with a clear message: every opportunity to elevate another woman in the trade benefits the entire industry.

PJ Delaye spent 26 years at York Wall Coverings, rising from export director to president of North America's largest wallpaper manufacturer. In this episode of To-The-Trade, he joins Laurie to discuss the wall covering industry's dramatic comeback and why designers should pay close attention.PJ compares today's wall covering landscape to the craft beer revolution. Digital printing has lowered the barrier to entry, and smaller studios are creating bold, personality-driven patterns that major manufacturers might never have attempted. Coupled with a cultural shift away from minimalism toward maximalist, character-rich interiors, wallpaper is firmly back in the mainstream.For designers, PJ makes a clear business case. Wall coverings typically offer a 20 to 40 percent designer discount, providing significantly higher margins than paint. They also serve as portfolio builders and referral generators, because a striking wallpaper pattern prompts the "who's your designer" question in a way paint simply can't.The conversation also covers practical aspects. PJ explains why non-woven backing has become the industry standard for quality wallpaper. Non-woven products are dimensionally stable, allow paste-the-wall installation, enable precise seam matching, and can be removed in full strips. He and Laurie contrast this with peel-and-stick, which helped reintroduce consumers to wallpaper but requires overlapping seams and can split as vinyl shifts with temperature changes.PJ also introduces his new company, Veer Decor, which curates wallpaper from multiple European mills and studios to offer designers a broad, exclusive portfolio. Laurie concludes with ThinkLab data, estimating the North American wall covering market at nearly $12 billion annually, reinforcing that this is a category designers should not overlook.

In this To-The-Trade episode, Laurie Laizure interviews Phil Hotarek, a plumbing/HVAC contractor and decorative showroom owner in San Francisco who also leads the Decorative Plumbing & Hardware Association (DPHA). Phil explains DPHA’s role in connecting brands, independent reps, and showrooms through a hotel-based showcase that prioritizes time, access, and real conversation, along with education and ongoing resources to better support designers and specifiers.Laurie highlights DPHA’s roundtable model as a standout: manufacturers, reps, showroom owners, and designers in the same room with a moderator, topics submitted in advance, and a private environment where people can talk honestly about real problems. They reference conversations around tariffs and the shifting economy, and Phil shares that DPHA built this structure by listening closely to annual survey feedback and expanding interactive programming, including webinars, because members wanted more meaningful engagement than passive booth traffic.The episode turns practical quickly. On pricing volatility, they discuss transparency strategies, including how tariffs might be presented to clients, and Phil emphasizes that surprises erode trust. He encourages a more decisive selection phase when pricing can change rapidly. They also discuss growing pressure on manufacturers to be clearer about where products are truly made versus assembled, because that detail matters for both credibility and storytelling.On follow-up and relationship-building, Laurie notes designers’ inbox overload and suggests tactics that respect time and bandwidth: QR codes instead of stacks of lookbooks, sensible sampling (often one per firm), and social-media DMs that continue the conversation after the show. They also explore the importance of product stories that help designers explain value to clients and position boutique decorative brands as intentional choices rather than commodities.Phil closes with a growth goal: reaching 100 designer attendees at the 2026 showcase in Salt Lake City. Laurie shares outreach strategies that could help achieve it.

Laurie Laizure interviews Boston-based designer Dane Austin about building a design career with intention, focusing on community, and anchoring projects in comfort and quality. Dane shares that he has known he wanted to be an interior designer since childhood, inspired by his grandparents’ stylish, welcoming home. He steadily pursued that path, earning two degrees over 10 years while working in retail, fashion, and hospitality—experiences that shaped both his taste and his client-service mindset.A key theme is the importance of professional community. Dane shares how he moved from DC to Boston and rebuilt his network by joining organizations, attending events, and volunteering, not just to “get” connections, but to contribute. He advises designers to try groups more than once before deciding they aren’t a good fit, and to focus on one or two organizations at a time to keep involvement manageable.The episode also examines pricing realities and how fee inconsistency affects the industry. Laurie points out that undercharging can be a significant issue for newer designers who lack mentorship and benchmarks. Dane adds that in more transparent designer communities, established professionals often charge much higher hourly rates, which can be eye-opening for designers still determining their prices.From there, the conversation shifts to client education about product quality. Laurie and Dane discuss value engineering in mass-market furniture and why marketing-focused brands can signal internal material compromises. They explain the “designer filter,” which narrows down thousands of options to just a few, based on comfort, durability, maker reliability, lead times, and whether pieces can be repaired or reupholstered. Dane’s main principle is that comfort is the ultimate luxury, and he encourages clients to invest in what they touch and use every day, especially custom upholstery and window treatments.Dane also shares a practical purchasing strategy: build strong relationships with a few trusted showrooms and vendors. Focusing spending enhances support when problems occur and simplifies sourcing. Finally, he redefines what great design provides; it’s not just the final appearance but also the quality of daily life through better lighting, sound, flow, and usability. His process focuses on how clients want to feel in a space, then guides them through decisions as a trusted advisor.

In this To-The-Trade podcast episode, host Laurie Laizure interviews Montreal-based interior designer Romina Tina Fontana of Fontana & Company about how her background in marketing and graphic design influences her approach to running her studio. After nearly twenty years in advertising, working with major agencies and brands, Romina shifted into interior design by photographing her own home and friends’ houses. A behind-the-scenes Instagram story caught the attention of HGTV editors, who featured her Victorian “bachelorette pad,” helping to launch her interior design career.Romina discusses how she treats her business like a brand, using a consistent palette of yellows and greens and a custom illustration in her logo. She depends on a detailed ten-phase process document that reflects her services agreement. Whenever she has allowed a client to pressure her into skipping or changing a phase, problems have resulted, so she now safeguards that structure and improves it after each project. She has even added a specification phase to emphasize the technical details involved in choosing fixtures and fittings.A significant theme is photography as a strategic business tool. Drawing on her advertising experience, Romina budgets for professional images on nearly every project, sometimes waiting for the right season to show a home at its best. She collaborates with trusted photographers and editorial stylists, like Me and Mo in Toronto, to create vertical vignettes that work for magazines. One Rosedale project styled and shot this way was later published, clearly showing a return on her marketing investment. Her advice to designers is to set aside photo funds from the start and invest in experienced stylists, especially early in their careers.The conversation also covers collaboration with trades, the peer community, and client communication. Romina loves her trades, invites their expertise, and even uses a “love your trades” hashtag. She shares how a London trip with Christopher Farr Cloth turned into an ongoing WhatsApp support group for twenty-five designers, where they talk candidly about billing and custom work. On the client side, she runs Monday and Friday status meetings and sends Friday updates, often by audio message, so clients head into the weekend feeling informed.Finally, Romina and Laurie emphasize the importance of insurance. Romina maintains a binder of coverage for herself and every trade on major projects, while Laurie advises designers and their virtual assistants to carefully consider liability and business structure, especially when managing procurement. It offers a grounded perspective on the business side of interior design, combining creativity with real-world risk management.

In this episode of the To-The-Trade interior design podcast, host Laurie Laizure welcomes Los Angeles-based designer and Kitchen Design Innovator of the Year, Shannon Ggem. Shannon shares how her bi-coastal practice blends New England sensibilities, antiques, and California ease, and how she uses biophilic or dopamine-driven design to connect people to nature and the makers behind their homes.Laurie and Shannon dive deep into empathy as a core business skill in interior design. Shannon explains how highly sensitive, empathic designers can almost read a client’s mind, and why that is both a gift and a trap. She walks through the specific language she uses in client management for designers, such as telling clients they cannot hurt her feelings and having couples rank choices on a scale to make decisions clearer and faster.The conversation shifts into pricing strategies for designers and the fear many clients have around being “sold to.” Laurie pushes back on the big box narrative that designers are expensive middlemen, contrasting it with heavily marketed, value-engineered retail. Shannon opens up about her responsibility to vet factories, materials, and human rights, and why she refuses to sell low-quality products that will fail and damage trust.They also tackle overdelivery, shaving hours, and how constant unpaid emotional labor leads to burnout and resentment. Real stories about showing 167 sconces, clients chasing dupes and bargain antiques, and brands navigating tariffs all highlight why the designer’s professional filter matters. Shannon closes by calling designers to clean up their business practices, educate clients upfront on budgets and fees, extend empathy to vendors and trades, and protect their own boundaries so they can keep serving at a high level.

In this insightful episode of "To-The-Trade," host Laurie Laizure and co-host Nile Johnson sit down with interior designer and neuroaesthetics expert Eryn Oruncak. Eryn delves into how neuroaesthetics, the science of how environments affect the brain and nervous system, can profoundly transform living spaces to improve mental health, emotional well-being, productivity, and overall happiness. Drawing on personal experiences and interactions with leading scientists, Eryn highlights the tangible benefits of this evidence-based approach, illustrating how intentional design can lead to enhanced sleep, reduced stress, healthier lifestyles, and even career advancement.The conversation explores practical applications for interior designers, including strategies for effectively introducing neuroaesthetic concepts to clients, reading subtle cues and reactions, and designing spaces that foster desired emotional states and behaviors. Eryn shares valuable insights into sensory-rich environments, the importance of proper lighting and artwork selection, and how designers can confidently leverage scientific principles to enhance their professional value. Throughout, Eryn passionately advocates for elevating the interior design profession by harnessing scientific knowledge, ultimately benefiting not only individual clients but society at large.

Join Laurie Laizure from “To-The-Trade” as she interviews cabinet expert Jonathan Rowland, who shares his extensive 30 years of experience in the cabinetry industry. Discover the latest trends, challenges, and tips for selecting the best cabinetry for your home or project. From the resurgence of traditional styles to the impact of AI on design, Jonathan offers valuable insights and practical advice for both designers and homeowners. Learn about the importance of collaborating with trusted advisors and how to future-proof your cabinetry investments. Don’t miss this in-depth discussion on all things cabinetry!

Join Laurie Laizure, Nile Johnson, and John McClain as they delve into the evolving world of interior design. In this episode, they discuss the value of mentorship and coaching, the power of shared values in business relationships, and the importance of authenticity in building a brand. Discover insights into marketing strategies, task delegation, and leveraging AI for efficiency. Explore the creative process behind John's coffee table book, "The Designer Within," and hear exciting plans for app development to connect designers and brands. Packed with actionable advice and inspiring stories, this episode is a must-listen for designers navigating the modern industry landscape.

Nile Johnson and I engage in an in-depth conversation about the latest trends and insights from High Point Market, exploring the innovative features of Roland DGA's new printer that creates stunning textured wallpaper. We also touch on the exciting developments at BDNY and highlight various upcoming events that everyone in the industry should be aware of. Additionally, we share some information about the tools and resources we are currently developing to assist interior designers in their business.