Unstructured Unlocked by Indico Data

In this Unstructured Unlocked episode, hosts Michelle Gouveia and Tom Wilde welcome back Louis DiModugno, now Global Chief Data Officer at Verisk, to discuss his shift from working within insurance carriers to serving them as a partner and vendor. Louis explains that his role focuses on helping carriers aggregate, normalize, and integrate data, enabling insights across the entire insurance value chain. He highlights challenges in data capture accuracy, the importance of standardization through partnerships with policy admin systems, and Verisk’s proactive governance using data observability to monitor quality, flow, and usage. Louis notes that as AI and generative AI gain traction, high-quality input data is more critical than ever, with Verisk implementing safeguards like retrieval-augmented generation to ensure accuracy. He also addresses evolving regulations, especially around AI use in insurance, and sees opportunities for AI to enhance compliance, detect fraud, and simplify insurance products so consumers better understand their coverage. His vision for the next five years is a more transparent, accessible, and consumer-friendly insurance experience.

The insurance industry is entering a new era—one defined not by marginal gains, but by structural transformation. Join Indico Data and industry leaders for an inside look at the launch of the industry’s first Agentic Decisioning Platform: a purpose-built AI ecosystem designed to power faster, more accurate, and fully auditable decisions across underwriting and claims.In this podcast, you’ll hear from Indico Data CEO and VP of Engineering on how we are enabling forward-thinking carriers to move beyond one-off automation to operational AI—deploying intelligent agents that triage, summarize, validate, and enrich high-volume submissions and claims with speed and precision.

In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more contextual decisions.A few standout points:✅ Carriers are shifting from optimizing isolated processes to thinking end to end about underwriting and claims workflows✅ New ROI metrics are emerging. It’s no longer just about accuracy, but about measurable business outcomes across the entire decision supply chain✅ Claims teams are leading AI adoption, while underwriting is facing institutional challenges like aging workforces and unstructured institutional knowledge✅ The playing field is leveling. Thanks to modular AI and low code no code solutions, it’s no longer just Tier 1 carriers driving innovationThe message is clear. You need to get to the starting line now or risk falling behind in the race to AI-driven decisioning.

In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year career in catastrophe modeling and offers a behind-the-scenes look at how insurers are leveraging satellite imagery, LIDAR, and generative AI to modernize legacy systems, streamline underwriting, and build competitive advantages. From the evolving role of reinsurers to the challenges of regulatory approval, this episode is a must-listen for anyone navigating the intersection of insurance and innovation.

In episode 22 of the Unstructured Unlocked podcast, you'll hear from Tom Wilde, CEO of Indico Data, Bryan O’Neal, Head of Sales Engineering at Coherent, and Alice Boreman, Actuarial Transformation Partner at Ernst & Young, as they dive into how AI, automation, and better data are changing the game in underwriting and pricing for commercial P&C and specialty insurance. Want to boost your efficiency and accuracy? This episode is packed with actionable strategies to streamline your workflows, improve risk assessment, and optimize pricing decisions—helping you stay competitive and increase profitability in today’s AI-driven market. Don’t miss out on the insights that could take your business to the next level.

In episode 20 of Unstructured Unlocked podcast, Tami Pantzke, a seasoned reinsurance executive with over 30 years of experience, shared invaluable insights on evaluating and implementing new technologies in insurance. Drawing on her time as Senior Vice President of Operations at Gallagher and her expertise in operations and technology transitions, Tami highlighted practical strategies that can help insurers manage change effectively while balancing risk and operational efficiency.

In this episode, Tom sits down with Peter Mansfield, Partner at Reynolds Porter Chamberlain and host of Insurance Covered podcast, to discuss the role of AI in revolutionising data processing and making data more useable and accessible and the need for insurers to leverage better data for competitive advantage.

Watch Tom Wilde, CEO at Indico Data, alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 16 of Unstructured Unlocked with Bill Devine, Former Travelers Insurance VP.