Shaping Healthcare through Person-Centered Care

Shaping Healthcare through Person-Centered Care

From Visibility Ultd. by Leslie Short

February 11, 2026 · 49 min

About this episode

Leslie Short interviews Cynthia Overton about the importance of person-centered care in healthcare and her personal journey through the healthcare system.

Host and owner of The Cavu Group, Leslie Short, interviews Cynthia Overton, PHD. Cynthia Overton, PhD, is an author, speaker, and advocate for person-centered care. Her perspective is shaped by her experience after a rare spinal cord injury led to seven weeks in three hospitals, where she sought high-quality care, negotiated with insurance companies, relearned to walk, and transitioned into life with a disability. That journey inspired her book, Clear Cane Chronicles: Shaping the Future of Healthcare Through Person-Centered Care, and ongoing work to develop a digital companion to support people navigating care beyond the clinic. Discussion: 1. What is Person-Centered care? 2. Health Insurance vs. Care 3. What's Missing in our health system 4. Being your best advocate 5. Building your health care team 6. Accessibility has different meanings for: Patient, Hospital, Insurance, Dr.'s, and society...

People in this episode

Host: Leslie Short

Guest: Cynthia Overton

Topics covered

  • Person-Centered Care
  • Healthcare
  • Patient Advocacy
  • Health Insurance
  • Accessibility

Keywords

  • person-centered care
  • healthcare
  • patient advocacy
  • health insurance
  • accessibility
  • spinal cord injury
  • digital companion

Mentioned in this episode

Books & works: Clear Cane Chronicles: Shaping the Future of Healthcare Through Person-Centered Care

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